rated the Novotel Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food |  | |
| Entertainment |  |
| said: This was the third hotel on our tour and we stayed here for 2 nights. The ‘official’ rating is 5 stars, but we thought it barely deserved 3! Our room on the 9th floor looked like it was stuck in a 1960’s timewarp – orange furniture, bed spreads and lamps, no ceiling lights and a bidet that came out of the side of the bath. We had dinner in the Evredica restaurant on the first night – which is reached by what can only be compared to a Metro station tunnel and which wouldn’t look out of place as an Austin Powers film set. The food and the service were both poor. The Four Seasons restaurant, on the other hand, was lovely and the food and service were impeccable. Both meals were included in our tour so I don’t know what the difference in price was. Breakfast was rather chaotic with food running out and tables not being cleared. The service at the lobby bar was good, but it wasn’t always open, whereas the staff at the Café Vienna were quite rude and you couldn’t buy wine by the glass, or get a cup of normal (black) tea, despite the fact that ‘imported tea’ was on the menu. The one saving grace was the bowling alley, where we had two games of bowling for 10 lev each (less than £4) – definitely our saviour from boredom on a wet afternoon. You had to pay to use the swimming pool and swimming hats were compulsory so we didn’t use it. Our view was that the 5 star rating must be based on the flashy looking reception area; the reviewers obviously didn’t see the rooms we stayed in and had better service from the staff. Allegedly this is the best hotel in Plovdiv though – I’d hate to see what the rest are like!
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Corinne Redwood & Chris Leighton from Nottingham travelled to Novotel Hotel with
Inghams
on a couples holiday.