| Holiday-Truth Readers Reports |
caroline gifford from norfolk.england travelled to Guanabara Park Hotel with
thomas cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 05 2008 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: me and my husband stayed at guanbara park for 2 nights then moved out to better accommodation.The hotel looks dated and in need of a lot of TLC.I appreciate the hotel is only a two key but the rooms looked old and in need of decorating(very drab).The entertainment consisted of a entertainer 3 times a week who could not sing very well and looked very dated as well.The atmosphere was non existent.It is placed right at the top of a hill so a big hike is needed! Gran canaria is a lovely island and we are visiting again next year in the second accommodation we stayed in.If you visit go for a better grade hotel avoid guanbara.
Click here for more information on this hotel, resort and region
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Terry from Milton Keynes travelled to Guanabara Park Hotel with
Thomas Cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 01 2008 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Just come back from a good week's break at the Guanabara Park.
Our views;
Location: At the top of a big hill, long walk back up but taxis are pretty cheap (about 3 Euros - at the exchange rate we got, this is just over a couple of quid.
Great views from our balcony and bedroom window though, over the harbour. The appartments are around the corner from the main part of the resort, the commercial centre and beach. Probably a 20 min downhill walk to this part of the resort.
The main problem we had with the appts, was that we were 3 floors downstairs from the reception area - but if we wanted to leave the complex, we had to climb back up the stairs, only to go back down the road! So going back on ourselves - would have loved another exit out of the complex which would have saved a lot of walking and stair climbing! To get onto the road to town below our balcony took a 5+ min walk and 70 stairs!
Only had food once from the bar, during the day and was horrible. A tiny dry burger and the a few greasy and undercooked chips - had a large puddle of grease on the bottom of the plate! Though I did hear the food (pizzas) in the evening when the main cook was there was pretty good.
Drinks (beer and soft drinks) very expensive at the bar, which I guess is typical. Double the price of some bars.
The on site supermarket is very small, open short areas and very expensive. Three times the price of the same things as in the Spar near the beach (which I would recommend, much bigger and very cheap - worth going to on the way back to the beach).
Pool looked good, loads of sunloungers which are free and free table tennis.
Did think it was a bit overpriced for 14 Euros each week for the TV - we didnt pay for it, but our neighbout did after being told there were lots of English channels - turns out there were just 3, Sky News, Eurosport and one another, she was not happy!
Maids were good, cleaned regulary, friendly - did a good job.
In summary, nice place with a great view but just a bit out of town. Not suitable for anyone with walking difficulties. Cheapish accomodation, not sure if I would holiday in PR again but if I did then would prob spend a little more and be closer to the bottom of the hill.
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Jim &Jane from Inverness travelled to Guanabara Park Hotel with
Thomas Cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 11 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: After having a disaster of a start to our holiday, ie tickets never turned up, when we arrived in Las Palmas our hotel no longer existed.
We were put in the Guanabara apartments and I must admit my wife and I were pleasantly surprised after we calmed down and slept on our misfortune.
The apartments were very clean and the views were fantastic.
The staff went out of their way to help us, this was my wifes 50th birthday surprise holiday.
The receptionist managed to source a birthday cake for me at very short notice and the bar staff supplied a bottle of champagne free of charge, so things couldn't have went nicer and I would like to thank all the staff for making my wifes birthday, one she will never forget.
The food we did eat from the bar/resteraunt was ample for something light during the day before we went out in the evening.
The chefs and bar staff were very helpful and nothing was too much bother for them.
They made our stay very enjoyable.
The accommodation is situated on the side of a very steep hill and the stairs were quite a challenge but well worth the slog when you got to the top and seen the views over the Harbour and surrounding area.
The accommodation was also well situated, far enough away from the main centre, where I've heard the noise goes on through to the early hours of the morning.
The pool was clean and sun loungers plentyful.
We met in with another three couples whilst there and we have all booked ourselves a fortnight back at the Guanabara next November.
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baggo from liverpool travelled to Guanabara Park Hotel with
sunset
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 11 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: firstly the guanabara park is not situated in a great location, it is in a quieter location, at the top of a,hill outside the main puerto rico area, its about 15 minutes walk away and will set you back 3-4 euro in a cab, saying that the views from the rooms are amazing. specify a room with a balcony not a terrace as you wont be able to leave your window open at night and you can here everyone walking past.
the apartments were tidy and were cleaned regularly, there was even an english girl on reception which helped with any problems that came up.
paul santangelo is the larger than life elvis impersonator who runs the entertainment, he wasnt our cup of tea, but he does work hard and tries to involve everyone. there where reptile and birds of prey shows on whilst we were there, but i seen all the birds being carried in smallish dog and cat carriers and it turned my stomach. the next day i was told there was an owl that couldnt fly cos it was that "fat", sadly there were plenty of brits, picking up photos the next day.
you only get what you pay for and the guanabara park is not an expensive place to stay, i personally would rather pay the extra and stay in the main area next time. dont let me put you off going as you will have a good time as puerto rico is a great place to holiday
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Adrian and Dawn from Durham travelled to Guanabara Park Hotel with
Thomas cook
on a friends holiday. There were more than 6 adults and 0 child(ren) in the party. The travel date was 10 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: My patner Dawn and me along with 7 of our friends have just returned back from a week at the Guanabara apartments in Gran Canaria.
The location of the apartments were at the top end of the hill which didn't cause a problem as we simply walked down on a night and caught a taxi back. A taxi costs about 2 to 3 euros.
The veiws from our room were breath taking so being up the hill was fine by us.
The staff at the hotel were friendly and our room was cleaned almost daily and we have no complaints at all.
One negative the pool area was grubby and although cleaned regular really needs a revamp
If you are staying here you may want to hire a fan because the room as no air conditioning. We hired a fan for 1 euro per day but Dawn claimed it and so I struggled to sleep in the heat
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Penny from Peterborough travelled to Guanabara Park Hotel with
Thomas cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 07 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We decided to go to this hotel based on advice that it was a nice walk up the hill (mountain) and the view of the sea was amazing. The advice was right on both counts - the walk is quite difficult in very hot weather and you will get burnt even in high factor sun protection as the sun gets hotter the higher up you get. Taxis are extremely cheap and you can avoid the walk for a couple of euro. The staff are nice but the maid service is only a 'empty bins and wash dishes' as far as we could tell. The floors are filthy and the bed sheets weren't changed all week, I suspect the towels weren't either. Cockroaches do appear in the room but that's just the island, if you stay on the top floor it's less likely - we saw one in our room all week. We did eat in the pool bar area twice and the pizza I had was superb but my boyf wasn't quite as impressed with his burger as it was a little underdone. The second time was part of a barbecue promotion night and the food was excellent and I got a half price deal as I am veggie and had a huge plate of salad, canarian potatoes and chips. The beer is reasonably priced but do watch your change after a few drinks as we noticed that mistakes seemed to increasingly occur if the bar staff thought you were drunk. I hope it was a genuine mistake as they are a nice bunch of guys. It's a much better evening to stay in the hotel pool bar and drink than go into town and get hassled and ripped off. Paul Santangelo is a comedy genius. Yes it is cheesy material but very funny and great fun if you join in. A terrific way to meet the people you are staying with and we were lucky that the crowd staying the same week as us were fantastic fun and up for a good laugh. Paul's 'international knock-back quiz' is hilarious and his Elvis tribute is very funny. I personally don't like Elvis but this was good fun. We also saw a Reptile Show and a Birds of Prey show that were both entertaining and gave us the chance of some nice holiday pics to take home for only 10 euro. We had a lot of fun at this hotel but it could do with better standards of cleanliness in the apartments, the public areas were reasonably good and the pool did look very clean but I didn't swim in it so I can't say for sure. The pigeons enjoyed drinking the water though so it can't be all bad!
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paul from sheffield travelled to Guanabara Park Hotel with
sunset
on a singles holiday. There were 4 adults and 0 child(ren) in the party. The travel date was 06 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Just got back from Guanabara Park and will give you the latest up date on this complex. Yes the views are to die for, rooms cleaned regularly, position of the park is a steep climb, we always walked down at night and got a taxi back. Beer is not nice, food good.
Paul the entertainer is for butlins only, same act every week no variety.
Pool is good but to small if all the 102 rooms were full.
TVv hand set is 28 euro 2 week, hire a fan for 1 euro a day.
Lots of Spanish invade at the weekend so its very busy, there is no where to walk round there, so unless you head in to centre there is little to do, and if you think this position is bad there is others higher up so before you book anywhere in Puerto Rico get a map of the hotels.
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Elaine from Doncaster travelled to Guanabara Park Hotel with
Sunsety
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Just returned from Guanabara Park. The view from the room was lovely, so i thought this was a good start. However our maid on our floor only seemed to take out the rubbish. No clean towels or sheets all week!!!!!! Never tried the hotel food but enjoyed the restaurants in town, they were really nice. M & Ms beer was only 1.90 a pint, exellent value.
Paul the entertainer tried to amuse us but at 10.00pm the police arrived and told him to be quiet, they arrived again at 11.45 and closed the bar down!!!! Did not expect this to happen as i thought it was supposed to be a holiday, so only go if you like early nights!!!!!
This ruined it for me so spent most of time in the town.
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Millar from Livingston travelled to Guanabara Park Hotel with
Thomas Cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 02 2007 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: As others have said the hotel is on the far side of the resort at the top of a hill. We found it good exercise to burn off the Chinese buffets. But if you feel lazy, the taxis cost less than 3 euro to run you to the main shopping centre.
Did not try the food at the hotel, people we spoke too said it was OK and reasonably priced. Drink prices at hotel were the same as most pubs in Puerto Rico so that was a plus for me.
Hotel room cleaned most days to a good standard, and towels changed regularly, maids even washed your dishes if you forgot to do it before they came. Pool and surrounding area was very clean, and no problem getting a sunbed, though you have to pay a euro for a mattress for the sunbed for the day.
Entertainment at night was limited, although Russ did seem to keep everyone happy, but we went elsewhere every night. Would we go back to this hotel again, Yes.
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martha mcclinton from lancaster travelled to Guanabara Park Hotel with
thomas cook
on a family holiday. There were 2 adults and 4 child(ren) in the party. The travel date was 12 2006 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Stayed at guanabara park in December, the location was very bad,up a huge hill from beach could get steps but they were even more knackering in the heat and the was approx300 - I am a fit 16 year old to, however taxis were cheap and it was OK to down to the beach.
Apartments were claen, however did spot a cockroach but it is a hot country and that is to be expected, rooms were cold at night as temperature did drop but you cold ask for more blankets, staff were very helpful and gave googd advice on trips or days out.
DJ Russ was funny and so were the flaminco dancers, they wre that bad it was hilarious. Poll very nice but cold if you're fussy, sun loungers easy to grab however we did stay in low season.
Views were absolutely amazing especially the sunset at night.
Toilet and fridge spotless however poor lighting outside at night,and apartments secluded so was a little scary.
Lots of steps 70 to be exact. To get to our apartment not very funny with 20 and 30 kg suitcases!
Would definitely go again.
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Katie from Glasgow travelled to Guanabara Park Hotel with
thomsons
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 07 2006 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: The hotel had lovely views and an excellent pool area. The only down side to these apartments was the location. It was OK walking down the hill (which was more like a mountain trek!!!) but an absolute nightmare walking back up especially in the midday heat.
There was a small centre about 10 Min's walk downhill and a supermarket on site which seemed to be closed quite alot. all in all it was an enjoyable holiday and the staff were very friendly.
Would recommend (although not for people with walking difficulties).
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Carl from Ramsgate, Kent travelled to Guanabara Park Hotel with
Sunmaster
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 04 2006 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Rooms are tired looking and could do with a lick of paint but are cleaned to a high standard, beds made and fresh towels provided daily (except Sunday). They even did the washing up!
The hotel is at the top of a steep hill so may not be suitable for the disabled although taxis from the town are cheap and readily available.
Pool area cleaned by a team every morning.
Staff speak English and are very helpful in giving directions or help with travel to other resorts/attractions.
Entertainment fairly limited as we went at the very beginning of the season but fun was had by all nationalities.
We thoroughly enjoyed our stay at this hotel and would highly recommend it. We will certainly consider returning next year.
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Dougie and Donna from Ayrshire Scotland travelled to Guanabara Park Hotel with
Thomas Cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 03 2006 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We have stayed at Guanabarapark with and without our children on six occasions and would strongly recomend them to anyone.
The staff are always friendly and very helpful.
The complex is always kept clean and tidy.
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Richard & Lillian from Jersey travelled to Guanabara Park Hotel with
Thomas Cook
on a singles holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 10 2005 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We only booked our holiday two days before we left and can honestly say we were very pleasantly surprised with the apartments. While they are basic they are kept very clean and tidy.
The Swimming pool is heated and there were plenty of sunbeds.
You do need to be pretty mobile or you need to use a taxi to get about the resort.
The apartments have a fantastic view. We had a balcony with a sea view which was superb.
The evening entertainment was excellent. Russ the entertainment manager was very good and very funny. He also included everybody. Word of warning don't wear white socks!! The Drink or nominate game is brilliant.
One down side to the apartments is that the reception
never seemed to have enough money to change your traveller cheques but that aside we would stay there again as we had a really great holiday.
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Roberts from Alexandria travelled to Guanabara Park Hotel with
Independent
on a family holiday. There were 4 adults and 2 child(ren) in the party. The travel date was 10 2005 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Just returned from a great week in Puerto Rico, two families.
The apartments are spotless, albeit a bit out of the way, 15 minute walk into town. Having said that I would recommend them as a taxi back is only about 3 Euros and being out of the way meant that it was very quiet in the evenings.
Didn't use the facilities at the apartments much although the pool area was very clean. Tended to go into town in the evening and the beach most days.
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terry from essex travelled to Guanabara Park Hotel with
travel republic
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We stayed in the Guanabara Park in September. The rooms were kept clean and the maids would come in everyday if you allowed them but sometimes I liked a lay in. We never found any cockroaches in our room although we saw them outside. If you leave the windows open you should expect them. I rented s
a fan and kept the windows shut. Renting a fan is a must. The rooms get really hot.
The hotel location is good and bad. The view is excellent and the all is quiet at night as it is right up the hill away from the loud parts. The downside is that it is a quite challenging walk to the bars and restaurants and back up is even worse. Taxi's are extremely cheap and plentiful however.
The hotel staff were ok but perhaps a little arrogent. The man who was cooking the food forget to wash his hands after using the toilet which can't be good. I would say that overall I was pleased with the Guanabara park apartment. One thing I will say is do not stay there if you are disabled.
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Zoe and Andrew from Redditch travelled to Guanabara Park Hotel with
Sunset
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 07 2005 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: The appartments were very clean and spacious. We had a lovely balcony sea view which was pleasing. However we did have a few problems with neighbours and noise but when we told the security man he sorted everything out. The pool was nice with plenty of sunbeds.
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Mel, Dawn & Graham from Northallerton, North Yorkshire travelled to Guanabara Park Hotel with
Sun Set
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Guanabara Park Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: The apartments were execptionally clean, the cleaners came in every day except Sundays. We had clean towels and linen on a regular basis. The only critisism we had was that they needed a little TLC - redecoration and some simple maintenence.
The bar and pool area was very clean. The food at the bar and in the restaurant was very good and reasonably priced. The hotel staff were more than happy to help with any problems or queries. The evening entertainment presented by Russ was one of the best we've had - included childrens and adult games (drink or nominate for the adults was excellent fun!) The bar staff added to the entertainment too.
Even though the apartments were at the top of the resort, we regulary went down to the resort centres in taxis and back again - costing only 3 - 4 euros each way. Being so high up also had it's advantages as we had a wonderful view of the resort and the harbour.
We would return to the Guanabara Appartments and would recommend them to anyone.
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