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| | Arillas Bay Apartments
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Arillas |
| Corfu |
| Star Rating: A |
| Telephone: |
| Number Of Rooms: |
| Number Of Floors: |
| Holiday-Truth Readers Reports |
Mrs P Sebti from London travelled to Arillas Bay Apartments with
Thomas Cook
on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 08 2008 | rated the Arillas Bay Apartments as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: These apartments are basic and quite clean. There is no air conditioning and lots of mosquitoes. The plug-ins we bought with us were not much use the mossies did not go near them. We found that before going to bed we got as many as we could and that was the best thing to do. The pool seemed Ok, we used the beach which was fantastic.The bar area was very dirty and when we arrived at first and went to get a drink there were only children serving. there were lots of flies and mossies, the toilets were very dirty too in the bar, this put us off eating or drinking there and as there were loads of very good restaurants and bars this was our choice. The showers were awful as every time you had a shower they flooded out into the kitchen and there was a bucket and mop there to use which smelled. It is very hot in these apartments and because of the mossies doors and windows need to be closed. The linen was changed twice in two weeks but the second lot was threadbare with holes. The staff were mostly unseen.
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kate and steve bushell from barnet, hertfordshire travelled to Arillas Bay Apartments with
thomas cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2008 | rated the Arillas Bay Apartments as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: Well we can only agree with Gary and Carolyn's review of the Arillas Bay Aprtments.
We were the couple that were next door to Gary and Carolyn and consequently were the ones who had three attempted break-ins to our room in one night.
Arillas is beautiful, the food is great, all of the bars and restaurants are lovely and staffed by genuine friendly and welcoming people, the same cannot be said of the arillas bay apartments.
Cleanliness was appaling, nobody even attempted to clean our room for three days in a row, we never had our sheets or towels changed in the entire week we stayed there, and had to buy our own toilet roll after the meagre amount they left us on arrival ran out on our second day. Self catering facilites were diabolical, the fridge and kettle were the only ?safe things that could be used. We tried to use the grill to make toast one morning and gave up after waiting 45mins for the bread to brown!
The bathroom was dirty and smelt, drainage was appalling and the room flooded after every shower-stupidly i wondered on arrival why a mop and bucket were left in the bathroom. The shower curtain was filthy and full of mould. There were flies everywhere, including the bar area, which was strange as this was never a problem in any other bar or restaurant we used.
The rooms were stiflingly hot as there was no air conditioning, we had to resort to walking into town and renting a fan from one of the shops as we were told by the rep we could not rent one from the owners.
The pool never cleaned and there were only four umbrellas in total-one of which was broken! Little wonder so few people sat around the pool.
On the night of the attempted break-ins the staff really could not have been less interested, trying to pacify us by telling us that the guy who tried to break in was drunk and was very sorry, but not to worry beacuse they knew him as he rented a house from them on the complex- turned out he was married to the cleaner-very reassuring, especially since there were no safe deposit boxes etc on site to store valuables!!! Many thanks to Gary and all the other residents who helped Steve catch this guy
The night after the break-in we were sitting in the bar with another couple staying at the apartments, the guy who had attempted to break-in walked into the bar, walked over to the fridge as bold as brass and helped himself to a bottle of beer and then started chatting and laughing with the staff!
Beacuse we complained to the rep the next day the staff actually ignored us for the rest of the holiday. As we were only staying for 7 nights and the break-in happened on the second to last night we did not bother to push the rep to be moved but had we been staying for 14 nights we definatley would have done so
Corfu is a beautiful island and Arillas is a lovely resort which i would recommend anyone to visit, i would not however, ever recommend staying at these apartments, Thomas Cook must review them, they really should be removed from their brochure.
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Gary & Carolyn from Wallsend travelled to Arillas Bay Apartments with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2008 | rated the Arillas Bay Apartments as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: What’s the difference between the Arillas Bay Apartments 2008 and Guantanamo Bay? Well having not actually been interned in the Cuban facility without trial, I can only imagine the difference is the linen is changed on a more frequent basis at Camp X-Ray.
We, like many others arrived on a Monday (30th June) and were shown to our apartment (B5) by the wonderful Thomas Cook rep. It was clear that for 2008 season the owners of the AB had added sweet FA, the apartment was full of bugs, there were squashed insects on the walls that required removing with a quantity of scrubbing. The kitchen tap leaked the whole stay. The glass in the front door was cracked. A third of the shower curtain was missing. The fixed shower head made the water spew over the top of the remaining curtain if fitted correctly in place, the drain in the bathroom stank and was useless as the water much preferred to run into the kitchen rather than the drain (poor design) the ‘maid’ would leave a manky mop an bucket with filthy water in the corner, never emptying it away and the linen and tattered towels were changed once a week, if you stayed a single week that meant never. I could go on but there are more important issues with this place.
The Sea Breeze bar and restaurant would not look out of place in the opening scenes of a Spaghetti Western (dusty and run down) and the once popular restaurant on the beach was almost constantly empty. The owners avoided and questions regarding fans, linen or safety deposit boxes with a shrug of the shoulders in the timely’ I don’t speaka the lingo’. The whole pool area was umbrella free and the gardens were a mess.
Now the real bad points. Three nights into our stay someone attempted to force entry into out apartment twice, twice they failed and I slept the remainder of the night in my shorts with a pen knife in my hand. I missed the rep the next day and let the incident go. On the Friday night we were awoken by shouting and found that the next apartment had the same happen to them. Twice someone tried to force entry and was actually chased by the guest. Twenty minutes later it happened again, but this time a posse of guests caught the guy and frogmarched him to the Sea Breeze and to the owners. This served no purpose at all as the 'Albanian' gentleman was a summer tenant of the AB and lived in the back of the property in a little cottage. We explained the situation, while he sat there stuffing his fat little Umpa Lumpa face all smug lucking having a laugh in tongues with the owners.
We were assured he would be made to leave. He was not. We saw the Thomas Cook rep the next day and she said she would sort it out or we would be entitled to compensation paid by the AB. We were issued emergency numbers to call if future incidents occurred. That night, mindful of a full day trip to Parga and Paxos we had an early night, returning to the AB we observed the Albanian person leaving the Sea Breeze and heading up his hovel (still there) We retired for the night, only to be disturbed minutes later by someone attempting to gain access to our apartment again. By the time I got to the door whoever it was, was gone. I called the emergency number and a Thomas Cook rep said the authorities had be informed.
Following our boat trip we discovered a young couple on the other side of us who were terrified at nights, but had not actually had an attempted break in, had been moved to the Akti Arilla Hotel. We waited to see the rep on the Monday and via Thomas Cook, paid by the AB we were also moved to the Akti Arilla Hotel. By the time we left Arillas on the 14th July 4 couples had been moved in the 2 weeks we were there and we believe that makes 8 couples for June/July.
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Murphy from Plymouth travelled to Arillas Bay Apartments with
Manos
on a friends holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 05 2006 | rated the Arillas Bay Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: In a nutshell do not go. The rooms are filthy.
Fridge crawling with ants. Rooms clastrophobic,dark tiny windows - just horrible,horrible,horrible.
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keveren from Gloucester travelled to Arillas Bay Apartments with
manos
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2004 | rated the Arillas Bay Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Arillas Bay apartment is a good place to stay I stayed there 6 years in the same apartment I found it to be clean very friendly and the staff are good.
The food there is good but be prepare to wait for the bill as I found they are a bit slow but that is what the Greece are like.
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