| Holiday-Truth Readers Reports |
John Baxter from Seaham travelled to Atlas Hotel with
Balkan Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2007 |
rated the Atlas Hotel as follows:| Cleanliness |  | | Location |  | | Staff | | | Food | | |
| Entertainment |  |
| said: The hotel is now 3 years old, and the rooms are cleaned daily, though not necessary, as they are immaculate. The staff are friendly, as are the locals. The food is mainly pork or chicken based, and prepared to the German tastes, Germans being the major tourists in the hotel. This means that the meats are done to perfection, and come in a variety of styles. All delicious though. The location of the hotel is only a short walk from the beach, though it is uphill on the way back. A tractor/train runs from the seafront to all of the hotels at the back, and only costs 2 leva a person, about 60p. The bar staff have to be able to speak at least 3 languages, and get it right every time, putting up with a lot,in my opinion, of unnecessary critisism. The Animation team looked after the kids clubs and the 1 hour night shows, and worked very hard from morning till night. Overall, a good hotel, and a good resort.
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Myles / Kathy from Ballymena travelled to Atlas Hotel with
Balkan holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2006 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff |  | | Food |  | |
| Entertainment | |
| said: We were in this hotel at the same time last year and it was great. This year, the hotel itself was good but the food was TERRIBLE. I can only assume there may be new owners. We would go back again but would try self-catering.
Again the room service was first class and the cleaner could not do enough for us. The entertainment during the day for the kids was just the same things repeated every few hours and seemed to be aimed at the European families kids.
All in all the hotel is in a great location and is ideal to use as a base for a holiday.
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cyril greenacre from bedlington travelled to Atlas Hotel with
balkan
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: First and last time we will ever visit Bulgaria the hotel was very clean and thats it.
The food was a disgrace, the staff were more interested in chatting among themselves than cooking food and not helpful at all oh unless you were dishing out the lev's.
We have traveled all over the world and never experienced a country like this. We ate most of our food at local restaurants rather than in the hotel even though we were half board it was THAT bad.
First time we were wishing for the week to end and get home and the hotel was classed as a 4* last year and now its a 3* that speaks volumes.
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Alison Pawley from Wrexham travelled to Atlas Hotel with
Thomson
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This hotel is really great. Everywhere was clean, the staff very helpful and friendly and the food great and very varied. The restaraunt does get rather busy at peak times but you can always find a table.
The entertainment staff really tried hard to keep the kids occupied and did really well with the junior disco!
I would have no problem with staying in this hotel again!
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Atlas from Golden Sands travelled to Atlas Hotel with
Balken Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2005 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is very close to high street, but just far away enough not to be disturbed by it. with a 2 minute walk down a little slop you are in the centre of the main action area. It is about a 10 minute walk to the beach, its location is perfect. Unless you get up at 6am don't even try to get a sun bed by the pool!!!
The hotel its self is lovely, it is so clean and when you walk around you constantly see maids cleaning areas, such as lifts, reception area, rooms. they are quite flexible about the time they clean your room and are willing to work around you. The spa area is very nice, offering massages and all sorts.
the staff are nice, they are eager to please. their english is reasonable good. The catering staff speak limited english but reception staff always understood.
Breakfast time was a nightmare, the best time to go was the last half hour. Otherwise it is a free for all, there is an ok selection of food, always some hot food too, but people fighting to get to it, mainly german people. The dinners are excellent, not as busy if you go down late and loads left. There is a barbeque, hot food and loads of cold food. Not for you if you are boring and only want chips!
There was only entertainment there one night, but can't really comment as we were out everynight so didn't see it. There seems to be loads to do for kids. like clubs and productions. If getting a taxi get it through the hotel, very nice drivers. Very Nice hotel!
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Myles & Kathy from Ballymena N I travelled to Atlas Hotel with
Balkan holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Stayed at Atlas last week in June, first week July. Cleanest hotel we have ever been in with cleaners about 24 hours.
Reception staffed 24 hours and the bar also. Food in the dining room was pretty good with the chef's only cooking a little at a time meaning it was pretty hot when you got it, but que's formed if a large group tried to eat at the same time.
The buffet system meant you could eat as much of what you liked. Only drawback seemed to be German diners seemed to think everyone was standing in line just for them to push in when they saw the hot food being put in the serving dishes, although a quick pointing out of the rules put most of them right.
Staff in the dining areas were always very helpful.
The location of the hotel was pretty all right, with the main shopping areas a few minutes walk from the rear exit path.
A few minutes more and you were at the beach.
Room cleaning was great with the maids never pushing to get your room done at a certain time, thus you could lounge in bed half a day or be out of the room at 7.00am if you wanted.
Didn't hang about many nights for the entertainment but there were shows on a few nights with singers and d.j.'s.
During the day the kid's were well looked after by a good crew of entertainers. As guests from neighbouring hotels have access to the pool area it gets very crowded so bag a lounger at breakfast time, although in our 2 weeks we always managed to get a couple of loungers a little bit from the pool without too much trouble.
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Williams family from Swansea travelled to Atlas Hotel with
Balkan
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 05 2005 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was exceptionally good, cleanliness outstanding and the cleanest we have ever stayed in. The staff were very helpful and friendly, always willing to help when approached. Hotel food was varied, however only complaint was that on occasions the meat was undercooked.
My 12year old daughter found the food too sophisticated for her taste.
Not enough entertainment in the evenings although plenty to do during the day.
We would definately visit this hotel again and have no hesitation in recommending to family and friends.
Location excellent,there were plenty of pubs, clubs and resturants near.
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Peter Seedhouse from Tamworth travelled to Atlas Hotel with
Direct Holidays
on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 09 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The two rooms that we had were really spacious and 4 people could easily have slept in them. The bathroom was large with a walk in shower.
All areas of the Atlas are vey clean and the cleaners are always around sweeping up. If a leaf drops off as tree they are sweeping it up just after it has landed. The rooms are very clean with a change of towel every day.
There was plenty of food both at Breakfast and Dinner and whilst in the second week it got a bit monotonous it was alweays hot and edible. Some of the staff do not always acknowledge you initially but if you smile and speak they are great and will try to talk to you and are helpful.
The two pools are probably not large enough and the sunbeds seem to get taken up very early, but this did not bother us at all as we went to the beach most days. The beach is only about 10 minutes away even if you walk slowly.
I would throughly recommend the Atlas
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Charlie from Tynedale travelled to Atlas Hotel with
Balkan
on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 08 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was in a great location at the rear of the resort. It was quiet and we weren't disturbed by noise. It was in easy walking distance of other restaurants and the beach.
The hotel pool was far too small for the amount of guests and there were very few sunbeds. The ones that there were usually had towels on them by 8am.
There was always plenty of food and choice available which was always served hot, but usually went cool by the time we found a table that was cleared. There was always a hunt to find clean cutlery. Several times we ordered drinks with our meal and were charged a different amount each time!
There was a great area for outdoor entertainment, but unfortunately it was only available 3 times during our two weeks stay.
A lot more could be made of this hotel.
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J Brown from Wallsend, Tyne & Wear travelled to Atlas Hotel with
Balkan Holidays
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Hotel Atlas was very impressionable, I don't think I have been abroad and had such cleanliness. when you arrive you are met by Porters who take your luggage for you. It is very modern and airy. The maid was excellent changed towels frequently and kept everything in its place. The room was lovely again very modern, you can get two adults and two children in but you are all in the same room. The staff in the Restuarant were very pleasant, as soon as there was a spillage the cleaners were straight there to mop it up. The cleaners kept the pool toilets immaculate all day, in fact they worked 24/7. We always found something to eat, none of us were ever ill. The pool area is not big enough for the hotel, sunbeds were reserved very early in the morning. The pool is absolutely freezing, it never warms up. The weather was not very good when we were there, It rained almost every day for two weeks, it was nice in the morning and anytime after 2pm it rained, we had two days where it rained all day and night which I would not have expected for the first two weeks in August. Resort is great there is a great rock singer who plays every night in a bar next to the Indian Restaurant. I would definately go back and have booked for Bulgaria next year.
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STOCKLEY from DRIFFIELD travelled to Atlas Hotel with
BALKAN
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This was our first holiday in Bulgaria.
On arrival we were very pleased with the hotel, it was spotless and our room was spacious and comfortable. The maid was brilliant she thoroughly cleaned our rooms daily, and towels were changed daily.
Meal times were somewhat chaotic, hunting the cutlery, finding a clean table etc, The food was very average, despite the posters promoting, Bulgarian, Italian,and Mexican evenings, all the food was much of a muchness. Everyone within the family experienced the trots, and there was not one person that we spoke to in the hotel that didn't get it. However the local chemists do have a good supply of Imodium, I am pleased to say.
The entertainment was rare but the "Sparrows" show was brilliant.
The reception staff and porters were very friendly and helpful, but the staff in the restaurant were ok.
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jc from devon travelled to Atlas Hotel with
Balkan holidays
on a friends holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 08 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Well my first visit to Bulgaria . The hotel looks impressive and i have read the comments on this forum and i can tell you that, the hotel should never make 4* The Hotel is very clean and staff are what i could call laid back (ie in some cases horizontal), However everyone i spoke to all was suffering from a sickness and diahorea, and considering outside they charge .50 of a lev i suggest you take plenty of change with you ! As far as the food is concerned,well all i can say is if you want to go on a diet dont choose the atkins diet choose the hotel atlas diet it is guaranteed to make you loose weight one way or another And beware of the bugs ( no not mosquittos nor coackroaches nor timeshare reps ) The ladies of the night they are everywhere. Would i go back to this resort i ask myself ? well all i can say if England win the world cup and score 10 goals against Germany and Elvis comes back as the pope i might go back !
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terry lock from leigh,manchester travelled to Atlas Hotel with
balkan air
on a friends holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 07 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: we stayed in the hotel atlas and it was fantastic the food was excellent,the hotel was always clean there was always people cleaning.the location was good it was only around 5mins from beach.the staff werent that friendly but still polite,the entertainment only happened once a week but was good.the pool was a little small but ok ,my only complaint is that there wasnt enough sunbeds to go round and it said no reserving them but they was always gone by 7.00am so u had to be up early.i would go back to this hotel again though with out a doubt
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Simon Alderson from Stockport travelled to Atlas Hotel with
Balkan Holidays
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2004 |
rated the Atlas Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was clean and well ordered. However the food was very poor. The same food was served every day. The food was cold. There wasn't enough staff on duty to cope with the number of guests at meal times. Consequently there were long queues to obtain your food.
The lunches, which were not included in the holiday price, were good.
There wasn't any entertainment at the hotel.
The pool was too small to cope with the number of guests. There wasn't enough space for everybody.
I raised my complaints with the hotel management, but my comments fell on deaf ears.
The hotel was geared to the Germans. Only 10% of the guests were British.
The hotel was too far away from the centre of the resort and beach.(20 minutes walk)
I can not recommend this hotel. I will not be going there again.
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