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Los Zocos Club Resort - Costa Teguise - Lanzarote
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Los Zocos Club Resort
Costa Teguise
Lanzarote
Star Rating: 3 Keys
Telephone: (+34) 928 592 122
Email: info@loszocos.com
Website: http://www.loszocos.com
Number Of Rooms: 324 apartments
Number Of Floors: 3
Number Of Lifts: None

Holiday-Truth Readers Reports
  lee-anne from isle of wight travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 09 2009
lee-anne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

just returned from my holiday here. we went self catering and ended up spending so much money eating lunch and dinner out every day. The food was pretty much the same everywhere we went and very rarely did you find vegetabels with anything. Kids had the same choice in every resturant and chips with every thing. the hottest temp when we were there in sept/oct was 35 degrees so very hot. The club house is appalling it looks so 80s and the entertainment is pretty lame to we only stayed in there one night prefering to take nice walks and find friendlier bars. The rooms were very clean and comfortable no cockraoaches inside but some outside.pools were ok,cold but that was nice on a hot day. definately a family holiday not a drinking holiday. 11 days was definately enough. supermarket nearby which was so expensive and the staff were so rude.We went to the market but that was boring and we paid 50 euros for a days surfing which was very good but a very long day.teh instructor had lots of patience with us. we went to aqua park which first choice charged us 45 euros for 2 adults and our 3 yr old was free but when we got there we had to pay 16 euros for her. the life guards were very rude and the place was such a let down such a waste of money, i would never revisit there even if it was free. All in all a very relaxing holiday but not sure i would visit there again it was very 1980s. but the rooms were lovely. enjoy ur stay

Click here for more information on this hotel, resort and region
 
  Claire from Lincolnshire travelled to Los Zocos Club Resort with Thompson on a family holiday.
There were 3 adults and 3 child(ren) in the party. The travel date was 09 2009
Claire rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The holiday was Great fun. The kids enjoyed it loads. The pools were a bit cold but once you got in you were fine. We went at a good time ( september ) becuase there wasnt many people there so we didnt have to rush for sun beds or have to que for drinks. The food was very good lots of choice, Hot and cold choices. The resort was very good and the kids enjoyed the mini disco at the end of the night. the entertainment for the adults wasnt that great even tho we had fun watching the staff doing greece. The staff were lovely and helped us out. Our room was cleaned every other day and they cleaned it very well. There was some cats but they didnt bother you. It was a good location becuase it was only a 5 min walk to the beach and to the shops.
 
  kerry from cheshire travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2009
kerry rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

My family and I have just returned from a 2 week stay at Los Zocos & we had a fantastic holiday.
The hotel was spotless, staff seemed to work all day long cleaning & tidying and yes there were cats occaisionally in reception but certainly no smell and they didnt bother you.
The hotel is in a great location. Its about 5 mins walk from the beach, there is a supermarket and various shops alongside and over the road if you are going to stay on a self catering basis. We booked an all inclusive holiday and on the whole we found the food to be great. There was plenty of choice for most people although Im a veggie and did find myself with just salad to eat on a few occaisions. Its worth booking to eat at the `El Boulevard` resturant during your stay as atmosphere and food in there is lovely. You do have to book at 10am on the morning that you wish to eat in there though.
Sunbeds are chained up until 10am so there is no reserving in the middle of the night although queues do form from about 9.30am.
I would say that the only this letting down the hotel is the nightime entertainment because there basically isnt any. There is a mini disco and bingo , followed usually by parrot or dancing show but theses are very much the same nightly and so our family ended up going out on most nights.
We didnt book any trips with the first choice reps as they were costly but instead booked for the sunday market and texas rancho show night with a company outside of the hotel for much cheaper and both are worth visiting.
All in all I would visit this hotel and resort again and would recomend .
 
  glyn from oldham travelled to Los Zocos Club Resort with thompsons on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2009
glyn rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

really enjoyed our stay,hotel was spotless,varied selection of food at all mealtimes,but not always hot enough,but this was not a problem.the location of the hotel is only 5 minutes from the shops and beach with only a 15 minute transfer from the airport.all the staff worked really hard and were all friendly,some people complained about queuing for drinks and the sunbeds but this happens nearly everywhere and it did not in any way spoil our holiday.the entertainment during the day was varied and well organised,but the night time entertainment was a little repetative,bingo and then dancers.we would visit this hotel again but out of season,the rooms would benefit from air conditioning,as the temperature reached 45 degrees at one point.
 
  karen blee from surrey travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 06 2009
karen blee rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

my family and i stayed here for 14 nights, it was very clean everywhere, pools, rooms, gardens... There are quite afew cats around and the hotel ask you not to feed them as they do! They sleep on the chairs in reception and theres a nice cat pee aroma around!! We did have some cockroaches in our room and mentioned it to reception and they offered to move us straight away, but our neighbours didnt have any!! Plenty of sunbeds, we didnt have to get up at the crack of dawn!! Pools are salt water and cold.
Staff seemed very friendly,
Not many seats in clubhouse.
Was self catering but you could upgrade to all inclusive on arrival, people said food was OK. At the welcome meeting they try and sell you trips, these are such a rip off. Go outside, theres a company selling exactly the same for two thirds of the price.
 
  Johnsons from Cwmbran travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2009
Johnsons rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel has a wonderful location, although as its very close to the seafront, if you can't cope with constant wind - neither the hotel or Costa Teguise is for you!!

The resort and its facilities are clean and plentiful, you can play tennis and golf for free and there is a sanded kids play area in addition to the kids clubs. There are five pools across the resort so the pool is never crowded. We arrived at the end of April to find fabulous food, booked on all inclusive, the range and quality was fabulous with a choice of two restaurants, however that all changed when the summer season started in May, one restaurant was closed with no reason given, and although the food still tasted lovley, the variation dropped, and it became repetitive, we very often had the same food offered for lunch from the evening before. We had enough by day 10 and ate outside the resort. Value for money - its great especially if you have young children as icecreams etc are free and unlimited, beware of the very unhelpful and rude spanish waitress in the pool bar though - it got to the stage where our children wouldn't go there!! Overall the resort is good value for money but be careful before you choose 14 nights all inclusive, the weather is scorching but the daily meals consisted of beef goulash, stew, lasagne, pasta bolognese etc which although very tasty, were a bit hard to cope with in such a hot humid environment
 
  Sayer from Norwich travelled to Los Zocos Club Resort with Youtravel.com on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 05 2009
Sayer rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at Los Zocos for 11 nights at the end of May in a 2-bedroom apartment on the ground floor of Block 2. It had been refurbished to a good standard recently, was spotlessly clean and well-equipped for self-catering. The combination microwave was a welcome bonus and there was even a tea towel. The terrace was fully enclosed and safe for our 5-yr old and had a 2-string extendable washing line (very handy, but consider taking a couple of pegs for clothes you can't thread along the line). When we plugged the hotel's kettle in the lights fused - no problem; the fuses were easily accessible by the door and a brand new kettle was delivered with a smile within 20 minutes of mentioning it to Reception. There were only two minor gripes; considering the time of year, the swimming pools were very cold until later in the day and the organised children's activities seemed non-existent unless you booked with First Choice. We presumed this was because the hotel's own animation team thought it wasn't worthwhile - it was very quiet for the first week(despite being Half Term) with hardly any children about. Suited us perfectly but a bit disappointing for our daughter.
 
  Reay from Stafford travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2009
Reay rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I was dreading going to Los Zocos after some of the reviews I had read. There was no need to worry at all as the apartments, food, the staff and resort were all wonderful. I emailed ahead (and got a reply) and asked for a refurbed room and we got one 1335, with a wonderful view looking over the pool side bar and one of the swimming pool areas ( there are two ) . The pools are not heated and were quite cold, our 14 month daughter could only manage about 10 mins in the afternoon. We arrived at the start of half term and the complex was very quiet but that suited us as the restaurants were quiet, you could chat to the staff and there was no fight for the sun beds and the pool area was quiet.Breakfast and Lunch were served in El Mirador self service buffet restaurant.Breakfast7.30am - 11am offered the usual full english breakfast, toast, cereal, danish pasties, croissants, along with fresh fruit, ham and cheese, fresh bread - something for everyone. Lunch 12.00 - 3.00pm again offered a varied choice, childrens type food, nuggets, potato shapes, mash, burgers, sausages and always baked beans. For the adults there was always at least a couple of meats like chicken, pork steak, ribs etc, then lasagne and meat in a sauce, fresh veg and potatoes, rice, plain pasta and one with a sauce. There was always at least two fish dishes and a lots of salads - not just the plain boring ones either.There was also bread and fruit available. The poolside bar 11am - 5pm served limited snacks, drinks and ice cream. The choice of sandwiches is limited but as we were all inclusive it was not a problem as our young daughter had a sandwich for her tea.The staff were not rude,they were firm. It clearly says you are not allowed in 'wet' and asked children to leave if they were ??? There were a lot of very young children sent in here by their parents to get drinks and snacks who seemed unable to get off their sunbed to go with them. Dinner 6.30pm - 9.30pm was served in El Boulevard, we did not have to make a reservation for this as previous holiday makers did, it was open every evening - due to the resort being quiet I think. Food again was wonderful with 3 different 'types' of area to make your choice from. The first was a tex mex type with again with salads, fish dishes, vegetarian choices. There was a carvery with at least one roast and ribs and this is where you will get your hot 'traditional' pudding from. The 3rd was a chinese, again with at least 3 choices, plus a veggi plus 2 types of rice. **** forgot to say **** chips are available with every meal in every restaurant. Drinks were in a separate bar area with self service cold drinks and wine - by the bottle if you wished and coffee ?? Beer was from the bar area. The only thing you may miss is the traditional puddings we get in the uk as they do not really do puddings. The food is no way 5* standard, but hey guys,,, we didn't pay 5* prices for the holiday did we ?? The pool areas were kept exceptionally clean with a team of cleaners there when it closed at 6pm and again at 7am before it opened. They did a wonderful job and it was really quite embarrassing to see all of the rubbish left around the pool area by us brits,,, no excuse as there were rubbish bins everywhere !!! There were a few cats about but unless you called them, they did not bother you and did not go around our pool area. No cockroaches,, There was another pool area which was less busy, my partner took the kids there and said it was better for the little ones and it also had a small play area too. Outside the complex the resort itself is very clean and well maintained and we spent hours walking along the promenade,,, to get my baby to sleep !!! There are lots of places to eat if you go self catering, although the kitchen equipment in the apartment is well stocked. There are a couple of small supermarkets very close by if you want to cook. Will we be going back again,,,, yes indeedy,,,,
 
  michelle from essex travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 05 2009
michelle rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This is the second time I have stayed at los zocos. We came back this year with our 3 yr old son. It is a good place for families. We stayed for 2 weeks on a self catering basis. The supermarkets are only a few minutes walk away and stocked a wide variety of english goods althou they were a little more expensive. We ate out majority of nights and they are lots of places to eat along the promenade.
The apartments were cleaned regularly and were of a good size. I emailed ahead asking for a refurbished room a week or so before, and were happily on arrival that my request had been met. The pools are of a good size and were kept clean. Please beware that it does get quite slippery around the pool area because of the tiled floor, and children do love to run. We went on a few trips but didnt get then threw the first choice reps.
The hotel and entertainment seemed friendly enough, and tried to get you to join in the activities during the day althou the entertainment of a night was a little dissapointing.A mini disco for the children, which played the same songs every nite, and then a show each evening... for example, parrot show, reptile show. Lots of activities to do - crazy golf, football, tennis, archery. I would visit again this hotel again, as my son and i really enjoyed our holiday here
 
  Davies Family from Wales travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 04 2009
Davies Family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just got back from a week at this hotel. We were S/C but upgraded to A/I for 5 days. (You can upgrade for a min of 4, 28euros per adult and 15 euros per child. (6-12yrs) We were glad we only upgraded for 5 days as we found the food very repetitive and found ourselves eating out on the 3rd day as we couldn't face the same kinds of food again. Pool bar offers ice cream, drinks, sandwiches, biscuits and cakes as part of the A/I deal, however, there is only one choice of biscuit and there was never ever any cake available.

Hotel clean, our apartment was nice and clean and very comfy. maid service every day except tue and fri. We did have a cockroaches but not many. I also had ants crawling over me as I ate at El Bolevard restaurant. There are lots of cats at this Hotel and they allow them to sleep on the furniture in reception, I didn't like that!

Hotel staff are very friendly and alays say hola as they pass. The reception staff are not as friendly. We had a couple of problems with our room, damp areas, fridge was not working and eventually I asked to move rooms. They did this right away but were not happy about it and made sure we knew this. No smiles and thy talked to eachother in Spanish, nodding at us as they did so.

Kids etertainers are good, mini disco good but exactly the same every night, same songs, same chat, same games. The kids loved this though and joined in with more confidence each night as they knew what was coming. At 9pm the entertainment is aimed at adults but kept mild as the kids are still there. Not to good in the nights.

I wouldn't visit this hotel again.

 
  leah from york travelled to Los Zocos Club Resort with first choice on a friends holiday.
There were 4 adults and more than 6 child(ren) in the party. The travel date was 04 2009
leah rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel was nice and clean with the room itself been cleaned at least every other day. The hotel food was substantial to the hotel rating we all enjoyed it plenty of variety for all the family. Most of the staff were really friendly, especially on reception and extremely helpful. The other family we went with had a cockroach infestation in their room and it was dealt with straight away and they were moved to another room, we however didn't see any. The pool was very cold, so didn't spend much time in it. The entertainment was a bit of a disappointment so found entertainment elsewhere. There was entertainment provided on a Monday night curticy of first choice reps, at a near by pub which which was a great night. I would possibly revisit the hotel but not in the near future.
 
  sharon and richard from nottingham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 03 2009
sharon and richard rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

just returned from the los zocos apt,excellent apt clean and recently refurbished,we were in block 1 room 106 the large balcony looked out onto a walkway and the back of the onsite restaurant which wasnt a problem,these apt are in a great location beach shops and bars just across the road.we were self catering,but you can upgrade to all inclusive for 23euros a day,spoke to a few people who said food was good.onsite entertainment we thought was poor,prices in supermarkets quiet expensive 14euros for pack of 16pampers nappies thats 14pound with the exchange rate as it is so take them with you,food and drinks in bars and restaurants expensive 9euros for sausage and mash,we ate at popeyes most days which was reasonably priced,between 2 and 6euros for breakfast and 7.50euros for starter and a main meal so would recommend here the owners scott and jill are very welcoming.another good bar is the waterfront excellent food and service,all in all a great holiday tho very windy,just one thing that happened while we were in our apt there was a almighty rumbling outside our front door which turned out to be maintenence men waking up every cockroach on the complex which they then sprayed with poison,an hour later the cleaners came and swept them all up,we must stress that we didnt see any cockroaches before or after.
 
  Partypants from Dudley travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2009
Partypants rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrived at this hotel mid-day and found staff very welcoming explaining that room not quite ready to use but if we made our way to the pool bar we could get refreshments and a snack. Snacks inc., sandwiches and salad but very nice and freshly made whilst you wait.

Once in room found to to on the large side compared to other rooms when travelling abroad. (We had a 2 x bedroom). Very clean, spacious and every utensil you could wish for and again more than you would expect at other hotels. Intergrated appliances and immaculately clean.

There are numerous maintence guys around tendng the gardens, pools, and surrounding areas. Cleaners attended everyday and although the policy is if the towels are placed in bath they will be replaced with clean ones although we chose to re-use for a couple of days. Beds were made daily but no clean sheets replaced during our stay but we were only there for one week. Bed was "clean", fresh and comfy.

My 2 girls are aged 12 and 11 and only really got into the daily activities towards to the end of their holidays and have said they wished they had done it sooner as they had so much fun. My partner and I did some of the adult acitivities and had a great time mixing with other tourists. Great fun!! Animation team do a great job when most people just want to relax in the sun...but take part you'll make some great friends. We did...
 
  Steve Turner from Wolverhampton travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 10 2008
Steve Turner rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed at Los Zocos for a week, overall the hotel was great,been to Costa Tegiuse before so knew what to expect from the resort. The staff were really friendly and helpful. I took my 10yr son who was greatly enyertained allday everyday the animation staff worked really hard to keep the kids entertained Georgie was particularly great. There was a great choice of food the only thing i would say is that is was luke warm sometimes even cold. The hotel itself was clean and the room was cleaned and towels changed almost everyday.The entertainment was ok the hotel worked hard to make it entertaining. All in a great stay i would recommended this hotel for family's mom and dad can relax has the kids are well catered for.
 
  Barb and John from Bamber Bridge travelled to Los Zocos Club Resort with Independent on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2008
Barb and John rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

My husband and I (both in our 60's) stayed at Los Zocos for 1 week in September and we had a great time. As I am a wheelchair user I emailed on ahead to be put on the ground floor as there are no lifts, sadly when we arrived they had put us on 3rd floor but quickly moved us to an empty 2 bed apartment for the first night and then to a 1 bed apartment in one of the refurbished blocks from the second day. This apartment was really comfortable with a lovley big bathroom. There was a TV which we had to pay 3 euros per day to get some sky programmes. There was a fuul size fridge and a 2 burner hob. Also there was a microwave and an electric kettle. All the cutlery and crockery you would need if you were self catering.
The only drawback was the
at there is no air conditioning, but you can hire a fan for 18 euros for the week. The problem with this is that you have to carry it from room to room and the one without te fan in the room is very very hot.
Blocks 1 and 2 have been refurbished and are far nicer than block 3 so try and email before you go to request a refurbished apartments.
All the staff were very friendly helpful and efficient. We found the food to be excellent and never had a disappointing meal all week. We ate in both restaurants and found The Boulevard more to our liking as there weren't children running around. The Mirador was more for children as was the entertainment in there.
 
  green family from essex travelled to Los Zocos Club Resort with first choice on a singles holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 09 2008
green family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

we stayed at loz zocos, we went for 14days,

we arrived at 1am,reception looked nice,thought it unusual to see a cat sleeping on furniture but never thought any more about it,
we went to our room to be greated by some nice frindly cocroaches.
as i am astmatic i went back to reception and asked for another room,,next one was better....or so we thought.
on further inspection we found the mattress protector was urine stained,so we took it off the bed,and found the mattress to be worse,we turned it over and it was same both sides,needless to say we slept on top of the quilt.
in the 2 weeks we were there the maid did not change the sheets or bedding.
we did always get clean towels 5 days a week.the appartment wasnt cleaned very well so we asked for a dust pan and brush and did it our self,
the balcony was mopped once on the second day and thats it.
when we arrived we were self catering,but because the cooking utencils were very limited we could not cook vey much,as eating out was so expencive for a family of 5,we had no choice but to pay to change to all inclusive.
the meals were average,sometimes we didnt know what we were eating as in the evening nothing was labeled so we used to go for the nicest looking food we could see and hope for the best,
meals were often luke warm but you could heat them up in microwave..drinks were ok but sometimes a little flat.
the staff in resturant were brill,the maid was jolly,

we found one of the adult entertainers very rude and disrespectful,do not allow your children to use lazer toys or you will get this entertainer coming up to your child and shining it directly into there eyes to show them how dangerous it is.


we will never use this resort again
 
  daniel parker from scarborogh travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 3 child(ren) in the party. The travel date was 09 2008
daniel parker rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Los zocos is a fabulouse hotel in the middle of Costa taguise where you get wondeful heats.
The food at Los zocos is apsaloutly amazing and the bolovard food is particually best. There is non-stop entertainment with activities running through the day and night also the entertainment in club aquamarina is exspecially good as there is a different act on each night soe including the audience.
The staff are the best in the world and you amidiatly feel part of the family with speacial recemendation to jesse teairee agnus and adrian.
The hotel is very clean with maids coming round every day.
this is the perfect hoice if you want a perfect holiday.
 
  karl trimble from wirral travelled to Los Zocos Club Resort with booke direct on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 08 2008
karl trimble rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

hi, just returned from Zocos, there were 2 Adults , 2 18Yr olds and a 15 yr old, how anyone can complain about this hotel is beyond me. The 2 bedroom apt was clean and well presented (room 2105), the staff were helpful when spoken to, food was good and varied found sonmething different each night. Anamation team are gr8 , 5 aside , rifle shooting archery water polo ect. evening entertainment adequate, falconrey display indoors, snakes, singers.
All in all a gr8 holiday ( we have been here before in 2006 and again it was gr8) dont listen to the moaners go and enjoy yourself
 
  kaz n col, annie charlotte and william from cumbria travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 08 2008
kaz n col, annie charlotte and william rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

hotel was clean and the staff were friendly, room wasnt ready,rather a clean room than a dirty one,room 2128 was spacious but doors needed resealing what a whistling noise the they made.
the food was okay did have a problem on one occasion, the pork was not cooked, i never ate it but el boulevard was alot better, you are supposed to book but we went later and never had a problem getting in.
pool bar food was okay,the wine was awful but the lager and vodka was fine.
hotel was five minutes from the beach.
animation team were fab nice one thierry,joe and adrien eyeyey, and the rest for making us join in with the activities had a good laugh.evening entertainment was okay somtimes,early on is for younger ones
the pools seemed really clean, sunbeds chained up till ten,only a couple of times we never got any beds.
met some lovely people hope your all well xx
 
  Charles from Derbyshire travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2008
Charles rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Hi There

Just come back from holiday with family at Los Zocos Club Resort in Lanzarote. Really good holiday. The Room was clean. The maids changed the sheets and towels almost everyday. Kids enjoyed it as there was plenty for them to do. Being all inclusive we ate for the duration in both restaurants and found that the food was excellent. The only downside was that the entertainment at night lacked. It was ok for kids in the early part of evening but for adults it lacked. The animation team tried there hardest but apart from Starlight Express show needed more. During the day there was plenty for adults to do. Football,Volleyball, Water Polo but it was much of the sameness. All in all a grand holiday i would go back again as we met some lovely people but entertainment needs to be better and refurbishment of the main club has to be a priority. All in all forget the doubters i recommend it 100%.
 
  yvonne and family from south wales travelled to Los Zocos Club Resort with first choice on a singles holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2008
yvonne and family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

having read some of the reviews we were a little apprehensive about coming to this place but was really pleased with everything just come back from los zocos after a lovely week. we were lucky enough to get a room that have been refurbished very clean and compact.( room 1226)overlooking pool and had sun all day. food was better in el boulevard but you had to book this at reception by 10 every morning but well worth it. a great place for families especially for young children. animiation team worked hard right through the day but could have been a lot better in the evening, and also all inclusive stopped at 11.00pm could have ended later. all in all would recommend this hotel and we would definately go back again.
 
  Whitflied from Hampshire travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2008
Whitflied rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Was very apprehensive after booking this once we had read other comments!!!!!!
We had a refurbished apartment on the first floor, which was well equipped and all that we needed.
As we were Self Catering we never used the Resturant once whilst there.
Have to say we only used the Entertainment Area 3 times in 2 weeks, and apart from Grease we found it all to be a little tacky!!.
Only complaint regarding the Swimming area was,as it was really hot NO PARASOLS were supplied and for little ones i feel this is a MUST.
The maid service was EXCELLENT and also the Groundsman kept the areas IMMACULATE.
Would deffo go bk to this Resort and Hotel as it is within easy reach of the Beach and Resturants.
FANTASTIC TIME HAD BY ALL, JUST A REAL SHAME WE HAD TO COME BACK TO THE GOOD OLD ENGLISH WEATHER.
 
  Michelle from Manchester travelled to Los Zocos Club Resort with Thomson on a First chioce holiday on a family holiday.
There were 1 adults and 2 child(ren) in the party. The travel date was 08 2008
Michelle rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We all had a fantastic time at Los Zocos. Our room was very clean, well presented and equiped saw 1 cocroach all the time we were there. Our room was 2127 newly refurbished and the balcony had sun all day and was large enough to acomodate all our inflatables!!! Tip take some pegs for your washing it gets very windy. The reception staff were a little slow at times but were helpful when you got there attention. fantastic pools and i think all rooms have a pool view. The food in all 3 restraunts was fine, in the buffet restarant the food was a little cold by the time you got to your table but that was ok for us.( they do have microwaves in the restruarant for you to use) El boulevard was great nice setting and food lovely. You do need to book at 10 in the morning but it's worth it. The pool bar serves your basics Burger chips. ice cream, hot dog's so on.. Entertainment is poor in the evening for adults you get the odd bit thats good but the early evening is centered at kids aged 4-12 Disco,games and the like. They serve at the bar till 11 pm. No smoking main room and they have a smaller room if you do with a bar which is easer to get served at, as the other gets very busy. I think most of the guests were All inclusive but i did see some people upgrading whilst there. There were no umberellas around the pool i think that was because it was so windy (very windy) mabey it would be better if they had some that were solid and would'nt be blown over in the wind. They do have around 6 or 7 at the quieter pool but they are very tatty and are always taken by around 10:30. We did struggle to get sun beds, its like survival of the fitest to get one, they do lock them up till 10am but you can understand why, when people put towels on them and go out for the day (Yeah, you know who you are!)All in all we had a fantastic time, we never ever go back to the same place twice, and we are not very easly pleased but we would defenatly go back again in fact im thinking of booking again next year and taking my Mum and thats saying somthing.
 
  H Denoven from Wrexham travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2008
H Denoven rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived at the hotel at 10pm,first thoughts were,ooooopppppsssss we've come to a ghost town.Everywhere seemed really quiet.Reception staff were very helpfull on arrival.We were allocated block 1 which we were very pleased with the room.Cleaners came 5 days out of 7 and did a good job.

We stayed all inclusive at los zocos which was ok for drinks all day but i have to say that the food at lunch time wasnt the best, same stuff, different day. Breakfast was really good though. Evening meal wasnt bad,although it was very repetitive.The boulavard is a must,food was to die for,no complaints at all, but be early to book this 24 hours in advance.

The entertainment at the pool was great for adults and children,animation team are brill,my 6 year old son loved them.Entertainment at night really needs sorting out,what a load of rubbish.Some of the bar staff were quite rude to all inclusive customers,virtually grabbing your cards out of your hands and slamming your drinks on the bar.

The location was pretty good,beach not far away,only across the road through a shopping mall.All in all it wasnt a bad holiday,not bad value for money.I think the evening entertainment really let it down for my family and i would honestly say it is good for very small children.I would not visit this hotel again
 
  nan from musselburgh travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 5 adults and 3 child(ren) in the party. The travel date was 07 2008
nan rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had a great holiday here, the children were well catered for,the animation team were brilliant with them. My 6 year old granddaughter loved the kids club although sometimes the charges were a bit expensive. The boys aged 8 and 11 had a great time playing sports and games from 10 am till 4 pm everyday. We found the food excellent, always hot and varied. The accomodation was very clean and well furnished. The staff were always cleaning the public areas as well. The evening entertainment was not great but the children enjoyed it and if they're happy thats all that matters. I would go back again. Nan
 
  Alison Osborne from Renfrew travelled to Los Zocos Club Resort with Barrhead Travel on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 07 2008
Alison Osborne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel complex was well looked after and the food was of good quality too. We were advised when we arrived that as we were only half board we couldnt use the Boulevard Restaurant but during the second week we were told we could!!! A bit annoyed as the staff couldnt get their facts straight. The Boulevard was lovely, nice atmosphere.

Block 1 is the best, all refurbished and a great view over the pool. The staff could have been nicer, some were a bit grumpy! I bought a postcard at 4pm but was told that I couldnt have a stamp until 5pm!!!!!!!

Really couldnt comment on the entertainment as we were at the beach during the day and ventured out in the evening.

I wouldnt visit this hotel again purely because its more of a complex and a bit too busy for me full of teenagers hanging around at night.

All in all we had a great time, Lanzarote is fab.
 
  The Cairns from Helensburgh travelled to Los Zocos Club Resort with Independent on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 07 2008
The Cairns rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Myself and my husband travelled with our children and my parents.

Having booked our flights with jet2 and our accommodation through Alpha Rooms. We had booked a 1 bed apartment and a 2 bed apartment and had asked for these to be close by.

When we arrived the booking had gone through as 2 separate bookings meaning we were in different blocks.....without me having to ask the reception reorganised this and put us as close to each other as was possible....which worked in our favour as we both ended up in block 2 which has recently been refurbished.

We booked self catering and upgraded to All inc for part of our stay. The all inc was 28euro/adult and 15euro/child, under 7s free. Minimum booking 4 days.....so we had 4 days on, a few days off then another 4 days on....this gave us chance to go out and about.

Apartments: The apartments were spacious and niceley furnished....the balconies were quite big with a washing line (take some pegs!!) The 1 bed apartment had only a shower but this was large and easily accessible, the 2 bed apartment (apparently all on ground floor) had a bath with a shower over. The apartments were lovely and clean and were wiped over and clean towels 5 days a week.... I think the beds were changed twice in our 2 week stay. The kitchen was adequately equipped with fridge (with freezer compartment), hob, kettle, microwave and toaster. (When the apartments are cleaned after departure the maids wash all the kitchen equipment ready for the next people)
There was plenty of wardrobe space with about 8 hangers in each room. Spare pillows and blankets were in the wardrobes.

Checkout is at 12 midday you can try to keep your room but can only arrange this the day before you leave if there is availability....and it costs 6 euro an hour!!! There is a courtesy room though and if you have valuables you need to leave they will keep them behind reception for you.

The Complex: The areas were kept nice and clean and the pools were nice, there was lots of space round the pools, as others have said sunbeds were locked up until 10am which was quite good.....but people still reserved them and left them empty for hours! There were parasols but not many and because this resort is windy they blew over easily.....there are shaded areas though. Of the 2 pool areas we used the smaller quieter one....there was less of a rush for sunbeds and it seemed slightly less windy......it was also much quieter.....although more of a walk to the pool bar.

** Most of the sunbeds were cracked which could potentially be quite dangerous, so be careful**

The pool bar was okay with self service drinks and ice cream if all inclusive....also snacks available to order....toasties, burgers, chips. No food is allowed to be taken out of the bar.....they say this is to keep ants and cochroaches down. We did see cochroaches but only 1 or 2 a night, and always outside the apartments......check the bottom of the door before you go in you apartment though as they are sometimes just outside ready to run in if given the chance!!

The Aguamarina bar could do with a facelift.....there weren't always enough seats and it was a bit tatty.
There is a security lady who walks round the complex on a night checking open windows etc. which was reassuring.

Food: The food was okay......you could always find something.....as seems to be the norm they have lots of things but you end up with a mish mash of things on your plate rather than a meal! El Boulevard had a nice carvery and the pizza in there was lovely....also if you like chinese food this is the place to be. This needs to be booked the morning before (ie over 24 hrs in advance)

Entertainment: The entertainment was variable some of it quite good, some of it dire.....the animation team were very friendly and the kids had a great time.......the kids enjoyed playing pool (2euros a game) and there was also internet (1 euro for 10 mins)

They had a fun day with a boucy castle (free) temporary tattoos (from 5 euro upwards) balloon modelling (free) and facepainting (5 euro)and tshirt painting (6 euro), we were unfortunate that the temporary tattoo which was supposed to last 2 weeks only lasted the night! Unfortunately we were travelling home the next day so didn't manage to sort this.

There is a mini club which is in a shaded and fenced off area next to the smaller pool.....we didn't use it, but as we were often right beside it we could hear that the children were having fun.

Staff: the reception staff were very helpful, you were sometimes kept waiting while they were chatting, but your on holiday, what's the rush! The maid was lovely and friendly. The bar staff were okay, I wouldn't go as far as to say particularly friendly though, sometimes they were other times not. The animation team were lovely and friendly.

Overall a good holiday........we felt safe and relaxed. The complex is windy....but this was good as we didn't get too hot and sticky.....just beware you don't burn. The children had a great time. We would go back to Los Zocos.






 
  Steve, Lisa and Jack from Sheffield travelled to Los Zocos Club Resort with on the beach on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2008
Steve, Lisa and Jack rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We booked this holiday 2 weeks prior to arriving. On arrival and (after taking advice from previous reviews regarding email the hotel and asking for an updated room), we were given a very nice, clean and airy room. We originally booked self catering and then upgraded to All inclusive on arrival. In Hindsight we would have stayed self catering as the prices in teguise are cheap and the quality of drink especially is far better and the bar areas lack atmosphere.
The hotel is nicely situated at the far end of costa teguise.
The majority of apartments have been updated, however the dining room and the bar areas are in desperate need of a makeover.

The food was good with a good choice available everyday. Getting booked into the other restuarant on site became a real pain as guests were booking at reception at 5 am the day before the wished to visit.

As usual the 'sunbed war' mentality started when the hotel started to get busy as the kids holidays arrived.

The staff at the hotel are very helpful.

The entertainment team are very hard working and do a great job. Whereas the evening entertainment left a lot to be desired.

Even though we enjoyed our stay I dont think we will stay in this hotel again as it was manic when the hotel was full.
 
  sb from bucks travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2008
sb rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

stayed in july 2008 , lovely pools and apartment nice, food lovely esp chinese ! nightmare to get into boulevard though
 
  lynne fildes from manchester travelled to Los Zocos Club Resort with first choice on a friends holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 07 2008
lynne fildes rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Well where do I begin ? Just arrived back from Los Zocos and couldnt wait to share our experience with you.

Arrived at 1.30am got allocated two rooms when we arrived at both rooms they we being slept in! Yes people were in bed and we were in there rooms. This was in block 2 then got put in block three it is disguisting with no wardrobe doors and windows that dont lock. Finally got moved to block 1 two days later and these are lovely.

If you dont like cats dont go to this hotel as cats wander freely around and sit on the furniture in reception.

The food was very poor choice and you have to be in early for a little more choice and the entertainment was fine for younger children but was very poor for children over the age of about ten.

The facilities such as football can be dangerous as there are holes in the astro turf which my son got his foot caught and ended up cuttin his knee.

Finally most things were out of order at some point e.g computers, pool tables,also the small swimming pool for a short time.

Would not recomend this hotel to anybody.
 
  Adam Wylie from Manchester travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 07 2008
Adam Wylie rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrived at the apartments around 1.30am and got dumped by the rep who quickly disappeared. Got booked in quite quickly but was absolutely mortified to find the both rooms that we had been allocated had young children sleeping in them (with parents) when we entered. I closed the doors quietly and luckily had not disturbed anybody. Imagine the scenario, waking up and a 6ft 4" man is in your bedroom. The night manager quickly made his apologies and stated it must have been a computer error, but when I asked who was in the room he could not answer, because he did not know. Having two children myself, this did not make me feel very confident about staying in these apartments.

After a short while and a check by the security guard, we were evntually taken to, two rooms in block 3. If you are going or thinking of going to Los Zocos and you have standards, I would flatly refuse to stay in this block, you will know what I mean if you see blocks 1, 2 and 3. How first choice can sell these apartments from their pictures is beyond me.

The food is of a very poor standard and is the same day in day out, the breakfast is probably the only paletable meal I ate. The El boulevard restaurant is of a similar standard to the El mirador(same food, same bland taste).

The apartment grounds need a good clean as there are plastic cups and litter everywhere and that is amongst the numerous cats dotted around the place, but like the advert 8 out of 10 cats prefer it. The brochure adverises two pool bars, unfortunately one of the bars had shutters down for the whole week we were there. So if you stayed by this pool you had to trek to go and get a drink.

Please do not let me put you off Los Zocos, but everybody has standards, I spoke to people who thought it was great, but that just say's that my standards are higher and spending a week in a canarian pontins doe's not appeal to me.

Entertainment (No Comment) all's I will say is Owl Show
 
  Kaz & Tony, from Basildon travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 07 2008
Kaz & Tony, rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We made the most of relaxing at this hotel as it can be a bit boring-it was an excellent place for very young children. The entertainment in the evening was dire, but the little kids enjoyed the mini disco in the evening (we did not venture into the kids club so can't comment there). Went swimming once as the water was too cold for me and him, dreaded getting the sun beds in the morning, you had to be quick as you wouldn't get a bed (I'm sure we was being framed as it was really stupid) Why don't the hotels supply enough beds especially as there was enough and big enough grounds? It is very windy here and it was a pain to make sure nothing gets blown away. What the heck, you are on holiday you make the most of things.

The food was ok, I have had better and I have had worse. The drinks around the pool were awful and warm, the spirits in the evening did'nt seem watered down but I struggled to find something that was not harsh tasting, ending up at the end of the holiday drinking something I don't usually at home or abroad.

Used the El Boulevard twice, it has better food and a better atmosphere but became difficult to book up and towards the end of our holiday you had to pay per person to reserve your table, which I thought was a bit cheeky as we already paid for our meals.

The entertainment team did work hard though and were good - especially Adrian. The outside acts (not many)
were diabolical and more better quality acts were needed, after 11,00 pm it was finished apart from the nightly karoke - no real atmosphere here.

We stayed in block one overlooking the main pool, a nice room, nicely situated although when we checked in at one o'clock in the afternoon we had to wait a hour and half for the room to be cleaned. Big balconies but small bathrooms and all in desperate need of air-conditioning (and that goes for the bar/entertainment ares). Maid does a fab job and overall the complex is kept clean its only the holiday-makers that cause the mess because they cant be bothered to use the bins.

Would we go back - no, and we do like to try somewhere different
 
  hook from Hull travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 06 2008
hook rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

myself, husband and 2 children aged 6+4 have just returned from a weeks holiday at Los Zocos.
The hotel was absolutley spotless the maid cleaned our room 5 days out of the seven which included mopping the floors cleaning all windows and even sweeping up any leaves etc on balcony, then she topped it off be folding our nightwear on our pillows after she had remaid our beds!Through the whole stay we only found one cockroach which was outside we never found anything in the apartment! Yes there are a few cats but they keep themselves to themselves and wernt a problem!
The teams that work with the kids clubs work very hard to make sure each and every child has a fantastic holiday. My children personally didnt use them as they are water babies and spent the whole week in the pool, but you could see the kids club from where we were and every child was having such fun!
I cant really coment on the evening entertainment as we were that shattered from the day we didnt really venture out on the night!
The food was very nice with a good variety so that there was something for everyone. I do feel it got a bit repetative but for 56 euros a day including drinks and icecreams i cant complain!!
Overall we had an excellent holiday and would reccomend this resort to anyone. we liked it that much we will be looking to return again next year!
 
  the marlor clan from oldham travelled to Los Zocos Club Resort with first choice on a singles holiday.
There were 3 adults and 4 child(ren) in the party. The travel date was 06 2008
the marlor clan rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After reading some reports about this hotel we nearly didnt come but i am so glad my husband talked me in to it. This complex is fab we have stayed in alot of large complexes like this with having 4 kids 15,12,7,3 its the kind of holiday we look for to keep the kids happy and they were the apts in block 1 were fantastic very clean maid excellent she tided all our bits and bobs up every day she went in even tided the bathroom bottles of shampoo and my sons toys in the shower. Food we thought was great help yourself to beer,wine and soft drinks which was a god send the kids could get their own when they wanted snak bar great pool great they lock the loungers up at night and when we were there they didnt open them till 10am which was good we got up had breakfast and then got loungers no rush no early get up some people were not happy about this but it fitted in well with us. They were'nt alot of umberellas by the pool when we were there and with temps at 105 we found it a bit poor but on our last day umpteen umberellas and bases were put around all the pools. I have to say we did see 1 cockroach but is was outside the bar and if my son had'nt of seen it and point it out then nither would I. We did see cats but if you ignored them they did'nt bother you the kids loved to watch the kittens but they also kept away. All in all it was a great place and a big thanks to Clare (scotland) from first choice she was a star she was so helpfull and fun we had a fab day with her on the Kattermaran (spelling ?) trip which I would recommend the kids and us really enjoyed it swimming in the see was cold but great it was so clear and the jet ski was fab would definatley go back.
 
  williams from gwynedd n wales travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 5 adults and 6 child(ren) in the party. The travel date was 06 2008
williams rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We booked all inclusive because we spent so much on food and drink on other holidays plus I thought I needed a total break from cooking.

The food was lovely something for everyone the kids loved that they could choose anything they wanted, go to get a drink and ice cream whenever they wanted it was great.

We stayed at block 3 I don't think it had been renovated but it was absolutely fine anyway clean and everything you needed.

The pool was absolutely freezing in fact I could easily say that it spoilt the kids holiday they usualy stay in the pool all day when on hols but this time they were hardly in it at all.

The pool side bar was ok for drinks but the snacks and ice cream was horrible.

The entertainment was OK the kids enjoied the mini disco and some nights like the bird show.

The all inclusive closes dead on 11pm so get your drinks in early it dosent matter even if your standing there before 11 if its past 11 by the time they get to you you will be told no.
 
  Nicola from Manchester travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 06 2008
Nicola rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the hotel in June and we did enjoy it fortunately we were in block 2 right near all the ameneties which was great. I agree with other reports the rooms were cleaned regulary and of a good standard, the food was fine breakfast was the best meal of the day but the Boulevard was wonderful less hetic less like a canteen! We ate there most nights. The Aquamarine bar is very hot and stuffy would benefit from air conditioning and I should imagine if you have little ones then its great but my children wer a bit old for the 8.30pm mini disco but she loved the "Go West" dance at the end of the night and thought Adrian was the best at it. The entertainment team did work very hard and were very friendly making the effort to get to know you, especially Steve and Thierry! To sumarise we did enjoy our stay here and would go back but did find the nightime a bit hetic and and cramped and the staff were a bit unfriendly, I would also budget for a few meals out as the All inclusive does get a boring.
 
  tracey from skelmersdale travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2008
tracey rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The room was a newly refurbished modern and clutter free was lovely was like a luxury holiday at a bargin price and was the best one ive stayed in for a long time with clean towels every day.

Location was good 5 mins form the beach shops near by. Staff were very helpfull. We flew with First Choice on a late deal we had the best holiday ever......the only thing that let the hotel down was the the bar it was like a Butlins camp bar but im sure it will be next on the list for a refurb.

Hopefully when we go again it will be differnt but dont be put off as there are lots of bars outside of the hotel which are good (The Cuttysark).
 
  vix and family from stoke on trent travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2008
vix and family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

arrived at this hotel first impressions not bad.hotel staff not to bad some nice ones some ignorant ones.food in hotel ok same things almost every night.location of hotel not to bad ,but very quiet resort well to be honest deathly quiet.the entertainment in one word rubbish.one club for hundreds of people.the pool area was filthy litter everywhere cats giving birth around the pool.hotel rooms dirty my husband was on his hands and knees cleaning we waited until 7.30pm for clean bedding and towels twice rep was told but nothing got done.would not reccomend this hotel at all and would not use first choice again.
 
  Helen from Lancashire travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 3 child(ren) in the party. The travel date was 05 2008
Helen rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have just returned from Los Zocos and totally disagree with the previous review. On the whole we all had a brilliant time. My kids are aged between 7 and 18 and the entertainment was fine for them all, the animation team work really hard to make sure everybody has a great holiday. All day long they come round getting people to join in volleyball, football and suprise games!!! At night the younger ones love the mini disco and then later on there was karaoke which was a good laugh. Our apartments were cleaned 5 days out of 7 and the cleaners left clean towels on each visit. The staff were very helpful. There were some cats around the complex and 2 of them already had kittens but not giving birth around the pool!! In fact they were hiding their kittens out of the way under trees and bushes, and we were not bothered by them at all. The food was great, we had never been all inclusive before and we were a bit apprehensive about it. We need not have worried though as everybody enjoyed the food. I would definately go back to Los Zocos in the future and would recommend it to friends and I am not easily pleased!!
 
  Wendy from Bristol travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 05 2008
Wendy rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Excellent holiday! We were in block 2 so were lucky, apparently block 3 has not been refurbished yet. Hotel quite clean. About 5 mins walk to the beach. Lovely. Staff were friendly all the time. They had Animation team around most of the day encouraging people (and kids) to get involved with activities. They were excellent. Always very friendly. Food was a bit repetetive, but always something for the children to eat. Overall excellent holiday. Great value for money.
 
  J Warren from Cornwall travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 04 2008
J Warren rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Food rather repetitive after a couple of days.boulevard restaurant good especially the Chinese.had a lot of trouble with cockroaches n room.Hotel nice staff fine.Entertainment not to bad but geared for the younger set.
 
  Sandra from Rotherham travelled to Los Zocos Club Resort with Uk Travel Shop on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2008
Sandra rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just arrived back from the los zocos club resort. Me and the family went all inclusive and there was nothing to complain about the food. There was always lots of varietys of food to choose from. The enterainment was ok however this started after the kids mini disco which was around 10 o clock. The hotel staff were very friendly especcialy in reception if you needed any help no need to hessitate.
The pools were very cold this time of the year (March/AprilO8) therefore was not alot of people in them. The accomidation has lots for the kids for example football courts,tennis courts,mini golf,5pools,Volleyball Court Etc. Overall The Holiday was very good and i would reccomend it to families.
 
  Helen from Middlesex travelled to Los Zocos Club Resort with XL on a couples holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 03 2008
Helen rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Me, My partner, our 2 friends and thier baby daughter (17 months) travelled to Lanzarote in March 2008 and did not expect any great weather. Luckily every day was hot apart from one which was abit over cast.
Upon arival at Los Zocos we were greeted with friendly staff who quickly got us booked in.
We went straight to our rooms which were in the 2nd block and were lovely. It was abit of a pain though as we were on the 3rd floor and had to carry the buggy up and down the stairs. The receptionists did offer to move us but we new that block 2 had recently been renovated so didnt want to take the chance. Also our rooms were right near reception and the restaurant and the club.
Pools were lovely although absolutely freezing.....there was no getting used to that coldness! So unfortunatley only went in the pool once. Pool for infants was really nice.
Food was lovely, especially El Boulevard which had a choice of chinese, carvery etc.
Children's entertainment was excellent. Adults entertainment was ok although it didnt start untill 10pm.
Lots to do durning the day, pool, bowls, rifel shooting and diplomas were given out the the winners in the evening.
Beach was a 5 minute walk along with the parade of shops. Pharmacy also close by which always helps!
Overall it was a wonderful holiday and would definatley go back.
 
  Paula Geary from Peterhead travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2008
Paula Geary rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I stayed in the Los Zocos for 7 nights with husband and two kids (9&5) during March 2008. Booked flights with First Choice- would not recommend them unless a bargain as seat spaces very tight!

Took Airport taxi, cost 20 euro and only took 15minutes. Check-in at Los Zocos quick and our Apartment was lovely Block 1 and 2 are the nicest.

You can upgrade to All inclusive for 23€ an Adult and 11€ a child 6 and over per day.

You must take a min of 3 days so we took 5 as we do like to go out a couple of nights. Your photo is taken and put onto a plastic ID Card. No wristbands!

Breakfast was always lovely (fresh bread and normal English bacon etc), Lunch usual soups, salads and selection of main meals.

All day 10.30-5pm snack bar which has all-inclusive section with help yourself local wine, lager, soft drinks and tea coffee machine. You had to order any snacks (hot dogs toasties, burgers and chips) from staff and show your card. Dinner was nice most nights but can get a little repetitive.

Fortunately they also have El Boulevard Restaurant which you need to book well in advance. This was slightly different as it had carvery section with Gammon, Beef, Chicken and Pork. They also had Chinese section where Chef’s cooked in front of you. There was no charge for us to use this restaurant on All-inclusive but I heard there can be at peak times so I would say there is not that much a difference to main restaurant to warrant extra charge.

Kids Club was 2 hours am and pm which was brilliant. In 3 Large rooms one with climbing area and ball pit. Although I didn’t use them Mini golf, tennis and football pitch looked fine.

Teen Club from 10 years up was often busy which is always a good sign. Unfortunately we had 5 days of very windy weather which although still warm during the day, it was very cold at night.

We were told it was a windy place but didn’t expect gales like we got.

Overall I would recommend this apartments for a good family holiday but be prepared for the wind.
 
  louise chapman from southport travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 4 child(ren) in the party. The travel date was 10 2007
louise chapman rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On arrival at los zocos with 4 children age 11 10 6 and 15 months and of course my husband.

I was very pleased with the complex the work has now been finished and all rooms so i was informed were refurbished. So no need to email ahead now.
The apartments were brand new lovely and clean maid service 5 times a week just wish they had aircon but hey i wasnt complaining. Everything you need microwave ect.

The complex itself is very safe you dont need to be worrying some one may rob your bag or anything very relaxed which was good and i felt safe with the children.

The pools were lovely we stayed around the main pool were the snack bar was just because the kids club was always doing the games ect around there.
There is something for everyone its depends what you go on holiday for i guess.

The all inclusive thing works like this i booked self catering and upgraded when we got there 25 euros per adult and 14 euros per child under 6 free.
You have to do a minimum of 4 days we did 12 out of the 14 and have to say no one can eat and drink all day for that price so fantastic value.

The food like i suppose anywhere does get abit repetative after 2 weeks but it was ok.

The el boulavard restaurant is the posh one which you must book the day before each night other wise you wont get in.
Its abit of a con really as they open it to the public and only let so many guests in from los zocos but if you book you will be fine.
The chinese is to die for and they do a nice carvery all meats and then more english choice in the there for the kids too.


Pools were good little pool for the toddlers and then a standing height pool for kids to swim and then a seperate adults very deep pool. Which is close by to the kiddies so you will have to watch your kids.


Staff in the pool bar got on my nerves abit always getting at the kids to check there cards when they knew full well they were all inclusive just awkward really. Yet never asked for adults cards they were just awkward really i guess but thats was nothing.

Hotel location was spot on in the centre across the road through a shopping centre to the beach its lovely with bars the whole stretch and glorious sunshine. A few lucky men but there no bother not like teneriffe.

Lots of restaurants if you fancy something different to eat and bars we went to cactus jacks for a late night watched star ladies drag act you must see it.

Hotel entertainment do a kids disco but i have seen better however first choice kids club is coming back from april so the hotel animation team will just do night time i think.
Thats one thing there lacking getting good entertainment on at night.

We did see a few cockroaches not many but there are a few weather was fantastic got great tans overall we had a cracking holiday.


Supermarket next door you can get everything you need for babies at the chemist 2 minute walk away asis the doctors.


One thing i will say we needed the doctors for our little boy and we had to pay £75.00 as we didnt have out e11 cards as weve never heard of them your insurance wont pay the doctors you have to claimit back.
Bit of a pain really especially if it was costly for the sake of a form at the post office it will save you time and hassle.
We met some great people here and definetly would go back.

Overall the hotel is in a good spot you have glorious sunshine swimming pools and on ahot day your glad of the breeze the pools are fine once your in what more could you ask for in a holiday its what you make of it.

We would definetly go back back again.


 
  natalie, phil and llewis from hyde travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2007
natalie, phil and llewis rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just arrived back from the los zocos and it was amasing. We had booked on a self catering basis but after reading the reports on this website we had already decided to upgrade to all inclusive, and boy was it worth it. It was 25 euros per adult and under 6's were free. It was def worth it.....especially when malibus were 4.5 euros a time. The food was fine, the boulevard was lovely....although closed on a thursday....turkey carvery was to die for.

We was pleased with how tidy the hotel was, there was staff cleaning around the pools etc at night time and it was immaculate.

The bar staff could be abit of a pain....always asking for your cards, but once they got to know you they were fine. The all inclusive finished at 11.00. There was a few times when we had been up dancing with the children and missed getting to the bar for 11.00 by minutes but they wouldnt let you have a drink. But over all it was fine.

The entertainment staff were fantastic, lots of things for the kids to do....I played archery and killer pool a couple of times and won a diploma, recieving it at night time, which was always fun. The shows at night were sometimes very amatureish but they were ok.....very good really to say they didnt have many resourses.

Excellent hotel, definitely value for money and I am already looking at prices so that we can go again next year!!!!!

 
  Tina Smith from ESSEX travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 10 2007
Tina Smith rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Our family group consisting of myself, Husband & 3 boys aged 6,5 and 3 arrived at Los Zocos via resort coach transfer, along with about 10 other families.

The reception foyer area was clean, bright and airy with plenty of seating. We were greeted by very helpful reception staff who efficiently and speedily processed everyone so we could get to our rooms.

We had a 2 bedroomed groundfloor apartment in block 4 which was clean, tidy and quite spacious, although a little dated (It had been refurbished but was not as modern as the rooms in the other blocks and had a very small terrace/balcony in comparison)
The maids cleaned 5 days a week - towels changed on each of these days and bedding twice a week.
The apartment could have done with Air-Conditioning, but all in all the room had everything we needed for a comfortable stay.

The complex itself had a very relaxed atmosphere and felt very safe, which is always a worry if you have children.
There were 2 pool areas within the complex, both were cleaned early every morning whilst we were there.
We tended to use the main pool area purely because thats where La Jaima pool bar was so the children could have a snack, ice-cream or drink whenever they wanted. Also thats where the poolside entertainment was (Kids/Adults activities, Mini-Golf, football court etc)
The pools were lovely (a little cool when you first got in but fine when you'd been in a few minutes) but there was a pool to suit all of us.
A toddler pool 50cm deep, One ideal for my children which was 90cm deep and a very deep pool more for the adults. We just had to be a little vigilant with the children as one end of the very deep pool was situated between the toddler pool and the one my children used.
We had no problems getting a Sunbed everyday and didn't see anyone getting up at silly o'clock to reserve one either, which makes a refreshing change from some other resorts we have been to.

We booked All-Inclusive but have to say next time will definitely book Self Catering and upgrade when we get there. Saving ££££££s.

The food was of a fairly good standard for a 3* complex,although like anywhere could get repetative, we only stayed a week so didn't find it so.

El Mirador Buffet restaurant - Full English breakfast, Continental Breakfast,also cereal and fruit. Lunch and Dinner,all were Buffet style.
We enjoyed the breakfasts each day, prefering to have a snack at the pool bar instead of Lunch here and only had dinner here on the 1st night of our holiday.(Thursday)

El Boulevard - You have to make a reservation at reception the day before to eat Dinner here, as this restaurant is also open to the general public.
(Closed on Thursdays)
This restaurant has a completely different atmosphere and a bar shaped like a Galeon Ship complete with sails.(I lost count how many times my children asked me to take a photo of them standing next to it)
The Chinese was fantastic and they had a great Carvery, lots more stuff for the children to eat other than the usual chips. Much of the other food was pretty much what was on offer in El Mirador. After eating here on the 2nd night we were lucky enough that the guy at reception booked us in for the rest of our stay.
Needless to say I have come home quite a few pounds heavier.

Evening Entertainment was held by the Animation Team in Club Aguamarina. The evening usually started with a Mini Disco then Bingo or Quiz or such like, Most nights the ENTERTAINMENT was Lacking. Sometimes there would be an outside proffesional Act......the Hypnotist and Drag act were Good.

There were plenty of other Bars and Restaurants close to the complex if you fancy a change. We found a Bar Cactus Jacks, we had a great late night out with a few other families that we met, and watched a drag act called Star Ladies- absolutely Fab- see it if you get chance.

The location of Los Zocos was Excellent, it was only 100m fron Las Cucharas Beach (not great if you are expecting sweeping golden sandy beaches, but then Lanzarote is a volcanic Island) which was just across the road through a small shopping centre, lots of bars and restaurants etc and a lovely stroll beside the sea to yet more bars and restaurants etc.
Supermarkets located next to complex and just across the road for anything that you might need.

We met some lovely families at Los Zocos........but one thing I will say,don't forget to take your E111 cards with you. A couple of the families needed medical treatment/Doctors and had to pay. Just pop into the Post Office before you leave the UK and fill out a simple form if you don't already have your E111.

We had an absolutely Fantastic holiday at Los Zocos and my Children didn't want to come home (we made some lovely friends)..........We really wished we had booked a fortnight instead of the one week, especially as they were all staying another week to soak up the sun.

We would definitely go back to Los Zocos!!!!!!
 
  Mrs S Atkinson from west sussex travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 4 child(ren) in the party. The travel date was 09 2007
Mrs S Atkinson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This was our first foreign family holiday, and yes we read the reviews on here before we went so we were expecting a few hiccups.
I e-mailed ahead requesting one of the refurbished rooms,which we got, but from what we could tell there were no other works left to do.
We had a 2 bedroomed apartment which was very clean, tidy and quite spacious,maid service is 5 times per week and the towels were changed on each of these days and bedding twice a week.
The pool area was cleaned every morning whilst we were there, yes the water was cold but was ok once you got used to it and we managed to get a sunbed whenever we got to the pool.
The entertainment team were great especially for the kids, activities were run twice a day 10.30am and 2.30pm and included amongst other things, archery, rifle shooting, water polo, mini golf, french boules.
All us joined in the activities at various times and all managed to win certificates hey-hey.
The evening entertainment was usually quite corny, kids enjoyed but could get quite repetative.
The weather was glorious everyday quite humid on a night and the only downside to the rooms was the lack of air-conditioning, although you could hire a fan at the reception.
Although we booked self catering we decided to upgrade to all inclusive when we arrived, the food quality in general is quite good but the variety is extremely same old same old, and we thought that more effort could have been made in varying what was available,the kids enjoyed the all inclusive aspect.
We would definately go back to los zocos.
 
  miss s a atkinson from long eaton notts travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2007
miss s a atkinson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have been to a number of hotels on the island and for us as a family we enjoyed staying there.

The staff were lovely, food ok but did get alittle fed up with lack of choice by the second week.

Distance to the beach is only a few minutes away, there are shops just across the road and right next to the hotel. At night there is so called entertainment which was awful. Even my kids thought so. It would have been better to have a disco for the kids, then to watch there so called shows.

The boulevard was nice but again same old food not alot of choice. And you have to book a day inadvance if you want to eat there.

Pools very clean and the pool bar was good as the kids could have a snack and get there own drinks.

My son enjoyed the mini golf and water polo. The only thing was we felt they could have changed the games every few days,to keep the kids more entertained.

Overall a lovely holiday.

Maid service was good and very friendly, we had a good supply of clean towels.

 
  S.Norton from Burgess Hill,W.Sussex travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 1 adults and 2 child(ren) in the party. The travel date was 08 2007
S.Norton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

My children and I have stayed at the Los Zocos Club Resort for 6 years in a row and have never had a problem with it at all.

The staff are excellant and bend over backwards to be polite and helpful. They recognise my family as soon as we check in.

The entertainment is excellant and the accomodation is first class.

I would whole heartedly recommend the Los Zocos Club resort to anyone that wants a fun packed holiday.
 
  MULLINS from LIMERICK travelled to Los Zocos Club Resort with FALCON on a friends holiday.
There were more than 6 adults and 3 child(ren) in the party. The travel date was 07 2007
MULLINS rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Holiday was brilliant the staff were very nice. Apartments are lovely I thought the food was nice.
Seven of us went were all friends there are lots of cats there didn’t see to much cockroaches pool was lovely I recommend the quiet pool not the one next to the pool bar the other one but the one next to the pool bar is nice that’s were the activities are. All inclusive doesn’t close in the bar until 11.but the place stays open until 1. Love to go back there I loved the beach there is a nice takeaway call snack bar. Next to cactus jacks. That’s a lovely pub.
 
  Mrs M from Ipswich travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2007
Mrs M rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I thought the hotel was grubby, we were sitting on our balcony one day , when all of a sudden we started to be splashed by paint when they were in the hotel room beside us!!!!

Not much in the way of utensils (supposed to be self-catering!) all crockery and cutlery could do with replacing.

Not great, would never go there again.
 
  Natalie Russell from Nottingham travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2007
Natalie Russell rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We visited this hotel with some friends and family and found it to be fantastic!
It was clean and most of the staff were pleasant and friendly.
We decided to opt in to the all inclusive menu and must admit we were a little disappointed with some of the food; however, that's not to say it wasn't nice.
All in all the facilities were really good and the shows that the staff put on were fantastic. So much so that we're visiting again this year (2008) and can't wait!
 
  Neal from Tamworth travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 04 2007
Neal rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This is only the second time I've tried all inclusive, after a bad experience the first time.

I woke the first morning and decided to try the breakfast expecting continetal cuisine....and poor at that. What I found was a fully cooked English breakfast at a really high standard. Of course continental was also available, as was a range of cereals. Needless to say I made sure that I made breakfast everyday and I wasn't disapointed in the week I was there. I was always too full to try lunch but found dinner to be of a very high standard, sunday roasts every day, Chinese, Mexican etc,and a choice of pizza and burger for the kids, all good.

The hotel was in a quiet location but there was a shopping centre and bars not far from more excitement if wanted.

The hotel staff were friendly and the drinks good.

I have visited this hotel previously on a self catering basis and will definitley go back all inc.
 
  Jason & Christine from Hertfordshire travelled to Los Zocos Club Resort with First Choice on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2007
Jason & Christine rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived at the hotel at 10:30am and met by the reception staff who were very helpful.

The food was brilliant the best I've ever had considering the hotel is a 3 star, I've stayed in 4 and 5 star hotels and the food was better at Los Zocos.

The entertainment staff worked very hard and made a really good night for everyone.

The hotel was only a 10 minute walk from the beach, there are 2main pools either side of the hotel one is lively and the other is quite which is good if you want to chill.

Very happy would definitely go back again!
 
  colin, pat, bob and jean from bridlington travelled to Los Zocos Club Resort with first choice on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 04 2007
colin, pat, bob and jean rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After reading previous reviews when we booked the holiday we requested adjacent rooms in block 1 (for 2 couples). We were pleasantly surprised to find that we indeed got what we asked for.

The apartments were spotlessly clean with no foul odours as most people are all inclusive with no need to use the cooking facilities.

The main pool area does have music from 10.30 till 20.00 therefore anyone not happy with this can use the second pool area which does not have music.

There was a choice of evening entertainment venues, one where the entertainment was provided every day by the animation team (mainly for families) and the other in the boulevard live independent turns 4 times per week (mainly for adults).

Both these venues are non smoking but there is a separate bar which allows smoking between these venues.
 
  Lynne from York travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2007
Lynne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in Block One which has been re-furbished. It was immaculately clean and we saw no insects inside the apartment. It was cleaned thoroughly almost everyday and we were given fresh towels every time and bed linen frequently. Only 3 days were missed out of 14.

Self catered so cannot comment on food, entertainment and didn't have much contact with staff.

On arrival staff could be more helpful in showing you on the map which direction to head in because the complex is large and you tend to be a bit disorientated at first.

You have to pay for the TV.

Very near to the sea-front.

Good large balcony but no lift so hard-going on arrival with cases if you are up the two flights of steps. 3 floors in all.
 
  ShelleyJane from Nottingham travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2007
ShelleyJane rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We visited the los Zocos for the first week in February and to be honest were a bit apprehensive after reading some of the reviews on here.

On arrival we were checked in quickly had photographs taken for our all inclusive cards and were guided via a map to our room in block 3.

the room was set up for self catering and had all the facilities you could expect.

The bedroom could sleep 3 with a further in the lounge area.

The food in the El Mirador Restaurant was buffet style and was the best we had had in any hotel we had stayed in, however the Boulevard topped this with its carvery and chinese/pizaria. A great night out.

Dont be put off, go with an open mind and make you own mind up.

No creepy crawlies just a few stray cats around.

The building works are ongoing, but we didnt let this spoil our holiday, they shouldnt be too long before finishing.
 
  Traveller from Salisbury travelled to Los Zocos Club Resort with First Choice on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2007
Traveller rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Los Zocos is a Butlins in Lanzarote.

The rooms were very basic and of very standard quality we were on a bottom floor and the room was very damp and the curtains very moldy. The walls of the rooms are very thin and you can hear every thing going on around you. Not ideal if you like an early night.

The buidling works are in a limited area and did not effect the holiday except for the fact that from one of the swimming pools you can not get to the Pool Bar without walking quite a distance.

The food unless you ordered from the snack bar was always cold. Choice of food was very limited and other than the Chinese night I think you might like to eat out more than once. We did not eat out however you found bread and butter very boring. Even the Desserts were very limited in choice.

Evening entertainment got very boring if you didnt have kids the kids disco could get on your nerves.

Excursions were very good would recommend the Jeep Safari to anybody who really wants to see the island in a day and having a bit of fun. The Grand Tour was good however the rep on the coach did go on a bit.

Overall I was impressed that we did not see to many cockroachs. However when we ate in the Boulvard there was a cat wandering around inside when we were trying to eat. The areas could of been more cleaner not to bad if you like to feel the floor squelch underneath you.

 
  A Compton from Salisbury travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 02 2007
A Compton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On arrival our room smelt of cigarette smoke. We were surprised that the 3rd bed was in our room and not the lounge.

The kids loved the pool bar and getting drinks when they wanted was good. It was nice to come out of a bar not smelling of smoke like you do at home.

Food very monotonous, the boulevard restaurant was good.

The pool was colder than the sea but bearable.

We were lucky enough to be there when the carnival was on in Puerto del Carmen that was great.

The submarine trip is worth a visit. We did jeep safari good day out not for small kids though.

Weather was great after a week was not ready to come home.

Ask for refurbished room we did not get one.
 
  ford from bristol travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 01 2007
ford rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the Los Zocos,and were very impressed.

Every member of staff was excellant,reps very friendly and spoke all national languages.

The hotel was under renovation,but nearly finished when we left. We were in a new part and was very well equipped. Beds were very comfortable.

Food is out of this world Tuesdays in main restaurant is Chinese got to try it. The Boulavand is great too try the carvery .

My 20 mth son loved the mini disco,but I got a little bored same thing every night. Alcohol was quite a good quality especially the red wine(normally like vinegar)and they do a selection of cocktails.

The beach is just across the road(which was resurfaced while we were there.

Hope you enjoy it as much as we did!
 
  denise from newcastle upon tyne travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 12 2006
denise rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Los Zocos hotel was fabulous the food was great my family totally enjoyed it.

The entertainers were excellent fun. The reps were so friendly, the reception staff, restaurant and bar staff were all so pleasant.

There was entertainment every night it was fabulous and were going back next year.

I woud reccomend this to families who like a lively atmosphere.
 
  A Graham from Glasgow travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2006
A Graham rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

If you want a Butlins type of holiday this is for you.
Plenty to do for children and those who need something to do during the day. One pool very noisy with piped music all day the other pool very quiet. The staff were very good as were the Animation Team - but do you really want this on holiday?
 
  trudy from kent travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 1 adults and 3 child(ren) in the party. The travel date was 12 2006
trudy rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

this is are first visit to lanzarote so a bit worried what to expect.
but it was fantastic we had a brand new room two bed rooms louge/kitchen dining area and patio and we were all inclusive.
beding/towels changed every other day very pleaded
 
  Rob, Andrea, Adele and Keira from Dudley, West Midlands travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 11 2006
Rob, Andrea, Adele and Keira rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

When we booked this I visited this site after and I must admit I was a bit worried about the apartments we got there quite late and we were shown to our room in block 1, I was worried about the state of the room but when we got to it, it was really nice it had just been refurbished and brand new, we had two rooms with a connecting room for the children so we could still keep an eye on them.

The bathroom only had a shower which made more room for getting changed, the balcony had a washing line attached to the wall a table with four chairs.

The food was first class with different main meals to choose from the kids loved it because they could have chips everynight if they wanted.

The Hotel is in the middle of all the shops which was wonderful just dont buy electrical items from opposite the hotel we got stitched up with an mp3 player which did work when we were there but not when we got back home but we will go back November and play up.

The staff were really friendly alot are English the entertainment team were fantastic really worked with the activity programme my two girls had a fantastic time and overall we had a fantastic holiday and will definitely be going back this year.
 
  claire ward from Loftus travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 5 adults and 3 child(ren) in the party. The travel date was 09 2006
claire ward rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I would recommend Los Zocos to everyone, I did actually and my parents booked up and went 2 months after I came back! They were really impressed too!

There was myself and my 2 year old son a few single friends and another friend with a 5 year old son.

The accommodation was great, spacious and recently refurbished with modern decor and fittings.

We had a pool view which was great. The food was lovely, but got a bit boaring as the same food was served every night almoast but saying that there was a variety to choose from.

The staff were friendly and the childrens entertainment was great my little boy absolutely loved it!

I would recommend all inclusive, we actually booked self catering but realised when we got there that children under 5 were free to go all inclusive and it was only £80 euros for adults per week.

Ice creams are available throughout the day and pop, juice, beer and wine are on tap. Tea, coffee, milk and hot chocolate are readily available too - I would recommend that if you've booked self catering definitely upgrade to all inclusive when you get there - you'l save a fourtune.

Definitely a place I will be returning to.
 
  L Pierpoint from Rotherham travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2006
L Pierpoint rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were allocated a room in block 3, as after reading numerous reviews I decided to email the hotel asking for a block 3 room, I think this was a good idea as I did here some people complaining about their block 1 and 2 rooms.

Don’t be put off by any bad reviews, you get what you pay for and I definitely enjoyed my stay.

Our room had everything we needed for a self catering holiday. It isn’t a problem unless you wish to spend 24/7 in there. I do have some minor complaints which I think would make the room better if improved, but nothing that will really have a major effect... no wardrobe doors, mirror in bedroom not in front of dressing table so quite daft really when wanting do your makeup or hair. Our bedroom window was facing the hall way which was a problem as we couldn’t open the window or open the curtains and as there was no air con the room sometimes got a bit stuffy. Also I think the room needs a new sofa, it was a bit out dated.

The pool area and actually hotel site was fine, no problems there, a few ant armies on the floor but what can you expect from a foreign country. The pools were lovely, not as cold as some people make out, but most pools in Spain I find cold anyway. Not necessary to get up really early to put towels on bed as we sometimes didn’t go round pool till 11 and still some beds available.

The resort itself I thought was marvellous. Everything you need. We found all the restaurants lovely and the food tasted gorgeous. Our favourite bar was also the Hook bar, try that, very cheap drinks, and could get a glass of wine for 1.80 euros! I was shocked at the cheap prices in the resort to be honest and it was very good I found. The Splash bar was a good English and friendly place to go have an English breakfast or watch the footy. The beach was also lovely.

Cant comment on hotel food and entertainment as didn’t use it.

I would recommend this hotel and would go back, just to make sure though I would email for a block 3 room!
 
  Soanes family from Colchester travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006
Soanes family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Having read previous reports I can honestly say I was worried about this hotel. I did email ahead to ask for a room in block 3 and fortunately we were granted a room in this block.

Yes, the rooms are old and a bit shabby, but they were functional and we were only there to shower and sleep. We did not see any cockroaches but did have ants which were dealt with by the hotel staff immediately.

The hotel facilities were excellent. There are two pool complexes. One that is quiet and suitable for families who don't want lots of entertainment and noise. The other is near the all inclusive bar/snack bar and has day time entertainment from the animation team for two hours in the morning and the afternoon. My husband and two children were busy all day everyday with different activities, but weren't pressurised into joining in. The animation team were excellent and worked very hard. As many of our friends (that we made on the holiday)were all inclusive, we decided to upgrade for the last four days. (We were there for 11 altogether).

The food was very good, always hot and we had the choice of the main restaurant or "the boulevard" which was really nice. It was reasonably priced at 22 euros per adult per day and 12 euros child per day age 6 and over. You do have to sign up for a minimum of 4 days though.

The evening entertainment was good with different things going on every night. It kept us entertained anyway. The First Choice reps were also great, always there to help and they had a kids club in the complex too, so no excuse for some peace and quiet from the kids. My son loved going to see Suzy in the kids club.

If you want to do serious shopping you need to go to the market in Teguise. Get the local bus,(not organised tour)from outside the hotel costs 2 euros and goes straight there, every Sunday morning.

The weather was superb and all in all we had a really great time.

We did speak to other people who had rooms in blocks 1 and 2, who weren't very happy as they said the rooms were awful. If the hotel rooms had a bit of TLC, the whole complex would be excellent. It was the only thing that let it down. Would recommend this complex but do ask for a room in block 3.
 
  lisa from chester travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 08 2006
lisa rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I was worried about this hotel but there was no need!!!

The hotel was absolutely beautiful. Everything was on the complex that you needed the kids were having a great time, endless entertainment for kids and adults.

I was self catering so I dont know what food tasted like but everyone we spoke to said they loved it. Drink prices were cheap also.

The staff were very friendly. As for building work going on I never saw one workman or work going on!! I stayed in block 2 which had lovely views over both pools.

The rooms were standard and basic but who goes on holiday to sit in there room!!!! The complex was very clean and we all enjoyed the holiday. what more do you need would definitely go back to this hotel again, although I thought Costa Teguise was too quiet for my liking and the kids liking.
 
  Lefley family from Goole travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 07 2006
Lefley family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Los Zocos, the lobby & pool are quite nice but the place is let down by both a problem with hygiene & cockroaches.

The rooms are shabby, the bathroom windows are rotten, the cleaners can't clean into corners & leave grot piles to fester. The carpets are stained,dirty & pulled. The sofa was all ripped, the sink was cracked as was the bath. The grime around the refrigerator was all too in keeping with the strips of paint hanging off the walls. The first thing we did was to go to Netto next door & buy bleach & toilet cleaner cos the pug holes smell & to try to clean the room up a bit.

We can only speak for block 2, the cockroach problem is severe & eventually when the fumigator man comes, the following "come out to die" party leaves them to run amok across the rooms.

We feel sorry for the reps as the complaint queue was never ending.

The hotels solution is to play "room merry go round" which only frustrates you as it seemed if you went for 2 weeks you didn't get block 2.

Not a nice thing to happen when you've saved up all year to go.
 
  R Westwood from Motherwell travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 07 2006
R Westwood rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This place is disgusting. Dead cockroaches all over the floor and the room was dirty, musty and smelly. The toilet was old and stained and smelled badly.

Having three children, and having booked a two bedroom apartment, we were shocked to find the sleeping arrangements meant that one of our children was supposed to sleep on the couch in the lounge, which consisted of a concrete block with two very dirty thin cushions. You couldn't sit on it for five minutes, never mind sleep there !

My children (teenage daughter and son and 9 year old son) had to spend a very uncomfortable night sharing two beds.

The bed linen was old, stained and torn and the wonderful glugging noises coming from the plumbing (particularly when some one else in the block flushed the loo) conspired to keep us all awake all night anyway.

It was particularly nice to listen to someone being sick at 3.00 am. The walls are paper thin so you can hear what everyone else is up to.

We asked right away to be moved but were told we had to spend the night in that apartment. From the long line of other people complaining, we did not hold out any hope of getting better so asked First Choice to move us to another hotel which they eventually did but at much cost to me (over 1200 Euros).

Oh, and dont forget the building work which First Choice forgot to mention when we booked. When you are right next door to it as we were, it is noisy and dirty and i suspect one of the reasons for the wildlife/cockroach problem.

One night was more than enough in this dump. I would never go back. I wouldn't send my worst enemy here !

We could only stay there one night.
 
  bird from doncaster travelled to Los Zocos Club Resort with fc on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 07 2006
bird rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:


We were in block one were the building work was going on we never heard much noise at all.

There were some cockroaches. We had 2 in two weeks and we were on the ground floor we had no ants but the a team told me that the cockroaches were bad this year.

The food was good.

Pool cold but once your in its fine. Our maid was great she came in every day the room we had was an old one but it was clean, but the new ones a fab so if you hear block one you might get a new one.

We did have 3 black cats but when they were there no cockroaches but just leave the bathroom light on they don’t come out.

We will go back there kids loved it the a team are great with the kids
 
  Christine from N.Ireland travelled to Los Zocos Club Resort with First Choice/Falcon on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2006
Christine rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I read the reviews and emailed ahead to request a refurbished room in block 3. Though they never received it I refused at reception to take the room in block one that was allocated. I simply told them I had asthma and would wait till they got me a room in block three.

After 15 mins they said ok but it will be 2 hours wait, quite a lot since we had been up all night but considering it was going to be for 2 weeks it was well worth it. We finally got a room in block 3.

The room itself was fine, basic but clean. There were 2 single beds together in the bedroom with an extra single in the corner (I think it was a foldable one but it was good).The other bed was the sofa. No air conditioning so we hired a fan. You couldn't open the bedroom window at night since it opened onto the hallway.Also we were on the third floor and although there was a lift it was permanently locked, a real pain since we had a buggy.
Still, even the best hotels can get cockroaches in the first floor rooms but I wouldn't have minded being on floor 2!

The pools were lovely, pool 1 had the pool bar so it was always busier, especially since so many people were all inclusive.A word of warning though, a few broken tiles and lots of hoses lying around, health and safety here would have a field day!

The restaurant El Mitador was OK. Yes you could get the usual burgers, fries but they also did attempt to provide vegetables, salad and fruit. We went all inclusive for 4 days and frankly that was enough.You had to book a day in advance early morning to get into Los Zocos's public restaurant The Boulevard (you could do this with your all inclusive option) and it was definately worth it.

I have to mention stealing, without a doubt various members of staff were at it and quite brazenly. Please leave nothing of value out in your room or on your sunbed or even on the table in the bar. We met people who saw it happen! Also one day I went to bed after the room was cleaned (husband took kids to pool)and someone came in and exclaimed something in spanish and ran out. Earlier I had a bag from the jewellers next door and I think it was going to be swiped! They ran off but I was too slow to catch them.
Mapys the jewellers next door looks really expensive and doesn't display its prices. Go in and have a look, My husband got a gorgeous watch and I got a ring for 310 euros. Really lovely.

Night life in the Aquamarina (in house bar)depends on who you meet. I would say its mainly British people, many with England shirts, shorts etc. I really didn't realise that so many people had tatoos either! It would have been nicer had there been more of a mix of nationalities.We did meet some great people and yes they were from England, frankly they gave us probably the best nights of our holiday, shame we hadn't met them earlier (L &G if you are reading this we just about made it to the airport the last day - 2 mins before the flight closed).

Costa Teguise itself is a tourist town that is beautiful but definately past its heyday. The problem we were told was that the all inclusive deals at the hotels and apartments were killing the small local bars and restaurants. Therefore although there was plenty on the la curachas - the beach side walk itself, back off the road you could see many things closed down. Also it was quite expensive to eat out when factoring in all the drinks etc. Thats part of the reason we went all inclusive for 4 days, still wouldn't have liked to have done anymore!

The capital of Lanzarote is only 1 euro away by bus and Puerto de Carman (go there for some night life) is just 2.5 euros away If you take a cab to P de C expect to pay 20 euros or 25 after 10pm.

Shopping is really just the usual tourist stuff, many ornaments....argghhh! Barter with everyone, they expect you too! Beware the electrical shops, they would sell you a nintendo ds for examle and take the charger out of its box then charge you again for it.

The kids clubs were popular with the younger children although my children did come out of them saying they had organised burping competitions. They found it hilarious probaly because its my pet hate! The club house was terrific because it got them out of the sun for a few hours. The cookery class and the chocolate brownie class totally delighted my 6 year olf and 3 year old (who were supposed to be in different groups because of their ages but in fact the classes were held together to my delight).

Oh and there is a netto at the otherside of the jewellers which has a free air pump which means you can inflate what you buy really quickly. Also if you buy an inflatable dingy they generally have a patch for repairs in the box which everyone dumps at netto. Our dingly blew away the second day and I was able to go to nettos and rifle through 3 dumped boxes to get patches which worked brilliantly.

I was told that this week some apartments in block one that have just been refurbished and are gorgeous were being released by the builders. (An electrician we met had a look about).

In summary, we had a good holiday but only because we had a refurbished apartment. Make an effort to chat to people and it will be worth it. I saw no incidents of bullying, anomosity between any of the guests adults or children.
I don't think we would go back but glad we went!
 
  Lindsey from Sheffield travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2006
Lindsey rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On arrival at the Los Zocos we were pleased to have been allocated block 3 as I'd emailed ahead.

The room was clean and spacious on the second floor. Throughout the two weeks we never had any cockroaches just a small army of ants in the bathroom. Don't leave anything of value about, get a safe! I had a pair of earrings taken from the room which I'd forgot to put in the safe. We also left my sons gameboy in the disco and returned to fetch it about 60 seconds later to find it had disappeared from the table. I kicked up a bit of fuss at reception and it miraculously reappeared 5 minutes later.

The pools were cold but our kids never noticed.

The food was fine and although the usual burgers & chips were always available these was also salad, fruit and veg and pasta on everyday as well as a variety of dishes. El Boulevard was nice but remember to book early the previous day as it gets full quickly. There is the choice of Chinese, carvery and pasta/salads.

The disco/bar reminded me of Butlins but a few tequilas later and it looked better.

My little girl of 5 loved the kids club which is air conditioned and the staff were great.

The animation team were great with the kids and worked long hours all day and night trying to keep guests and children entertained.

All in all we had a great time and this was especially due to the great people we met from Ireland, Northern Ireland, England and France. The majority are English and Irish but we were pleased to see the twenty or so French who were lovely and made sure they enjoyed their evenings to the max!

Some of the people we met were in unrefurbished rooms in blocks 1 & 2 and said they were pretty dire so don't accept these. The staff will try & fob you off. A couple we met were in the newly refurbished block 1 rooms and these were lovely.

We've staying in better & worse hotels but our kids had the time of their lives. The children ranged from babies to teens and all got on fine. I hardly saw my son who swam, played footy and hung around with the tons of kids he met. Lots of tears as they all left. For me if the kids are happy then so am I and I can't fault the place for that.

We probably won't go back but this is because we like to try different places but if you've kids and have to in peak season and you get a decent room its fine.
 
  Mrs Taylor from Newport, South Wales travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2006
Mrs Taylor rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

A disappointing holiday to say the least. Had e-mailed to book block 3, due to reading reviews. On arrival, had a 2 and a half hour wait to actually get a room in block 3. After travelling, this wasn't a good start. Had to leave luggage in a courtesy room, which was being used by those arriving and leaving and was totally chaotic. Once in room, this was pretty basic, considering it's supposed to be the better block. We had to seek rep assistance due to patio door that didn't lock; the living area upholstery being extremely dirty, no wardrobe doors etc. Reps did attempt to deal with these issues very promptly.

Food in both restaurants very good. A bit repetative, but what can you expect if you're all inclusive for the duration of your stay?!

Location ideal for access to resort and beach.

The entertainment was the main issue for our holiday. We had booked a First Choice holiday again this year, after travelling with them last year and having a wonderful time, due to the kids clubs [namely Wavelength] entertaining my 10 year old son for up to 8 hours a day, with numerous activities, including water sports/competitions etc. We assumed that we would get the same service at this hotel. However this was not to be and there were very limited activites available, the majority of them being payable, not that we minded that, but a few of them were day trips off site, which we didn't think were appropriate. Hence, my son did not attend much and could not make the friends that would have made his holiday so much better. I think the younger children's clubs may have had more on offer.

Also, couldn't get a sun bed for love nor money and therefore spent the majority of our holiday on the beach, which was lovely, but again, my son did not have the opportunity to make the friends during the day time around the pool that he could have played with in the evening. The evenings were painful! The Aquamarina Club is like Butlins, and as I say, there is no entertainment for older children, just the kiddies disco. Most of the pool tables, etc. which might of entertained the older children seemed permenently out of order. The animation team tried their best, but two weeks of watching them mime to show tunes really is too much!

Needless to say, we will not be returning to the Los Zocos.
 
  Whitehead from Margate travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2006
Whitehead rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were AOA/AI, and were pleasantly surprised by Los Zocos. Our room was basic but we only slept and got changed there so it was okay. There was renovation work going on in the block next door to ours but this caused minimum inconvenience, the early start could have been annoying, but Hay! it gave us more time in the sun! the renovation area was screened off and although work continued all day I can't say I noticed it whilst around the pool. There are two pools so you can get away if you need to.

The food was plentiful, best breakfast we have had abroad, there was also plenty of choice. Meals were served in the restaurant at set times and throughout the day snacks of cheese, ham, salads and bread, fruit, ice cream and soft drinks where available, beer and wine were available to help yourself to and stronger drinks from the bar. El Boulevard is next door to the complex and can be used daily by AI provided you book, we went there most evenings as the entertainment was geared more towards adults; and offers Chinese, a carvery and similar menu to the hotel,all you can eat...... and believe me some guests really went for it!!

Entertainment was mainly geared to children, this hotel is very family orientated and would not advise going if you don't like kids cos there were loads of them; having said that, they were all kept busy by the animation team who did a great job. We had no children with us but did not find them a problem, might be a different story in the summer when the complex is full though.

The complex is in a good position 5 minutes from the sea. Shops and supermarkets close by, low key nightlife, but plenty of bars and restaurants within easy walking distance, area is fairly flat too. The bus stop outside takes you to Porto de Carmen for 2.40eu, don't worry about where to get off, the bus stops in the old quarter and every one has to get off! Walk down the hill from there and you come to the harbour, from there you can do the whale and dolphin trip for 25eu instead of the 48 charged by the reps. The glass bottom boat goes from there too. A bus can be taken to the market at Tuguiese from the stop opposite, but we did not do it ourselves.

All in all a really good relaxing holiday, we don't tend to return to th same location for a second time, but at the right price for a break in a fabulous climate we would not rule it out.
 
  mrs williams from dunstable travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 05 2006
mrs williams rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We only stayed at this hotel for one night.

This was one night too lon. It needs a lot of tlc. Buliding work going on.

The evening meal was ok but the beakfast was stone cold.The room was dirty and lots of broken things in room eg t.v wiring hanging out all over the places.

Ask to be moved.
 
  Les, Anita & Emiley from Great Harwood Lancs travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2006
Les, Anita & Emiley rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We found the hotel and particularly the communal areas very clean and tidy, the pools are brill - two completely separate areas which means they are never overcrowded and the gardens are lovely. Our room was acceptable, but in need of a revamp. We knew they were updating all the rooms during 2006 and this work is currently being undertaken but there was no noise or dirty areas to be seen - it was screened off and the noise was very limited.

All inclusive is great for us, a young daughter - fussy eater etc. Plenty of choice, we tend to go all inclusive for all our holidays and this hotel rates the same as previous hols. There is something for everyone. There are two restaurants, El Mirador - breakfast - great bacon, lunch and dinner. El Boulevard is nicer for an evening meal - very similar food and choice but they also have chinese which we really enjoyed.

The hotel location is brilliant, a 5 minute walk from the front and near to local shops and on the bus route.

The entertainment in the hotel is okay, more geared to the children but if they are happy then usually the parents are. During the day there is a packed range of activities if you want to take part. Football, french bowls, archery etc. Not for us but for the active great fun. The kids club is great - well organised, our daughter loved it.

Evening entertainment is split between agua-marina - starts with mini-disco 8.15, then at 9.30 the evening show, we saw a parrot show, flamingo dancers, singers. This lasts an hour then over to a disco. The El Boulevard's entertainment was ok, one night we were being sung to while we ate which was nice, then we saw Grease which was really good fun.

The hotel entertainers worked very hard, during the day and in the evening, they had plenty of energy and seemed to be having a ball!

We would visit this hotel again, it's ideal for a base, for families who just want to get away from it all.
 
  Lyndsay from Midlothian travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2006
Lyndsay rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This hotel is disgusting dont know how people can actually live in the rooms. We were in block 1 and the whole room was full of damp would not have let my dog sleep in it. Had to spend one night in the room as staff would not move us and no reps around as the emergency number is for only emergencys (ok!!) We all came down ill and what made it worse is our little girl has asthma not a good combination. Maintanance man came in about 11pm wanting to paint the room as that would have helped the matter room needs fumigated.
 
  harrison from peterborough travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 04 2006
harrison rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The apartments were very basic under renovation we were told but clean. The food was excellent every meal was plentiful and hot praise to the staff in the dining room.

Location close to shops and beach are very nice. Hotel staff work hard from early morning onwards those ladies sweep everywhere to keep place clean.

The entertainment was all for youg children up to the age of around 10 years in our view you badly need a disco for teenagers to meet. We had two teenagers in our party and there was nothing for them in the evenings as is the adult scene we would like to see some decent entertainment for us adults at nights maybe a few shows.

This by the way was our very first visit to the island I hope it wont be our last.
 
  Rick from Bollington travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2006
Rick rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just got back and have to agree that this resort needs a complete face lift. There is a lack of quality maintenance, walls need painting, maids don't do a full sweep and clean, work is being caried out and seems half finished.

We spent most days at the beach, so the hotel room was not so important to us.

The kids disco was the same every night, no original ideas there.

We will not visit again. We love Costa Teguise but we don't love Club Zocos.
 
  brown from lancashire travelled to Los Zocos Club Resort with eclipse on a couples holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 04 2006
brown rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This was an allocation on arrival, and were delighted.

The complex was huge, lovely pool areas, which were kept very clean, large reception area.

The apartment was quite big too with a huge balcony looking over the pool, the beds were lovely and comfy , but the furniture was very dated and shabby. although they are re-furbishing the complex at present, with only little noise from workmen.

The kitchen facilities were poor and the bathroom was very small, but functional. The food was very good, with the bacon and sausage being imported from england it was delicious..also evening meal was very good with a good choice, including chinese one night.

Also as much red or white wine as you can drink, this was a very pleasent surprise, as usually you have to pay for it.

The hotel is situated about a 10 min walk from the main beach( although we never got to use the beach as the weather was awful all week with only short spells of sun, it was very windy) the entertainment was mainly for children which is what youd expect in such a complex, although the El Boulevard catered more for adults.

All-in-all it was a good value holiday and would go back again after the re-fit.
 
  Chris D from East Yorkshire travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 03 2006
Chris D rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Having read the reveiws before travelling we weren't optimistic about the hotel but arrived with an open mind for a week in the sun. 10 years ago the accomadation would have passed as acceptable but the apartments were dirty, scrufy and in despereate need of modernisation despite being in block 3. Having a toddler in the apartments was like warfare with all the jagged and pointed edges of the tables and built in furniture. If you get a cheap deal then you would be satisfied may be.

The grounds are well kept and the location is central and very close to the beach.

Noise reduction between apartments seems to have been completely overlooked so be prepared for sharing your neighbours holiday!
 
  Jeanette Hall from Barnsley travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2006
Jeanette Hall rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel was very well organised.

Nearly everyone on our bus were staying at this complex and check-in went very fast and smoothe. The location was brilliant we were in the middle of all shops bars and plenty of restaurant.

Plenty of entertainment to keep everyone happy.Appartments were kept clean and tidy with regular maid service.

We were in block 3 and were told that these were the new blocks.

Only down side I can tell you about our hoilday is the noise we had when the people above us were leaving at 4.30am but I would definitely stay at this resort and complex again.
 
  laura brown from dewsbury travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2006
laura brown rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After reading other reviews after booking I was terrified about going to the place. But I am writing this review to try and make other people more optimistic about going to the place after reading other reviews.

We went all inclusive and the food was wonderful. There was plenty of choice which was different every night and was all very well cooked.

All the staff were always friendly and helpful, the only problems we had were with the entertainment. It is ok if you have kids between about 3 and 10. They do the kids dancing then there is some sort of entertainment which didn't start until 9.30 which was a little too late for us as we had a 1 year old who was getting tired by then. So really shows should be a little earlier.

Our room was ok, nothing special but nothing to complain about. I did hear of some people who had bad rooms but when they complained they were re located straight away!

The only thing to complain about really was the weather and thats out of everyones hands, with having a 1 and a half year old and a 15 year old we did a bit bored.
 
  Yvonne Allen from Merthyr Tydfil travelled to Los Zocos Club Resort with First \Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2006
Yvonne Allen rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Before leaving I read peoples comments on the Los Zocos,and was very wary about what I may find there as some comments were really derogatory. But when we arrived we were both very pleased and relieved at what we found.

The apartment was clean and comfortable.We had no complaints at all.

The food was excellent and varied we ate something different every evening and as we were all inclusive the afternoon menu was good too.The entertainment was good, I must say that the animation team work very hard and deserve recognition. They were very friendly people.

We really enjoyed the shows that they put on in the Boulevard on the Wednesday evening and as it was our last night it made it really memorable.

And finally I must say that the restaraunt staff were really efficient, both in the Mirador and the Boulevard. Well done to all. We will definately be returning.

Thank you all at the Los Zocos.
 
  tom glover from birmingham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 02 2006
tom glover rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Club Zocos seems to spend alot of time cleaning the resort not the rooms, we stayed in block one the room was really bad. Stained carpeting, rusty bath, mold on the tiles and avery bad smell.

We used it for a base only but still had to spray it with air freshener every time we returned. The pool we were told would be out of action untill the 5 3 06 we left on the 9 3 06 still no pool just the smell of paint from the work.

We were also not told of the building work that was being carried out on the end of our block and is set to continue for some time yet. My advise would be don't go.
 
  D Leighton from Kent travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2006
D Leighton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This was our second visit to the Los Zocos, and I'm pleased to say we weren't left disappointed. We stayed in Block 3 again which we found perfectly acceptable. I think some of the apartments are ready for a spring clean, but as a base we had no complaints.

The best thing about Los Zocos is its location. Only 2 minutes away from the nearest supermarket, bars, restaurants and best of all for us, the beach.

Once you cross the road opposite the hotel, that whole end of the resort is pedestrianised, which with a 5 and 7 year old, was a blessing. The kids could run free, we had complete peace of mind and there were no scooters and mad taxi drivers to contend with.

The beach is clean, and if get yourself a spot by the wall and you'll be amazed how you avoid the breeze.

In terms of the hotel entertainment, our experience of it led us to avoid it like the plague. The one night we did venture in there was Musical Quiz Night and left us in stitches, more from how bad it was that anything else. The entertainment guys work so hard, so I hate doing them an injustice but it's not up to much.

Fear not though, simply cross the road and there's plenty on offer. Bar Colombus offered excellent value and simple snacks, and Robinsons makes a mean cocktail. There's also a lovely Indian restaurant at the other end of the promenade tucked in just off the main road.

I'm sure this resort won't be to everyone's tastes, but as a busy young family who wanted to simply relax and spend time together, this resort and Los Zocos was ideal.

We'll be back again next year.

 
  a.bates from Manchester travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 5 adults and 2 child(ren) in the party. The travel date was 02 2006
a.bates rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Felt very dubious about going to the Zocos after reading the reports!! but was pleasantly surprised.

Requested block 3 and got it! Apartments very basic but clean..

Food was basic in the main restaurant, but what a lovely surprise that the all inclusive card can be used in the big restaurant next door - which serves, carvery, Chinese
buffet... (the food at the big restaurant was great!) If it was just hotel restaurant would of been a different story.

Entertainment very poor just ran by entertainment team even though they tried their best some professional acts would be welcoming. We went out most nights, or again entertainment was better in restaurant next door (need to reserve a table, so do it daily ) and it's worth checking this is still the case re the restaurants before you book!

I would come here again for a cheap week. Its good
you get what you pay for!

Location fantastic, over road from beach, near to shops , bars restaurants.
 
  nicola from yorkshire travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 6 adults and 2 child(ren) in the party. The travel date was 12 2005
nicola rated the Los Zocos Club Resort as follows:
Cleanliness
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Staff
Food
Entertainment
said:

We booked this holiday as a family get together, knowing it was only a 3* but decided we would have a good time, when we arrived it was raining so this put a dampers on the holiday straight way but nothing prepared us for what was to come.

The rooms were really dirty and smelt musty we even had cockroaches in the bedroom.

The bathroom needed updating as things were falling off the walls and the balcony was never cleaned so you could not sit outside.

The entertainment was the worse Ive ever seen but at least the food was fine, ten out of ten for that but I would definatley say I would never go there again and would not recommend it to anyone especially families with young children.
 
  Nick from Nottingham travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2005
Nick rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This place is neither as bad or as good as people seem to be making out.

First thing to say is that if you're going try and get an apartment in block 3 which is the new block. Yes they are in shade a bit but they are newer blocks, where as blocks 1 and 2 are old blocks and looked a bit shabby.

The walls and floors seemed to be very thin so you could here what people were up to several apartments away. Unfortunately we had a party of 6th formers staying below us for a few nights who came in at all hours in the morning making loads of noise. But then again that's not the apartments fault.

The cleanliness and general repair of the apartment block wasn't always the best with a few loose tiles here and there and rubbish bags and old sheets left in hallways for too long. Room cleanliness was adequate, although the balcony furniture was pretty dirty. Can't comment on the older blocks.

The location is ideal being only a 5 minute walk tops to the restaurants and beach in Costa Teguise and 2 mins to a couple of supermarkets.

The food on site is average at best as it mostly caters to the 'chips with everything' crowd mostly, but then again that's what a lot of people seem to want anyway. Having said that the buffet was OK for the odd meal and you could get a decent salad.

I wouldn't go all inclusive as of course after a week the food will be repetitive, it's mass catering for brits abroad so what do you expect. Go self-catering as other restaurants are very close. For those of you who can't cope with anything more foreign than a curry there's also an English Roast Dinner restaurant in Costa Teguise which seemed rather busy every night.

I found the staff quite nice if you try a bit of Spanish with them and be polite. Must admit I was embarrassed by the attitude of some Brit Holiday makers who seemed to take it an insult that the local hotel staff didn't speak perfect English but then couldn't even manage to say thank you, hello or beer in Spanish.

Didn't use the entertainment so couldn't comment on that.

Also was quite amused by the woman from a sun cream company who every day came by the pool and made hugely exaggerated claims on how hot it was to try and sell more of her sun care products. One day she claimed it was 32 degrees when it was nearer 20.

As we went in December there were plenty of sun beds available so no problems there.

 
  Rachel Lovell from Plymouth travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 12 2005
Rachel Lovell rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Had a late internet deal with First Choice, and were allocated Los Zocos. Only complaint was the apartment as smelt of bad drains in Room Block 2 108, if you get this room I hope they have now made it ok because there was a problem with the pipes or something. Also was a shabby apartment, wardrobe doors hanging off.

Loved the Columbus Bar in Costa Teguise, really nice staff and Karaoke team Julie and Nick brilliant!!

Really enjoyed the holiday for a late deal can't complain, loved the volcano excursion very amazing, recommend it! Don't bother with Rancho Texas unless you want to be bored, we went NY Eve and found Rancho poor compared to Sioux City in Gran Canaria.

Would go again but thinking of going to Tenerife next year maybe.
 
  wyndham thorne from tredegar travelled to Los Zocos Club Resort with first choice on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 12 2005
wyndham thorne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have just returned from a two week stay at the loz zocos it was a lot better than I expected after reading the reviews I was in block three and found it very clean and tidy, the maids cleaned the room and changed the towells every other day, and I did not see one insect in the two weeks.

The only thing wrong with the holiday was the weather and the entertainment in the hotel it was very good for the children but not verygood for older people, the food was very good plenty of choice.
 
  Judy tabbott from ebbw vale travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 12 2005
Judy tabbott rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in block three. The actual apartment were clean but the public areas could have been a little tidier. Sheets, towels were left in corridors all day, cement was coming off the walls. Minor repairs needed to be completed.

Could not complain about the food it was varied and plentiful. There were micro-waves available if it was not hot enough.

Location could only have been bettered if it had been on the beach.

The entertainment was totally focused on children. There was no entertainment for adults which meant that we did not use the bar at night as much as we would have.
 
  Jo from Bingley travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 12 2005
Jo rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We booked this holiday for xmas and were extremely disappointed.

On arrival we had to wade through puddles and when entering the room found it was damp, dirty, tired decor and we even found underwear from the previous occupants!!

The bathroom drain smelt, the tiles were broken and whenever we used the shower everything including the towels and toilet rolls were damp afterwards.

Our ground floor apartment balcony was flooded and never cleaned throughout our stay and never got any sun on it. The maids cleaning to say the least was basic, towels were not changed too regular and the bed linen was only changed once in the week.

The complex had pools that were relatively tidy but were always too cold to get into.

We never ate at the complex so could not comment on the food but found several reasonable restaurants nearby. A shopping mall with shops and reastaurant was just over the road.

The entertainment team did try their best but I am sorry to say that the bar was very much like a working mens club.

I would not recommend this complex to anybody in fact I would advise them to look elsewhere.
 
  jayne from west mids travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 11 2005
jayne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in Los Zocos middle of November. We were looking forward to our allocation on arrival 3* hotel-what a disappointment!

We were in the first block on the ground floor 2 bed self catering apartment. I suppose the best description to give our room was very tired,and looked like it had never been decorated or updated since it was built 20 years ago!th whole apartment smelt of sewage so we had to have the window in the barhroom and the patio door open all of the time we were in which wasn't easy with a force 9 gale.the bath had water stains in it and some strange electical item on the wall above the bath we which dare not touch.

The bedrooms smelt musty and we had a cockroach famoly in the cupboards and under the frige.the walls need some paint and the carpet replacing-however on a good point-the claeaners came and did there best 5 out of the 7 days we were there and chanded the bed linen twice and were always friendly and polite given the circunstance.

Our apartment was south facing so when the sun came out it was hot all day made up for the pink cadilac in the scrapyard on the doorstep!kids club kept our 5 year old entertained everyday which was good but the First Choice reps-what do they do except look miserable and try and push expensive trips and we even had time shere offered to us in the welcome meeting in the hotel.

Would we go again? only if we were in block 3 and even our suitcase had a better room than we slept in for a week. We felt the resort was okay, Blue Moon bar happy hour 1pm till 7pm 1 euro 50 for a large beer made up for things-and the food available in the square was value for money.

We would visit this resort again but didn't feel we got value for money compared to other First Choice holidays we have taken in the last 3 years.
 
  Bob from St Annes on sea travelled to Los Zocos Club Resort with First choice on a friends holiday.
There were 6 adults and 6 child(ren) in the party. The travel date was 11 2005
Bob rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This has been our 4th year at these apartments. Requested block two this time as the balconies are a lot bigger and they get the sun from am to pm. Block three is in the shade from early afternoon. Apartments are basic and the landings and balconies could do with a lick of paint, but in two weeks saw no insects at all. Staff cleaned very well and we always had clean bedding and towels.

Used the pool between blocks two and three much quieter and plenty of sunbeds available, though a little chilly for most people!!

The hotel does offer all inclusive after you've arrived approx 72e adult 33e child for three days.

Entertainment is ok if you've nothing else planned,we only went in once.

Excellent location a good selection of bars and restaurants over the road.

Remember this is a three key hotel, and you get what you pay for. Looking forward to next year!!
 
  Tony from Caerphilly travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 11 2005
Tony rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Booked this hotel last minute after finding a good deal on the Net.The Apartments are spacious and have a full cooker.

We were All Inclusive , but it's nice to know there is a back up if you don't like the food. Saying that I am a fussy eater but found the food excellent. Wow! the first spanish hotel I have ever been that served proper back bacon for breakfast.

There was also a good selection on offer every night. The area is flat and very near the beach and shops. The worst thing about the hotel from our point was the entertainment.

Though the Animacion team worked hard, there was very little proffessional acts. The main entertaiment consisted of the team miming to various shows soundtracks, such as cabaret, grease etc.

Saying that overall we had a good time and I would go back, but not too soon. Probably a better place for families with kids than couples. Oh! and by the way the tropical storm we endured one night ,will probably not happen again... too soon.
 
  Mazzypoo from Waterford,Eire travelled to Los Zocos Club Resort with Falcon on a friends holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 11 2005
Mazzypoo rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Went to Los Zocos as a result of tour company pulling the flights to egypt for Sharm el Sheikh. The flight was okay got our room, there were 6 of us 3 for a week the others for two weeks so we shared as appropriate. I went for two and we went to the room we were allocated, which smelt really bad of urine.

Reported it back to reception who sent someone to fix the problem, which consisted of a maid spraying air freshener over the smell. We got a new room which was fine. On the ground floor.

The food was lovely, bit repetative and sometimes cold. The sausages in a morning were loverly just like at home. The entertainment was very Butlinish. The bar staff were very ignorant unless you were male. Had a run in with one girl who insisted banging the bottles on the bar and scowling.

The food in the snack bar is only a cold buffet. A couple of the girls in the snack bar were horrible. One of my party had a reaction to a mosquito bite and ended up going to the doctors and getting two injections and a bill of 300 euros. After getting her second injection we came back to the snack bar and as she felt very weak went to get a drink of water and was told as she had no card she couldnt have one so I went to get her one on my card and was told I could have it and not my friend. My friend was in tears but got no satisfaction. I had murder and reported their conduct to the reps and as everyone knows probably nothing was done about it.

On the whole this hotel was very basic and really needed a good overall. Would i go back again, never. Would I recommend it, No. As my friend is a travel agent she wont be recommending it either. I have been to Costa Teguise three times before going here and I always go AI. This was the worst place i have ever been to.

Go at your own risk, but given a choice dont go.
 
  Hodgson from Grimsby travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 11 2005
Hodgson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This was our second visit to Los Zocos. The room was basic but clean and the maid service was very good. Our only dissapointment of the holiday was that the food was not as good as our previous visit.

The hotel staff were always helpful and eager to assist.What made our stay so very special was the members of the Animation Team, all of them were just wonderful and our two young children loved all six of them.

The overall amount of work they all did to ensure everyone had a great time was simply fantastic. All of my family wish to say a big thankyou for making our holiday a success.

A word of caution check cost of local buses to Teguise Market much cheaper than First Choice excursions price ( quite a ripoff ).
 
  L Constanza from Somerset travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and more than 6 child(ren) in the party. The travel date was 10 2005
L Constanza rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After a long journey we had to wait for our all inclusive cards to be made with our photos on. I did request 3 rooms in block 3 which was granted. I was pleasantly suprised but there was not enough beds. my two youngest ended up top and tailing.

I got food poisoning on the first day and was admitted to hospital and was not let out until it was time to fly home. The rest of the party carried on as best they could with my sister in law looking after my 4 kids and her 4 kids!

They said the El Boulevard was the best place to eat and you have to book one night in advance. The waterpark was the best day out.

The restaurant is very strict on taking tea bags etc for your room.
 
  Nicola from Lincoln travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were more than 6 adults and 2 child(ren) in the party. The travel date was 10 2005
Nicola rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed for 7 nights at Los Zocos.

We found the food fantastic, with plenty of choice, even for a fussy vegetarian and 2 small children!

Our rooms were in block 3, which is what we asked for before we went via email. Our rooms were clean, well equipped, and in a great position with views over the pool 2. We made a short visit to block 2 and we quite taken aback by it having brown carpets on the floor.

The staff were very friendly, and our made service was every day apart from Saturday and she always tidied the room to a high standard.

The only thing we didn't like about the hotel was the entertainment as it was very "Butlins".

The bar next door was very very nice, it was called El boulevard and all of our All inclusive options were used here also, it provided more adult entertainment such as a vocalist and harp players etc.

The First Choice reps are a little...erm..rude? We booked 7 adults and 2 small children to travel on the grand island tour and we paid in full with proof of our booking on a receipt but when we turned up for the bus we were told there was no room for us as we were not booked on, even though we had the proof? When we asked the rep for advice we were simply told the tour company were at fault and not them and were told to "chill out and have a drink on us!!" after giving us 3 bottles of wine..not mush use on an all inclusive holiday!!!

Our recommendation is a company called Last minute tours who did take us on the island tour and we had an absolutely fantastic day with them, they were so very organised!! but all in all we had a fantastic holiday!
 
  rachel from stoke travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2005
rachel rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Have just returned from the Los Zocos appartments, with my husband and 2 year old. the hotel was average, nothing too fancy, but was comfortable.

The appatment was fine, we stayed block 3, which was clean and comfotable. just watch out though, because I had a top go missing from my room, and i spoke to some friends that we met out there, and they had things go missing too from their room. I spoke to the rep about this, but just said that she would get back to me, but surprise surprise, she didnt.

Overall the holiday was a good one, the food was nice, but did get a bit repetitive. I would recommend going to the El Boulevede, next door, as the food there is a lot nicer. the staff at the hotel were very friendly, and were great with my little boy, and the entertainment team deserved medals, they worked their socks off.
 
  Carolyn Stevens from dagenham, Essex travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2005
Carolyn Stevens rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just got back from Los Zocos and had a brilliant week. Was a bit worried before going after reading some reviews but can honestly say was best holiday ever!

Apartment was in block 3 and very clean. Cleaners came in every other day and changed bedding and towels.

All staff at the complex was really friendly and animation team was great they worked so hard.

Food was excellent with a great variety at all meal times.
Nice selection of drinks but could do with more, was a bit upset couldn't have Tia Maria or Pernod unless paid for but plenty of others to select from, including cocktails.

The only thing that did get me a bit mad was people getting up at silly times( 5-6 am) to put towels on the sun loungers even though this it not supposed to be allowed it wasn't stopped.

Entertainment was good especially for the younger children. I could see young teenagers getting a bit bored in evening though as not enough for them, although my 11 year old loved it.

Went on the island trip and highly recommend it had a great day out, as we did at Rancho Texas and the reps cabaret night.

All reps were really friendly and helpful

It was definitely the most relaxing week I have ever had and would recommend it to anyone.

We have already booked to go back next year!



 
  lisa meadows from birmingham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2005
lisa meadows rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Oh did I forget to mention we had worms crawling out of the tiles in the bathroom,maintenance came and put 3 bottles of ammonia down the plug holes and toilet,it didn't get rid of the worms,but did make us ill!!!

Also we found a cockroach graveyard under the settee,nice one cleaners!
 
  Anna from Sutton travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2005
Anna rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had a great time here and cannot fault this hotel. Only one problem and that was the room we were allocated when we arrived, right next to the entertainment and unclean. We were moved the next day to block 3 which was a big improvement with pool views and from then on the holiday got better.

Food was fairly good and catered for most needs though we did have better food in the boulevard and would recommend trying it.

Entertainment was excellent for the younger children (ours were 5 + 3) and they really looked forward to going there. The entertainment team worked hard and there was allways a mini-disco,10/10 for that.

Our children made plenty of friends and we met a lovely family which really made the holiday.

There is a problem with sunbeds,not enough to go round,so we had no choice but to do what everyone else did..get up at the crack of dawn to get one.

Recommend hiring a car for a few days,location not brilliant so it was nice to visit other resorts.

I would definetly consider booking another holiday here in the near future and would have no hesitation in recommending this hotel to friends/families.
 
  Lisa meadows from Birmingham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2005
Lisa meadows rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The rooms are filthy.

Food is very repetitive, some of it is left overs from the previous sitting.

Reception staff are very ignorant and at times couldn't understand English [yeah right!]

Animation team were fantastic, they all work extremely hard.

First Choice reps were a waste of space.
 
  chloe from england travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 10 2005
chloe rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Our holiday was fantastic. The hotel was very clean and the food was great!!!

The hotel is located in a very good place 2 minutes walk from the beach and just across the road from the shops.

The hotel staff were quite friendly and the entertainment was the best I had ever had in a hotel.

I would definately go back to the hotel again next year.
 
  helen from Wales travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 09 2005
helen rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just got back from a two week stay at Los Zocos.

We too were a bit apprehensive before we went after reading some of the previous reviews, but i am glad to say our worries were unfounded.

We had requested rooms in block 3, which we were given next door to each other.

The apartments were spacious and very clean, maid service was adequate and much the same as any of the other apartments we have stayed in, in previous years, clean towels at least 5 out of the 7 days of the week.

We ate breakfast in the Mirador, lunch in the pool side bar and evening meals in the Boulevard. We found plenty of choice and even the veggie who was with us was catered for especially by the Chinese Chef who would cook a vegetable stir fry on request.

One of the children was a poor eater so her mother bought some chedder for the pasta dishes and the english waitres, Tamara, would grate a dish full every nite for us.

The entertainment in the Aquamarine bar was far from proffessional, however the entertainment team worked very hard and tried their best.

We tended to stay in the boulevard or go for a walk along the prom to a british bar for the music quiz.

Could go on for ever and ever, but I wont, will just say we had a fab two weeks and would definitely go back to Los Zocos again.
 
  sue king from hornchurch travelled to Los Zocos Club Resort with firstchoice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 09 2005
sue king rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just come back from los zocos had a brilliant time one of our best holidays ever.

Pools were clean but cold but it was very hot and was great for cooling down. Pool area was clean pool was cleaned every morning and there was no need to put towells on a sunbed theres plenty for everyone!

Food very good and drinks too plus ice cream all day.
Activity team were great especially rene, claire and zuki..they were great with the kids plenty of activites for all to do if you wanted to.

Bar,restaurant and reception staff were really friendly
stayed in block 2 no problems with cockroaches and we were on the ground floor.

Had a 2 bed apartment it was huge with a large terrace that over overlooked one of the pools
astro turf football pitch where they had adult and kids games. Crazy golf. Evening entertainment was ok hypnotist show was hilarious!!

It is a bit like Butlins but in a much nicer location away from miserable and cold uk!! so thats a huge plus!
Fantastic location close to the beach across the road
weather was excellent very windy but was a welcome wind as temps were 100 degrees by the pool !

Very pretty complex with lots of palm trees around the pool areas too. Would highly recommend and would def go back to Los Zocos again.

Please dont be put off by some reviews,they made me weary and I wished I hadnt read them all thought I would be invaded by cockroaches..not at all!




 
  Kayleigh Donaghue from county Durham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 09 2005
Kayleigh Donaghue rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

These apartments were brilliant and would definitely go back next year.

The animation team were really really good especially Clare and Rene they had everybody doing something hope your there next year when we return.

The food was lovely had a wide variety of choice even for the kids.

The hotel staff were excellent especially the bar staff they worked really hard and the cleaners were very friendly and kept our room spotless.

The entertainment on a night was brilliant it varied for adults and children, the animation team had a mini disco for the children every night.

Could not fault the place at all.

Can't wait for next year.
 
  Scott from Benfleet/ Essex travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 09 2005
Scott rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

If you are expecting anything more than a Butlins in the sun you will be disapointed.

Amenities are friendly but basic, food was alot better than expected altough was slightly repetitve with not much choice for children, table staff in the El Mirador resturant were very friendly and made a fuss of our children aged 3 and 2 years.

Not a great deal on site for the kids to do, and we had a 11 day stay but were bored by day 9!

We were going to put our eldest child in the kids club, but at the welcome meeting when the kids reps took the kids away and brought them back at the end of the meeting, they had allowed our child to just wander off unchecked before the end of the meeting, and only looked for him when my wife asked where he was.

We did go on 3 excursions whilst at the hotel, the reps again were very unhelpful and were just eager to take the money, allowing us to book an excursion that was not really suitable for our two young children. The brochure given to all new arrivals detailing excursions details that ages 2 - 12 are catered for on nearly all excursions, this is not true.

The three excursions were:
1. Jeep Safari. This was an excellent day made good the fact that our children behaved so well, but could easily have been a nightmare. NOTE this excursion should not be for children under the age of 6, but the brochure says 2 - 12!! When booked with first choice no mention was made of what the day entailed or enquiry as to how old our children were!

2. Rancho Texas Animal adventure. Advertised as the best day out in Lanzarote. Again, brochure details that ages 2 - 12 are catered for, and not so the reality, far too much hanging around between shows, again nothing to do at the park for children under age of 6! More of a glorified zoo and not a good one at that.

3. Submarine Safari. This was the best of the excursions and our children loved it would recommend.

Overall we enjoyed our stay but would certainly research the excursions better next time before parting with hard earned.


 
  Cerys from South Wales travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 09 2005
Cerys rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Thoroughly enjoyable stay at Los Zocos. Found the first choice reps, hotel and animation staff helpful and friendly. My Daughter adored Clare and Zucky and has named 2 new cuddly toys after them!

The hotel is given a 3* rating and I would say that it is accurate. Overall good value for money.

We hired a car for 5 days and saw everything definitely recommend a trip to Mount Timafaya, that was amazing. Word of warning re car hire: Comprehensive in Lanzerote does not mean the same as in Britain. We booked a vehicle with Record rent a car and on reading the small print discovered that even though we opted for comp cover, if we had a fault accident then we would have to pay for the damage to the rented vehicle. Record quoted 135 euros for 5 days. We ended up renting from Europcar (offices all over) which was 195euros for 5 days and comp cover really was comp. Hiring a car was a far cheaper way to see the island and everything was well sign posted and easy to find. (ie First Choice charge 51euros to go to Mt Timafaya by coach, it actually costs 8 to go in) under 12's are free to most attractions.

You have to go to the Sunday market and barter, great fun. We were quoted 65e for 2 handbags and eventually got them for 28e!!
 
  anne from lancashire travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 6 adults and 5 child(ren) in the party. The travel date was 09 2005
anne rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The food was very good, you had plenty of choice, even if you were a fussy eater there was always something you would like. The chinese food in the boulivard was excellent, the complex itself was very good, the rooms were what you would expect for a 3 star,a bit dated but clean,we stayed in block 2 rooms 2214,2215,2216 we had the sun all day on the balcony.

We also hired a fan for the duration of the holiday,which came in very handy through the night as the rooms have no air conditioning. The staff are very good and very friendly, the animation team are second to none and work very hard throughout the day and night providing games and fun round pool 1, pool 2 was quiet if you wanted that which we did.

At night they put on some great shows, ie starlight express, grease and beauty and the beast, which nearly all our family took part in and realy enjoyed, so a great big thankyou to all you guys especialy Rene xxx,Alicia,Carola,Claire and Helena, you guys are just fantastic and work your butts off, you all deserve a medal for the work you do.
 
  mrs senior from rotherham travelled to Los Zocos Club Resort with first choice on a couples holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 09 2005
mrs senior rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Great hotel lovely weather when arrived, rooms very clean and spacious. food lovely especially the restaurant next door to reception, had lots of choices, Chinese, Curry's and pizza and my husband had steak one night, you do after book in to this at the reception and can go as many times as you like all inclusive.

Very close to beach just over road and great choice of pubs and restaurants if self catering.

Entertainment was more like a Butlins site doing games and dancing and have a selection of cocktails for the adults. loads to do for families with children and teenagers including.

Creche for all ages from 2 years. football, tennis, water sports and many more. would recommend to any one.
 
  Mick from Kent travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005
Mick rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

As with many others we were very apprehensive after reading previous reports. Go, but remember that you have booked 3 star rating not 5.

Accommodation- Basic but clean, stayed in block 3 no lift which we requested by email before we left UK, although we had ants climbing walls on the first night this was quickly dealt with. Avoid blocks 1 & 2 as problems with cockroaches on ground floors. Maid service came and changed towels and cleaned 8 out of 10 days, bed linen changed twice. Not very good for self catering as you could not really cook with 2 rings which did not heat properly. Complex more set up for all inclusive.

Pool Area- Pool cold and sometimes cloudy with various rubbish(plasters, paper etc) on bottom of pool. Broken tiles round edge of pool, sunbeds limited as typical people getting up at 6 in morning to reserve beds. No evidence of towels being taken away by reps or hotel staff if not in use, we had our sunbed and lilos nicked when we went for lunch for 1/2 hour and towels dumped on floor twice. Why do some people loose all common decency when they go abroad.
 
  Sami from bristol travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 08 2005
Sami rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I Had a Holiday to remember!! It was so good. Thanks to the animation team they were brill.

The hotel staff were so helpful I would definately recommend this especially to go all inclusive.
 
  donna from beaconsfield travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 08 2005
donna rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Had a great time have booked again for next year, saw only 2 cockroaches, which was outside. Animation team was brill with the kids and took them off played loads of games. Say hi to rene and clair for me. Thats two of the team.

Went self catering, but upgraded when got there it was 400 euros for 5 days which is about 280.00 much cheaper.

Anyway hope you have a great time like our family.
 
  Emma from Farnborough travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 5 child(ren) in the party. The travel date was 07 2005
Emma rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The room that we stayed in was cleaned very well by the maid, however one of the other rooms from our party didnt get the same.

The hotel overall was very clean. The hotel food was excellent, a wide range of food. One of our party was very fussy, but even they managed to find some food they would eat.

The entertainment was ok, however there was other means of entertainment nearby so we always had some sort.
 
  Cathy from Farnborough travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 6 adults and 3 child(ren) in the party. The travel date was 07 2005
Cathy rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were in block 3 and had a nice apartment which was clean and roomy. Maid came in five times a week.

Food was enjoyable best A/I food we have had, breakfast was best, came home 10 ib heavier so it must have been good.

Location was great, not to far from the airport, shops and bars close by which was great as the entertainment was not worth watching in the complex.

Two nice large pools, plenty of sunbeds around quiet pool, needed to get up earlier if you wanted to be round the pool with the day time entertainment, but we were happy round the quiet pool and could get a sunbed up till about midday most days. They did remove towels if all beds were taken and someone was looking for one.

Moans, The bars were very cleverly positioned. making it a pain to go and get drinks if you were around the quiet pool, Supervisor in the day snack area was aggressive towards the children, one day my son was told his card with his photo on was not his and was refused food. We had a problem on arrival (nothing to do with the hotel) and found the reps not to be very helpful.

We would return to Los Zocos but self catering not All Inclusive. Great holiday had by all
 
  Hamiltons from Co.Down travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005
Hamiltons rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed at Los Zocos July/August '05.

Accommodation and complex basic but fine. Linen and towels changed most days.

Went S/C, spoke with people who went A/I and they stated that food was fine but repetitive.


 
  Sophie and Alex from Romsey (near southampton) travelled to Los Zocos Club Resort with First choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2005
Sophie and Alex rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I went to this hotel last year with my boyfirned. At the time I was only 17 and it was the first holiday I had gone on alone, let alone paid for myself.

We were really nervous that we would be stuck in a hell hole, but it was brilliant. The one major bad thing I could say was that I couldn't afford to stay longer.

The buffet food was great. Drinks were plenty. Pools were clean. Our rooms were the select (better) room and in the newest appartment and they couldn't have been cleaner.

The area was lovely, the beach was great. The staff were friendly. Me and my boyfriend Alex are now trying our hardest to save up to go again this summer.

The entertainment was mainly for the kids but one night there was a hypnotist and....well lets just say it was hillarious.
 
  L. Powell from Leeds travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 06 2005
L. Powell rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have just arrived home from a most enjoyable stay at Los Zocos.

Having read the previous reports we were a little apprehensive, but in all honesty we needent have been. We had requested a room in block 3 via the travel agents, but were allocated in block 2.

No great problems with it, a little basic could do with redecorating, but in all honesty how much time do you spend in your room when there is so much to do within the hotel.

We only saw 2 cockroaches - 1 of those was seen in the 5* hotel accross the road! We dined all inclusive, the food was very good with an excellent choice for ourselves and our 3 yr old son.

The kids club is wonderful with activities 2-3 times per day, and the animation team worked solid all day and night to keep the guests entertained.

We would highly recommened this hotel and will definitely holiday there again.
 
  Gary from Aylesford travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 5 adults and 3 child(ren) in the party. The travel date was 06 2005
Gary rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were given rooms next to each other in block 2, which needed a coat of paint and a few tiles replacing in the entrance, the inside was carpeted and furnishings a little dated but all were clean and we had good views of both sides of the complex. Would have liked thicker pillows - if you like sleeping on a biscuit you will be fine. Beds were comfortable and the supplied cot was clean and in a good condition.

Entertainment was basic and the animation team could do with a large increase in their budget as they seem to be working themselves stupid with very limited resources, but they were always happy. Both the Aquamarina club and the Boulavard need new sound systems, but they probably sound okay if your plastered, as the drinks are very generous this is not difficult.

Food was a little bland in the restaurant and we booked the Boulavard for most nights, better choice, hotter food, nicer atmosphere, pleasant staff - would recommend.

Pools are lovely and clean although they are not heated it was great to get in and cool down. Sunbeds seemed limited so get up early to get one - although alot of people reserve them and never used them! Pool bar is good and staff were very friendly.

If you are going all inclusive take your card everytime you go for refreshments - they do spot check and it is a pain having to walk back and get it. They do not provide trays at the pool bar - so take the one down from your room - so much easier!

Overall we would recommend this as a fantastic family friendly hotel, despite many of the negative reports we have read we did not hear one complaint while we were there and we had a great time - may be we were lucky, but we would go back again.
 
  Ware from Essex travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 06 2005
Ware rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

In general we were fairly impressed with Los Zocos and enjoyed our time there with the exception of a few things.

The complex was fairly large with a good choice of swimming pools.

The food was good at breakfast and lunch although the evening meals weren't near the standard available in local restaurants. Food in the Boulevard was fairly bland and was often dry. I was particularly dissaponted that the tapas bar was closed as I am a fan of more traditional Spanish dishes than Chinese food and pasta.

We made little use of the entertainment but from what we saw it was fairly poor, particularly the kids disco.

The most annoying thing about Los Zocos is the fact that we were a victim of theft from our room. 50 Euros went missing from a wallet containing a lot more money so as to go un-noticed. Additionally a pair of shorts and a T-shirt purchased from a nice shop on the island were also stolen. A phone call was placed to the room to see if anyone was in on one occasion. If you stay here and you phone rings I would reccommend not answering it and hiding in you cupboard with a baseball bat as you are probably about to be robbed. Apparently this sort of this is quite common at Los Zocos.

The local beaches were very nice and we spent much of our time there rather than on the resort.

The reps including those in the kids clubs weren't hugely friendly (one was particularly miserable) as you might expect and didn't encourage the children although Owen the swimming instructor was great and I would recommend booking children into swimming lessons at the welcome meeting.
 
  Keily Eccleston from Gravesend - Kent travelled to Los Zocos Club Resort with Thomson on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 06 2005
Keily Eccleston rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The Loz Zocos Club Resort apatrments are a disgrace! We had no hot water throughout the stay! We had no taps in the apartments that worked! Complained to reception, solved the problems a day later. The light fittings were all hanging off! (danger to children)!! Although our family went all inclusive, cooker hanging of wall! so couldn't cook. When neighbours put there oven on it triped our lights out. We couldn't get in apartment, so had to go to reception as needed someone to come out and fix the door,(new door handle) patio doors also wouldn't open the next day so same needed doing too! Mirror on the wall cracked very badly, danger to children so disposed of ourselfs. Drawers hanging of it's hinges and wardrobes smelt of urine. Never any reps around to complain!

Hotel staff stressed as so many complaits going on.!!! Not good food for children at all. Meat not cooked thoroughly! Had pork chops still red in middle so we spent money out eating most of the time. They have a snack bar on site that is suppossed to have burgers, pizza, sandwiches - NOT TRUE - stopped doing this a while ago!

So unless you can put up with Tuna, salad and pasta all day which my children cannot then it's off to the restaurants outside the hotel! (more money when your al inclusive).

Entertainment for children okay ends at about 9.30pm then nothing for adults, no disco or any other music apart from the same cd playing over and over again and a parrot show!! (Nice)

I would never visit or recommend this hotel/apartments to any person ever, not even a person I didn't like!
 
  Elaine from Darlington travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 06 2005
Elaine rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed at Los Zocos for 2 weeks had a great time.

Food was good, lovely breakfasts lots of choice. Eat at poolside bar at lunchtime or go to restaurant for more choice. Evening eat at restaurant or the Boulevard great choice of food in there, salads, meats, roast meats, veg, pizza, pasta etc. Chinese food cooked as you watch nice and cool and peaceful.

Pools cleaned daily although they are cold. Was a shortage of sunbeds on first week but hundreds delivered on last week also lots of new parasols delivered.

My daughter preferred the animation teams mini club to the First Choice one they played mini golf, French bowls, pool, football, arts and crafts to name a few and they could win certificates that were given out at evening entertainment.

Entertainment was average but watchable kids disco was on first then a show then animation team came on and got the kids up dancing again until about 11pm

Weather was great there was a breeze but believe me you need the breeze.

Hotel 5 mins walk through shopping arcade to beaches and restaurants and bars.

We had room in block 1 overlooking pool rooms basic but clean, but what else do you need we were only there to sleeps and shower.

No complaints only that we had to come home after two weeks all had a great time and great tans.
 
  . from . travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 06 2005
. rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrived at hotel to be told they didn’t have a room ready for us and to come back in 1hr, where they expected us to go with 2 cases, hand-luggage and a wean that had been up since 5am I don’t know!!

The room was very basic, not very clean and a lot of the time we had no hot water. There were holes in the curtains and stains all over the carpet. The cleaners did come and clean the carpet during our second week there which I would've thought should have been done before we moved into the room. The cleaners didn’t always come at convenient times, at one point we waited till 7:30pm to get clean towels which is no use when you’re trying to get ready to go for dinner.

The food was nice but it was more or less the same things every day, therefore you get fed up with it and end up eating out.

Reception staff I found to be very unhelpful and ignorant!

Kid’s club reps weren’t very encouraging towards the kids.

Entertainment ok. Had mini disco on every night at 8:30 which the kids loved then various shows on afterwards each night.

Location of Hotel was good. Has supermarket next door. Small shopping mall across road where there is also bars and restaurants. And is only 5min walk from beach.

Considering everything we made the most of our holiday but I would NOT recommend the Hotel or First Choice to anyone!
 
  Maribel from Leeds travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005
Maribel rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just back from a lovely holidays a 'Los Zocos'. I had read some of the reviews here and I was a little worried. We requested to be located in block 3 via the travel agency, and the message was passed and granted.

However I spoke to other people staying in blocks 1 and 2 and they were also very happy, so it seems that they have been some good improvements since the old reviews were left.

The complex is very big and there is plenty to do for all ages. It is kept clean and beautiful. The pools are great and so are the gardens around them. The appartments are quite spacious and have everything you need for a comfortable stay.

Our children are quite young, 2 years and 8 months and we managed to satisfy all their rest and dietary needs in our selfcatering holiday. We cooked and eat in everyday and this was just fine for us. We found the supermarket a little too expensive, specialy if you were buying British items, so stick to Spanish brands and you should be ok.

Other extras on the complex were also expensive like the tokens for the washing machine and the drier (4 euros each!)
The weather was nice and warm but you must be aware of the wind in Lanzarote and expect to use a jacket in the evenigs...also be aware that this is the Atlantic Ocean and the sea water may be a little cold for long swimming sessions.

The entertaiment was good specialy for children and as a free alternative for your evenings if you are not able to have nights out due to a young family. The kids disco was running every night prior to the main shows from 8.00pm and was an excellent idea for toddles to have a guaranteed night of rest.

The staff in the the hotel were really helpfull and friendly.
All together an excellent holiday in an excellent complex and resort.
 
  Audrey Fisher from Kilmarnock travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005
Audrey Fisher rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just returned from a weeks AI stay at this accomadation and can safely say I will never be back. 1st impressions are ok. Reception area is nice.

I requested a room in block three which I was allocated. So far so good...this is where it all starts to go down hill.

Entrance into apartments was very dirty, many of the terrecota floor tiles were broken and there were ciagrette butts and grime all over the place.

We were on the 3rd floor, but the lift was out of order so we had to carry our cases up 3 fligths of stairs. When we opened the door ( which had been kicked in at one point ) the smell nearly knocked us out, then enamel in the bottom of the bath was all corroded, the tv socket was hanging out of the wall with all wires visible.

There were no wardrobe doors, the perspex was broken off the wall lights, and inside of these was covered in fluff and dead insects. Food very bland, mini golf in desperate need of refurbushment, material all worn and golf clubs taped together with sellotape.

Entertainment very poor.
 
  Cobb from Peterborough travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 05 2005
Cobb rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Went to Los Zocos in early May with my partner and our 6 month old baby. After reading reviews on this web-site we requested Block 3 through the travel agents and our wish was granted. The room was basic but enough for our 1 week stay. Maids came 6 times a week, some of the bed clothes had to be changed more than once a week as the baby was sick but they maids were great, very helpful.

Hotel location was quite good. Close to a mini shopping centre, a choice of bars and restaurants and also, close to the beach. To get to the other part of the town you have to go up quite a steep hill but later on in the holiday we found you could also get to the other part of town via the sea front, which isn't up-hill.

As we didn't have anything to complain about we didn't really have any contact with the hotel staff apart from asking for the TV to be switched on which incidentally costs you 3 Euros a day.

We hardly used the evening entertainments as we went off site but on a couple of occasions we stopped in for a night-cap on the way back to our apartment but the Bar was always busy and was very difficult to get served as there was hardly any staff working.

I never went in the swimming pool the whole week as it was just too cold! But there were lots of kids splashing about in there. The Holiday Reps ask you not to reserve your sunbeds by putting you towels down but people do. We used to go out to the pool at 9.30am each day and all you could see was towels on beds but no bodies. One day the reps came out early and removed all towels off beds.

I never saw a cockroach once but there was ant all over the pool area.
 
  Perry from Kent travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005
Perry rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

When we first arrived, we were given a room on the ground floor (I had requested upper floor via the travel agent) and this was so filthy with curtains hanging off the windows and dust over kitchen area that we asked to change immediately. The second room given to us was a bit cleaner but cigarette burns in bedding etc. and pillows looking like they should be burned!!

There were wild cats roaming around the grounds and one actually entered our rooms and stayed under the bed of my daughter who is asthmatic and extremely allergic to cats all night.

The best meal of the day was breakfast which did have a good selection - I couldn't say the same for the rest of the meals. All of the time we were constantly having to ask for cutlery or crockery as there weren't enough available and for ice as the water on offer was lukewarm. The meals were not very varied, sometimes lukewarm and there were occasions when myself and my daughter didn't bother to eat at all.

The daytime activities run by the hotel staff were the best thing about this holiday. The evening entertainment was poor and boring.

Some rooms were infested with cockroaches (I found one on our balcony which was never cleaned the entire holiday).

There were only 272 sunbeds (I made a point of going round the entire site and counting them) and only 6 parasols. I was told that there were 1300 guests at any one time staying there so the ratio per sunbeds was poor and if you couldn't find one you were reduced to sitting on the ground. I pointed out the faults I was unhappy with to both the reps whilst out there and the English manageress in charge of such matters. On our second to last day the management decided to take it upon themselves to do a sunbed swoop and anyone missing from the sunbeds had their towels removed which caused such an uproar and complaint that the staff involved locked themselves in the nightclub which is closed during the day to avoid the confrontations which resulted. Also on this day as my husband was climbing out of one of the pools, the steps came out of the ground in his hand. He pointed this out immediately to the swimming rep but nothing was done. He complained further to the management and they said they would deal with it. They just plonked it back in the hole so the problem was still a safety issue. On the tennis court and football pitch there were men welding at the same time as children were playing and the site was never cleaned leaving nails and metal pieces all over the place.

The only decent show of the week was cut short on the second week because there was a 40th birthday party which the hotel staff were attending and this was held in the area which housed several restaurants that evening which was shut to all the holidaymakers and thus the queues that evening in the main restaurant were horrendous.

I must say I would never recommend this to anyone (unless I didn't like them) and I most certainly would never go back there again.
 
  Jemma from Kent travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 5 adults and 5 child(ren) in the party. The travel date was 05 2005
Jemma rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Hi, have just been reading all the other reports posted on this site and felt i had to write a review, my whole group from the youngest to the eldest enjoyed this holiday,

The rooms were very basic but cleaned daily, all other parts of the hotel, pools restaurant and bars were nice and clean,

The food was good the breakfast was the best so much variety we spent luch time in the indoor snack bar where there was breads cheeses tina salads etc which was enough because we'd eaten so much for breakfast!!! dinner was nice too again with lots of variety even my mum was happy and always full and not only is she fussy but also vegetarian!

Most of the staff are helpfull exept some of the bar staff, one 'lady' in perticular wasn't, one evening in the club my son broke a glass and the 'lady' acted as though he'd killed someone!!!

location was fine didn't go to the beach it was far to windy!! the little shopping place over the road was horrible the men tried desperatly to get you into their shops by following you round its very annoying!

Entertainment was faultless every night it was something different, the only boring night was kareoke it was just little girls singing S Club 7!
The kids really enloyed the kids club they also went to soccer school they all lovedit but it very expensive i think it was about £35 for two hours a day for two days per child!

 
  C Dempsey from Birmingham travelled to Los Zocos Club Resort with First Choice Holidays on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2005
C Dempsey rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just come back from a wonderful 2 week break.

Hotel and resort are great. We requested the new block prior to arriving and were allocated this. The room had a small patch of damp but apart from that was modern, loads of room and had a good view.

We are all vegetarians and we were well catered for with a different veggie option every day. If you go self catering there are loads of restaurants around the resort as well.

Beach was lovely with golden sands and only a couple of minutes away.

The creche facilities and staff were all wonderful and the animation team always got everyone involved and made sure you had a great time. Our daughter loved the mini disco so much we even had to buy the CD!

Trips we went on were great being the Grand Island Tour and Sunday Market. A local company called Last Minute did a much cheaper Sunday Market trip so might be worth looking out for their leaflet.

Weather was great, however, last 2 days very windy. April - July beware is the windy season apparently.

Any problems once at Los Zocos speak to Leslie Garcia, Guest Relations. She really looked after us.

Don't worry about cockroaches as we never even saw one and I was looking believe me.
 
  Emma from essex travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 04 2005
Emma rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have just returned from the Los Zocos Apartments and we had an excellent time there and I would recommend going there. We went as a family of 4 and they cater for everyone. It is ideal for young children as there is entertainment every night.

The staff were fantastic and extremely helpful.

Before we went to Los Zocos, I read some reviews and saw what some people had said about how bad it was, and it did panic me a bit, as we have had a bad experience before in Malta, but to be honest I can't see what people were moaning about.

Our rooms was very clean, and bedding was changed on a regular basis. We went from 18th-25th April and we did not see any cockroaches in the Los Zocos which was a worry for me as I read reviews about how bad they were in the apartments.

We had excellent weather, it was cloudy in the mornings but by 1pm till 7pm we had very hot weather.

We went self catering so we ate out a lot, but there is so much to see and do. So please for those of you that might have felt the same as me before I went a bit worried please don't be as it is a beautiful place and you get treated very well there.

Well recommended.
 
  Paul from Manchester travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2005
Paul rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We went to Los Zocos on April 28th 2005 and stayed for 2 weeks (not the best idea)

I was located in Block 3. I e-mailed the hotel, before hand and my wish was granted.

Hotel is clean, and the maids come 4-5 times a week. I found myself having to ask for towels though as they would only leave 1 towel for a family of 3.

On first impression, we though the food was good. Then it all went wrong. After being there for 2 weeks, it just becomes so repetitive. You will always have a the Chinese on the right hand side of the buffet. The food repeats its self after 1 week and its usually cold. On a plus though, the catering staff are really polite and very pleasant.

Evening entertainment is also repetitive. You get this Hypnotist, who is terrible. The animation team, can get quite anoying, although they do make an real big effort with the kids. My most amusing memory from the evening entertainment is the swim instructor. If a kid receives a certificate for swimming, then he has to dance to this song - Hilarious. It's worth going to Los Zocos to see this. The Bar staff, are not the most pleasant as well.

The pools are freezing but refreshing. We had really nice weather, so it was always nice to have dip. Be prepared for the Skin Care Consultant. He will come to the pool everyday, with his microphone and try to sell his sun cream. This guy could sell ice to an eskimo, so be prepared for his sales techniques. Just say NO. Because of the Wife, I ended up bying the tan enhancer, and cream. Needless to say - My tan has gone.

I would only recommend this holiday, for a last minute cheap holiday. Do not go for more than a week.

Happy Holiday hunting and hope this report helps with your holiday choice
 
  Mrs Screeton from Bridlington travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 02 2005
Mrs Screeton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After reading the reviews on this website we emailed the hotel ahead to request room in the new block and also to hire some baby equipment (buggy, sterilizer etc.) On arrival at Los Zocos we were given a room in the new block and all the equipment was waiting for us.

We had a two bedroomed apartment on the ground floor, it was very spacious and clean, they were cleaned and fresh towels left 5 times and we had a change of bedding once. My only gripe was the tiled floor could have done with a better clean. The bathroom vas very clean but typical of bathrooms abroad, the shower was fantastic really powerful and refreshing. The only problem was the rooms in the new block are in the shade, so sitting on the balcony wasn't an option and we only had three days of really good weather so the apartment didn't really get any warmth.

The pool areas were really clean and tidy.

We ate the buffet breakfast in the complex and found it to be very good value, it was 5 euros each and included all drinks (they didn't charge for kids).

The location of the hotel was excellent not to far from the centre of Costa Teguise, the town itself isn't that big but there are plenty of places within a short walk to eat and have a drink.

Our 3 year old son went into the First Choice Kids club three times and really enjoyed it, the kids club staff are really good. The hotel also has its own animation team and were trying to get people involved in activities but that's really for the older kids.

Overall we had a great holiday and would definitely return if we could get a similar deal.
 
  rees family from cwmbran travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 02 2005
rees family rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

When we arrived we were greeted by friendly helpful staff that were very efficient and speedy with checking people in.

We were given a ground floor apartment in block three. When we got to the apartment it was spotlessly clean in all rooms/bathroom, cutlery/crockery clean. Maid service was 1st class. One day we had a problem we couldn’t shut the front door, reported this to reception by the time we got back into the apartment the man was there to fix it.

We never ate at the hotel, but we did hear people complain that the food wasn’t any good.

The only thing we were disappointed with was the pools although very clean they were absolutely freezing, if you jumped in it literally took your breath away.

We would recommend these apartments, although the resort as a whole to quiet for our family.
 
  Debbie Leiighton from Kent travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2005
Debbie Leiighton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This hotel is in a perfect location for young families, or in fact anyone who doesn't want to walk very far. The beach is an easy 2 minute stroll across the road, as are the nearest supermarket and a variety of bars and restaurants.

We were automatically given block 3 without pre-requesting, and found our apartment to be absolutely fine. However, we did hear a couple of stories of people having to move rooms because of damp and dirt (literally 2 though). Our apartment was very clean and in good repair.

The kitchen facilites were a little basic, ie, one saucepan and a frying pan, but that's just a good excuse not to cook. And we didn't have a plug for the kitchen sink, which meant no washing up either!!! We did ask for one on the first day, but it never materialised.

Oh, I should also mention that you have to pay extra for the tele, which you won't find out until you turn it on it your apartment - so if you want it, ask when you book in. At 3 euro's a day, we found it invaluable for Cartoon Network. It says you get BBC1, but as soon as East Enders comes on, everyone else puts it on and the quality's so bad it's unwatchable. Channels that are watchable are Sky News, Sky Movies 1 and Sky Sports.

Apparently, the Kids Club was excellent, but we never bothered because there were plenty of other children for our boys to play with and the beach was so close.

The majority of the staff were friendly and approachable, especially the cleaners. We found a couple of the bar staff in Aquamarina bar a tad brusque, and the sweet machine is expensive. We recommend buying beforehand across the road.

The Animation Team were excellent. And with limited resource, they did a truly great job. However, they tried to mime to big London Shows like Chicago and Starlight Express, which would be a huge feat for anyone. The one show we did enjoy was Beauty and the Beast, where the guests play key roles - very funny. And the kids disco is really good, but be prepared to get up and dance along!
 
  Mrs C. Martin from Wolverhampton travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 01 2005
Mrs C. Martin rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We have just returned from Los Zocos in Costa Teguise, and can honestly say we had a fabulous time.

I was worried because of comments made on this site, but we need not have worried. We were very happy with Los Zocos for what we paid. I e-mailed ahead and asked for block 3, ground floor, because of taking my 80 year old mother and aunt. We were granted our request with no quibble whatsoever.

The reception staff were pleasant and helpful at all times. Our room was very pleasant, well equipped and very clean. There is plenty of entertainment in the club for those who want it.

My mother, aunt, sister, 11 year old neice and I thoroughly enjoyed our holiday and would not hesitate to book at these apartments again.
 
  Mrs Griffin from Staffordshire travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2005
Mrs Griffin rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We enjoyed our stay at the Los Zoccos but would not want to have stayed there longer than one week and there is no comfortable place to sit other than in the evening when the entertainment starts.

We found it basic in block 2 but clean and did wake up on the first morning to find a cockroach in our bedroom and we were on the top floor.

We found the food to be really good although most of it was on the cool side, even when we dined as soon as the dining room opened.

We had two very sunny days and cold nights at the start and from then on cloud and high winds. Being January we didn't mind too much. For the price we paid we had a good holiday but we wouldn't particularly return.
 
  christine from Shropshire travelled to Los Zocos Club Resort with First Choice on a 18-30s holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 01 2005
christine rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in the first floor 2nd block. The bedrooms smelt damp and the beds themselves seemed damp as well.

After reading reports about the accommodation we took some spray with us and give the kitchen area a good spray but still found one cockroach on the kitchen floor one morning, not very nice for children to see!

The bedroom area and living area are carpeted which is unusual for apartments abroad, what is lurking in them I dread to think.

Not bad but definitely not 3+, more like 2 star, I wouldn't recommend it.
 
  Matt from Leicster travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 12 2004
Matt rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Before we travelled, we were very apprehensive about the state of accommodation due to the reports we had read on this site. When we arrived at the hotel we were warmly welcomed by both the sun and very friendly staff. The girl on the check-in desk was very speedy at processing all of the new arrivals and handing out keys.

My only gripe is this hotel is not very friendly towards people with limited mobility as there are no lifts at all. This makes it rather difficult when arriving and leaving the apartments with your cases. etc. even more of a problem if someone in your party in a wheelchair, buggy etc.

Due to the reports we had read on this site, I immediately inspected our apartment, and found it to be clean. Even the crockery was spotless.

Although we stayed on a self catering basis, we did eat in the restaurants a few times and found the food to be of good quality and very well priced.

The situation of the hotel is approx. 2 Mins walk from the sea and opposite is a small shopping centre, which houses a few small bars and restaurants. Although we were local to main part of Costa Teguise there is not a great deal to do apart from take it easy. Which is perfect for the kind of holiday we required.

However, the entertainment in the hotel is fantastic. Lots going on all day, entertaining all ages. Including the adults.

This hotel is a definite thumbs up. No complaints at all. Do not be put off by the previous reports.

Go on. Enjoy yourself.
 
  A.Smeaton from Wakefield travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2004
A.Smeaton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We booked a holiday at Los Zoccos for one week 6-13/12/04 but after reading the comments on this site we immediately thought of cancelling but we would have lost half the cost of the holiday, so we contacted our travel agent who emailed Los Zoccos and asked for a room on the top floor of block 3 which appeared to have the most favourable comments, they replied they would do their best to accommodate our request.

We arrived at Los Zoccos and were given a room on the top floor of block 3, which was pretty good although whether they would have been able to accommodate us in high season is anybody guess.

The room was spacious and well kept, furniture o.k. the kitchen area was good with a kettle and a toaster which both looked new, crockery and cutlery were all o.k. I am pleased to say the bathroom was also o.k

After reading the reports we took with us some bug spray but I am happy to report we did not see anything to use it on, it may have been because it was December plus there were no carpets in the room. Looking round the complex If I had not read the reports I would not have thought there were any difference between the blocks as they all looked good to me.

About the complex itself, it is quite big with lots of sunbathing area, lots of sun beds, (but while we were there not to much sun). There is a large onsite club which is quite decent, but does not do much in the way of entertainment, the children’s entertainers do well for the kids and they put on two shows while we were there, Grease and Dirty Dancing, and there is a show bar next door but nothing much seems to go on there, mainly football on telly.

There is a centre Las Cucharracas just across the road which is pretty good, bars, restaurants,supermarket,indians selling electrical goods. shops selling cigarettes and spirits.

A bus ride to Arricife or Porto del Carmen is well worth a visit, in Arrecife where you get of the bus cross the road and they have just completed a walk way along the front and also the Grand Hotel which is the tallest building on the island and all glass fronted.

The days are warm but can be windy while it definitely gets cooler at night and a jumper or light coat would not go amiss.
 
  McCarthy from Kent travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 12 2004
McCarthy rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were very apprehensive about going to this resort but had booked it before visiting this site. However we were looking forward to spending our first Christmas and New Year abroad.

We arrived at Los Zocos about 10pm and despite telephoning and e-mailing a request for the new block was given an apartment in block 2. The first room was so filthy I would not have left my dogs there. We complained to reception who were rude and threw the keys at us to another apartment. Not much better, a cement mixer outside on the patio and the room dirty. Again dragged our cases to reception who in no uncertain terms said nothing they could do. Slept in our clothes. The next day found a rep who eventually managed to move us to yet another apartment. Dead cockroaches on the floor and filthy. We were promised that a maid would clean the room. This did not happen. Were awoken in the night by my daughter whose bed was covered in cockroaches. Spent the night trying to get of them. Next morning found another rep who after some arguing managed to put us in yet another apartment which can only be described as adequate. Christmas day ruined.

I am no snob but do expect cleanliness from 3*+ accommodation. Although self catering by Christmas night too tired to walk anywhere to eat, so ate in the restaurant, what a mistake, the food was cold and digusting.

The entertainment I found poor, the bar staff and hotel staff exceptionally rude and unhelpful and the first choice reps condescending, apart from one who was helpful.

On New Years Eve the hotel even tried to charge us the equivalent of £30 to enter the bar, although no entertainment was laid on. Needless to say we went elsewhere!

The holiday was so bad that we managed to get flights back almost a week early. Christmas and New Year being ruined. Do not waste your money by booking this resort.
 
  dallow from brixham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 12 2004
dallow rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

When we arrived at the hotel/apartment, we were greeted by long faced moody reception staff. On entering our room we were greeted by a grubby, smelly, dirty and not enough bedding for 4 adults.

On returning to reception to ask for the other bedding (sheets, blankets and pillows with pillow cases) we were again greeted by a sour faced receptionist who said "i will contact the maid".

We showered and changed for dinner. After 3 more complaints we got our bedding at 11.30pm.

The meals were cold and some were items were still frozen. We had too warm our meals up in the microwave and the gala meals were a complete joke.


The entertainment changed from day too day and was repeated from week to week we spent most of our time in the pool room playing bingo and having quiz's.

We would not visit this hotel again and not recommend it too anyone.
 
  J Hanson from Manchester travelled to Los Zocos Club Resort with First Choice on a 18-30s holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 12 2004
J Hanson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On our arrival at the hotel we thought it was quite nice, as the reception area looked quite plush. We were quite annoyed at having to wait in a big queue to get the key to our apartment, as there were only two staff on reception to deal with all the new arrivals. After finally checking in we were given the key to the apartment and told where to go.

When we walked through to the complex we were really disappointed as all the communal areas were dirty and in need of general repair. The stairwells leading up to the apartment had broken tiles, glass missing froms panels and bags of rubbish which had been left in walk ways. When we entered the apartment we were disgusted at the state of the place, firstly it had dirty smelly stained cord carpet on the floor, which we thought odd as it is usually tiles,as we looked further we saw that the sofa was all staind the kitchenette cuboards were falling off the wall, the lights in the bedroom did not work, the bedding looked dirty the place was just a mess.

We went back to reception to complain and was given another key to a second apartment which was even worse than the first one, this one looked like it had not been cleaned for months there were patches where worn carpet had been cut out and replaced with odd carpet, again there were no lights, the room was just a mess.

We went back to reception again with the hope that our rep could relocate us to accommodation that we had paid for. The rep said he would do his best but we would have to stay at Los Zocos that night at least, we agreed but not in the apartments i had been shown.

The rep got us another key from reception to one of the apartments in block three which were a lot cleaner, had tiled floors etc, but were still not 3* plus. We did not get to move hotels and had to suffer the full 14 nights.

We went out of the complex most days but one day my son wanted to go in the pool, when we arrived at the pool nearest to our block there was a sign on one side of the pool saying do not use as there is broken glass in the water, this was only displayed at one side of the pool, over the other side there were children still jumping in. This pool was left for over two days without being cleaned.

I would not recommend these apartments to anybody and I will not be going back there again, even if it was free.

Thank god we were self catering.
 
  c ambrose from nottingham travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 5 adults and 4 child(ren) in the party. The travel date was 12 2004
c ambrose rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Like many I was worried about the reports I had read. But there is no need to. Our rooms were basic but clean, if we asked the cleaners for anything there were only too happy to help you.

The reception staff are also friendly and helpful. The pools are clean and well kept but very cold. We only tried the breakfast, but were impressed with the selection and quality of the food. Especially with 4 fussy kids who want to try everything.

The entertainment was great especially for the kids. With things to join in with most of the day. The beach is only 2 minutes away and there are many many bars and restaurants within easy walking distance selling food from all over the world.

My 6 year old grandson took very ill, with broncitos and needed to go hospital urgently, for steroids and oxygen. We could not have got better treatment anywhere in the world.

The reception staff had a doctor to him in minutes and the doctor took him in his own car to a private hospital in Puerta del Carmen. Thankfully he got better and enjoyed his second week.
 
  Andy from Truro travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2004
Andy rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:


Just got back from a weeks holiday at Los Zocos. We stayed on the top floor of the new block and found nothing wrong with the cleanliness of the rooms, they were thoroughly every time. Note we did go during the low season so I assume they had more time to clean the rooms also we didn't have the problem with cockroaches some people have mentioned. We didn't hire any equipment like toaster or kettle but must mention we had to pay for the TV which was a bit of a con. Rooms had combination safes so that was handy but cost 14 euros (at the time) plus 10 euros refundable deposit.

Both swimming pools were fine on the whole, we found nothing wrong with them. Saw them being cleaned every morning (it can get windy at night) so that was a good sign. We didn't have much contact with the staff, but when we did there was nothing about them to complain about.

Didn't try any of the food there so can't comment on that nor the entertainment provided. Basically we used the hotel as a base and it served the purpose well. Don't expect 5 star quality from a 3 star hotel.

The location was good, a small shopping center opposite which had a good choice of places to eat and browse around. The beaches were very close by just beyond the shopping centre. Having had a look at other apartments nearby everything was on your doorstep. If you fancy having a look around the island (there's plenty to see) then there are leaflets for tour guides dotted around so it's worth picking one up and seeing what's on offer besides the beach. You can also get around on the buses if you're really feeling upto it. A bus to the other main resort of Puerto Del Carmen makes a good day out, buses there run every 20 mins and very easy to catch. This bus goes through Arriecife which although not a tourist attraction can be worth a visit. It's worth noting the bus stop is about 30 mins away from what we think is the main shopping street, just walk towards the Gran Hotel (you can't miss it) and then some.

The Teguise Market on a Sunday is also worth going to, plenty of stalls selling replica goods, don't be afraid to haggle, the stall holders expect it. Don't rush to buy things there as you may find the same goods in the corner shop.
 
  Richard Shone from Ilford travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2004
Richard Shone rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrived Thursday afternoon along with a coach load of First Choice punters. Only two receptionists working so queued for 40 minutes to get our room. I had emailed ahead and asked for block three and even received a reply confirming that they would "do their best to accomdate my request" Ha Ha!!. we got apartment 1130 in block 1. No cockraoches, but filthy rooms, evidence of squished roaches that hadnt been cleaned up, filthy fridge and i wouldnt cook in the oven. our bedroom was damp and the bathroom was mouldy the water green from the taps. That was when there was hot water. The sofa had ciggy burns in it and the cushion was paper thin. The blacony was nice thoough!!

I asked for us to be moved to block three. Reception staff were matter of fact and told me to come back on Saturday....

I had little faith on the staff until we met Leslie Garcia who is Guest Liason manager and she sorted it in minutes.

We moved to Block three and it was like a different hotel. Modern bathroom, clean rooms, no roaches and well looked after. if you could guarantee block three i would recommend the place, but since blocks 1 & 2 are soooo rubbish its a lottery and do you want to risk your hard earned on a gamble thats supposed to be a rest?
 
  Conway from Cheshunt travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2004
Conway rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Myself my husband and our 16 year old daughter arrived at the hotel and were given a room on the top floor which we had to drag our cases up to, on opening the door the room smelt musty and there were cigarette burns on the sofa.

We noticed when taking a bath that the water came out yellow, on the last two days we had ants in the bathroom and kitchenette which in my view was very small and wouldn’t like to try to cook in it.

We stayed all inclusive which was good value for the drinks side of it but not for the food which we complained about on a couple of occasions, the food wasn’t kept hot and we had undercooked meat and rock hard carrots and potatoes. On complaining the second time we were told that as the hotel caters for over 500 hundred people it was hard to get it right, well I disagree after having stayed in a hotel catering for over 1800 people in July with no problems with the food this was just an excuse. We hardly ate anything while staying there.

The animation team were very good getting everyone to join in the activities which were a lot of fun. The evening entertainment was ok some of the shows were good and all the children there seemed to be having a good time.

We think that this hotel is in need of refurbishment as I don’t think it warrants a 3 star plus rating.

The cleaning of the rooms leave a lot to be desired ours was cleaned 3 times during our stay but the bath seemed to be missed on each visit.
 
  Anne Riddington from Sleaford, Lincs travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2004
Anne Riddington rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrival went ok but there was only one receptionist on the desk so did take longer than necessary to check everyone in but check in was easy and well laid out maps gave directions to rooms.

Rooms was on second floor of block one. Was clean and not too tatty, had recently been painted and bathroom was good.

First day of holiday was a problem when work was been carried out to replace pathways and the entrance to our block was being dug up - they hit major problems with pipe work and at one point we could not get in or out of the room. First choice reps did look at it and confirmed it was a building site but did nothing! Hotels (English) customer services manager was excellent and did her best to sort the problem. It was a pity that work took as long as it did and the TV was put on free of charge and we didn't have to check out of our room until late on our day of departure. It did become the talking point of the block during the week.

I think that although the problem was unforeseen it was a concern that the 2 rooms we were shown as alternatives to move to were not to a very good standard and appeared tatty and tired. We didn't move room.

We all enjoyed the food that was on offer for all inclusive customers. The menu was different every day and we ate in the Mirador restaurant food was always hot and not dried out and staff were always happy polite and friendly.

The kids club reps were excellent and our children really enjoyed their time at them

We didn't go on any First Choice excursions as they all seemed really expensive and we didn't like the 'welcome' sales pitch at the start of the holiday but we did hire a jeep for 4 days and got around the island ourselves finding some great beaches and seeing all the sites of Lanzarote ourselves.

We all enjoyed the holiday and can see that Los Zocos if trying to improve its accommodation it will be interesting to see what another year will do for the resort!
 
  karen from south devon travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 10 2004
karen rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We were very worried about going to los zocos after reading the reports on this site when we got there on Thursday tea time we were dealt with quickly and went to our room which was basic but had everything we needed and was clean.

We were very happy with it. The food was really nice in fact I ate far to much as it was so nicely laid out I found myself having a bit of most of it, the chef was always checking to see that everything was as good as it could be and the waiting staff were really friendly.

The pools were really nice there was some litter around them but that was because people were not putting their rubbish in the many bins provided.

My ten year old daughter had a great time with the hotel animation team who did activities for kids and adults twice a day even my 18 year old joined in. The animation team also provided some of the entertainment in the evenings they were all really friendly and worked really hard. The other shows were also very good as well.

The only problems we had was the first choice meeting went on for ages and it just felt like they were trying to sell you trips and to be totally honest we didn’t find them very approachable when it came to general information.

We really enjoyed our holiday I was told that they read the comments on this site so I would like to thank everyone for a lovely holiday.
 
  sharon from west midlands travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 5 adults and more than 6 child(ren) in the party. The travel date was 10 2004
sharon rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just got back from los zocos, stayed in new block second floor, very nice and clean. Went prepared with ant spray & cockroach spray, sorry to say didn't have to use it once, the only time I saw a cockroach was in one of the toilets near the restaurant.

The food was very nice, plenty of choice on offer every night, make sure you take some rennie with you though, had plenty of indigestion, I wasn't so keen on the drinks though.

The weather was really hot & people who say it is windy there it is a welcoming breeze.
The staff seemed really friendly especially in the boulavard restaurant, they was even learning us the spanish lingo.
 
  ian sharp from bridlington travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 4 child(ren) in the party. The travel date was 09 2004
ian sharp rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

What can I say, the people who complain about this resort must be expecting 5 star holidays at 2 star prices.

We all thought Los Zocos was fantastic value for money, the food was great the staff were helpful and the animation team made the kids holiday perfect.

We will certainly be going to Los Zocos again, can’t wait!!!!!
 
  Michelle from Tamworth travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 09 2004
Michelle rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

After reading some of the reports posted we were very anxious about what we were going to find on arrival at the hotel, but did in fact E-mail them directly to request a top floor room in the new block (we had asked first choice to do this for us but they found it too difficult to do and so we did it ourselves!). We received a prompt E-mail back from the hotel stating that they would try to accommodate us.

On arrival the check in took some time as there was a whole coach load of people arriving and only two reception staff to check everyone in, but we did eventually get our key and made our way to block 3 on the top floor. We were pleasantly surprised to find not one cockroach and the room appeared to be quite clean - even if there was holes and tearing to the bedlinen.

Although we did not encounter any cockroaches in our room we were aware that there were other parties who had to be moved from their rooms due to this problem. However others were just given a can of spray that didn't work! On our arrival we did notice a huge amount of dead cockroaches around the outside of the kids club and the block near to it - these were there for three days before being cleaned away.

The pools were cleaned every morning as we saw them doing it, but the some of the other holiday makers don't seem to know what a bin is and therefore there was some rubbish flying around by early afternoon.

We went Self-catering (thankfully), we did look at the food but it looked rubbery and dried out and very unappetising, there are so many wonderful restaurants in the resort to choose from it wasn't a problem.

We had little to do with the hotel staff, the first choice childrens reps were adequate. They tried hard, but their hearts were just not in it. One of the girls I never saw smile once and she was just quite rude to be honest, but the others were very nice and tried hard.

The evening entertainment was dreadful. The "mini-disco" for children - where do we start! Two clowns come out, run around and wind the children up for half an hour, then kick them off the stage as the rest of the entertainment was starting. As you can imagine this doesn't go down well with the children. I don't know where they find the energy but the animation team did work hard - all I would say is that it could have been much better organised to appeal to all ages of children.

Some of the other entertainment was not "family" orientated either when it could have been. One evening they began a drinking competition at 9pm - certainly not something I expected to see in a supposed "family" resort. Also, one evening after the "children's run around", two women came on to the stage - no announcement (I have no idea who they were or what they were doing there as nothing was said). They then proceeded to prance around in nearly there bikini's changing from one outfit to another - people were just speechless, men laughing thinking all their birthdays had come at once and numerous families leaving the room! We think it was supposed to have been some sort of fashion show ...... enough said!

Don't book to go to the market through the rep - the bus to the market stops right outside the resort and will cost about 5 Euros for 2 people each way - instead of the 14 euros per person if you book through the rep.

As a base in a nice resort it's passable if you are in the newer block on the top floors, I would have to say having been in other 3* hotels, I would certainly only rate this as a 2* hotel and would not return again.




 
  Don Griffiths from Liverpool travelled to Los Zocos Club Resort with Independent on a singles holiday.
There were 2 adults and 4 child(ren) in the party. The travel date was 09 2004
Don Griffiths rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I've stayed in Los Zoccos frequently over the past five years. Even now if I cannot get in there I travel to it for meals from other hotels.

I do not recognise any of the complaints listed in these pages as the hotel that me and my family have used over the past years.

We think that it's spot on for quality and value and I've stayed in most of the upmarket hotels on the island.
The problems apparent in Dec 04 are in my experience the exception rather than the rule.

I will still be staying there whenever possible.
 
  cranny from liverpool travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 3 adults and 3 child(ren) in the party. The travel date was 08 2004
cranny rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

(82,44,39,9,8,6) Viva Los Zocos. Like so many others we nearly did not go after reading the reports. But as you can see they get better from around June. Put it down to a fantastic lady called Leslie Garcia. If you go you will see her roaming around with her clip board. Give her your problem and it is noted and if it is humanly possible it is fixed.If you have kids then this is the place for you . The First Choice kids club ( Vimto Vicky and her mates) really make for a great holiday with 3 clubs a day plus the Rancho Texas trip on Wednesdays, leaving you stress free to relax by the numerous pools, or join in the many daily activities run by the animation team.This was our first all-inclusive holiday and we had no problems what so ever queueing. The pool bar has an all-inclusive area where you can just help yourself to beer, soft drinks, Ice cream and a constant buffet of burgers, chips, hot dogs, ham , cheese and various salads.At night the animation team put on a great show. Hypnotists, Starlight Express, Beauty and the Beast and Snow White to name but a few of the shows. They even invite the children to join in. The resort is a little quiet but if you like a complex based holiday which has everything then you will love Los Zocos. A Big thank you to ALL the staff for making such a great holiday
 
  Helen Slade from Reading travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 08 2004
Helen Slade rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived at Los zocos a little apprehensive, having read some of the reports on this page. However we received a friendly greeting and were given the keys to our rooms (third block, second floor). The apartment was basic but very clean, and we had plenty of room for our needs. The apartment was cleaned five times a week as stated, and on the times that we saw the cleaner, she was always very chearful. Outside there was litter on the ground which had been blown about by the wind, but when you observe people just throwing their litter down without attempting to put it into a rubbish this is hardly surprising. The swimming pool was cleaned thoroughly every day. The location of the hotel couldn't be better, just a five minute walk from the beach, local shops and variety of restaurants. The reception staff were always very helpful and chearful. The first choice childrens reps were brilliant with the children and kept them occupied at various times throughout the day. My daughter loved the animation team with their rendition of Dirty Dancing and Starlight Express.
 
  carol from peterborough travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2004
carol rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We travelled to los zocos very apprehensive after reading reports on this site.We arrived in our room about 9pm after a day travelling,( block 2 ground floor). We were greeted by about ten cockroaches (huge). I told reception who sent someone to spray within ten minutes. We were moved to new block after five days as soon as a room became available.Our new room block 3 was lovely.The only problem with the food was the flies that were always on it,my son caught a bacterial bug 8 days into the holiday and was in hospital until the flight home.The staff are wonderful especially Leslie Garcier who was very helpful all the time, she went out of her way to help myself and my family when my son became ill. THANKS
The animation team Mark, Miquel Carola and the gang work so hard to give the kids a brilliant holiday, we loved Starlight Express and the kids couldn't wait for the Mini Disco.What an amazing bunch of people. There is something going on all the time to keep the kids amused,the First Choice kids rep also do a brilliant job during the day and through till 11pm most nights.Los zocos is a fun place to stay yes the cleanliness could be better but they do try. The new resturant opened a couple of nights before we came home and it is fantastic so I know the food will have been improved. Thanks Los Zocos for trying your best.
 
  peter from hastings travelled to Los Zocos Club Resort with first choice on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2004
peter rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Well what can I say about the place. I have been back from holiday for 3 weeks I loved the holiday.

The resort was great for someone in a wheelchair the animation team really made my holiday. They were all so enthusiastic about their jobs. Plenty of activities going on in the day for everyone & the same in the evening. The animation team got me involved with most of the activities cannot say how much I enjoyed it. I am thinking of moving out to Lanzarote to live & work, would love to be in the animation team.

The area around the resort was all ok for wheelchairs I could get into every shop I wanted to. Cannot wait to I go back to live or for a new holiday. All in all I have nothing to complain about
 
  Rebecca Williams from Kent travelled to Los Zocos Club Resort with First choice on a family holiday.
There were more than 6 adults and 3 child(ren) in the party. The travel date was 08 2004
Rebecca Williams rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed above the small snack bar by the quiet pool and found many ants, it was due to all the drinks and food underneath.

We stayed in block 3 and the room was very nice but had a small problem with the cleanliness, other wise the room was nice. There was a dead cockroach in corridor floor and it stayed there for about 5 days.

If you have small children ask to stay on the ground floor because the stairs are extremely slippy and my sister fell down the stairs as well as another small girl that we went with.

The pool was cold and sometimes dirty but was good for children.

The location was brilliant as you could cross the road and there was a many shops bars and restaurants and a lovely beach.

The hotel staff were nice apart from some of the all inclusive staff because we wasn't paying they were ignored.

The people at the hotel are lovely and there was some absolutely brilliant shows including Grease, Dirty Dancing, and hypnotising.
 
  m.smith from cardiff travelled to Los Zocos Club Resort with first choice on a friends holiday.
There were 2 adults and 5 child(ren) in the party. The travel date was 08 2004
m.smith rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived early evening and were given keys to apartment, it took us 30 mins to find it as it was getting dark. staff were unhelpful.

The floor was dirty, there was a smell of drains coming from the toilet. This was reported twice during our stay and the staff resolved it by leaving a can of air freshner!!!

We were unable to leave the doors or windows open at night due to cockroaches. There were many dead ones found under the beds and on the balcony in the mornings.

The pools were reasonably clean but often litter had blown in. The heat in the club house unabled us to stay there for very long.

The entertainment was poor, repeating almost the same each night.
 
  maria griffiths from aberdare travelled to Los Zocos Club Resort with first choice on a family holiday.
There were more than 6 adults and 5 child(ren) in the party. The travel date was 07 2004
maria griffiths rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived thursday the 1st july about 10pm. after specifically requesting new block, high floor, we were given the old block which when we got there was dirty and smelly and not up to 3* standard at all! All the old block rooms are dirty and dingy and smell terrible the light fittings are hung from the opposite walls and are easy for children to hang from as the wire hangs just above your head. Wall fittings come away from the walls and all rooms are carpeted!!!!!!! Not hygienic in a country that hot and especially as the balconys are riddled with ants.

The complex itself was very well maintained but it seemed the money spent on the hotel was only making a difference to the all inclusive eating area and a tree which was being put in reception!

When we confronted reception staff about the bad state of our rooms they just argued that not everyone has the same standard and the room we had were fine. We sat in reception until a member of our party had to take keys from the receptionist who is very ignorant and abrupt and try as many rooms as she could until she found a new room that was decent.

The first key she was given led her to walking in on a half-dressed holiday maker who was already occupying the room!!!!

After we were told only the old block was available, mysteriously after this mishap we were given a key to a room in block 2!!(make sense)the room was 100% better than the first but still not a 3* standard. Still carpeted and light fittings hanging but liveable.

There are very big house cats in the hotel and they will come into your rooms if patio doors are left open so with no air con the rooms were un sleepable!

The hotel is in an ideal spot about five minutes from beach and local bars and restraunts. We ate at legends every night which sold good English food at really good prices.

The staff at this hotel need to be taught customer service and the rooms need to be refurbished.

Why should a family stay in a first choice families hotel that has light fixtures hanging off the walls????
 
  Sharon gore from mountain ash travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2004
Sharon gore rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived at the los zocos on thursday july 1st 2004. When we got outside it looked really nice We got to reception and was allocated our rooms. We were given a map to where our rooms were and it took us ten minutes to find it.

On arrival of the room we walked in to find it looked like a bedsit and the disgusting smell hit you straight away. The light fittings were hanging from the ceiling with all the wires showing. The bedding was something out of the olden days (REALLY GRUBBY). We went back to reception to complain about the room because on the booking form we requested the new block and this was ignored. The reception staff were very ignorant and abrupt especially the blonde one.
They told us that were nomore rooms available so we decided to stay in reception until something was sorted out. They told us to ring the emergency number for the reps which we did so to find that there wasno answer(this was supposed to be a 24 hour number)
A member from our party then asked a different member of staff if there were any other rooms available and we were given 4 sets of keys in block 2.
They werent perfect but they a lot better than block 1.
why should people pay the same money to stay in block 2 as other people who stay in block 3 which was a great deal better.
The only picture you see in the brochure is of block 3 appartments which i find very misleading.

Block 2 appartments have carpets right through which are brown in colour and attract ants and you scratch all the time coz they are everywhere.

The cats are like baby tigers.

We cant comment on the food coz we ate at legends bar which was fantastic sevice and very cheap but not only that the restaurant on site was being refurbished. We were only told this 2 days prior to going and that only small hand tools were beinbg used but when we got there they were using numatic drills and small diggers.and the restaurant was completely gutted.

The swimming areas were excellent no problem there.
the location was great.
But i would not stay here again there were so many people complaining that we new we werent alone.
 
  Moira lloyd from Mountain ash travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 07 2004
Moira lloyd rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived on 1st july 2004. On arrival we noticed that the outside of the reception looked very nice.We then went into reception which was very clean and tidy.We checked in and was given keys to our rooms and also maps directing us which in the dark was very hard to read.On arrival of our rooms we entered to find cockroaches coming to greet us,the smell was disgusting and the light fittings where hanging from the ceilings with bare wires showing.The room was very grubby, in fact it was rated at a 3* but i wouldnt say it was a 1*.
We decided there was no way i could stay here with my 8 year old child as it was dangerous with the light fittings the way they were.
We went back to reception to be greeted by the most ignorant and abrupt staff who basically didnt want to know. We asked them to reallocate us to more decent rooms which when we booked we requested the new block 2nd floor but we was given the old block bottom floor.
They told us that they never had any other room keys so we decided to stay in reception until they find us some keys,A member of our party asked again a bit later and there was a different member of staff on duty and out of the blue he found 4 sets of keys for us to have a look at.The keys we were given were for the 2nd block 2nd floor. The rooms were quite the same as the 1st floor but it was a lot cleaner, the only thing was that the rooms had carpets instead of tiles which was very unhygenic for the weather conditions out there. there was ants everywhere and the cats were like baby tigers you couldnt leave your room door open because the cats would have been under your beds and in your room and they were very nasty.
We didnt eat at the resort because there was building work going on. We were told 2 days before that the work was very minor with only hand tools being used but when we got there they were using numatic drills and little diggers basically the restaurant was gutted.
Location was fine everything around you.
I will not be returning to these appartments at any price in the near future.
 
  Richard from Dunstable travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2004
Richard rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived on thu 01 july and after requesting Block 3 (new block)previously, eventually got it.
After reading all the reports on this web page we were a bit dubious of going but still did.

The staff around the hotel were more than helpful, and in the bars you never waited longer than 5 mins to be served in peak times. The All inclusive drinks are locally produced so will never be up to uk standard but still acceptable.

The room was fine and clean with plaster flaking off the wall in places. Could do with revamp but ok. Maid was in 6 days a week clearing up our kids mess!!

Fodd in the boulevard restaurant was nice with great variety, different dishes each nite. If you decide to go out for dinner then go to the Casa Grill bar, you wont find food so superbly cooked.

Entertainment was pretty good each nite although they relied on holidayers participation at times, but differnt evry day.

The beach is very clean and soft sand although sea can be rough if windy out there.

First choice kids club is next to nothing and the kids will totally enjoy. The staff are brilliant and work real hard especailly Doodle Debs.

If your looking at buying electronics, camcorders etc then take a dixons catalogue with you to see exactly how good a deal your getting.

Only saw cockroaches when a builder dug a drain up to eliminate them.

Remember however good or bad the holiday is its the people that make it specail, especailly the other holiday makers that you meet :-)
 
  Harrington from carshalton surrey travelled to Los Zocos Club Resort with First choice on a friends holiday.
There were 4 adults and 4 child(ren) in the party. The travel date was 07 2004
Harrington rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We arrived on the 1st July 2004, we found the reception to the hotel very light and airy. The hotel staff at reception were very polite and pleasant.

Before we went we requested a room in the new block on the 3rd floor and that is exactly what we got. The room was very clean and the beds very comfortable, I looked in all the cupboards and under the beds and didn't see any cockroaches in our room for the duration of our stay the only problem we had were with the ants in the bathroom but they were dealt with straight away.

The location of the hotel is very good near to the beach and the bars. The hotel staff everyone I spoke to were very nice and did their upmost to help you. The animation team did a wonderful job and worked really hard to keep children and adults entertained through the day and night. Although the entertainement at night is mainly done by the animation team they do have a hypnotist on a saturday night which act is repeated every week so that got a bit boring once you had seen it and was a bit rude for the kids to watch and the singer on sunday night was terrible.

I did feel that the rooms could be swept a bit more frequently than they were although the maids come in 5 days a week.

The food was ok sometimes it was really nice other times not so good but that happens with all all inclusives we certainly didn't go hungry and didn't feel the need to buy our food else where. Any one going to the Los Zocos please don't be put off by other peoples comments make sure you request the new block and you shouldn't go wrong we had such a good laugh there and the kids were upset to be going home.

They are really trying to upgrade the hotel and take all comments seriously. Would I visit this hotel again yes I would but not for a few years as i like to try new places. If you have young children this place will keep them occupied for hours on end as they have a brilliant team of animators who will make their holiday fantastic
 
  Gordon Hamilton from Clydebank, Glasgow travelled to Los Zocos Club Resort with First choice on a family holiday.
There were 5 adults and 0 child(ren) in the party. The travel date was 07 2004
Gordon Hamilton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The reception of the place was very clean, when I walked in I thought everything was going to be as clean as that. I was wrong.
First we had to find the room wich was hard becaude most of the lighting leadin to the room was no working. We had 1st and oldest block, ground floor(all the two bedrooms are on the ground floor!)
The first room we had was dirty, the sofa, the beds, everything in the place was dirty. There was also a light next to the kitchen hangin by wires! PLUS THERE WAS LOADS OF COCK-ROACHES! So me and my family decided there was no chance we were stayin in this room, we sat up all night then in the morning went down to the reception to get another room.
The rep didn't look like she was bothered at all about us, but she said we could try block 3, so we did, we went to the new room but there was this extremely loud constant whistling noise coming from the windows, so we had to get another room.
After about a 3 or 4 hour wait we finally got the right room (even thought it was 1st block) no sign of cock-roaches, quite clean, but still it wasn't what I expected.

The location of the hotel was amazing, right next to a netto(shopping market) and shopping centre and the beach was only a short walk away.

We never really had any bother with the staff, it was the reps!

We never really took part in any entertain but it just seemed to be things goin on at the night club next to reception, like euro 2004 matches. And speakin of the nightclub it was very dirty too.

The pools didn't look as if they had been cleaned at all, and 1 was suposed to be heated but they were all freezing cold!

I wouldn't really visit this hotel again, just because of the cleanliness and state of the rooms and the work being done on the "el mirador" restraunt.(very noisy)
 
  Martin from Newcastle travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 4 child(ren) in the party. The travel date was 07 2004
Martin rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:


I was very impressed with our arrival, swiftly dealt with and eagerly met by the reception manager who made sure we had two lovely rooms and gave us an assurance that any problems we had would be dealt with swiftly, which was a very encouraging start.

On arrival in our rooms we were pleased with the space and the overall appearance, yes there was a small stain on the carpet (bleach) and one of the kitchen cupboard doors qouldn't close, but to me thats not a problem. I mean, its 3 stars for goodness sake.

We needed a second bed in one of the apartments, so after speaking to reception it arrived at 10.30 pm, which yes was a little late in the day, but at least it arrived and they insisted on making it up for us.

The reception rang me during the first afternoon to make sure everything was okay and asked if we were happy with the rooms etc and if not they would move us.
I saw one couple complain the first day and they were moved to block 3 without any problems.

We met the new guest relations manager, Leslie Garcia, towards the end of the first day, and what a wonderful person she is, she has only been there 3 weeks, but she is very attentive and is already making a visable difference with her presence, keeping an eye on problems, writing problems down as they are raised and making sure they have been corrected within a reasonable space of time. She and the Hotels Director have some good ideas about the development of the complex and are both striving making the place even better

As for the food, I honestly expected to get bored with 2 weeks all inclusive and we expected to eat out for a few nights as a change, however, this was not the case, the food for 3 star was simply excellent, always a great choice of salads, meats, fish, including smoked salmon, mussels and fresh prawns some nights, freshly cooked steaks etc, pastas, pasta salads, soup, cheese and biscuits, always something to tempt and always hot!!!

Breakfast are a dream, loads of choice and freshly cooked, worth getting up for in the morning

Pools and surrounding areas were cleaned every day, without fail. Okay, its windy so some litter builds up during the day, but this is unavoidable.

Bar, restaurant and snack areas always cleaned away with efficiency, and any spillage (kids etc splling pop etc) was cleaned away within seconds, and I mean seconds.

The animation team deserve medals, they really did make our kids' holiday, they are incredible people, working long hours to entertain the kids and adults alike, all with great talents, the Dirty Dancing show was amazing along with the Starlight Express, and the kids enjoyed getting involved in the Snow White and the seven dwarf show on Wednesday.
Personal thanks goes to Miguel who did everything he could for us to make the 2 weeks for the kids enjoyable, and he is just a 'top bloke'


The hotel is currently undergoing a refurbishment program, with Blocks 1 and 2 getting new bathrooms, kitchens and the carpets are being replaced with tiled floors, I couldn't get a defined completion date, but this is currently ongoing and should solve many of the complaints about dated rooms etc.

We only saw one cockroach late at night run across the path, my son chased after it as he wanted to take it home We never saw any in our room (top floor)

The El Boulevard restaurant in being extended and will have a seperate kids buffet section which will be better for the kids. as at the moment it is all one, as in the kids share the same food etc.


In summary, no hotel is going to be perfect, but the staff at the Los Zocos are aware of there problems and are doing everything they can to improve things, problems are going to arise and I always judge people on how well they respond to problems and the Los Zocos is one of the best businesses/hotels I have come across for dealing with complaints/problems, they are attentive and they will go the extra mile to sort things out if you are not entirely happy.


I know the people at Los Zocos will read this at some point and credit where credit is due, We nearly cancelled after reading some reports, but that would have been the biggest mistake we made, we had a great time here and I'm already looking to come back next year and that in itself says something.

Anybody who doesn't enjoy themselves here is really not trying.
 
  Karen Hancock from doncaster travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 07 2004
Karen Hancock rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Well let me start with, was dreading arriving at this hotel after reading the reports on this page. We arrived at 7.o.clock in the afternoon, the reception area was clean and bright but i remembered reading that on a report on here so i thought dont get your hopes up yet.

We were dealt with quickly and efficiently, given our cards, and told where to find our rooms, we walked out of the door and bumped into lesley (sorry cant remember your surname) what a woman she is - cannot do enough to help all problems sorted straight away - a very freindly face around the complex always willing to help, and actually came to talk to us every day to see if everything was ok, which i reacon goes a long way, anyway she showed us where to find our room, which was on the 3rd floor of block 2 straight across from the aqua bar and the resturant thats being refurbished - i thought oh no lots of noise, but was wrong there.

The room was clean, and is the 1st ever hotel room ive been in on all inclusive where we had a kettle :) what a good touch that is.
The surrounding area - pools were large and clean - while we were there the wind was blowing al most of the time, so cups etc were blown around, one thing is that there arnt enough bins around for the rubbish therefore the bins get full quick and were not emptied often enough.

Food was good, if you didnt eat enough it was your own fault, food was always hot and well prepared. One thing that needs mentioning here is the dessert table needs to be put in some sort of cooler, it was very very hot while we were in resort and the puddings were often warm.

Entertainment team were friendly and efficient. We cannot comment on the kids clubs cos we didnt have kids with us.

Summing up this hotel it was clean and tidy - i mean come on some of us i feel must have expected to get 5 star when they only payed for 3 and i have been in much much worse 3 star hotels. Food was ok. Staff were friendly enough, some more than others and some giving more than they really needed too. I would go back to this hotel if i was ever to go back to lanzarote.

One small thing is get air conditioning that would have made my holiday perfect. Ha ha i did have to find one thing. :)

Thanks for a lovley holiday, keep up the good work.
 
  paul oliver from dartford travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 07 2004
paul oliver rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We was very much looking forward to going on holiday, however i had seen the web page and was a little bit worried, we arrived at los zoccos and i thought quite nice until we got to the room filthy filthy filthy filthy and not to mention disgusting smell of urine from carpets. maid had not hoovered or cleaned apartment prior to our arrival, i dont mind creapy crawleys but our ground floor apartment block one was loaded with cockroaches. we had a letter from agent that work was in progress on the site, just our luck right next to it,kangos drills the works.

only went out on the first night with my kids as my other half was very upset and depressed at the place. im the sort of bloke that will make the best of a bad situation. we went to legends to eat and did the rounds on the resort boring boring boring ghost town at 10 oclock could see the beach looked okay.

in the morning spoke to the guy in the next apartment he said he was quite happy with room hmmm, i asked for a new room and was given keys i had a butchers same filth i mean carpets curtains hanging of same smell.whent round pool next to building works okay i suppose if you like strong wind lillows blowing every, plastic bear glasses blowing every where, pool filthy I decided that first day no way i spoke to the rep and told them that my two year old son has an alergy against fibres in carpets wich he can not be tested until he is eight a medical condition! i was transferred that day to the most beautifull apartment in puerto del carmen and i can say we had the best holiday we have ever had mind u i had to pay an admin fee and pay for both taxis, My opinion on los zocos is second best and costa teguise.
 
  Gemma Coleman from Manchester travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 07 2004
Gemma Coleman rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I arrived to Los Zocos Hotel at 9.30 or 9.45pm. It was quite dark outside and we had problem finding our rooms. We found our rooms after 10 minutes of searching. We were there for 2 weeks and my family had big cases which are heavy and we have to lift it up lots of stairs which was difficult because the staircase were small, but finally we did it.

The food was bit good but I was ill for 3 days with tonsillitis and I didn't eat for about 3 days.

The pools were clean but a few flies and leaves about and the winds blew cups around, but the litter bins always full so the people end up throwing them on the floor.

The room was bit smelly of urine so we opened the window. The bath water was bit of yellowy. We didn't have any cockroaches greeting us so I am shocked to hear about cockroaches in most peoples reports. I was bit upset that the television had no subtitles for my 12 yr old daughter who's profoundly deaf. We asked Lesile and she didn't help at all she just go on, on, on about Lanzarote which bores me and my daughter was very upset because she couldn't watch Nickoldeon or Disney channels. My daughter didn't go the teens club because she was deaf and unable to hear so she spent the whole holiday sunbathing and swimming. It was boring holiday for her and I paid lots of money to go on this holiday but i'ts no good I will never go to Loz Zocos again andIi think it's 2 star not 3 star.

Gemma Coleman, Manchester
 
  Becka Williams from Canterbury travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were more than 6 adults and 3 child(ren) in the party. The travel date was 07 2004
Becka Williams rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in the new block and the stairs are very slippery all the children and some of the adults had feel down the stairs and the tiles were falling off.

There was lots of lizard and cockroaches roaming outside the appartments. One night the children woke up and were covered inants because we were above the pool side bar. At 3am in the morning the bar music is still load and kept us awake.

The pools were dirty with green moss growing around the outsides and slippery tiles again. The pool wasn't cleaned out everyday with dirt still at the bottom of the pools. THey were also extremely cold.

The shops inside and outside th e hotel weren't very good. Just up there is a good chip shop and a bar next door which we often visted at 2am in the morning. THe staff were helpful most of the time.

There is a strict rule for drinkers under the age of 18 if your all inclusive paying adults prices without getting the alcoholic drinks. There is security everywhere at the night The electronic shops are very persusding when you walk in pressuing you to buy.
 
  griffiths from newton abbot travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 06 2004
griffiths rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

los zocos is a dirty disgusting place that should be closed down and refurbished. New block of apartments clean where you could see but look under the bed and god help you. Blocks 1 and 2 infested with cockroaches.

Food dreadful, ate out for 4 days and nights even though all inclusive

location ok - not much in resort really, bit shabby
hotel staff ok - nobody stood out

evening entertainment ok for the kids - but animal shows (parrots & snakes) then involved photos with kids at 10 euros a time.

returned a home a week early - could not afford to stay any longer having to eat out every day. Pool not cleaned while we were the, neither were the grounds. filthy dirty place.
 
  Meade from Maidenhead travelled to Los Zocos Club Resort with First Chioce on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 06 2004
Meade rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This is to date the most flithy place that we have ever stayed.
The pool was disgusting. Certainly not up to standard!
algae at the bottom and around the sides. Without all the foreign objects floating!

Beer glasses,bottles,rubbish left on site for the whole 14 days of our visit. This rubbish was also left like this in the children's play area. Smashed glass all over the pool tables located by the pool. Not cleaned away for 4 days!

We stayed in the 2nd block,ground floor. It certainly looked well used! Tatty and not clean. Still had left over items from the previous occupants. Over 20 crockroaches came into our room from the back of the wardrobes.Our children found the crockroaches inside the pockets of their clothes. Our room was fumigated with oursleves still having to stay in the room.The fumes were horrendous and when they offered to move us to a different room in block 1,this was also crawling with cockroaches as soon as we opened the door!!

24 hours later moved.As the crockroaches were still coming in and still alive!!!! after 2 cans of spray!

Block 3(New Block) is much nicer and cleaner. However bags left with dirty linen in for 4 days! On and around the block!

We were given a free meal(for food that had to be thrown away) Don't bother! food was rubbery,tasted off,no chioce for the children. Ended up with tomatoes and cucumber!

Will never go again.

The whole place needs to be throughly cleaned and updated.



 
  sally from shropshire travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 06 2004
sally rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

when we arrived at 11 o clock at night we had to find our apartment using a map given to us from reception whitch in the dark was difficult. staff were quite helpful rooms were ok. Worst part were the stray cats about .No air condition in rooms but couldn't leave doors open incase CATS CAME IN.The entertainment at night was rubbish .The resort is also very windy.

 
  martin from Stockport travelled to Los Zocos Club Resort with First Choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2004
martin rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

the all inclusive offered by this hotel was of a high standard given the money paid for the holiday. Great value. Food was of a high standard and with plenty of variety offered choice and a great english breakfast!!

The hotel was very clean. pool and surrounding area cleaned daily. rooms cleaned frequently and bedding and towels changed regularly. the only thing that spoilt the clenliness was visitors to the hotel who leave plastic cups instead of using the bins provided which in turn attracts cockroaches.
The room was spacious and clean.

The location of the hotel is close to the beach and local shops, taxis and bus service.

The staff at the hotel spoke resonable english and very good spanish. Killian in the pool bar was very polite and helped to add to our enjoyment of the wednesday bbq evening in the pool bar.Reception staff were approachable and quick to sort any problems or enquiries guests had.

The entertainment team offered a variety of entertainment which was aimed mainly at children. This was still enjoyable. The neighbouring Boulevard bar which is also available to all inclusive guests was hardly used and could provide an alternative to guests without children. The majority of the entertainment team are Dutch and spoke several languages for a variety of guests. Very proffesional, especially Miguel and Mark who were good entertainers.

Overall a very good clean hotel with helpful and polite staff. Very good value for money.
 
  chris shroll from cwmtillery wales travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 06 2004
chris shroll rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On arriving at los zocos we were checked in and given our ID cards(all inclusive)very quickly.We found the rooms after a short walk in the dark and they were clean ,tidy and well furnished with very safe balconies for young kids.During our stay the bar staff were excellent,though drinks were better quality after 23.00(when you had to pay for them)Restaurant staff and food was top class plenty of variety every day.Entertainment was brilliant day and night the kids club people work their socks off 24/7.if you don't enjoy your self here you didn't try to.Only bad point, in the night the paths are poorly lit,one night a lady fell into my neice Bobbi and banged her head.
 
  Katrina Braidwood from Gretna travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 06 2004
Katrina Braidwood rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Board Basis: We went self catering as we like to eat out, only cooking for breakfast and the occasional light lunch. The kitchen is basic but as we expected. A rental fee is required for a kettle and toaster. (The kettle was €7). We never ate at the hotel complex so we cannot comment on the quality. During June it was €19/day to upgrade to all-inclusive which I'm sure would work out cheaper than pre-booking.

Hotel Cleanliness: We pre-booked Block 3 (the more recent of the three) before we left the UK. They were clean and tidy, with the towels and linen changed 5 days out of 7. The outside areas of the complex including the pool areas were littered with plastic cups and litter which swirled in the wind.

Hotel Food: As stated above we never ate in the complex.
Hotel Location: Well situated, opposite a shopping complex, next to Netto and there's a bus stop adjacent. 5 minutes walk from the beach. Theres a couple of excellent Chinese Restaurants opposite. Try La Terraza on the front for meals at any time of day. Avoid La Cucharas, expensive with hidden charges. (Theres a guy on the corner opposite the complex handing out flyers for this one).

Hotel Staff: No-one in particular stood out.

Entertainment: The kids never went to the Kids Clubs the whole week, so we cannot comment. The evening entertainment venue was always too busy as the Euro 2004 matches were being shown on big screen prior to the entertaiment. (We were in a party of 9). The Boulevard (next door) was always quiet.

The Sunday Market excursion cost us €15 return on the bus from the bus stop outside. This is a third of the price it would have cost through First Choice. Take a light jacket or pullover when you go as its high up in the hills and so is usually quite cold).

The Medieval night (booked through First Choice) costs €43/adult and €20/child, this was absloute nonsense and we left after 2 hours.

Overall, as a base for sleeping and breakfasts it fitted the bill. I doubt we would stay there again.
 
  Pauline from Lanarkshire travelled to Los Zocos Club Resort with First Choice on a 18-30s holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 06 2004
Pauline rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Accomodation was basic and could see that it was being upgraded in some areas but as yet hadn't reached the first block which we were staying in. Although this did not put us off as it was very clean and an ideal family holiday.

We ate several times in the Boulevard and found the Steak House very nice and very reasonable priced. Did rate the drinks in the Aguamarina (and we were paying for them) We could have upgraded to All Inclusive but min period that they offer is 3 days. Felt in height of summer hotel could become over crowded and with a small child like we had you may find it hard to keep an eye on them. The Aguamarina was like this in the evening and childern could easily be lost as outer doors were kept open and one led to main road.

Overall though I would revisit the Hotel, staff were helpful and they were dealing with the cockroach problem.
 
  Debbie Cooper from Houghton le Spring travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 3 adults and 6 child(ren) in the party. The travel date was 06 2004
Debbie Cooper rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Los Locos is exactly what it says on the box. Three bedroom, family accommodation.

Their were 8 of us in our group. We were self catering, room only and we only paid £150 each for a week so we felt we had value for money as this included flights, meals and transfers as well as week at resort.

When we visited the pools were very very clean and well maintained with an all day lifeguard. The only problem we saw was a loose handrail which could have been dangerous.

The reception staff were extremely helpful.

Hidden costs are hire of kettles and hire of a room safe.

We were in the new block and did not see conditions in the old.

We never saw cockroaches, balconies were always clean and towels / bedding regularly changed. Rooms basic but adequate as a base.

Kids enjoyed all of the facilities and the drinks at the bar (which we used for daytime beers), was cheap.
 
  Nicky from Staines travelled to Los Zocos Club Resort with First Choice on a singles holiday.
There were more than 6 adults and more than 6 child(ren) in the party. The travel date was 06 2004
Nicky rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Found the hotel communal areas (corridors/pool) etc in need of a sweep but this was mainly due to wind etc. The Pool 2 toilets were however vile - this was not due to them being dirty but a drain issue. Found the Aguamarina room itself dangerous as there are boulders cemented into the ground which, in the dark, can be a bit of a hazzard to children as well as drunk people. The entertainment was very poor if I wasn't all inclusive I would have left)- however, the BBQ in the snackbar each Wednesday was very good (or it just seemed that way compared to what was on offer in the Aguamarina). I found that if you paid for drinks they were much better in quality and service (felt a second class customer if on allinclusive). Finally, waterpark is a deathtrap (avoid the ride with the rubber rings) and a bit of a rip-off - take drinks and crips with you. Overall, however I did enjoy my holiday and found the food very good.
 
  Tracey Robertson from Houghton-le-Spring travelled to Los Zocos Club Resort with First Choice on a friends holiday.
There were 3 adults and 5 child(ren) in the party. The travel date was 06 2004
Tracey Robertson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at Los Zocos self-catering - three friends and five children in tow. We found the hotel is what it says 3 star. The rooms were basic, fairly clean, towels and bedding changed 5 times in the week, certainly didn't have any problems with any creepy crawlies at all!! We booked 4 weeks prior to departure and only paid £150 each for the week departing from Newcastle. The hotel swimming pool was clean plenty of sunbeds to go round, it was actually quite quiet for this time of year. The hotel is only 1 minute's walk from the beach too, a quiet resort but good for a family holiday. For what we paid, it was a bargain!
 
  G Harris from Southend, Essex travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 06 2004
G Harris rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had a throughly enjoyable time at the Los Zocos and have booked to go again in a few weeks. We were in block 3 which we requested after a few ill reports about blocks 1 and 2 but we spent our last day in the older blocks and they were fine anyway, although block 3 was lovely and would advise anyone to make a request to be placed there before you travel. Our apartment was kept very clean, maids were very accommodating and any problems were sorted.

The daytime activities were endless always something to do or some sort of competition going on for kids its just great with the football, mini-golf, creche, playgrounds, pools etc.

We stayed self catering but paid to eat the all inclusive buffets as the food was really nice and a wide variety for all taste the all inclusive restuarants are kept clean and food is constantly topped up and renewed. Because we have seen the food for all inclusive guests we have booked to go back all inclusive which we wouldnt normally do as worry about quality of food.

Entertainment was good and reps really friendly and enthusiatic in the entertainment team, first choice resort reps, however were not as friendly and quite unhelpful.

Los Zocos makes for a great and action packed holiday for all ages
 
  Amanda Pringle from Choppington travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 05 2004
Amanda Pringle rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed in the old block of apartments and unfortunately had to be moved due to infestation of cockroaches. The 2nd room was not much better but not as much wildlife. Staff very friendly! Complex clean and tidy! But rooms in old block not up to much! Try to get new blocks as they are much better.
 
  Chris Appleton from Jersey, Channel Islands travelled to Los Zocos Club Resort with My Travel on a family holiday.
There were 6 adults and 2 child(ren) in the party. The travel date was 05 2004
Chris Appleton rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had two apartments in the old block, 1 & 2 bedroom, apparently all the 2 bedroom apartments are on the ground floor. It was quite evident that the apartments were old and in need of some serious TLC. The carpets were shabby & looked dirty & most of the furniture needed replacing. We were greeted by cockroaches on our first night, so asked to be moved the next day. Our second apartment was located on the second floor of the same block & wasn't really much better, sadly the cockroaches returned & forced us to move a second time. We were moved to an apartment on the top floor of a newer block that we found much better, no cockroaches, newer furniture & tiled floors. The reception staff were friendly & keen to help us find some appropriate accommodation. The apartments are located near the beach with a good choice of restaurants & bars.
 
  S Quinn from Mayo, Ireland travelled to Los Zocos Club Resort with Falcon on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 05 2004
S Quinn rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

If you value your own sanity do not stay at these apartments - they are the worst I have ever seen.

First Apartment was dark, dingy, dirty, smelly, grotty, grimy - awful just awful.

Second apartment (block 3 - after a 4 night wait) better but still smelly.

Didn't eat here - it looked dreadful. Didn't even feel confident cooking here for hygiene reasons.

Entertainment - didn't bother with it - bar absolutely awful - any bit we did see all I can is "Butlins".

Reception staff rude - bar staff in need of some language tuition. Litter all over the place.

Kids Club - who do these girls think they are - activities were changed - "wet and wacky" became a BIRTHDAY PARTY for some kid my children didn't even know - "farewell bash" became an unsupervised "mini disco". Totally misrepresented by Falcon. The only thing my children happened to enjoy was the Soccer School but even the poor guys running it were having a hard time - they were told during the week that one would be moving to Costa del Sol on Friday and still didn't which one it was to be on the Wednesday.

This has been the worst holiday I have ever experienced and I felt so sorry for my 3, 5 and 7 year old children - this should have been their week! I have written to Falcon demanding a full explanation - no doubt there will be some fob off story.
 
  Tracey H from Melksham travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2004
Tracey H rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

On arrival we thought how clean everything was and overall were very pleased with the room, We had a kitchen with everything we needed to cater for our 1 year old at the time, The bedroom was spacious and met all requirements.

The food was fantastic, always hot and plenty of choice at the main restaurant, and for lunch the pool side snack bar was great for hot dogs, but we also visited the restaurant near the shop which had a more varied selection for lunch time.

The location was ideal for the beach about a five minute walk, and seemrd to be central for most trips.

Hotel staff were always friendly and always made time for the kids.

There was always poolside activities if you wanted them and kids club was fab, the animation team were really a credit to the hotel.

If I were to return to Lanzarote I would only consider staying at Los Zocos.
 
  jackie from mansfield travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 04 2004
jackie rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just back from 2 weeks in Los Zocos,had a very relaxing and enjoyable time.Room was in new block,very clean and never saw a cockroach in hotel anywhere.Payed for All-Inclusive for 1 week and while food was ok,was glad to be self catering for more choice.(Tip- dont book all inclusive until at hotel as it is half the price of brochures) Staff were excellent and while entertainment ok the staff were very lively.Location of hotel ideal,plenty of bars and restuarants in strolling distance.
 
  IAN LLOYD from NORTHAMPTON travelled to Los Zocos Club Resort with FIRST CHOICE on a family holiday.
There were 6 adults and 4 child(ren) in the party. The travel date was 03 2004
IAN LLOYD rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

A PARTY OF 10 OF US STAYED AT THE LAS ZOCOS HOTEL (ALL INCLUSIVE)IT WAS WITHOUT DOUBT THE WORST HOLIDAY I HAVE EVER HAD. WHERE DO I START???
The food was poor,the way it was prepared, the lack of choice, and it sat under heater lamps for hours on end, we witnesed dozens of people complaining about the food and even refusing to eat it and instead buying food from outside the hotel, even though they, like us were all inclusive. We made a number of official complaints to the staff and tour reps but just got fobbed off, i can honestly say i lived on soup and bread for the best part of the 2 weeks we were there.The service that you recieve in the bars is bad, for example if you are an all inclusive guest (and i use the term guest very loosley)you are not allowed to have umbrellas or sparklers in your cocktails, the reason being they can serve you faster if they dont have to put them in, and on many occasions while at the bar, if some one is paying with cash they always get served first. i will not be going back to this hotel. the kids entertainment was good and there was one member of the bar staff (Kilian)who was very customer focused and was always a pleasure to talk to.
 
  ms pitman from weston-super-mare travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and more than 6 child(ren) in the party. The travel date was 03 2004
ms pitman rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the hotel Los-Zocos in march this year, taking 7 children with us! On arrival very difficult to find room as it was dark, children and suitcases in tow. Rooms and resort were very clean. Food was a little repetive. Entertainment could of been better but over all enjoyable. Pools extreamly cold and wind was like being at home on weston sea front!! How ever we did all enjoy ourselves and would consider going back as all entertainment staff were great, and we only saw one cocroach the day we were leaving all though this was on the dinner table!!
 
  Michael Arries from Newcastle travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2004
Michael Arries rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The rooms at this hotel are the worst I have ever seen we had to request a different room straight away cos the first one was literally rotten there were holes in the kitchen units and everything was hanging off the walls and it was filthy. The second room was better but still dirty and well worn. The swimming pools were very nice and the reception area also very smart the hotel is well situated and looks nice from outside but I'm sorry I have to say I would'nt go back.
 
  Phillip Logan from pontypridd south wales travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 6 child(ren) in the party. The travel date was 01 2004
Phillip Logan rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Apartment was great nice and clean maid service was great the pools were a bit cold especially the one by the mini club.
 
  phillip logan from pontypridd wales travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 4 adults and 6 child(ren) in the party. The travel date was 01 2004
phillip logan rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

the romm was great with a lovely balcony.the room was very clean and the maid service was great the location was brilliant right next to shopping centre. the entertainment was better the first week than the second due to it being a repeat of the first week the bar staff were lovely and polite especially sun. we would definatly come again.the pools were justa little bit cold though.
 
  Tracey Mcewan from preston travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 1 adults and 2 child(ren) in the party. The travel date was 10 2003
Tracey Mcewan rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

the varitey and quality of the food was exellent and the staff was very very friendly although the entertainment was a bit repetative, the cleanliness of the hotel and pool was very good. We requested the new block of apartments on recommendation and were not disappointed.
 
  mark from strood kent travelled to Los Zocos Club Resort with first choice on a friends holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 10 2003
mark rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Had two weeks at Los Zocos all inclusive, weather very hot in October, food great loads of choice, very good holiday going again 2006.
 
  sharon drake from basildon travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2003
sharon drake rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Room clean but quite well worn. Staff very friendly, but had trouble getting served as we were self catering.

5 mins walk to the beach,which was never over packed, quite windy but the kids loved it.
Great chinese restaurant just across the road, in the shopping centre. Local night life was legends and cactus jack, local water park ok but showing its age.

Rancho texas a great night out. Plenty of pools at hotel but look out for the floating turds. ( only 1 but cleaned away very quickly). It wasn't us.
Mostly familys like us very friendly ,but would not recommend for groups of youngest as there would not be enough night life for them.
Hotel enterainment ok if you like parrots & snakes.
 
  Sue Robinson from Leeds travelled to Los Zocos Club Resort with First Choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2003
Sue Robinson rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel was very clean but on our second to last night were were overrun with cockroaches. The room was sprayed and we didn't see any more. On our last night we found two rats on the balcony (ours was a ground floor). Apart from this the hotel was very nice, the food was very good, wide choices available.

The entertainment was very repetitive and quote boring after a few nights.

Wouldn't go again only because of the cockroaches. I wouldn't stay anywere again if I had them in my room.
 
  david holland from bolton travelled to Los Zocos Club Resort with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 06 2003
david holland rated the Los Zocos Club Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

we arrived at los zocos in the afternoon.the hotel looked really nice,the reception staff were quite friendly.we were given a map to find our room which took about 10 mins.the room on the whole was ok the patio door wouldn't lock the rooms had no air con which was a bit of a let down.to the food!!! appauling is the only word to describe it,chips from the night befores tea for breakfast . ice cream 1 scoop alinclusive 3 scoops paying customers. the entertainment was a joke, a german woman who could hardly speak a word of english was in charge,it was make it up as you go along.the pools were ok. i wouldn't go there again if you payed me.
 

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