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rob and sue from leighton buzzard travelled to Mehari Hammamet Hotel with
thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2007 | rated the Mehari Hammamet Hotel as follows:| Cleanliness |  | | Location |  | | Staff | | | Food |  | |
| Entertainment | |
| said: We have just returned from the mahari and can say,THANK GOD Thomson do not take uk holidaymakers here anymore,i can agree with most of your other reports,that this is very badly run,from duty management upwards,like the other reports i can confirm,the pool area is very slippy,the steps and the hand rails of indoor and outdoor pools are loose,broken or othewise unsafe,the food is so-so.but dont expect any bacon with your fat!,the final blow was on the last day a child? messed them self in the pool,after many requests to close the indoor pool,even the hotel manager refused to drain and clean the pool,despite 1-2 year old babies using the pool,no action was taken,completly unacceptable in any hotel,BUT A 5 STAR WHAT A JOKE
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sue from amersham travelled to Mehari Hammamet Hotel with
cadogan
on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 10 2005 | rated the Mehari Hammamet Hotel as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: 5 star what a joke, we think they must have stolen stars from another hotel?
The outside pool was dangerous the slope into the pool was steep and a few times our youngest slipped when walking into the pool.
Breakfast and dinner well that was another joke, was that really food! We ended up eating in a nearby pizza place.
The indoor pool was nice but not very clean.
The rooms we had were ok but having 2 single beds pushed together werent most comfortable, bathroom if you like laying in the bath then don't look around to much(under the sink was bad).
The looks I got from staff when I ordered a beer. (Was it because I am a woman).
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Steven & Julie from Lancashire travelled to Mehari Hammamet Hotel with
Thomason
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 | rated the Mehari Hammamet Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Hotel Mehari
2 adults and no kids in Sept 2005 for 7nts
First impressions upon arriving were that someone had made a big mistake and dropped us off at the wrong place. A very grand looking columned façade stretches out onto the pavement area while the main lounge/waiting area is very impressive, with an open area that stretches up 4 floors to an intricately carved, white domed roof. Everything is tastefully laid out in beige marble with a slow running fountain in the middle of the floor completing the effect. Upon our arrival we were met by the Duty Manager who introduced us and guided us through check-in (even though we were the last drop off, the ‘rep’ on the coach was nowhere to be seen).
The Mehari is not right up against the beach, rather you have to cross a road to walk the 25-50 metres to get to it. However, the road is usually very quiet and the hotel does have its own section of beach with free loungers for residents to use and a bar for drinkies. The beach looked a bit messy with various bits of flotsam and jetsam from the Med on the shore line, though it had been rather gusty for few days so it may have been an isolated occurrence. We never used the beach for relaxing on so we won’t comment on it.
The hotel is a bit confusing at first as both the restaurant and outdoor pool area are on the 1st floor, whereas your common sense tells you to expect them to be on the ground floor. The pool terrace is to the right of the entrance (as you look at the building) and it overlooks the road and. Being that little bit higher up on the first floor means it gets a rather pleasant breeze drifting in from the sea, plus you get no passers by gawping at you.
The pool is a fun-pool, and was fine save for a dodgy handrail at one side of it. It has a water mushroom but this wasn’t always on so it was often quite peaceful. One slight thing that we did spot though was that in the nighttime the pool lights were only switched on once during our stay - and that was to allow someone to see what they were doing whilst cleaning it.
The terrace area is by no means luxurious (the gardens proper are around the other side of the hotel), but neither is it a disgrace. Only once did they seem to run out of sun-loungers, but even then there was space to lie-down and relax. The mattresses were mostly in poor condition, though to be honest no one seemed particularly troubled by this as they all put the free towels on top of them. I did nearly get attacked by a parasol though as a freak gust of wind blew two or three over – I then ruined a t-shirt picking it up as all the dirty water that was in the hem of the umbrella bit fell on me.
Our room was on the 4th floor, and its balcony overlooked both the outdoor pool terrace and the beach. The room was more spacious than we expected with two large single beds and the only slightly dodgy thing was a light switch that didn’t seem to switch anything on or off (odd note - all the switches except one in our room were upside down!). No problems of hearing other holidaymakers or paper-thin walls as I have read about in other hotels. The room has its own individually controlled air conditioning unit, as well as a bath/shower/basin in one room and a separate room for the toilet & bidet. There was plenty of storage space, and small fridge/mini-bar and TV. No visible shortcomings with the room, and it was serviced everyday without fail – we even managed to get a slight rapport with our maid throughout the week, even though we only saw her on the first day.
The other holidaymakers were mainly French, German and Dutch. It appears to be a hotel that doesn’t always deal in holidays though as on the last night there was a conference in town for the Banks of Developing Africa, and the hotel came alive with a riot colourful outfits from the delegates from different countries – a real sight to behold (earlier in the week there had been a Scouting conference in the Medina and again the hotel was a base for many of the scout masters)
The food in the restaurant was very agreeable and there was always plenty of it. They did seem to have an odd collection of desserts though. Considering they are catering for people form many nations they seemed to do a good job of pleasing everyone. Tables and chairs were a bit close together, though it never seemed to busy to make it an issue. All drinks except tea and coffee were charged for. We went half-board and there was more than plenty for us, without resorting to eating the same thing day-in, day-out.
The staff were courteous, polite and easy to get along with and there was no particular language barrier problem, save possibly for meal times. The animation team do a sterling job, especially in light of how little they obviously get to spend on entertainment and the desk lady was particularly jovial.
Adjoining the hotel are a number of bars also belonging to the Mehari. So, if you are feeling rather cosmopolitan, you can go and get the cost of your Turkish coffee and ‘Chichas’ (the water-pipe they smoke) added to your room bill. Across the road are a couple of bars and a casino as well, plus there are many shops for you to haggle your way through. The Medina is only a short 5min walk away as well.
If you go expecting the same as a 5 Star hotel in this country then you will be disappointed, however that is true or most hotels in the Med. We would certainly recommend this hotel (and location) as a base to anyone, especially if you want something that feels a little grander than what everyone else on the plane is getting.
Please Note: We were initially overbooked from one of the Thomson Platinum hotels, along with about a dozen other parties. We received notification about a week before departure, though apparently some couples only found out upon arrival at the airport. The Mehari was the hotel picked for us as an alternative. The duty manager advised us that by agreeing to take all the overbooked Platinum guests the hotel was now full, though it never seemed particularly overcrowded. As far as we are concerned we ended up with a real bargain by being allocated at the Mehari.
Good Points
-Good location for beach/shops/medina etc and is in a safe area.
-Hotel was relatively quiet seeing as how they were fully booked
-Not many children 5-18 (it was mid-September though)
-Room’s were a fair size
-Looks great on your holiday snaps and the reception area is very grand
Bad Points
- Last drop off on Airport Transfer (about 2-2½hrs)
- Not much signage in hotel
- Dodgy handrail by pool/lack of lighting after dark
- Our room was above the main entertainment area
- If it bothers you, lack of contact from ‘rep’ (only one visit that we were aware of).
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Steve from North Wales travelled to Mehari Hammamet Hotel with
Thomson
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 09 2005 | rated the Mehari Hammamet Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This hotel is actually in Yasmine Hammamet and is officialy rated as a 5 star.We had been to Tunisia for the past 2 years staying at the Averros which is across the road from this hotel and had a very nice week late November.We returned in 2004 and had 1 week at the excellent hotel Phenicia in Hammamet.
We had used the Mehari in 2003 as we went in for a drink at night and thought how impressive it was,so we decided to stay there for 2 weeks this year.What a mistake that was.
The hotel looks very attractive with its stone pillars and marble entrance.The reception area is very nice with a huge ornate domed ceiling and typical arabic design,but dont let this fool you, as it does not reflect how badly this hotel is managed.
We were a party of 3 adults and 2 had paid for a sea view room and 1 single room.We have had many holidays ruined by bad rooms and noise in the past so we wanted to get it right this time so we rang the hotel 2 weeks prior to departure and asked if we could have top floor rooms which would stop noise from others dragging chairs above you and footsteps day and night.
We were told no problem,we would be given 2 rooms on the 4th floor,1 with a sea view and 1 garden view.
On arrival at the hotel at about 11.30 am we were checked in and we were very disappointed that we had not been given the rooms promised to us.We were given one on the 3rd floor and one on the 2nd floor which was not acceptable,we wanted the rooms close by.
The female staff member was very charming and promised that we can move to different rooms the next day if we seen her at 10 am.We then had a 2 hour wait as the rooms were not ready on arrival.
We were quite annoyed when we saw the rooms as the sea view we had paid for we did not get,we overlooked and ugly casino and the sea was just visible over the roof.As we were promised we would be moved the next day then we didnt let it spoil things.
We noticed the hotel had many nasty smells coming and going,one nauseous smell of diesel,then a nasty sewerage smell.
We were also promised Welcome Packs on arrival by the Thomson rep,these packs never appeared,also other English guests failed to get theirs.There is no rep visiting daily,just once a week and a mobile number to ring if any problems.
We ventured out to sunbathe at the hotel and was very disappointed it had no nice gardens to relax in,just a small grassed area on the 1st floor with a pool.This was not suitable and was quite noisy and cramped with sunbeds,so nowhere to sit and relax.
The hotel has its own beach across the road so we looked there,again another let down. The beach isnt great,quite scruffy and rows of beds and straw umbrellas sardine style,not what we like - so nowhere to sunbathe !
This hotel also has a residence which is part of the hotel so we looked there. Again this is also not good,the reception is dreary and drab and a big window looks out onto the small grassed area and pool. This is overshadowed by an ugly grey shell of an unfinished building,also a tall communication mast is sited in the garden.The grass and garden was unkempt and just not idyllic considering its supposed to be 5 star.
So we used a nearby hotel which was wonderful with a huge pool and nice gardens and right on the beach,which we went to each day and were never challenged if we were staying there,it was very annoying we had to do this when we had paid to stay at the Mehari, yet it does not offer comfortable relaxing areas to sunbathe.
The dining room is very basic,not what we expected.
There are far too many tables and chairs and its like an assault course trying to walk about getting your food,chairs in the way and not much room to move.
The food is not good here. We cannot say during the 2 weeks that we had a decent edible meal. Food that should be served hot was cold,vegetables not cooked,meat not cooked properly and just a lot of messes thet do not give a proper meal. Breakfast also is not good.We were outraged that fresh orange juice was on offer but you had to PAY extra for it ! milk for cereals was warm and was never chilled.
So we went to reception to change rooms the 2nd day at 10am and the woman was not there as promised.The others knew nothing about a room change.We returned later at 4pm and she was there. She was very rude and her attitude was terrible.She demanded to know where we had been at 10am,we said we were there but you were not.She then said its too late now to move rooms.
It was 5 days later when we moved rooms as the rep sorted it out.We were given 2 rooms on the 3rd floor both with sea views.The rooms are spacious and we had a huge balcony.
However the corner bath we had was disgusting as it had black mould spores around it. Also the furnishings were tatty and plugs didnt work and the patio door would not lock. It took 3 days for the plug and lock to be fixed.
The housekeeper was very nice to us and she arranged for 3 sunbeds to be brought up so we could use them on the balcony. One bed was delivered whilst we had breakfast and whoever delivered it also made a very unplesant mess in the bathroom - as the toilet had been used which should never happen in a guests room !!! The 3 sunbed mattress's that were given to us were stained and dirty,again just poor standards.
We noticed that in reception the big glass doors have stickers on them so you can tell its glass and dont walk into the doors.The bedroom doors do not and many times we banged into the glass doors,not knowing if they were open or shut.
The swimming pool at this hotel is very dangerous. The walkway into it is steep and many people slipped and fell,one English woman fell and was seriously injured tearing a ligament in her leg. The hotel did not attempt to rope it off or put signs up.
There is a serious accident just waiting to happen here.
We feel this hotel does not refelct its 5 star rating and it needs great improvements and better managing to bring it up to standard.
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