| Holiday-Truth Readers Reports |
Mr Bond from Southport travelled to Neptun Beach Hotel with
Balcan Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007 |
rated the Neptun Beach Hotel as follows:| Cleanliness |  | | Location | | | Staff |  | | Food | | |
| Entertainment |  |
| said: Hotel and bedroom was spotless. poolside and toilets very clean,plenty of sunbeds all free, but could be different in high season.the food was good and varied for all nationalaties but the same the second week,not always very hot but you could warm in a microwave.
Location was great not much noise at night and right on the beach 350 metres to the centre of resort where it was busy and noisey.
no entertainment in hotel but that never bothered us as its all around the resort.
Click here for more information on this hotel, resort and region
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j briggs from sheffield travelled to Neptun Beach Hotel with
balcan holidays
on a couples holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: Hotel was clean, rooms were good.
The restuarant was terrible, tables were never set, it was like eating in a transport cafe not a four star hotel. The food was garbage not fit for anyone.
The staff were terrible I don't know where they were trained.
We will not be returning to that hotel again, we will not recommend it to any one.
When the weather was bad there were not enough seats for people to sit in the hotel and there was no entertainment at all
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lambert from sheffield travelled to Neptun Beach Hotel with
balkan
on a couples holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: This hotel was geared up for German people not for English.
The food was terrible and cold. Tables not set. If you could not get in dining room at first you had to set it your self, more like a hostel than a 4*!
On day,s that it rained there was not enough seating and no entertainment. All in all a waste of money.
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Peter from Egham travelled to Neptun Beach Hotel with
Independent
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2005 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: Just about everything that visitors to Sunny Beach complain about did NOT happen here.
The hotel was excellent, big lobby, big stairs, big hallways, big rooms, big pool. Noise? a couple of bars had music playing till midnight or so. So what! Are you already tucked up in bed? Shut the patio door! It's double glazed and we couldn't hear a thing! Most rooms look out across the beach to the sea.
The hotel is on the main beach promenade close to the middle of the resort. People on the promenade can see you by the pool, so what! The mats are free at this hotel and they keep non-residents out. It was August and there were always sunbeds.
I think a lot of people went to the beach because it's so close. Best thing? No damn stupid pool side entertainment or kiddies activities. Some may see that as a negative, I see that as the best thing about this hotel, no screaming kids, no pool aerobics over dodgy sound equipment, no reps trying to get you to enter Mr Tarzan competitions! If that's you're thing, don't stay at the Neptun and spoil it for the rest of us. Another good thing is there was not many Brits; there's a nice mix of Scandies, Germans, Bulgarians, Russians and a few I couldn't figure out.
I went with my teenage daughter and we had a great time day and night. You get warned off the exchange places. If they have the Crown symbol, they're fine. The hotel actually had the worst exchange rate. Sunny Beach has got loads of great little stalls and shops and SO cheap! The people aren't pushy but they do come and say hello and ask you what you're looking for, so what! The restaurants are all quite similar (were not talking Gordon blue here) but a 2 course, very appetising meal with a bottle of plonk and there's change from a tenner! Waiters 'encourage' you to go into their restaurant with a smile and a menu in hand, so what! It's all in good humour.
In summary, this is a new resort that seems to have taken the best from the worn out European package holiday destinations like Mallorca and the Costa's and hit the ground running. I will go again and stay at the Neptun again. I have never said that about anywhere in Europe before. Hope this helps.
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tom and michelle from cleethorpes travelled to Neptun Beach Hotel with
balkan
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Hotel ideally placed right on the beach. Food we thought was very good.
Cleaners were first class as the hotel and pool area were spotless.
Would highly recommend this hotel.
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Helen Wilson from Sheffield travelled to Neptun Beach Hotel with
First Choice
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 06 2005 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: The hotel is extremely clean with staff cleaning public areas 24 hrs a day. The food is mainly geared towards the German/Bulgarian market but was edible. Always something you could eat.
The location was excellent. Not built up with bars etc at the front and as we had a sea view on the second floor, things could not be better. It was just on the edge of town so was not to noisey.
Staff spoke good English and were very polite. A
smile from one or two of them would not have gone amiss though.
The entertainment did not exist! My 4 yr old would not go to the holiday club as he would have been the only English boy there and things were geared more towards the Germans/Bulgarian who were the biggest groups of customers within the hotel.
Would not return to this hotel simply because there are others I would like to try but nothing against the actual hotel. Would even like to try another Bulgarian resort.
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janet and kev from leeds travelled to Neptun Beach Hotel with
balkan travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The staff were friendly and although the majority of holiday makers were german we enjoyed our stay.
The hotel was very clean and and the food good. The only problem was queing for tea and coffe at meal times. The bedrooms seemed almost sound proof as we could not hear people from other rooms unless we had the balcony doors open.
Our only complaints were looking out onto waste land but they were going to build at hotel there and the pool was very cold, the coldest pool I have ever been in but I am told all the pools were the same.
Would go back again if in Bulgaria
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Tim from Bath travelled to Neptun Beach Hotel with
Balkan
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Spotless hotel with good size rooms. Food was mundane but did not go hungry. The staff were polite and obliging, can only think people who think otherwise talk down to them.
We had a sea view, which was lovely, but those with a park view overlook a building site.
Would imagine it's very noisy peak time as outside bars really crank up the volume, and definately aimed at the younger set.
We found the Bulgarians lovely, but avoid the money change booths, only use the hotel or bank.
Overall good value for money, enjoyed !
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Donna Stewart from Lanark travelled to Neptun Beach Hotel with
Balkan
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Really enjoyed our stay at the Neptun Beach Hotel. We went the last week of Aug and the first week of Sep. The weather at the end of our second week got pretty dull and very cold at night (I had to buy a jacket !!).
Hotel was really clean and our maid was very friendly. Food was fine, plenty of selection but got very busy at dinner time and people were queing to get in. Although we were half board we ate out most nights as there are some lovely restaurants along the sea front to eat.
This hotel is German ran, therefore, all food and staff are aimed at the German's. Most of them were pretty rude and pushed in front of you while waiting on the lift to arrive or at the buffet for dinner. Myself and my husband were 2 of the only 4 British people in the whole hotel (it had 286 rooms).
For the first few days we were unable to get a sun lounger and then we were told that since the hotel did not charge for the use of them people from other hotels who did have to pay were coming and using them at the Neptun Hotel. We had to go to the beach and pay for a sun lounger (18 lev which is £6). This could become costly over the 2 weeks at £6 a day so if you want to sit at the pool be up early (before 8 am) to claim one !!!
We went out every night so not sure what the entertainment was like in the hotel. Our room was a 'garden view' and the local nigh club was right behind us. It was very noisey at night from around 9 pm until 2 am when the music stopped !
Bulgarian people in general are extremely friendly. Sunny Beach is a nice clean place and we have booked up already to go back this year !!!! We are going to a different hotel which is just behind the Neptun Beach Hotel but we're going at the beginning of August so hoping the weather is better for the 2 weeks we are there.
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Irisheyes from Ireland travelled to Neptun Beach Hotel with
Balcon Tours
on a singles holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 08 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Neptune Beach Hotel, Sunny Beach Bulgaria.
Hotel was very clean and comfortable, food was terrible and staff were also terrible.
No entertainment whatsoever, bar was mostly occupied by Germans playing chess!
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Chris from London travelled to Neptun Beach Hotel with
Balkan Holidays
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This hotel is in a great location as it is on the sea-front. We had a stunning sea view which looked over Nessebur and Sveti Vlas. The room was quite spacious and comfortable. Everywhere in the hotel was clean. No worrying about bugs here!
Downside to this hotel are that:
1. It is very noisy in the surrounding area (ie bars) so if you want any sleep, forget it.
2. The air conditioning isn't quite up to scratch, especially in the common areas.
3. The hotel is about 80% German occupied so it does not cater for British people very well. The staff barely spoke English and the menu was definitely a German one. Don't be fooled by the hotel boasting an English Kareoke bar!
4. The hot water runs out at peak times. Not what you would expect in a 4* hotel.
Considering this is one of the most expensive hotels in the resort we did not feel we got value for money.
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Lorraine from Greenock, Scotland travelled to Neptun Beach Hotel with
Balkan Holidays
on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 06 2004 |
rated the Neptun Beach Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Hotel was beautiful, food was rotten, staff were indifferent
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