Hotel Reviews

Private Rentals

Photo Galleries

Cruise Reviews

Resort Reports

Discussion Forums

Safe & Sound

Accom Only

Looking For The Safe and Sound Brochure Click here to download your free copy

Got a holiday question? Visit our discussion forums by Clicking Here

Sunny Says there are 233 visitors online Sunnys' Hints: Did You Know? The services of Holiday-Truths are FREE to everyone!

Click Here To Go Back To Lanzarote Hotel Listing Holiday Village Sun Tropical - Playa Blanca - Lanzarote Hotel / Apartment Reviews And Reports Click Here To Add A Review On This Hotel Don't Forget To Add your Own Report If You Have Visited This Hotel

Holiday-Truth Readers Averages Ratings For Cleanliness Location Staff Food Entertainment
	Holiday Village Sun Tropical
	Playa Blanca
	Lanzarote
	Star Rating: 3 Keys
	Telephone: Unknown
	Number Of Rooms: 211 apartments - 8 blocks
	Number Of Floors: 6
	Number Of Lifts: 2
	What The Brochures Say:
	First Choice Summer 2004
	Picture one of the largest entertainment and pool area's on the island combined with fantastic accommodation and you are a guest at the Holiday Village. Providing great service, all your home comforts and a variety of restaurants, bars, sports and activities, the only thing you need to think about is sunshine.

Holiday-Truth Readers Reports
Liz Macintyre from Glasgow travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 07 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: having visited Holiday Village Benalmadena for the last 4 years, my friends and I chose Lanzarote for a change this time. Arriving late evening, I was dismayed to discover that there was virtually nothing for my 16 year old son to do. the whole village closes at 12 o'clock, great for families with young kids and older holidaymakers, but not what 16 - 19 year old holidaymakers want! When I say 12, most of the guests disappear at 11 when the entertainment ends. On the first night there was only one other family apart from us 7 people,in the dome for the disco after 11. Turning this into a positive, we all got up to dance and through this unusual activety, ended up befriending the entertainment staff and bar staff. Can I say that these people do an excellent job, given the lack of a half decent sound system and the apathy of some of the guests. Well done to Tom, Steve,Liz and Naffie (the barman)in particular, who certainly made this holiday a bit more bearable. Indeed we found most of the staff very nice and friendly. To sum up. POSITIVES Entertainers, activety staff and bar staff all first class. Great child friendly village for young families.Not a sound heard after lights out (12 o'clock) Smaller and more personal than other Holiday Villages. Apartments clean and reasonable facilites. Free tv in room includes CH4 and BBC, though extra channels are avail at a cost of 3 euros per day NEGATIVES Village closes at 12 midnight. No games room or meeting area for over 15 year olds. One pool table in Village is outside at main pool, subject to the elements and generally broken. Internet code available for lap top expensive at 6 euros an hour (10 euros a week in benelmadena)Football pitch is only available when supervised by First Choice staff. During these twice weekly sessions, you pay 6 euros for a 1 1/2 hours five a side football tournament. My son doesn't even pay that at home. All in all, we had a great time because we participated. We met some wonderful and colourful people, mainly due to this. I cannot imagine what this holiday would have been like, with a 16 year old who would otherwise have been bored to tears if he too hadn't got involved. This said, we would not return to this village because of the lack of facilities for over 15 year olds. First Choice should emphasise this in the brochure and the fact that all these Holiday Villages are independantly owned and managed by First Choice. Don't expect a similar experience from one village to another as we have discovered this year! Click here for more information on this hotel, resort and region
nicky white from liverpool travelled to Holiday Village Sun Tropical with thompson on a family holiday. There were more than 6 adults and 4 child(ren) in the party. The travel date was 07 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Transfer to Sun Tropical is 40 min. We found reception staff and reps to be friendly. The rooms hotel and pools very clean. We went all inclusive the food was excellent and lots of differant choices. You can also have snacks like burger chips pizza chips or hot dog from the bar. Drinks are served one per person quite restricted when a large group. My barman ran after me to ask who my second drink was for as was on my own, my husband following in a bit. The evening entertainment in the dome was not as Iexpected,best thing was the evening bingo which we won twice 2 euro per ticket line about 140 euro, full 260 euro depending on how many play. Two songs with actions for kids then a gameshow most nights which was not really entertaining for our large group. We expected shows and professional acts even the disco at eleven was non existant as most people have probably left of boredom. No one seems to dance, the dance floor was deserted. The resort was 15 min walk and had lovely restaurants. We would not go back again as the evening entertainment spoiled it for us and that was one of the main things we wanted.
julie mckinty from newport travelled to Holiday Village Sun Tropical with fist choice on a family holiday. There were 3 adults and 1 child(ren) in the party. The travel date was 06 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Just returned from a 2 week holiday at sun tropical, and after the initial disappointment of the lack of facilities for teenagers, we had a brilliant time!! This is a perfect holiday for families with young children, but anybody over the age of 13 looking for evening entertainment (other than the dome) will be disappointed. There is no games room with pool tables (which would be a welcome addition) or any other suitable meeting place or activities for teenagers. The reason we had such a good time was that we really got involved with the entertainment in the dome, along with the friends we travelled with (the other half of the "Big Mac's"), and didn't just sit back and wait to be entertained!! The team of entertainers are fantastic, in particular Tom, Liz and Steve who made us all feel like part of the family!! Thanks guys - we are going to miss you, you really do a fantastic job - keep up the great work!! Overall - a great holiday but won't be returning, simply because of the things previously mentioned.
Tracy from Worcestershire travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 06 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Just returned from a weeks break at Sun Tropical and we wished we'd booked for 2 weeks but it was mainly because we weren't sure how it would be going away with a 5 month old that we only booked a week. As it was she was brilliant so we really wanted to stay the extra week! The whole complex was spotless, pools were cleaned every morning, maids cleaned every day, new bedding and towels whenever we wanted them, nothing was ever too much trouble. There was loads there for the kids to do, and they didn't care about the cold water in the pools, although the grown ups weren't so keen! The kids clubs are excellent although ours never needed to use them, they kept themselves occupied enough. My son did the Soccer School and loved it, although they tended to do the sessions when its really hot. We hired a baby pack for the week and it had everything we needed for a 5 month old, it saved us so much luggage. The all inclusive is the only thing to let it down. We expected all inclusive to mean just that, but here it seemed to mean all inclusive to suit the hotel. They were very restrictive to where and when you could get food and drinks, and after 9.30pm you couldn't have anything to eat without paying for it. kids ice cream was only available from one small hut which the kids had to walk a fair way to get to, and when they say unlimited crisps, they should say limited to one box per night for the whole complex, as once the box was empty, no more was available! Having said that I enjoyed most of the food from the restaurant, it was perfectly adequate and we went away from every sitting full. Don't expect a gastronomic experience though.... Evening entertainment was a mixture of professional acts and reps shows which were pretty good fun, the kids spent more time running around than watching the shows though, but it kept us adults entertained! Overall the place was excellent but we wouldn't go again as the all inclusives are much better elsewhere.
joanne from oldham travelled to Holiday Village Sun Tropical with first choice on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 04 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Wow had a great time went all inclusive and thought the food was great, fresh bread cooked at the hotel daily, still warm, great choice of food everyday. Hotel was spotless our room was cleaned daily . The staff in this hotel were fantastic especially the entertainment team. The entertainment at night was great for both adults and children. Overall could not fault the holiday village at all and I would definitely go back. We have just booked to go to the Turkey on in October !
evans from n.wales travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 4 child(ren) in the party. The travel date was 01 2008
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Arrived in the afternoon transfer was about half hour so not bad, the hotel is spottles and the entertainment was excellent for the kids and us adults. If you are booking this hotel i would definately say dont go all-inclusive because there is no choice what so ever and the bread you could knock someone out with! We had to eat out every day which you shouldn't have to do if you've booked all-inclusive. The maids do a great job and the towels changed every day. Holiday village was a lovely place to stay, the only one thing that let it down was the food.
Lee from Bradford travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 11 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We have just returned from 1 week at sun tropical and we had a brilliant time!! The apartments were clean as a whistle no complaints there.Only problem is not many channels on the tv in english only cnn and eurosport you have to pay at reception for more english channels. The bufet for children was fantastic loads of choice for them ant the adults choices were limited but of good quality. The walk to the beach is a good 15mins so it best to bet a pass for the back gate it costs 10euros which you get back when you return the card. Night time entertainment was good but very repetative the reps show expodus was brilliant!!! We would definatly go back again we wish we had of stayed for two weeks including my 16month old son who loved the night time entertainment and t baby pools!
Amy from st helens travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 5 adults and 4 child(ren) in the party. The travel date was 09 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: I just arrived back this morning from the holiday village in lanzarote and I found my stay very enjoyable. It was a pity we only stayed for a week as I would have liked to have stayed longer. I thought the hotel was very clean and the surroundings were well looked after and well kept. The entertainment was fantastic and I really enjoyed watching holly and Allie perform I miss them and all the fun they made the holiday have I would like to visit the resort again soon but am unable to. I had a fabulous time and really Miss Allie and holly. :(
O Connor from Dunboyne Co Meath travelled to Holiday Village Sun Tropical with Falcon on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We went self catering with our two sons aged 8 and 10. The hotel was clean and basic and staff were most helpful and friendly. As we were self catering we took the option of eating off site most evenings but enjoyed the snacks during the day. Taxis to and from Playa Blanca were only 2-3 euro - great value .However we did eat in two evening and found food pretty basic and lacks trimmings e.g salad Having never visted a holiday village before I was amazed with the size of the complex. However I thought it was too scattered and there was no central meeting place where kids could mix with and make new friends - especially my 11 year old who is a little shy. My 8 year old loved the Kids Club and the Stagecoach. However I thought that it would have been nice to have little fun competitions during the day or during the kids disco and present the kids with certificates on stage as they love this. Must say huge thank you to kids club troops who gave my son a great night on his 8th birthday and were always in great spirits and fun loving and really seems to love their job. Well done!
Murphy from Cork travelled to Holiday Village Sun Tropical with Falcon on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 03 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Just returned from an all inclusive holiday to Holiday Village. Overall it was a very enjoyable experience for the whole family. The holiday village is very well maintained, the rooms are clean, basic but functional and the grounds and pool area are lovely. The food was fine, a bit disappointing though.The breakfasts were very good indeed,standard fried breakfast and continental choices. The lunches and evening meals were basically what I'd describe as good quality canteen type food and definitely geared for children's taste buds and seeing as it's a holiday village that's ok with me. All inclusive entitled us to a night in the Spanish grill(ex Tex Mex) and that was absolutely fine and I enjoyed a tasty fish dish, however the pizzeria was not particularly good and I wouldn't recommend it. The Hotel location was a bit too far back from Playa Blanca itself and removed from beach areas.Having said that,there was so much going on within the walls of the village we didn't really feel the need to venture into town regularly. Staff were genuinely excellent,from reception to reps, bar staff and entertainment staff.Everyone made you feel so welcome and the staff in the restaurants were superb.The acoustics in the dome give you a feeling of being in a church, but the entertainment crew worked so hard and did a very good job. The soccer school in particular was the highlight of the holiday for the kids and the Bugs Bunny and Wavelength clubs seemed to be very well run and managed with lots of enjoyable activities to suit children of all ages. It was also quieter than expected,the village seems to be able to cater for a busy Easter influx while still feeling relaxed and not over crowded.I expected hoardes of noisy marauding children and was pleasantly surprised to find a relaxed family atmosphere and would have no hesitation in returning again.
trevor from dublin travelled to Holiday Village Sun Tropical with falcon on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 02 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We have just come back from the Sun Tropical. I highly recommend these apartments for a holiday. Its a village style complex and is fully enclosed which is great if you have kids from a security point of view. Staff are very friendly and helpful also the reps are excellent. You can get a swipe card to get you out the back gate for 5 euros at any time. It is a necessity as if you are going down to the beach or down to the promenade in Playa Blanca for something to eat. Rooms are ok. The major fault with the rooms are that they are only two single beds and a couch with a pull out base. Kids slept in single beds. Wife slept on couch bed and I slept on pull out base. You would get away with it for a week but for two weeks it gets a bit uncomfortable. Entertainment in complex is completely geared up for kids which is a good thing. Entertainment is held in the dome but from an adults point of view it gets very boring after a couple of nights. Playa Blanca beach is lovely. It is a white sandy beach and plenty of restaurants along the promenade. The chinese food is lovely and very cheap. If you walk to the end of the promenade you can get a boat trip to Fuerteventura for the day. It is a 45 min trip higly recommended. Down where you get the boat for Fuerteventura there is an Irish bar where the food is excellent staff very friendly and they show all the gaa games and priemiership games. Talking to a few people who stayed in Puerto del Carmen they much preferred Playa Blanca as it is less commercialised and very laid back and the beach and vicinty much nicer and safer for families. Most of the days they spent in Playa Blanca. Taxi ride from Playa Blanca to Puuerto del Carment was 25 euros. W went on two of the days organised by sun tropical. We went on the submarine trip. Definitely wasnt worth the money. It was roughlay 150 euros for a 45 minute trip . Saw very little fish down below. Second trip we went on was the Rancho Texas night. Highly recommended. Book early as it is most popular night night out. It starts at 8 and finishes at 12. It costs about 150 euros but you are fed and given free beer for the night. Kids loved this night out . It involves line dancing face painting country music carriage rides for kids playing in teepees dancing kids getting pictures taken with cowboys they will sleep after this night out. Kids are given also free minerals for the night. If going to Lanzarote with a family Sun Tropical in Playa Blanca is the place to go to you wont be disappointed. Guarantee you will keep going back
jean and malcolm from mansfield travelled to Holiday Village Sun Tropical with first choice on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 02 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We have just returned from a week at the Sun Tropical, and what a fabulous time we had. The whole complex was very clean. The First Choice reps were friendly and always to hand should you need them. The day and evening entertainment team were excellent with something for everyone. The buffet was not the biggest I've encountered but all the food was well prepared and varied, we went all inclusive and were never stuck for something nice to eat. The beach is about a 20 min walk but there is a free bus every hour to take you there. All in all a great holiday and we would not hesitate to return, at the right price may I add, we booked a late deal and paid half the book price. Pay no heed to the negative reports on this hotel complex.
rita from accrington travelled to Holiday Village Sun Tropical with firstchoice on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 02 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: What can I say, how anybody can call this hotel, the staff, the food, and the hotel were excellent. The staff were all very helpful and friendly and the food, well lets just say my daughter is a very fussy eater at home but she eat everything that was put in front of her, and my partner and myself have gained 1/2 stone in weight in just one week. I am at the moment looking on First Choice web page to book another week next year.
Prescott from Nottingham travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 01 2007
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: All in all a nice hotel. Rooms were a little basic but had everything you needed and were cleaned on a daily basis. There was always something to do for the children, the reps were extremely friendly and went out of their way to make the holiday as enjoyable as possible. The evening entertainment got a little repetitive but again, the children were happy enough. Would certainly recommend this holiday to anyone with younger children looking for a relaxing break.
teresa kirby from doncaster travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 12 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We stayed for Christmas and New Year and couldn't really fault the hotel. If you have kids it's fantastic the kids club reps are brill especially John, my 7yr old thought he was great. Only fault I had was night entertainment could have been better.
Lisa, Rick & Boys from Manchester travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We thoroughly enjoyed our time at the Sun Tropical. The kids loved the in2action team who kept them busy most days by the pool. My eldest son really enjoyed the soccer school. Both kids thought the kids clubs were "boring". Food was always good, with a large selection. All inclusive seemed like good value for money. Entertainment was as expected, kids disco, bingo, and show. Kids enjoyed it, some shows abit naff but all in all ok. Resort was nice and clean, and well laid out, perhaps could of done with an extra mop round the pool. Plenty of sunbeds.
Alex uk from Newport travelled to Holiday Village Sun Tropical with First choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We stayed here on 18th May for a week with our 2 boys age 4 & 2 and only wished we'd booked 2 weeks. We really didn't want to come home. Before we went I emailed the hotel and asked for an upper floor/pool view in Kiwi block. When we arrived the receptionist said "AHH - I have a very nice room for you Madam" and he wasn't lying. It was room 534, we could'nt have asked for a better location and the balcony was huge. It had everything you needed in there and was modern clean and tidy, my only complaint would be that there were no drawers, loads of wardrobe space though. The kids clubs were fantastic. The staff were brilliant with them and there was always something different going on. We put our youngest in the creche a few times which was a bit hit and miss, no fault on their part he just wasn't happy about being split up from his brother. I asked if they would let his brother come in for a session which they were more than happy to do. One evening we used the babysitting service so as we could leave site and have a nice evening down at the Marina Rubicon. It costs 35E for up to 3 children you can either have 6 - 9pm or 9 - 12 pm. We went later because we wanted them to be asleep before we left or it just wouldn't of happened. Its the first time we've left the boys with a babysitter who wasn't family which neither of us ever thought we'd do but we felt so comfortable with them after seeing how good they were with the children it wasn't a problem for us. They give you a mobile to take out with you just in case of any problems. We only ate a couple of times in the complex because we went self catering. We had one meal in the TeX Mex which we all enjoyed and I got a lasagna from the pizza place late one night after we'd been out but didn't think much of it. My other half had pizzas from there a couple of times late at night and enjoyed them so did our friends who we went with. There's lots of lovely restaurants in Playa Blana especially down at The marina. We went there for meals in the day and night. Its such a beautiful setting, you feel as though your in Monaco. In the day time you can have you meal at one of the restaurant's on the veranda over the water and all of the fish swim around you. The waiters brought out lots of bread for the kids to give the fish which they were made up with. Cafe Del mar is lovely too. Its like the garden of Eden in there and they do fancy cocktails if that's your thing. The location was OK for us because we don't mind a walk. It took us about 15 Min's to get to the beach. We hired a car so took that some days. There was no problems with parking in Playa Blanca and driving is really easy over there. Everything is well posted. I'd really recommend hiring a car. It was nice to be able to do our own thing. We went to Timanfaya National park, Arreceife, Rancho Texas, Puerto Calero to the submarine and we went to Puerto Del Carmen which I didn't like the look of. It was too commercialised where as Playa Blanca is unspoilt. We did one trip with the reps to the evening Rancho Texas wild west themed evening. If you only do one trip do this one, it is a must especially if you've got kids (although I would of enjoyed it anyway). Food and drink are included and they certainly didn't scrimp on it. The jugs of sangria, beer and soft drinks were constantly being replaced and the food was lovely. Like a barbecue. The show was great they get the kids up and lasso them, take them on horse and pony rides outside, there's a bouncy castle then when your all half cut they have everyone up dancing. The entertainment in the dome in the hotel was good for the kids but its a bit of a drag when they stop after the mini disco for bingo then start again for the show after. They ought to do the bingo after. Kids arn't interested in bingo. There was always a Que at the bar too. One thing is it is windy which is nice in the day as its so hot but it can get chilly when the sun goes in so take a cardi or coat. Saying that when we went they were having an especially windy week because they had to stop the parasailing on the beach so it might be better at other times of the year. I really don't know how people can go here and not like it. I'm glad we were self catering though. I wouldn't of liked to have been all inclusive and tied to the hotels restaurants and the dome every night. All in all we had the best holiday we've ever had and will definitely be going back to The Sun Tropical. We fell in love with Playa Blanca. My partner wanted to go back next year but we've decided to go back in 2008 now because there's a lot of developing going on down at the Marina so it will be nice to see how its come on in 2 years time rather than 1.
Warren from Exeter travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Yes we had a fantasic time. The hotel is very clean and the chambermaid was excellent with plenty of clean sheets and towels. The kitchen has its own kettle, toaster, juicer, two ring hob and microwave/combi grill. The bathroom has its own hairdryer. Safe is 5Euros refundable deposit and was easy to use and well worth getting it. Also get a back gate pass which will allow you to get to the beach quicker and reduce your distance by 10mins. We ate in the Hotel Restaurant twice at 37.50 Euros for 4 it was OK but we preferred to eat out. Location of the hotel was fine walking to town/beach 10mins. We hired a buggy (from Creche) for our 3yr old because by the nighttime he was getting tired and this cost 20 Euros for the week or 5Euros a day. Entertaining was very good and professional First Choice have put loads of money into this resort with the professionalism of it all. Some of the hotel staff (i.e Dome Bar Man & Poolside Bar man) need to put a smile on but you can only laugh about that.
shaz,baz,jo and clo from west midlands travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: What can I say, after reading some of the comments before we went I thought oh my god! And me being a really fussy person I didn’t think we would like it. How wrong was I, it was the best holiday that I have ever been on, the whole place was fantastic. Travelling with a teenager and a younger child the entertainment and in 2 action team were fab, plenty of things to do. We had only been there for a day and had won 3 certificates! the e3 team were great, thanks marcus, adam, helen, rachel and jo a big hug and thanks to them all. They worked there backsides off I must agree that all inclusive guests are treated as second best, we went to the pizza restaurant and Mexican restaurant and the portions were much smaller as we went back to pay for the one meal as you’re only allowed one free per all inclusive and we got much bigger portions! The bar is a bit of a wait as there’s only 1 bar staff on and he’s a bit arrogant Must highly recommend this hotel it’s very good and excellent Cheers guys
Dean Legge from Cwmbran, Gwent travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: This our second time back, we first visited when it opened a few years ago. I can't say enough good things about this hotel, we have been to all the First Choice holidays villages and this is the best. The whole place is spotless, food is great, always a wide choice and very well presented. Bar service is always with a smile, and they are quick and efficient. The entertainment team they have there at present are nothing short of brilliant. They are talented, full of beans and work their backsides off, everyone loved the shows- adults and children alike. I could go on all day, but this is the best holiday we have ever had as a family and have already booked for next year. get yourself excited, because you will love it!
Wilson from brentwood Essex travelled to Holiday Village Sun Tropical with first choice` on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 05 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Flight over on time and transfer to hotel very good, On arrival apartment ready and apartment very clean (I love the swan shape towel). The swimming pools are very good yes cold but only takes a few seconds to adjust then lovely. Because of number of pools plenty of room for everyone We watched In2Action team hard at work the children seemed to love it. Entertainment is just what you expect and we enjoyed it overall really great time going back in July for more!! Thanks to all at hotel mainline reps, E3 team and especially Jamie, Callum and Gary from In2action team.
John from Hartlepool travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 04 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Good Points First: Our room was right next to one of the pools so we could walk out of our room leaving the door open and sunbathe whch was great.It felt secure enough for my 8 and 12 year old to wander around the complex. Staff were friendly helpful and repairs carried out prompt. Room was clean and good change of linen. You may want to take your own disinfectant to clean the bathroom as ours and a few others we heard smelt a little and we couldnt find any in the supermarkets. Chicken shack was very nice food and fair priced. Pools were clean and well monitored for quality of water. Now for the not so good points: 1/ The pools were bitterly cold for a 4 star complex and should be heated. This was a clear reason why all the pools were little used even on warm days. 2/ The pool side tiles were very slippery even when dry (which resulted in an injury sustained to my children, incident report form filed on site), I would class this as a serious safety hazard as I noted many children, adults and infact a rep slip and fall on these tiles over the duration of the holiday. 3/ The drinks were very expensive and varied from bar to bar. 4/ Doughnuts that were 1 Euro in one bar were 2.50 Euro in the chicken shack which I felt was unreasonable. 5/ The dome acoustics were terrible and obviously reflected on the performance of the artists. 6/ The outlet were children can receive free ice cream and drinks for the last 4 days of our trip was unmanned and no cups were available. 7/ The price for the washing and drying facilities were extreme at 4 Euros especially when the drying machine did not even fully dry 12 pairs of socks as one load. 8/ I also complained to the centre management that a number of guests including myself witnessed cleaning/repair staff remove a number of children’s play items from the pool side into black bin liners, I also had some items of clothing go missing from the washing line outside the room along with other guests. A doctor will cost you 115 Euros if one has to be called out. Be careful as I went to see the onsite doctor and he wasnt in his hut when he should have been, after informing reception they called one out for me from town without my knowledge and it cost me 115 Euro to remove a cactus needle from my sons hand!! If you havnt the money they will phone the police and get you arrested at the airport. Prices: A Rum and Coke cost almost 4 Euros, For a family of 2 adults and 2 kids in the buffet it cost 43.50 for dinner which was expensive. Car hire appeared to be double the price for what you can get in town for the same comapny so check in town first. I paid around 35 euros for 1 days hire for a Fiat Punto. Be warned though, check you r car over fully as mine had 2 dodgey tyres.
Shaun, Charlie & Kids from Bexley travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 04 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Stayed for a week at the Sun Tropical (having stayed at the Pegasos Tropical in Turkey last July)- unfair to draw comparisons as the shear magnitude of the Pegasos swamps the Sun Tropical in all aspects. We have daughter (4) and son (2). Transfer was as expected (30-40mins), check-in was swift, directions to rooms very good, and position of room great (we had requested a room in the Kiwi block having read a previous submission - and can only echo this!!). Rooms are basic, with one bedroom (minisafe at EUR15 per week), bathroom, kitchen area within the main living space, a DVD, TV with usual Euro Channels, and sofa bed. Perfect for us. Block has its own swimming pool directly outside the rooms (c4-5' deep), and a smaller paddling pool just around the corner (ideal for smaller children like ours). Main pool is around the corner, but not for those expecting a Med temperature to it - it does take your breath away - very nice pool all the same). All inc food is also basic, but with two young children our requirements were perfectly matched. I can understand why a lot of couples with older children go self catering, as they have option to pay to use restaurants, or do their own thing. Meals are buffet style, with a childrens counter with usual kids food. There is also a Food Center with a pizzeria, mexican (we used both once as part of the All inc package), and Chicken Shack (which also serves great food). Downstair in Food Center is a bar, Internet Room, and Supermarket (not overly expensive either). Launderette, Gym and Sauna are also located here. Main Pool Bar serves snacks during the day (pizza slices, toasties, hot dogs, etc - all perfect for filling a hole!!). Kids clubs were on same basis as those in Turkey (and I suspect in all FC's Holiday Villages) - the In 2 Action teams really are fantastic. Our daughter went in every day for 90min session, but they run three sessions a day if you're looking to get rid of the kids for longer!! We used the creche for our boy (EUR 10 for a 90 min session), and he absolutely loved it - he'll be old enough for kids club next year, and will have served him well for the step up. They have also introduced an evening creche facility. Evening entertainment is great for the kids / gets a bit long in the tooth for those without young families, but they probably won't do the Holiday Village experience again anyway. Recommend getting the rear gate pass for EUR 5 deposit for the stay. Its probably only a 10 min walk to the main resort (unless you take our kids and that becomes 20mins!!). We strolled down there most mornings ahead of poolside sun-worshipping in the afternoons. Understand that sun has now definately arrived (we didn't have a single bad day / or dull day for that matter), unlike friends who travelled a month or so ago. Only moan relates to the flight home (we had booked "Premium" service - have had to look up the definition of the word since returning!!). Have to say that the FC cabin crew going out there were truely customer focused, and those coming back were simply "Last Choice". Whilst love the FC Holiday Village concept for us as a family, will seriously look into other options of getting there next time, as flight home left a real sour taste in the mouth. All in all, a wonderful winter sun break, other than flights FC have got it spot on for families like ours (I appreciate other people are looking for different levels of satisfaction, entertainment, food etc), and would definately return to Playa Blanca, and indeed Sun Tropical again.
Seamus from N. Ireland travelled to Holiday Village Sun Tropical with Falcon on a family holiday. There were 3 adults and 3 child(ren) in the party. The travel date was 02 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We went 16-23 February 2006. The way our flights worked out we had six full days. Overall we had a very good time. The accommodation was not as plush as other Holiday Village complexes but it was clean and comfortable. It was a two storey "low rise" complex which suited us. The hotel and First Choice/Falcon staff were very pleasant and helpful and there was plenty for the kids to do. We were SC so we mostly ate out, though did go to the Pizza restaurant which was perfectly fine. The shop, while more a bit more expensive than supermercados, was not too bad and certainly not the rip off that the one in Benalmadena was. We didn't go to the entertainment so can't comment on it. We would generally go into Playa Blanca to eat, come back to the complex at about 11:00pm, put the kids to bed and have a drink in the apartment. The centre of Playa Blanca is about 15 min walk from the complex and is a pleasant little town with some nice restaurants along the sea front. Don't forget to get a key to the back gate of the complex as going out the front way adds at least 10 mins onto the walk. One night we got a taxi back to the complex and this was 3euros.
Debbie from Devon travelled to Holiday Village Sun Tropical with First Choice on a friends holiday. There were 4 adults and 4 child(ren) in the party. The travel date was 02 2006
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We arrived at the complex at 5.30p.m. Check in was nice and quick. We were self catering, but all of the children were given free wrist bands, and could have as many free drinks and ice-cream as they liked during the week! A great saving for us. The pools and surrounding areas were nice, and clean and plenty of sunbeds available no matter what time of day, considering it was half term week. We ate ion the Buffet Style restaurant on the first night and although it was nice, there was not much choice. We did eat in the Mexican on site, and the steak was lovely, just melted in your mouth! The staff in the hotel, were very friendly and all spoke good English. Maid service was six times a week. She kept the apartments lovely and clean at all times. As for the kids entertainment, we could not have asked for better. Yes Anthony is a total loony and head-case along with Gareth, but they were great with the kids at all times. All the reps and entertainers of the First choice crew were great and always there to help no matter what. It was a ten minute walk into Playa Blanca itself, which is a lovely pleasant walk, especially if you walk along the sea-front/harbour. Would I visit this hotel/apartments again? Yes without a doubt!! We have just booked to go to the one in the Costa del Sol. Some of the reps from Lanzarote are going to the Costa Del sol Holiday Village on 6th April.
Fiona from Clackmannanshire travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 12 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Went to sun tropical the week before christmas. The complex looks and was beautiful, and huge! Everything is very clean. Check in took a while as everyone seemed to be staying here and we ended up the back of the queue, although wasnt a problem as reception is lovely and there are seats and infomation leaflets to read. We were staying in the strawberry block which is just across from the reception. Rooms were ok-ish, although we had a few ants in the bathroom which isnt very nice. The rest of the complex is top notch. We stayed self catering and on the first night we went to the restaurant for dinner. I thought it was a rip off as the food wasnt great but we did go there for breakfast every morning and there was a very large choice. The rest of the week we went to the pizza place, chicken shack, and the tex mex all of which were really good!! the tex mex is a bit over priced though. One night we had dinner at an irish pub in playa blanca which was nice. The pub was nice and was showing a football game that wasnt on over here so my newcastle mad hubby was pleased. The spanish love kids so thats always a bonus!! The staff were all very friendly. In the sun tropical, kids are VERY well catered for, the first choice team are fab! We were only there for 5 mins (waiting to check in) and one of the reps was playing with my 3 year old, keeping him amused. We never used the kids clubs, (i wouldnt even but my kids in a creche over here!) but they looked good from what i saw and their hour entertainment at night was really great fun for kids if not a little repetative for adults! Never stayed for adult entertainment so cant really comment onthat. So everything was great, weather was great, playa blanca is lovely, but I wouldnt go back to sun tropical for one reason-location. If you pay a refundable 5 euros you get a key for back gate which knocks a few minutes of your walk into town, but the complex (which security is very good by the way) is surrounded by busy, fast roads. You have to walk all the way (about 15 minutes) down fast roads to get to the town which isnt good when you have kids. and you have to cross the roads a couple of times and zebra crossings mean nothing. But a few people never even left thecomplex as it has everything (bars, restaurants a shop, loads of swimming pools) and taxi's are really cheap if you cant be bothered walking. Pools are freezing in december(but I knew that before we went having been to the canaries in december before) but they would be amazing in the summer, im sure. Over all its a beautiful complex, feels safe at night walking back from the dome (entertainment) and makes a lovely walk but the location is all that really bothers me. The flight back was a bit of a pain to start off, grumpy baby and delayed flight but they gave us 6 seats as plane was quiet and helps with the 2 kids. But my 5 month old, expensive buggy got broken I 3 places so should have taken the old one. the first choice team at the sun tropical and on the flights were very good and helpful. Oh, and on checking in my 3 year old was given a band so he got free ice creams and juice for the week which I thought was really good.
warne from Weston super mare travelled to Holiday Village Sun Tropical with first choice on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 12 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We went in mid December the complex was very quite as you would expect, ideal if you have no children but want a dose of winter sun. Our rooms were kept spotless. We ate on a bed and breakfast basis the food was very good food is buffet style each day with plenty of choice. We also ate in in the evenings again no complaints on quantity and variety of food for less than £19 for two you can each as much as you like most evenings the food had a bias to wards English food. If you are looking for local cuisine there are plenty of eating places in the resort.We ate in the Tex Mex but have to say very disappointed in both quality and quantity. Pizza place was good no complaints here. Entertainment was average but again bear in mind this is a family complex. As`we went at a very quite time do expect it to be busy in the summer so if you are a couple who are looking for a quite holiday in the summer look elsewhere.
Bev Bailey from Dukinfield travelled to Holiday Village Sun Tropical with First Choice on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 11 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We stayed at the hotel for a week and really enjoyed it. We were there for a quiet holiday but if you wanted entertaining the dome was the place to go. When we were allocated a room we were on the ground floor and next to the teen centre. Having no kids with us we didn't really want to be here so I went back to reception and asked to be moved which they did with no problem - I asked for a room with a balcony and she switched us straight away. We didn't even have to wait. Once in our room we found we only had one cup and so requested another at reception the next morning. One appeared in our room by the time we come back from the pool. We only ate at the Chicken shack at dinner time and so can't really comment on the food but a couple we met said the food was very nice and if you're self catering its 12 euros to eat in the restaurant and you get drinks included. We walked into town every night. The back gate pass is worth the 5 euros although you do get this back. On the first night there we decided to walk into town, it was fun trying to find the gate as it is not very well lit. If you head for the First Choice flag behind the pirate ship you'll find it. Whatever you do, do not go left. We had no idea how to get to the town and so headed left as this seemed to be where the cars were going. Big mistake!! It took us about 30 mins to get into town and that was only with the help of a couple we passed. In the morning we saw we were just heading into the mountains!! It is a bit of a walk but shouldn't take more than 10mins. To get to the town turn right then your first left past the Sun Beach then carry straight on to the end and turn right. This brings you to the road behind the beach. We ate at the Slow Boat Chinese which is on this road. Absolutely brilliant. You can change any dishes in the banquet. The duck is lovely. Also the restaurant next to the Jumbo Chinese is nice - try the Canarian Potato's they are the best. Back to the hotel...the Jacuzzis are good we had once outside our apartment. We had no trouble finding a sunbed even when we didn't get up until late. The weather was good too.
Maureen , Michael, Ryan and Tara Hynes from Lincoln travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 10 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We have just returned from a fantastic 2 weeks stay at the Sun Tropical and would recommend a holiday here. The check in staff were very efficient and the wrist bands for the free drinks and ice creams were a welcome surprise. We stayed in kiwi block overlooking the main pool and could not have wished for better apartments, very clean, towels changed everyday apart from Sundays, sheets changed 3 times a week. We did attend the welcome meeting and Jimmy and Co very good and we did not find them pushy in selling trips at all. We were quite worried about the pool after reading previous reports but need not have worried, the water did not feel too cold once you were in and there was plenty of sun beds and parasols. We ate in the tex mex several times and did not have a bad meal there and the waiter was extremely pleasent (perhaps a little overworked)as he was on his own apart from the chef. Entertainment Staff well what can I say, Anthony your a lunatic but an absolute star as well as Emma, Claire, Dan, Stuart, Rebecca, Freya and Leanne.You all worked hard to keep the guests entertained. The quiz got very competetive each day and we all entered into the spirit of it. My 2 children are 13 and 11 and always found something to do and really enjoyed the high ropes and shipwreched afternoon with the In2action group. All in all we have had a great time, met some fantastic people, Hi to my fellow Westlifers, Sophie, Tony and Vicky, to Grant and family and all the other people who were at the Sun Tropical from 20.10.05 to 3.11.05. A great time was had by all, We Will Be Back.
degsy from Newcastle travelled to Holiday Village Sun Tropical with first choice on a singles holiday. There were 1 adults and 1 child(ren) in the party. The travel date was 10 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Having just returned last week I thought I'd give a review of this complex. I had checked this place out on this web site after I had booked for myself and my 13 year old son to go in March and after reading some of the reviews on here I have to say I spent the next 8 months wondering if I should cancel it and rebook somewhere else. I didnt, and I have to say I'm pleased I didn't. If your going with kids, which it states it designed for, it's fantastic. I had never booked into anyway like this having preferred a smaller apartment complex. So was worried about the obvious massive size of the complex, but the way it's designed it feels like a much smaller intimate complex if you stay round your apartment, and a much bigger livelier complex if you go by the main pool. Some comments of previous reviews of "Its like Butlins" etc are way off the mark, it's lively if you want it, quiet if you don't. Location is on the outskirts of PB but still only a 10 min walk through back gate. Rooms-great, cleanliness - immaculate. I went AI, although food was fine for a week. 2 weeks may be pushing it. If you want a glass of out of the freezer for a beer, just ask and you get one (prev reviews suggested they were for non AI guests). Tex Mex and Pizzeria are very good and staff not arrogant(as was suggested by some reviews). The activities are not pushed at parents to join in, you're asked as a group if you want to join in and not "picked on or singled out". Tips. Get the back gate pass for 5 euros, saves a good walk. Take the little key off the room key which allows you to leave air con on while your out during the day. Book for the Tex Mex or Pizzeria at main reception between 10.30 and 12.30 for next day. In summary, if you booked for the kids to be happy so you can be too, you will have a ball. If you want a Sandals style resort...(no kids) don't go here.
mark, fay, harry and emilie from helston, cornwall travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 10 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We stayed at the sun tropical for two weeks, returning last week. We all had a excellent time and could not fault anything, Our room had a pool just outside the apartment and the main pool was just round the corner. The food and drink was good with a wide variety of choice, the kids enjoyed the ice cream, lollies and crisps and they ate most of the food that was on show in the restaurant. The entertainment team were good with a big hello the antony from Harry and Emilie!!, There were the normal shows with bingo and the kids disco. There was kids club at night which harry loved even though he was the first person to be sick at the party!! We would go back to the sun tropical and recommend it to anyone
Paul, Mandy and Daniel Tilley from Liverpool travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 09 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Just returned from 2 weeks holiday at the Sun Tropical and would go back again. We stayed self catering but our 3 year old son was given a wrist band (we did have to ask for this having read about it on holiday truths previous reports), which entitled him to free drinks, ice lollies and crisps although we did hear whilst we were there that this is stopping soon. We ate in the Tex mex, Pizza place, Chicken Shack and in the restuarant itself. The Tex Mex was nice but like any where in Lanzarote if you want your steak well done you have to ask them to burn it!! and only then is it just well done. The pizzas in the pizza place are delicious and the chicken shack food is ok. We ate in the restuarant a couple of times. This was good value for money as unlimited soft drinks, wine, beer and coffee was included although some nights having looked what was on offer we chose to go into the town to eat. The complex is at the back of the resort and it is well worth paying the 5 euros for a back gate pass which saved you walking right around the whole complex. Hotel staff, reps and entertainment staff were really helpful and worked long hours entertaining us with quizes, mini discos, bingo and cabarets. There is one main pool (salt water) and numerous little pools. We stayed in the strawberry block and the room was spotless just like everywhere on site. We went over to Fuerteventura for the day on the new Fred Olsen. It took 12 minutes. Under 4's go free and myself and my husband paid 72 euros for return tickets. We also got a local bus to Puerto Del Carmen. It took about 40 minutes and cost just over 8 euros for return tickets for myself and my husband, again our 3 year old went free. We would recommend the Sun Tropical and will definitely return. We were well impressed with First Choice. A couple of weeks before we went we paid £15 to book our suitcases in at Manchester the day before our flight and also paid an extra £2 to get a kids meal, well worth it.
Kathy from Bradford travelled to Holiday Village Sun Tropical with First Choice on a friends holiday. There were 5 adults and 4 child(ren) in the party. The travel date was 08 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: The hotel was very clean and the layout was very easy to find your way round. The food was very good with a wide variety on offer for every meal, the only concern with the food was that some of it could have been a little hotter. The hotel staff were very friendly and helpful and they all spoke extremely good English. The hotel itself was a little out of the way being situated at the back of the resort but if you used the small gate at the back of the complex it was only a 10 or 15 minute walk to the beach / shops. The pool was huge and never very busy although it was difficult to get sunbeds on some days in our second week. The daytime and evening entertainment was planned by the First Choice Entertainment team. There were plenty of activities during the day (pool games, bar games, quizzes etc) and the evening entertainment consisted of a kids disco, bingo, and a show or game. The highlight of the holiday for us was a guy called Speedo who was on holiday with his family but was good enough to be one of the professional entertainers. He was really funny and we would love to see him on next years holiday as well. All in all I had a great holiday at The Sun Tropical and would definitely go there again. Thanks to everyone at the hotel and First Choice (...oh and Speedo of course).
Millington Family from Telford, Shropshire travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 5 adults and 2 child(ren) in the party. The travel date was 08 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: 3 generations (ages 39, 39, 20, 20, 18, 16, 3) have just returned from a fantastic 7 day holiday at Sun Tropical and we would have no hesitation in recommending it. Everything went as planned from the minute we left Manchester to the time we arrived back there. We were allocated adjoining, low level apartments in Kiwi block, as requested. The 2 children were also given wrist bands allowing them free soft drinks, ice creams and ice lollies from the pool side. We checked that this was correct as we were self catering - it was - an unexpected bonus for our 3 year old grandson! We paid for back gate passes only 5 euros and fully refunded when returned. This was much better value than the safe key - at 17 euros for the week and only 2 euros refundable deposit per apartment we felt this was a bit steep. Like the site, apartments were spotless and serviced daily except for Sunday but we did find that bath towels were replaced with hand towels. We were short of a few bits of crockery and cutlery to start with but once reported to reception these were replaced within 2 hours. The free air con worked a treat and we really did need it! Each apartment also had its own outdoor table and chairs and clothes airer. Much of our time on site was spent around the pool in Kiwi block - ideal for a hyper 3 year old and plenty of sun loungers for the parents (but you do have to be up early in the morning to get your towel on them - well if you can't beat them...) The smaller pools dotted around the site are chlorinated in contrast to the main salt water pool - goggles are a must for this one. The only down side to the pool areas is the slippy tiling - it really is treacherous at times - try to keep to the black tiles where possible. Despite the fact that we have just had 2 of the hottest days of the year none of the pools were ever too overcrowded. Inflatables are welcomed too! We only ventured into the dome for an hour on the first evening vowing to go back but we didn't make it. Playa Blanca has much to offer and its only a 10 - 15 minute stroll away. What we did see of the reps in action, in the dome and with the kids clubs on site, showed a hard working and slightly mad crew! We booked a couple of day trips at the welcome meeting - a trip to the water park for all of us and the grand island tour for 3 of the older ones - not really one for the youngsters as it is a very full day. The camel ride is a must! With an adequate on-site shop, cyber room for teenagers, village tavern (excellent entertainment from Gaz who is also a regular at Molly's bar in town if you prefer a later night's entertainment!) and good food on site and off, we were a happy bunch. One word of warning though - buy your phone cards from the reps to call home. We bought one from the post office before we went which says it can be used for UK and international calls and despite following all the instructions we were landed with a 7 euro bill on check out!
Bartholomew from Crawley travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: After reading the previous reports I was a bit concerned, particularly about the food and entertainment in the dome. But we found everything excellent. This was our first time with First Choice, we would definitely go with them again. Check in at Gatwick (at 5am!) was fast and efficient. We had pre-booked seats and meals - no problems. A few weeks before we rang first choice airways direct and paid £2 per child for child-friendly meals for the kids which ours loved. If you don't do this they get the same food as adults. You can get duty free on the plane as Lanzarote is outside the EU. Coach transfer from Arrecife airport to the Sun Tropical was 30 minutes as we were the only drop off. Hotel check in was efficient. Safety deposit box is 30 euros for 2 weeks plus a 2 euro deposit which you get back. Air con in room was excellent - available 24 hours with full controls in the room. Electricity in the room requires a key which is on the keyring with the room key, we took our electricity key off and left it in the socket so that the air con could be left on when we were out. Our apartment was very clean and surprisingly spacious, even with two sofa beds out. Balcony was big with a table and chairs, good sized clothes airer and enough space to store our pool inflatables. Phone cards for the in-room phone are available from the First Choice reps desk in reception - 10 euros for 25 mins to the UK. We also got a back gate pass for 5 euros fully refundable deposit from Hotel reception - it's worth getting as it means you have a much shorter walk to the town. A taxi from town to the back gate was only 2 euros. The complex was very clean, the maintenance team were always cleaning (e.g. disinfecting the rubbish bins) and keeping the gardens tidy. The maid we had was excellent and swept the balcony everyday as it got very dusty. As we were All Inclusive we didn't use the cooking facilities in the room but they were fine if you needed to use them. Things that are not included in AI: slush puppies, Walkers crisps, pool table, some evening activites for the kids e.g. chocolate party 3 euros and movie & pizza 5 euros. High ropes is 17 euros per adult and 12 euros for kids for 2 hours. Pool towels are for hire. In the evening, bingo in the dome is 2 euros per ticket, biros 50 cents. The bar staff deserve a tip as well! This was our first All Inclusive holiday, it was worth every penny as the children were able to have as many ice creams (from the ice cream parlour 10am-6pm) and drinks as they wanted. They could also get cheeto crisps free from the ice cream parlour. If they went to get them on their own then they needed to know the room number. You don't have to eat the ice creams at the ice cream parlour - my children used to bring them to the sun loungers. The pool bar can get busy at times as there is only one person serving everyone - including doing all the cooking! In the brochure it said there was mini pizzas, hotdogs, burgers and sandwiches but there was no mini pizzas to be seen and the sandwiches were toasted cheese, toasted ham or both. Food in the main buffet restaurant was excellent, always a range of meat, fish and vegetarian dishes. Drinks were on tap (beer, wine, soft, juices, water). Kids buffet was excellent - always loads to choose from. If you are not AI then the prices for the meals in the restaurant are Breakfast 6.50 euros adults and 3.25 kids, Lunch 13.50 and 6.75, Dinner 12.50 and 6.25. We didn't use our visits to the tex mex or pizzeria restaurants as the kids prefer the buffet. Some people said they were OK but there was a more limited menu than in the buffet. If you are AI the chicken shack is not included. On site there is a mini-supermarket that stocks most things that you may need although you may find it cheaper at Nettos in the town. Hotel staff were very friendly. First Choice Entertainment staff were excellent (there was a team of 6 in addition to the 3 reps, 11 kids club reps/instructors, 2 stagecoach instructors, 2 soccer school instructors and the Swim kids instructor), they worked very hard keeping everyone entertained during the day with various activities e.g. quizzes, canoeing, trampoling, skittles, french boules etc. Also they worked very hard in the evening, putting on some excellent shows that packed the dome out. Everynight there was mini disco for kids 8.15 - 9.15, bingo at 9.15 (typically the prize for a full house was 150 euros), followed by various types of shows by the reps, or a professional cabaret show e.g. snake, parrot, flamenco, etc. The resident singers (not First Choice), a male and female duo called Montego, were OK but nothing special - they tended to fill the gap between end of cabaret and chucking out time. The kids clubs were excellent and the staff were great. My 4 year old who wouldn't go in the kids clubs last year went in them twice a day. Kids clubs were 7 days a week. Morning sessions were: Sylvesters age 3-5: 10-11.30; Taz age 6-8: 12-1.30. Afternoon sessions 2.30-4 and 4.30-6 for both age groups combined. There were also evening clubs 9.15-11. During the mini disco you could sign up for the following days kids clubs which was well worth it to guarantee a place. In the dome the AI alcoholic drinks included are beer, choice of three cocktails, sangria, bacardi breezers and wine and spirits. The main pool was enormous (even bigger than the German complex next door), deep and spacious with a lifeguard on duty 10-6. There is no real shallow end (just a shelf around the arc at one end), you need to be about 5'10" to stand up. We stayed by the main pool all the time as the apartment block pools got very busy very quickly. My husband used to go and put the towels down on the sun loungers about 8am then we would go and have breakfast and then go back to the pool. There were a few umbrellas although some were getting a bit tatty, some of the sunloungers had bits missing so you couldn't put the back up. Pool edge was very slippery - it's advisable to walk on the black edge around the pool - every day someone would fall over. Caroline the Swim Kids instructor was excellent - well worth the money, you can book it direct with her in the complex. There is a market in Playa Blanca on Wed and Sat morning which is worth a visit - go out the back gate and turn left, it's a 5 min walk. The First Choice reps do not tell you about it as they want you to go on their market trip to Costa Teguise. We all had a fabulous and very relaxing holiday and would return to the Holiday Village Sun Tropical and would use First Choice again. WELL DONE FIRST CHOICE.
sally from maidstone travelled to Holiday Village Sun Tropical with first choice on a friends holiday. There were 2 adults and 4 child(ren) in the party. The travel date was 08 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Two single mum's with 13,12 and two 10 year olds. Couldn't fault the complex. Very clean and all the hotel staff and holiday reps very friendly and helpful. Although a large complex, didn't feel that it was. Rooms were spacious and comfortable. Cleaned every day and beds made up. Children were given wrist bands that entitled them to free ice cream, crisps and drinks from a specific bar. Felt totally at ease and did not feel the need to constantly watch over children. The entertainment is geared towards young children early evening with something for all after. Although the performances by the reps were by no means professional, they all worked extremely hard and were great fun during the day with water polo, water Olympics and quizzes etc. Would definitely use the Sun Tropical again.
trish from wiltshire travelled to Holiday Village Sun Tropical with eclipse direct on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Stayed 2 weeks at the Sun Tropical holiday village in Playa Blanca. We were fairly dubious after reading various reports,but really thrilled on arrival.The reception staff were curtious and informative,the room was far more spacious than I was expecting not to mention clean. We had a problem with our air con after a few days of being there so reported it to Anthony the rep that evening who said he would sort it.The next morning he phoned us to say the maintenance man was on his way, when we got back eveything was done ,I call that prompt service. Well done First Choice! The All in was a great choice food was un repetative and the temp was fine. Entertainment was geared towards the kids which is why we booked, and ours loved every minute. The reps worked really hard and I think all are slightly mad(in a good way). We would definitely use this hotel again.
blake whiteside from preston travelled to Holiday Village Sun Tropical with first choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: I've never stayed anywhere as clean there was always somebody cleaning if it wasn't the rooms they were swilling the roads and paths or cleaning the pool, the only slight thing was the pool was salt water and very cold and we struggled to get our 3 year old daughter in. We ate in all three restaurants and have to say never had a bad meal or belly. The entertainment staff and reps were out of this world theres probably about 10 entertaining staff who put a great show on in the dome every evening from 8.15 mini disco till 9.15 then alsorts after that till 12pm. The entertainer called anthony maddocks is raving mad and so funny our little girl fell in love with him and followed him round all the time. The entertainment staff also put all sorts of entertainment on during the day poolside and on football pitch, volleyball etc, etc I don't know how they manage all that energy in the raging heat. The weather is fabulous only 20 days rain in a year the sun is so hot but theres a lovelly breeze that comes from the sahara desert all the time. Before we went I was worried about the heat as I burn as soon as look at the sun, but with the breeze and a decent factor 15 applied every 45 mins this is not a problem. Had a bit of a problem on one night out at titty trollops with some shirty manageress not allowing our little girl to have a view of the stage so if you have kids who may need there pram when sleepy this ones not for you despite being advertised as for families. Would I go again? I would never have left if I had the choice absolute paradise for kids the best holiday we've ever had.
Pauline from Glasgow travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Just back a few days ago from Sun Tropical Holiday Village in Playa Blanca, Lanzarote. We stayed two weeks all-inclusive. We were in the Banana Block. Our accomodation was reasonably clean just one or to dusty bits. Food was very good with plenty of choice. Kids really enjoyed the climbing and absailing with Jen. My son also did six days at the soccer school which he loved. I put them in to the improvers swimming classes too they really improved a lot, Caroline the instructor managed great results in just five sessions. The First Choice Entertainment Team were excellent and on the whole I enjoyed the entertainment provided in the Dome. The Kids Clubs were very good I have never been with any other company who had as good a kids club structure.
Michelle & Max from Basildon Essex travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 4 adults and 3 child(ren) in the party. The travel date was 06 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: Returned yesterday morning 5th July at 1.35am and by 10am we were back in our travel agents requested complaint and claims forms. This has been the worst holiday I've ever experienced. I would not recommend the complex and if any one has booked all inclusive for the future id seriously think about changing to self catering. As I type this my partner is at the doctors on the advice of our local travel agents the reason for this being on the last 4 days of our holiday the whole family (apart from the baby 7 months) came down with sickness and diaroah, my partner on the last day became so ill that a doctor was called and he had to have injections twice daily (costing a lot of money, and would you believe it the doctor actually bartered with us on the price) and was only given the all clear to fly home an hour before the coach picked us up. We were all inclusive and blame it on the food (lets face it the baby didnt get ill and he was the only one not eating from restaurant) the food was never hot and left out for hours, sometimes lunch times food was put back out for dinner. The week before I left I read that the Main pool was closed so contacted tour operator who informed me that the reason why I had not been written to about this was because the pool would reopen the day before I arrived (26th) and that there were no delays or extensions on this time. Wrong the pool didnt open in fact until the 29th again being all inclusive we didnt know where to get our day time snacks and drinks so headed off site for the 1st few days, only to be told by other guests that we could have used the chicken shack not a thing was mentioned about this at the welcome meeting in fact the whole pool scenario was not mentioned at all, a word of advice dont bother with the welcome meeting all they want to do is sell there trips and gave no advice at all about the resort or complex. Back to the pool, the complex next door is identical to the sun tropical but is a german complex, the day after our pool reopened the german pool closed and we noticed that quite a few germans were in our pool, later by accident we noticed that a small gate was unlocked and open for the german guests to come through to use our pool, this wasnt the case the weeks previous for us. I booked this holiday 13 months ago when I was 20 weeks pregnant so pre booked a baby pack for £50 which should have included steam steriliser, uv tent, cot, playpen, highchair, pushchair, and in our room ready for arrival. We arrived late at night firstly to no electrics working in the room then to find that we had no baby pack, by this time I really needed to sterilise my babys bottles, reception could only find an entertainer in the dome who couldnt hear me on the phone in the end she got together a battered old pram, and a cold water steriliser with 5 tablets! Sorry but I really didnt now what to do with it as there were no instructions ie how many tablets and could I use tap water as shops were shut. Next day got worse as I was informed that no uv tents were available as they only had 3 and they were already in use, hello, I had booked 13 months in advance this pack. 3 uv tents is no where near enough on a family complex offering baby packs as an option. The loudness of the music in the dome is awful we couldnt even hear the bingo being called out properly and ended up coming out and then spent every eve in the irish bar most nights with only ourselves for company, boring... there is definately favoritism if your self catering and by being all inclusive your not served 1st and then given half full drinks by very rude staff, also the reason I booked all inclusive was because of the kids always wanting things throughout the day, but we found that self catering kids were given yellow bands enabling them to free drinks ice creams and snacks all day!!!!! Going back to our illness we were told that only one other family had it, but on arrival you had to be out at 7am to put your towels on the sunbeds this was not the case on our last 3 days, with half the sunbeds still being free. makes you think espeically as we were told that the doctor had been seen numerous times on site. We have been very unlucky with this holiday and feel extremely dissapointed and let down a holiday is something you work hard and look forward to all year and I would not return to this complex even if it was free. One final thing my partner has just returned from doctor who has told him this is not caused by the air conditioning (rep told us this) its not caused by our daughter catching it at school and brining it with us (travel agent told us this) it IS caused by food temperature, preparation etc.
Sharon from Bradford travelled to Holiday Village Sun Tropical with First Choice on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: We stayed in kiwi block and our room had a split balcony. Unfortunately the balcony was hardly ever cleaned and as the balconies have pergola type bars over them they attracted alot ot birds. This obviously caused alot of bird mess which was all over the balcony and they did not clean it off, due to health and safety we did not allow kids to go out onto them because of it as it was all over the seats. We tried drying clothes out there and again they got covered and we had to rewash them. Our room was not cleaned very well, in the two weeks we were there we had our towels changed only twice (and one of them was only hand towels.) Apparently they will not change towels unless you pile them up in bath, even though they are supposed to be changed 3 times a week. Rep said there should have been a notice in room telling you this, but they hadn't bothered putting one in our room. Rep sorted this out for us, but then our beds were not made and room not swept out again before we left. When we arrived the main pool and pool bar was still open, and we could get cheeseburgers and hotdogs with onions no problem, however it was advertised in brochure that you could get mini pizzas, but when we tried to order was told they did not do them, alright if you like meat but a problem for our daughter who is a veggie. When they closed the main pool and bar it was then arranged for us to get free snacks from the chicken shack. Thats when alot of people had a problem, as all of a sudden you could only have a plain hamburger and no onion on hotdog, sign outside said you could get mini pizzas as part of all inclusive, but we still could not get any. Staff in chicken shack were quite rude, you got the feeling they didn't want to serve you because you weren't paying. Food in buffet restaurant is good, don't expect a la carte, but they do quite a good choice and its different every day. I would say though go early as it does go cold fairly quickly, but they do keep putting fresh meat out etc. As part of all inclusive you get one free meal each week in pizzeria and tex mex, which was ok, we loooked to see how much we would have had to have paid to eat there and to be honest I don't think it is value for money as food is only average. There is a bar called The Village Tavern on site and that was nice and barman there was a lovely friendly guy, he doesn't speak very good English but he always make you feel welcome and his own cocktail that he makes is delicious. Overall Sun Tropical is good, entertainment is aimed at kids, but it is a family village aimed at families. Evening entertainment is in the Dome, its a bit loud, so be warned, entertainment team do there best and always try to keep kids occupied. We had a really good holiday and would go back again, only thing that annoyed us really was the problem with the free daytime snacks and cleaner not changing towels in room.
Sheryl from Ayrshire travelled to Holiday Village Sun Tropical with First Choice on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005
rated the Holiday Village Sun Tropical as follows: Cleanliness Location Staff Food Entertainment	said: I booked this as a late deal and was somewhat nervous after reading previous reviews. I can only say that I needn't have worried. The check in was quick and efficient. We were situated in the Strawberry block just outside of reception. I very much liked this cul de sac as there was a garden in the middle as opposed to some of the others that had pools. This made it nice and quiet through the day if we were sun bathing. Other blocks had either pools, gardens or jacuzzis. Them main pool was closed during our stay as it is getting repainted. This didn't bother us at all as there are plenty of other areas to sun yourself in. The food was very good. I do not take a cooked breakfast myself but my husband did say that that was somewhat disappointing. Plenty of other things to be had though. Lunch and dinner were varied every night and I thought they were of a fine standard for an All Inclusive property. The food in such establishments is never five star but I am a fussy eater and I can honestly say that I enjoyed my food every day. The maids cleaned the room every day except Sunday and seemed to make a good job of it. Ask at Reception for a back door card key. You pay a 5 euro deposit but get this back when you hand your card in. This makes the walk to the resort much quicker. The resort is not very far away anyway and we found it a very nice walk in the evening. Hire a car if you want to make the most of the island as admission to the attractions is ether free or about 8 euros (Timanfay