| Holiday-Truth Readers Reports |
Ritchie & berry families from Gateshead travelled to Rila Hotel with
Thomson
on a singles holiday.
There were 3 adults and 4 child(ren) in the party. The travel date was 03 2006 |
rated the Rila Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food | | |
| Entertainment |  |
| said: Food very basic and often ran-out, so don't be too late for your meals as you will have a diminishing choice. But generally of reasonable quality and very edible.
Hotel was fairly clean and the rooms were well maintained by the cleaners. The hotel is about due for a major overhaul as it looks and feels very tired and outdated.
Location was superb, fall out of the hotel doors and onto the ski slopes, what could be better.
Hotel staff unfortunately were generally very cold and miserable I think this is probably because they were working 15 hours a day.
Still looking for the entertainment in the hotel, but there is loads in the resort and no problem taking the kids in anywhere and I mean anywhere.
Click here for more information on this hotel, resort and region
|
| |
J Pulvirenti from Wales travelled to Rila Hotel with
Thomson's
on a friends holiday.
There were more than 6 adults and 4 child(ren) in the party. The travel date was 01 2006 |
rated the Rila Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: The location of the hotel was perfect straight on the slopes you could practically ski into the bar for apres ski.
The food was very basic but edible a lot of it was local cuisine. You don't expect a roast dinner in Bulgaria. A meal was also available to us when we arrived at our hotel at 1am.
The staff at the hotel were very unhelpful but the staff at the restaurants and bars couldn't do enough for you. A very warm welcome. We were a large party and everywhere people went out of their way to accommodate us.
The entertainment at the hotel was none existent but everywhere you went there was either music or a live band. What more could you want.
|
| |
Gatwick 10 from gloucester travelled to Rila Hotel with
nielson
on a friends holiday.
There were more than 6 adults and 0 child(ren) in the party. The travel date was 01 2005 |
rated the Rila Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: A group of 11 friends stayed at the Rila in 2004 and 2005 snow boarders and skiers.
The Nielson reps were a good laugh.The hotel was clean and the bar WELL stocked.We had a birthday while there and the chef made us the hugest cake.The food wasnt great in the hotel .One of of us got a Borovets Bottom but one out of eleven ain't bad in my book.
The food was fab and seriously cheap in the restaurants and bars.The rooms had been updated when we went back the second time We all loved Borovets and thought the Rila was good (certainly for the money).
There are prostitutes in the lounge but they don't hassle any one and make for good people watching when you are too tired to ski any more.
|
| |
A Powell from London travelled to Rila Hotel with
Thompsons
on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 01 2005 |
rated the Rila Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Borovets and the Rila will be the Ski Holiday Aiya Napa of the world before long.
The sad thing is that the holiday was spoiled by the couldn't care less attitude of the staff. Ask a question and the answer is a shrug or 'I don't know' before they walk off. Couldn't help feeling they were worked like dogs and were depressed.
Many scams, one that I had read about on a site like this, after I had booked: if you get a safety deposit box pay at the end of your stay because if you pay at the beginning and they don't give you a receipt they will make you pay again - I saw them with hold someone’s passport until they paid up again- in the review I read, the receptionist got some of the security guys over -of which there are many all over the hotel.
Don't expect change - they never have it and its a scam. I always tip but was never given the choice.
I too had a bad stomach (previous review) as did some people I met - who is monitoring this.
I have never seen so many walking wounded. So many accidents - wrists, hand, knee legs - mostly I am sure done in the town where the floor streets are not treated and it is impossible not to fall - who is monitoring this.
The excursions made people feel ripped off and the reps were only interested in pushing them - changing the subject back to them continually when you wanted to talk to them about something.
In some of the rooms the heating wouldn't turn down or off so my friends felt ill every morning.
The ski groups were large - twelve or so. This means if you are not waiting for your turn - you are waiting in the queue to go back up the slope. Arrange private lessons when you get there- about £20 for two hours- much better value for money. For snowboard lessons try Peter 00359899868963
Never any information on which lifts were open or closed.
The Ski Depot was robbed while we were there - another half a day lost, as we couldn't get our equipment. Trust me - the hire skis / snowboards weren't touched - you can imagine why not!
The food was just like school dinners. No 'canteen' management and my guess was that the bread that ran out every morning just after nine was probably slipped out the back door and sold off.
Had to vacate areas when VIP with bodyguards were around. Told to clear corridors and go into your bedrooms.
Last but by no means least had to listen to house/ disco music morning noon and night - at breakfast, in reception everywhere. It’s not about the guests at all.
Prostitutes and Go Go bars discos unsuitable for a family resort.
What a waste of what could be a lovely resort.
The tour operators are either ignoring all this or don't care.
They are responsible for not encouraging and condoning all the above and miss selling the holiday. They should be insisting on improving standards for both guests and staff. Its all totally unprofessional and they should be ashamed for not helping the Bulgarians retain their culture and encouraging them to take advantage of each other and us because they have no choice but to join in.
Swimming Pool was nice though!
|
| |
Subscribe For FREE Updates
Sunny Says there
are 91 visitors online