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Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage - Golden Sands - Bulgaria
Hotel / Apartment Reviews And Reports

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Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage
Golden Sands
Bulgaria
Star Rating: 5
Telephone:
Number Of Rooms: 727
Number Of Floors: 9
Number Of Lifts: 7

Holiday-Truth Readers Reports
  pat byrne from dublin travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with topflight on a friends holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 08 2007
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed at the kempinski golden sands for 2 weeks and decided on half board, on arrival hotel looks all of its 5 star rating with impressive lobby and facilities booked de lux sea view rooms and rooms were lovely especially bath rooms which were huge with a great walk in shower and a his and hers washbasins. Beds excellent and our single friends room was similar to ours but with a king size bed which she loved but single supplement is extremely high but I understand that if booked privately it is much cheaper.

Buffet style meals especially breakfast were good but dinner did not excell and on a few nights was lukewarm . Think if going again would go b and b all in all a very good if expensive hotel but its five star crown slipped a few times

Click here for more information on this hotel, resort and region
 
  Mike & Yvonne from Aldridge. Walsall travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Our first visit to Bulgaria and it was great that we picked the Kempinski as our hotel.
Location was perfect as it is in the centre of Golden Sands, turn left for the quiet area, turn right for entertainment area.( Down quite a few steps to the sea front )
Hotel was spotless,hotel and the pool area being cleaned all day every day.
Food was very good with plenty of choice. Breakfast was a bit manic,very busy,had trouble getting the waiters attention for tea coffee etc, but then the evening meal was very different, it was a lot different and much quieter. The evening meal was theamed every night, ie Asian African Italian Bulgarian and more , also there was the usual pasta, meats, and vegatables.a good selection over all.
Staff very polite, most speak English.
We were there for two weeks and did not see any entertainment in the hotel other than a duo playing out side a couple of evenings a week
 
  Max from Liverpool travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with Balkan Holidays on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We picked out a 'late' deal with Balkan-Holidays and only chose this particular hotel because of the amazing price.

We were very pleasently surprised when we got there.

Rooms were great; good size, and extremely clean.
Food was lovely, and the staff extremely friendly.

I would definately go again.
 
  eileen &nicky from newcastle upon tyne travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with booked off computer on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2007
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

my partner and i had never been to bulgaria before but got a great deal for this hotel and decide to give it a go. the hotel was lovely , just what you would expect. with the staff nothing was a problem. the leisure facilities were great and spotless, as was the restaraunt, all i can say is if you enjoy a nice coffe on a morning take your own in to eating area and help yourself to the hot water as bulgarian cofee is a little strange tasting. and thats about all i have to say the hotel is fab.
 
  C Smith from Worcester travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2006
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the Kempinski 11th - 18th May 2006 and had a wonderful time. It was the start of the season, so the resort was only just starting to come to life. The Kempinski was certainly open for business - they are making a few finishing touches e.g. the grounds leading to the beach, and I don't think the casino was ready but there was no real disruption.

The staff were absolutely excellent - a real display of genuine customer focus. My only improvements would be better signage for hotel facilities and better communication between staff re. flexi-dine packages.
 
  ROB from Passau travelled to Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage with direct on a singles holiday.
There were 1 adults and 0 child(ren) in the party. The travel date was 04 2006
rated the Melia Hotel Grand Hermitage formerly Kempinski Grand Hotel Hermitage as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

During this stay the hotel was just re-opened again. Business seemed to be pretty slow although there was some large conference going on.
The hotel overall seems to be finished now.

With my various stays in Bulgaria, all over, I must say the food is definatelly among the best in the country!

The staff still needs training here and there but compensates it being very friendly and smiling. Even with some really nasty guests that I spotted :-)

What I like most and hope during my next stay when I want to come with friends is the green surrounding. The resort is very crowded and this hotel has a small but really nice green area between itself and the beach. From the pool deck you can see the black sea.
 

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