| Holiday-Truth Readers Reports |
Pat from Lancashire travelled to Paradise Island Hotel H10 with
Global Late Deals
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 11 2008 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness |  | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: The apartments, gardens and pool are very nice, maid service 5 times a week. Its the food and location which Paradise Island down. It is 2.4 kilometres from the centre, which is one heck of a walk on a hot sunny day, there is absolutely nothing in the area of the hotel, - zilch - except for a tiny supermarket where you can buy your water, milk and out of date food. The free bus into the centre is ok if you can fight your way through the spanish pensioners and get on the thing, other than that its about 3 euros each way in a taxi.
Now the food, cheap and nasty, breakfast - exactly the same every day, scrambled and fried eggs, bacon bits and tomatoes, cheese, ham etc, never a sausage, pancake or omelette to be seen. The soup changes colour every day, but tastes exactly the same. Lunch is usually left overs from the previous evening made into a stew, if you like rabbit and salad and the occasional fried kid (yes, goat) you're laughing. The puddings, very disappointing lots of mousses, jelly and ice cream and fruit, cake is only served of an evening and its the same cake every night! The bread is delicious but thats the only thing that is, the fish is overcooked and full of bones all in all the restaurant is not a pleasant experience and its not as if you can just pop out and get a pizza or something because you are in the middle of nowhere.
The hotel is very understaffed and you have to queue quite a lot of the time and clear your own tables at meal times.
Will we be going back, definately not! apparently the hotel is no longer a H10, it is now Hotel Lopez and the food and staffing budget has drastically been cut, and its a shame, we could have put up with the location to some extent, but the food has us groaning every time we went into the restaurant, its the first A/I holiday we've had and lost weight.
This was not a cheapie holiday for us, please dont waste your money too.
Click here for more information on this hotel, resort and region
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davies from south wales travelled to Paradise Island Hotel H10 with
thomas cook
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 09 2008 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Just returned from a week at this hotel and i wouldn's say it was fit for a dog to stay in.
The rooms were un clean with cock roaches in nearly every corner and ants all over the place.
The food was served cold where it should have been warm and due to this there were a number of people who were ill from this.
The pool area was very spacious but the pool itself was dirty and there were things floating in it.
We travelled with 2 13 yr old children and there was absolutely nothing for theese to do so i would highly advise somebody who is travelling to this hotel in the future with teenagers to seriously look at another accomodation as my teenagers were vey very bored.
So all in all i would never return to this hotel even if they offered me a free holiday.
Sorry to be so negtive but there is nohing positive to say about this property.
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Jean and Malcolm from MANSFIELD travelled to Paradise Island Hotel H10 with
Cosmos
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2008 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: First of all this is not a 4 Star hotel,but it is a very reasonable 3 Star.
Paradise Island has a lot going for it:-
Relaxed village style layout.
Well kept gardens, with a quiet area at the bottom of the complex that not many people seem to visit.
Clean and spacious rooms with a seperate bedroom which has it's own balcony, in addition to the main balcony from the living area.
Very pleasant pool area with a lot of seating around the pool bar, and also lots of outdoor seating near the lobby bar.
In common with most hotels it also has some not so good points:-
Evening entertainment is poor,but at least it takes place in a room under the poolbar, so it doesn't disturb many people in their rooms.
The location isn't ideal,and the courtesy bus doesn't run late enough(3.15 is the last one back)which means a 20/30 minute walk or a taxi.
The food is a bit repetative, especially in the choice of meat/fish, and the choice of fruit is poor. However,the salads are excellent and we never failed to put together an enjoyable meal.
Our 2 weeks were different, in that during the 1st week we never had to queue for drinks or at the buffet. During the 2nd week it all changed, whether this was because the hotel filled up or that a large number of Spanish "senors" were replaced by lots of Brits, I can't say, but we avoided the worst crush by going in early for every meal.
To sum up, we enjoyed our stay and would consider going again some time, at the right price!
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sue foster from dudley travelled to Paradise Island Hotel H10 with
sunrise
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2008 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Arrived on 11 Feb (2 adults 2 children 11 and 7). First impressions were not good, teenager outside scateboarding and a one-bedroom apartment which smelt of stale smoke! Complained to reception and told could do nothing until next day so I asked for air freshner. A cleaner came with extra bedding and air freshner and literally gagged at the smell in the bedroom! Went back next day and were told could do nothing until following day. We told the receptionist about the cleaners reaction and, hey presto, a new 2-bedroom apartment at no extra cost! From then on the holiday was first class. Do not believe the bad reviews about the food being poor. We had breakfast, lunch and dinner every day in the restaurant and there were only 2 occasions that we were disappointed. The entertainment bar was the only bar where we had to queue. There was only one barman on duty and it did get busy. Day time activities were very good for adults and children. The usual kids mini disco in the evening followed by bingo and then the nights entertainment (most of this was good) but the bingo was the worst thing about the holiday with each number being called out in 5 or 6 languages! The entertainment staff were dutch and german and worked very, very hard the whole time. They took the time to chat to everyone and to learn as many names as possible. The pool bar was well run and the soft drinks, beer and hot drinks were self-service so that cut down on the queues. The pool areas were kept clean and tidy, there were plenty of sun loungers and we didn't see one broken one! One pool was heated (just) and the others were too cold for me to try but plenty did use them. The rooms were cleaned 5 times a week and we had clean towels each time. Please do not be put off by some of the bad reviews, we nearly were but decided to go with an open mind and were very pleasantly surprised.
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Rachel from Stafford travelled to Paradise Island Hotel H10 with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Having read other reviews of this hotel I was a bit apprehensive before traveling but was pleasantly surprised on arrival.
The reception area, pool area and the rooms were all very clean. As all inclusive I was surprised at the size of our room which had a kitchenette, table, living area, large bedroom and bathroom and two balconies, one at the front and one at the back.
The pool bar was mainly self service unless you wanted wine or spirits, in which case you had to ask. The food was fine and there was always something to suit nearly everyone and there was also the Chinese restaurant which is worth a try, again if you want a drink in the restaurants it is self service.
This hotel is not close to the resort but an easy 20 min walk or approx. 3 euros in a taxi. The evening entertainment was not up to much but lets face it when do you ever get great entertainment in a hotel with so many different nationalities to cater for.
I really enjoyed my holiday at Paradise Island and would definitely return. I would not recommend this hotel for families with older children as there isn't much to keep them occupied, I would recommend it for couples or families with younger children who are looking for a quiet relaxing holiday.
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tina and mark from doncaster travelled to Paradise Island Hotel H10 with
med hotels
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2007 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is great for families with children under 15 years. The food was okay but could have been better but breakfast was good nice coffee and we all had plenty to eat at meal times.
It was about a 20minutes walk into Playa Blanca which was well worth the walk very pretty and relaxing resort nice beach, the hotel run a courtesy bus back and forward but if you miss the bus its only 3 euros.
We travelled independently booked fights with Thompson for 335.00 for all four of us and accommodation for 294.00 for all four of us all inclusive so for the money we paid we were well pleased with the hotel and resort.
A taxi cost 35 euros from airport to resort. Weather was good only had one cloudy day so all in all we had a great time and would we return to Playa Blanca and paradise hotel yes we would.
We also made a lot of nice friends too.
Happy holidays anyone thinking about this hotel should book it if you can find a deal like ours you won't be disappointed.
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phil from brandon travelled to Paradise Island Hotel H10 with
cosmos
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2006 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel overall was a pleasant place to stay.
However it was a good half hour walk to town but taxis were cheap and readily available.
The food was plentiful although could have been hotter and was aimed more for our international cousins. This meant that one of our children lived basically on chips and bread for the 2 weeks.
Apartments were clean and spacious as was the hotel and grounds.
The entertainment during the day was plentiful the first week for children and adults however due to some staff going home the second week was poor especially for the children,which was strange as it was half term week.
The quality of evening entertainment was good however there were too bigger gaps in between which meant the children got bored and restless.
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vipond from falkirk travelled to Paradise Island Hotel H10 with
jmc
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Not h10 hotel. Hotel clean in most parts.
Nice pool area thats the only good part of hotel. Food cold not much choice. Hope you like pigs trotters, rabbit stew with all the bones, tripe. Drinks not much choice unless you paid for them.
Could be a lovely hotel but needs a complete revamp in all areas. Beware at bottom of hotel the rooms smell very strong of sewage.
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Julie & Ben from Norwich travelled to Paradise Island Hotel H10 with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Having booked this hotel as a late deal, then read some reviews on various sights, wer had severe doubts about what we were letting ourselves in for. Why?
The H10 removal did cause some doubts but we were informed that after a few years they sell hotels off to more newerbuilds. However, this hotels standards were excellent. Cleanliness excellent, pool cleaned every morning, everywhere hosed down. Rooms were spacious and clean. Individual buildings of ground floor and first floor. Nicely decorated in white and blue that blent in with the landscape.
Food - how anyone can say there is no choice we do not know. Not just chips every night, usually 3 types of potatoes, plenty of vegetables, salads, fresh cooked meat carved whilst you wait, fish, fresh fruits as well as the best variety of desserts we have seen for a long time. Also Chinese restaurant we divine quisine.
Staff extremely friendly and helpful, always eager to chat and check your needs.
Location fine, a walk to the beach and resort centre but a free hotel bus if you don't fancy it. If not a taxi cost 2 euros 60.
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Jean Kirton from Peterborough travelled to Paradise Island Hotel H10 with
Archers Direct
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This was our third visit to this hotel and once again we had a fantastic time. We were a little concerned when we learned that this was no longer an H10 hotel but we need not have worried as the new management HL has kept up the good standards we have always had. The complex is kept spotlessly clean and the rooms are serviced 6 days a week.The reception staff were very friendly and when we had a minor problem with our room it was sorted within an hour.
The food was very tasty and the children loved the pancakes for breakfast. Although there was a lot of veal and pork there was plenty of variety with other meats, tuna and various other fish and of course, Paella. There were always plenty of salads etc. The Chinese buffet made a change although you didn't get the choice you get at the local takeaway. The food was delicious and cooked at the counter.
The animation team worked very hard and put on some good entertainment both during the day and at night - better that our previous visits. There were not many English people at the hotel, mainly Spanish and German but the team always checked where we were in the bar and made sure that everything was translated into English for us. The children weren't interested in kids clubs but they joined in some of the games with some persuasion from the entertainers.
The hotel is quite a way from the main area of Playa Blanca but there is a courtesy bus and taxis cost less than 3 euros.
Once again we had a great time at Paradise Island and would recommend it for a family holiday.
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J Bellwood from Huddersfield travelled to Paradise Island Hotel H10 with
Cosmos
on a singles holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We travelled here in May 2005 and were dubious after reading some reports, but dont be put off. We had a fabulous time, and were sad to return home.
The rooms are spotlessly clean, cleaned every day except Weds. The hotel is set in a great complex, with well mainained gardens and beautiful flowers.
There are many nationalties who stay at this hotel, we really enjoyed this and made many friends.
Food was average, plenty of choice every day though.
Kids loved the kids club and the entertainment team were fantastic, they worked so hard.
Mini disco is on 8.30 to 9.30 in the disco bar every night except Thurs reps day off. Then adults entertainment 10 til midnight.
Playa Blanca is nice to visit, a bit far with young children but theres the free shuttle bus and taxis dont cost very much.
We hired a car and went to Timanfaya volcano and did the camel ride and visted fire mountain, well worth the trip.
All in all we really enjoyed our holiday and ditto the other reports there was never a shortage of sunbeds.
Would definitely return again.
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Mr & Mrs Barnes from Portsmouth travelled to Paradise Island Hotel H10 with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2005 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We purchased this holiday after seeing it advertised on Thomas Cook TV, which in our opinion gave an over zealous description of the hotel and its services.
The rooms were extremely tired looking, in need of some well overdue attention, both decoration and furniture!
The staff although very polite were constantly trying to extract money from you for one reason or another. There was one particular scam that we experienced together with other guests at the hotel. As part of your registration package you received a towel card per person which when exchanged gave you the use of one free hotel towel which you were able to change daily and at the end of the holiday return in exchange for the card. Unfortunately several of us had towels stolen and guess what you had to pay $15.00 per towel when you checked out. They wouldn't issue us with new towels as each towel that was replaced had to be paid for by the staff, so where do you think the $15.00 per towel was going. By the way you wouldn't pay £1.50 for the towels in the UK they were that bad!!!
Don't ever feel that the Brits are the noisiest, brashest people on the planet, look out for the American and Canadian guests we have never experienced anything like it - always drunk and disruptive, especially in the middle of the night.
This resort should be categorised as 18-35 only - they do not cater for young children or people over 35.
Food very samey, sorry our first visit to Dom Rep (North) but definitely not going again!
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Kim and Geoff Barnes from Portsmouth travelled to Paradise Island Hotel H10 with
Security Travel, Internet Site
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We loved the Paradise Island resort.
Hotel/Accomodation was excellent, cleaned every day, including bed linen and towels.
Staff were brilliant, especially the entertainment staff who managed to get everyone involved, babies to grandads.
We met some fantastic people there.
Pool was great, never overcrowded, plenty of sun loungers and parasols (at no extra charge)
If you take notice of the negative reviews you'll be making a big mistake. If you want 5 star, pay for it. This was great value for money and would most definitely go again.
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Sue / John Whewell from Liverpool travelled to Paradise Island Hotel H10 with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We had read a lot of reviews on the net, we were a bit worried. They could not have been more wrong. We had a brilliant time,the apartment was cleaned every day beds changed towels too.
How anyone could say the food was repetative, the food was excellent,the location was a bit far from the main town but they had a shuttle bus all day also a taxi only cost 3 euros.
The hotel staff were all friendly and very pleasant, the pools were excellent cleaned every day no problems getting sunloungers. The entertainments team were fantastic they kept the all the kids playing all day and upto 9.00 at night, then it was the adults turn. They did a brilliant job.
We went on the Firemountain Tour and also the Market Tour which we enjoyed. Would certainly return.
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Louise from Castleford travelled to Paradise Island Hotel H10 with
First Choice
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We stayed at Paradise Island on all inclusive basis and we enjoyed it very much apart from a few minor problems when we first got there.
The first few days they were having a heat wave temps in 40s and we were given a room with no air conditioning. We did not sleep due to the room being right next to the hotel dustbins and we enjoyed the sound of breaking glass bottles until about 4 in the morning. We had no choice but to sleep with all windows open as the hotel had also run out of fans, so we woke up the next morning completely frazzled and covered in mozzie bites. To be honest if the rep had offered to fly us home that day I would have taken her up on it.
We complained straight away about the room as we could not tolerate that for the next 2 weeks and were told that we could change rooms in 4 days so we put up with it until then. When we moved we got a room with a sea view and air conditioning (heaven), it seems unfair that some rooms have it and some don't. Anyway things started to look up from then.
The next thing was the pool, it was very cloudy with grease floating on top so I would not let my daughter go in it and it was only when enough people complained and the pool was cleaned that we realized just how dirty it had been.
The food was lovely but it got to the point that the weather was so hot that we did not really want to eat a hot meal through the day so we gave it a miss a lunchtime but it was lovely because the pool area emptied at lunchtime and we had about 2 hours where there was barely anyone around the pool, peaceful!
The food was varied and catered not just for English but the many Spaniards who were holidaying there (rabbit, ox tongue etc) which did not go down well with my daughter. There were plenty of drinks with the meals and you just helped yourself to those which were excellent.
The entertainment was average, much of it in Spanish and the entertainment room was indoors and so cramped (nowhere near big enough for the number of guests) that the heat in there was unbearable so we gave that a miss.
Queuing for drinks became a bit of a chore, sometimes it would be 30 minutes to get a glass of fizzy wine, we asked for a bottle to share between 6 of us and they would not do that but they would open a bottle and give us it by the glass (and the glasses were tiny) which meant another 30 minute queue for another one. In the end we put our foot down and asked for half pint glasses full of the stuff which at least meant we didn’t have to queue up so much, that is the only thing about all inclusive, it can become a bit like a cattle market and can be a bit undignified.
The kids club was fantastic, the kid’s reps had a genuine liking for kids and the area where the club was held was lovely.
The hotel staff were all friendly and helpful and would try to assist wherever they could.
The hotel was quite a walk from the town centre but a taxi would only cost you about £1.50 so it was well worth doing that.
All in all the hotel was very good, rooms were spotlessly clean, towels, bedding were changed regularly and we did have a lovely holiday, it was just the first few days I think that spoiled it a little for me and the drinks situation.
I would go to Paradise Island again if it was in different resort as we found the resort too quiet and we were only kept entertained as we had met 2 other families and spent the holiday with them.
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Angela, Simon & Emily from Kidderminster travelled to Paradise Island Hotel H10 with
Cosmos
on a 18-30s holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Could'nt fault the hotel for cleanliness and the food variety was very good. Quite geared towards the continentals. Children's entertainment not good the week we were there due to kids rep shortage and the evening entertainment was poor. Too far to walk to resort centre on a reg. basis, but there is a shuttle bus. Hire bikes - very good for cycling along the coastal promenades.
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Lynne & Mike from Berkshire travelled to Paradise Island Hotel H10 with
Security Travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Lovely complex, beautiful large rooms with two balconies. Two clean pools but not very warm although one was supposed to be heated. The food was good, plenty of choice but sometimes lukewarm. Lunch and breakfast were the best.
Hotel is situated outside Playa Blanca but there is a shuttle bus from the hotel three times a day.
We found the hotel staff very helpful.
Entertainment was not up to much although a few of the shows were watchable.
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Lynne & Mike from Berkshire travelled to Paradise Island Hotel H10 with
Security Travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2004 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Lovely complex, beautiful large rooms with two balconies. Two clean pools but not very warm although one was supposed to be heated. The food was good, plenty of choice but sometimes lukewarm. Lunch and breakfast were the best.
Hotel is situated outside Playa Blanca but there is a shuttle bus from the hotel three times a day.
We found the hotel staff very helpful.
Entertainment was not up to much although a few of the shows were watchable.
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Worby from Newcastle upon Tyne travelled to Paradise Island Hotel H10 with
First Choice
on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 09 2003 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We went to Paradise Island in 2002 and enjoyed it so much we decided to go back in 2003 where once again we had a smashing holiday.The only thing i have a big grouse about is the lack of air condition in the Dining Room. I have scored low for the entertainment because we were never able to get a seat as the people with children were first off the blocks so we never stood a chance. As for the Piano Bar that is advertised, we have never laid eyes on a musical instument. However as we met a couple in 2002 and we joined up with them again in 2003 we were happy to sit on the terrace each evening. Some friends also decided to come with us as we had had such a good time they fancied the same. They really enjoyed it also. We have booked again this year but have been advised the company has changed so we are hoping the standards do not drop.
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Steve from Liverpool travelled to Paradise Island Hotel H10 with
Can't remember
on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 08 2002 |
rated the Paradise Island Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Stayed here last year, the complex looked quite impressive on arrival but we were a little annoyed that the apartment had not been cleaned out - it looked as if the last guests had just left leaving sand, dirty sheets, towels and unwanted belongings behind. Unfortunately it took about three hours and about five requests at reception before the room got cleaned. A little annoying when you're waiting to unpack. Otherwise, the staff were quite helpful for the rest of the stay.
The food was quite good and varied, although the wine supplied with the meal on all inclusive was well watered down and tasteless.
Not much of a selection of drinks included in the all inclusive deal so I often ended up paying for proper drinks.
Junior like the pool, but it got a little crowded and sun loungers were often hard to get hold of.
The entertainment was pretty mediocre but the kid's club staff were enthusiastic and gave the kids a great time.
Not much in the area around the hotel to go to (and pretty windy and exposed outside the complex,) but there was a regular shuttle bus into Playa Blanca Village.
We didn't enjoy this holiday all that much but perhaps Lanzarote wasn't for us in the end.
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