| Holiday-Truth Readers Reports |
Dixon from Grimsby travelled to Junona Wing Hotel with
Balkan
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Junona Wing Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: We stayed in the 3* part of the "Junona" for 2 weeks and found it to be absolutely excellent. The rooms were cleaned daily and the maids can't be praised highly enough, as goes for all the staff at the hotel.
We never had a bad meal and would never complain about anything.
We would strongly reccomend this hotel and all it's staff to anyone who wants a great holiday in a good location, cleanliness, friendliness!! what else can you ask for? We will certainly visit this place again.
Our thanks go the receptionists, porters, waitresses, cleaning maids and also the chefs who are all 2nd to none.Entertainment is not on the agenda at the hotel but there is plenty within easy reach and you can guarantee that the staff will have a good laugh with you as they speak excellent English.
Best wishes to Mylga, Jerry and Dhyma. Many thanks for a great holiday and hope to see you next year. Barry and Jean.
Click here for more information on this hotel, resort and region
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mildred lennox from magherafelt travelled to Junona Wing Hotel with
balkan holidays
on a family holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 08 2005 |
rated the Junona Wing Hotel as follows:| Cleanliness |  | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: Worst hoiday we ever had. Six adults booked three twin rooms in the Juona hotel.
On arrival we were allocated two twin rooms with cot beds, after debateing this we where given a third room in a higher star for one night only until reception staff made other arrangements. When we went to our two star accommadation it was indescribeable, as we walked down the corridor we could see into other peoples bathrooms through a series of holes in the wall.
On opening the door to our room the smell was foul, a combination of urine and rot hit us, the window was broken, tiles were missing from the bathroon walls and urine leaked from the toilet. The drain pipe from the toilet was broken and water leaked down this leaving an ugly stain. The walls in the room where damp with black moulding and the carpet was damp, on further investigation the second room was in the same condition.
We complained to the rep who was in the hotel at that time and all they would do for us was spray air freshner to discuise the smell. As you can imagine we wouldn't let a dog sleep in such filth let alone stay the night in it ourselves with no alternative we demanded to be moved to another hotel, this could not be arranged until the following morning so we had no choice but to sleep all six adults in the one room in the three star room allocated to us.
The following day the same rep told us to make our way to view another hotel, we had to set of on our own to walk twenty minutes to find the hotel then return and let rep know if we would accept this hotel. I was never treated so badly by a rep in all my years of travelling, she did not know the meaning of customer care or did she care for our well being as she left us to seek out a hotel at our own devices.
Sunny Beach was not what we would call clean the smell of horse dung hung in the air as horses are used to give trips to holiday seekers.
The food was not good.
Overall I sincerily hope that any one who reads this will either cancel your holiday or make sure your go to at least a five star hotel.
Before our return all six adults came down with stomach cramps and diahorria, and seven days later are still suffering.
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Patricia from thornaby travelled to Junona Wing Hotel with
Balkan
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2005 |
rated the Junona Wing Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: Told this hotel now rates a 3 star when we arrived the room which we where given was a hell hole. The electric sockets where missing, just holes in the walls with wires hanging out. Curtains falling down - it cost us an extra 170.00 pounds to be moved to another part of the hotel.
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anne from livingston,west lothian travelled to Junona Wing Hotel with
balkan
on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Junona Wing Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We stayed in the oldest part of the hotel which could benefit from an update, drab surroundings and furniture.
I've never been abroad and had a carpet in the room, which after many soakings stunk like a dirty old mop. Toilet was dismal and had to be flushed maually, hardly a whole tile left in tact, god knows what germs were breeding.
However resturant was good and breakfast couldn't be faulted.
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laura morans from hamilton travelled to Junona Wing Hotel with
balkan holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Junona Wing Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I was disgusted when I arrived at the hotel. I was told it had been upgraded to a four star hotel with 2 swimming pools, fitness centre, salons - it had nothing.
When going out of the hotel you could see into peoples bathrooms and see them having a shower. The rooms were very basic and not very clean.
The food was disgusting - the hotel ruined my holiday. I did go to see the rep, but she did nothing about the situation. WARNING - DO NOT STAY IN THIS HOTEL!
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