rated the Imperial Swan Hotel & Suites as follows:| Cleanliness |  | | Location |  | | Staff | | | Food |  | |
| Entertainment | |
| said: This is only a two storey hotel all doors and windows were filthy the lobby was closed for alterations so entrance was from a side door.
The corridors smelt mouldy and of petrol fumes the stair-wells had flaky paint and did,nt look like they had been mopped in months the rooms had a musty smell and when I opened the drawers in the room they all fell through, just missing my feet. There was cigarette ash on the bathroom floor. A ingrained ring around the bath, the plug on the hairdryer was rusty and when you put the bathroom light on the noise from the fan was awful.
The beds had the most awful stains down the sides of them but by the time we arrived it was too late to contact the rep when we woke the next morning we smelt of cigars from the sheets. There was nothing at all clean at all about this hotel it made you itch.
I stayed in this hotel 17 year ago and it was lovely whoever has just brought this hotel should close it for refurbishment completely rather than have people staying in it.
The outside of the hotel was awful and looked as if it was closed down or open to book rooms by the hour.
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Sunny Says there
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lorraine from Nottingham UK travelled to Imperial Swan Hotel & Suites with
first choice
on a family holiday.