rated the Costa Tropical Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: 1st time at this hotrl which is one of 3 on this complex.
We booked on the internet so did a bit of homework 1st. Overall not a bad place if you want it quiet. We booked a 1 bed apt but we got a 2 bed one. Great. TWO balconies with the best views of the area there was.
Cleaners in everyday apart from Wed & Sun. They don't clean the balconies !
Our TV was playing up, no remote and programmes bore no resemblence to displayed channel list. Not even Sky News.
Didn't eat at hotel all, some people on AI said it was diabolical and that's the immpression I got when I went to have a look. POOL IS FREEZING COLD even temps were around 28 C.
Supermarket on site was next to useless and expensive. IF YOU GO HERE TO EXPECT CHEAP STUFF BEWARE, it 'aint not with the ex rate. Shop staff were grumpy apart from the bakery counter.
Reception staff were polite enough, but I got the immpression they did not like people complaining.
Entertainment was the usual day stuff. A Hi de Hi wake up, aerobics, shooting, archery nothing at night.
For a 2 star hotel it was reasonable, and I would stay again, but only to sleep!
Click here for more information on this hotel, resort and region
|
rated the Costa Tropical Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: I got back last week from a week at Tropical.
Well, it is the second time we have been (same time each year) and i was a little disappointed this year.
I know it was really quiet but they have let the place go rather a lot. Our bathroom was terrible. The bath had what it looked like was an attempt at being re-enamelled, but I think it was just paint. It was flaking off and we were unable to have a bath all week, making do with the piddly shower & the hot water going off after 1 minute, and then all the water going off after 4 minutes (not good if there was a family). They changed the towels but didn't clean the rooms well, and our stank of holiday homes (my dad used to run a guest house in the early 80's and the smell still stays with me!) The food was great 50% of the time, but as there were so few they had daftly closed the restaurant & opened the buffet up every day, why, i don't know. On occasion there wasn't anything available for breakfast other than yogurt or dry cereal. The tea and coffee machine was rarely on, so you had to make it in a microwave. The juice machine wasn't working. There were very few staff about and you had to wait about for ages sometimes to get served.
There was no daytime or evening entertainment at all, not even a game of bingo or shuffleboard. The pool was filthy when we got there and was cleaned 4 days after we arrived.
There were builders loafing about everywhere too, many just taking advantage of all the food and drink on offer and not really seeming to do much at all. The reception staff- well two out of 3 ain't bad. One of the women suffered from selective English, and even when I spoke to her in Spanish she looked blankly at me. The only currency we could change was £20's worth. The gym, jacuzzi and sauna were all out of bounds.
On the whole I was really disappointed, as the year before we had had a great time, even though it was quiet. They seem to sack their staff on the spot and a poor couple who arrived the day before we left, booking all inclusive were told they couldn't have any food! All bookings after 1st May were for self catering only. The manager said , and I quote "I would rather pay the fine and stop all food than lose money every day through wastage"
They stated that the hotel was no longer going to do any all inclusive bookings at all, not even doing food or drink of any description (oh yes, and all the icecream was out of date and when the freezer broke down, they left all the ice cream in it, and after getting the freezer fixed they just switched it back on and let the icecream re-freeze!
So if you have booked for Costa Tropical, Costa Antigua for anything other than self catering, I urge you to check and check again that there will be food, as we were told on our last day we couldn't eat there as they weren't even cooking. We had to go to Kavanagh's next door & experience their basket meals (but then anything was better than nothing).
|
Subscribe For FREE Updates
Sunny Says there
are 32 visitors online
Ray & Sue from Redditch travelled to Costa Tropical Hotel with
Own Arrangemnets
on a couples holiday.