| Holiday-Truth Readers Reports |
lane from nottingham travelled to Vilanova Apartments with
thomson
on a family holiday.
There were more than 6 adults and 4 child(ren) in the party. The travel date was 09 2007 |
rated the Vilanova Apartments as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: booked apartments but on arrival were given villas which were very nice although a bit dated .lovely grassed area and pools kept very clean .entertainment staff brilliant with kids and adults especially dan the man and hyper hannah.
Click here for more information on this hotel, resort and region
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Mrs D Anderson from Manchester travelled to Vilanova Apartments with
Thomson
on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 09 2007 |
rated the Vilanova Apartments as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: Reps were absolutely brill!!! The complex was lovely too, Unfortunately we were put in block 4 directly overlooking the strip.
We were kept awake by the loud music and noise until 5am every day for 2 weeks.
Hotel manager said we could not move rooms...nasty so and so watch out for her!
Hotel staff were all pretty miserable good job the reps were there!
Food & drink is really expensive everywhere. £2 for a can of coke (and that was in the shop)!
Beach wasn't great either a bit stoney as you go into the water and cardiac hill on the way back was a killer. The sea has very strong currents as it's the Atlantic so be careful especially if you've got kids.
Would definately not reccomend this area for young families due to the noise. We were also offered drugs most nights even when we had our 17 month old daughter and 60 year old parents with us!
The local people we came across were the rudest I have ever met. Think we'll head back to Greece next year to be treated with a little respect by people who actually want us there!!
Thanks to the reps for keeping us sane, I don't think they could have worked any harder...I don't know how they cope our there.
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Mr Carswell from Strathaven travelled to Vilanova Apartments with
Portland Direct
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 09 2005 |
rated the Vilanova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We're not long back from this Hotel. I'd agree with the first post on this one, the staff around the pool are miserable and I thought the food and drink were really pricey. Don't come to Portugal thinking you'll get a good deal self-catering. With food for breakfast and dinner bought from the local supermarket (across the road from the strip, clean, fresh fruit, most things you'd need but again grumpy staff) and lunch from the pool bar your costs will soon mount.
Again though, echoing the 1st post, the Thomson reps were amazing.Nothing seemed too much trouble for them and the Kids Reps were fantastic.My wee girl loved it and they treated the kids very well for 2hrs every day (price included) except Tue-ideal for chill out adult time.
We were on the 2nd floor of the hotel overlooking the pool.It was noisy.What with other residents having full-on arguments at 2am around the pool, some drunk and peeing in the pool, other having a wee poolside party till all hours, and those coming back from the clubs or entertainment and going past our room (tiled floors,bare walls-large amount of echo!!) we were wakened several nights in a row.
Would I go back? Yes, but I might be tempted to upgrade and get a villa to see what thats like.
One other thing to watch out for though-the ticket touts on the strip. They push scratch cards into your hands claiming you win a star prize which must be collected there and then. What they dont tell you is they take you to a secret location for a 2-4hr presentation on timeshare resorts! They are operating illegally on the strip, do not go near them, although missing them is quite hard cause they seem to be everywhere!
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steve from liverpool travelled to Vilanova Apartments with
portland
on a family holiday.
There were more than 6 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Vilanova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is right on the "strip", consequently there is a lot of noise unless you are in block 1.
Unfortunately, block 1 backs on to the main dual carriageway so you can hear the Le Mans 24hr race all day long and more so all night.
The hotel is clean, rooms are very nice although the higher you go the smaller the balconies, therefore the studios for 2 have a balcony 4 times the size of the tooms for 4!!!!.
The hotel staff(Portugese) are the most miserable crowd of people I have ever had the misfortune to meet, especially the pool bar staff. The food and drink both in the casablanca and pool bar are a total rip off. There is various happy hours (not for the staff though) and you can get 2 for 1 drinks.
The Thomson Staff/reps, are brilliant and cant do enough for you, we had a group booking of 3 rooms, on arrival we were met and told that 1 room is in another block but that its "in hand" 3 days later we were found by the rep and told that the room has been sorted, she wasnt reminded by us and did it all herself, excellent.
The kids club reps are great and even came to see the kids off when we had to leave. Last but NOT least, Tucker, what a star, great entertainer, great with the kids and all around good guy. entertained us all by the pool all day long, pity his side kick couldnt put as much effort in as him.
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Mrs Lord from Oxford travelled to Vilanova Apartments with
Thomson
on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 10 2004 |
rated the Vilanova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This complex is very nice.
We stayed in one of the villas surrounding the pool, although there are apartments available in the main block too.
The villa was for 6 and was HUGE! It was very well equipped and looked out on a large grassy area surrounding the pool. The kids club reps did an excellent job entertaining the children and as this complex was in the centre of the "strip" there was plenty of entertainment close at hand.
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