| Holiday-Truth Readers Reports |
Dave German from Peterborough travelled to Earls Regency Hotel with
Tropical Sky
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 12 2007 |
rated the Earls Regency Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Found this hotel very nice , and in the wing we were in, quiet. compared to the other 5*'s we stayed in the service wasnt quite as good, but they were very busy (first england test match) but still very good.
Click here for more information on this hotel, resort and region
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Karen Parker from Hereford travelled to Earls Regency Hotel with
Kuoni
on a family holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 03 2006 |
rated the Earls Regency Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We stayed at the Earls Regency at Kandy for two nights during a Sri Lanka Highlights tour.
The hotel was delightful and I cannot imagine how anyone would fail to enjoy their stay here. We were welcomed with cool drinks and hot towels, and quickly checked in.
Our room was on the third floor and had a fantastic view of the river. The room was large and spotless, with a separate seating area and two dressing tables/desks and plenty of lighting options. The bathroom was all black marble and black tiles, with a bath and separate large shower cubicle with a power shower. There was a stocked fridge and an evening turn down service with fresh, warm towels.
The staff were friendly and helpful at all times, the bar had a great view of the river and drinks were reasonably priced.
The restaurant could not be faulted, we ate buffet style and the choice was fantastic.
I can recommend the spa, a Swedish massage was only 30 dollars and included use of the jacuzzi and steam room beforehand.
The hotel is a short distance from Kandy which is easily reached by taxi.
I cannot recommend this hotel highly enough.
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Corinne Redwood & Chris Leighton from Nottingham travelled to Earls Regency Hotel with
Kuoni
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Earls Regency Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: After the other two hotels that we had stayed at, the Earls’ Regency was a real let down. It had very little character, although the pool and the views from our balcony were good.
The main reason we didn’t like it here was because of the noise. We were given a room on the ground floor and had a restless first night as you could clearly hear the conversations of passers-by, plus the fuse box gave off a constant electrical hum. On the afternoon of the second day, a large wedding party moved into the rooms on either side of us and their children spent most of the afternoon running up and down the corridor screaming and banging on people’s doors. While we appreciate that the behaviour of guests is not the responsibility of the hotel, the lack of sound proofing in the rooms and decision to place us in a room in the middle of a large family group can only be blamed on the hotel management. To their credit, they did move us immediately to another room as soon as we reported our problems to them, but we were surprised and annoyed to find out that the new room had much better facilities than the previous one (including a fridge). If we had not complained then we would have been left in a sub standard room.
Despite the convenient location close to Kandy, the food and overall service we did not feel that this hotel merited its 5* rating and we would not want to stay there ever again. Their website is
www.aitkenspencehotels.com/earls_regency/index.htm
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