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Sunny Says there
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| Holiday-Truth Readers Reports |
radcliffe from penrith travelled to Oasis Village with
thomascook
on a family holiday. There were 6 adults and 2 child(ren) in the party. The travel date was 08 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: just got back from the oasis village and cant understand why people complain.at the end of the day its what you pay for.if you want 4 or 5 star pay the extra because this hotel for 3 star is very good.8 of us went there and first impressions were fantastic.the hotel is clean.the food was very nice but their was big queues the later it got.the hotel staff were very friendly and tried to solve any problems anybody had.the entertainment was not the best but they tried mostly for under twelves.the hotel is very close to the waterpark[across the road]worth a visit but the market on mondays and fridays is a miss.about 15 min walk to the town worth going.all in all would go back to this hotel as it is worth the money.
Click here for more information on this hotel, resort and region
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SYLVIA HUGHES from manchester travelled to Oasis Village with
direct holidays
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: the complex was clean and well maintained pool areas
clean and large sun loungers were being replaced as we were there,food was was ok always a choice plenty of chip for the kids salads plentiful the water park is next door and worth a visit the town is abit everything on top of of each other,beaches small unless you go to the sand dunes worth a tripnot enough staff to run the complex , entertainmen only one act the kenya boys worth seeing.
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mrs d dalby from bradford travelled to Oasis Village with
thomas cooks
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: we booked this holiday for our honeymoon. the rooms were very clean maid came every day except tue and sun and changed the towels each time.the food was not very good o.k if you like fish in a sauce or plain pasta which was never hot.entertainment was bad out of the 14 days we were there,they were only 4 acts which were for adults .kiddies disco started at 8.30pm and if no other act was on it started again at 10.00pm till 11.00. all inclusive drinks ended at 23.00 after this you had to buy even water. pool side was good aparts from there was a lot off broken sunbeds and the pool was salt water. apart from all this we enjoyed our time there, but would not go again
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ams from scotland travelled to Oasis Village with
thomas cook
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 05 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: just returned from 2 wks chill out holiday and thats what it was. the hotel was very clean rooms were nice and with plenty of room in living area and bedroom, cleaned everyday except sunday, pool area was lovely no fighting for sun beds and was very relaxing as there was not many children the two wks we were there,the food was very good i dont no why some people complain about ittherewas plenty choice and it was always hot/down side was the entertainment but it was getting better just before we left the dancing boyz were brilliant and there was a guy who was singing and played guitar he was good but as the hotel was only 15minwalk from town we went out some nights and found paddys bar with young stephan who was great entertainer (would go back just to hearhim again )all in all we had a great holiday and for the money was worth every penny
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dorothy wood from ripon travelled to Oasis Village with
thomas cook
on a family holiday. There were 2 adults and 4 child(ren) in the party. The travel date was 05 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We have just returned from what was supposed to be a week´s stay at this hotel,but we have ended up here in Fuerterventura for 2 weeks because my 2 sons have been ill for a week with food poisoning, onerequiring hospitalisation.
We never ate anywhere but the hotel and to be honest we are not surprised that somebody ended up sick.The catering staff cooked meat on a hot plate in teh restaurant and used the same set of tongs for both the raw and cooked chicken.
Don´t eat here.
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l round from kingswinford travelled to Oasis Village with
thomas cook
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2008 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: we stayed at the oasis village for a week with our two teenage sons, the food was bad, they either ran out of food, it was cold or looked like it had been left there from the day before! the choice was limited unless you liked rice or pasta. one evening they served chicken fillets which was a nice change untill we went to eat them and they were raw in the middle. There were birds on the table where the bread was kept, flys over most of the food, we even saw a child spitting ice back into the ice bucket! which we feel should of been out of reach for all chidren. they never changed our beds, never emtptied the bins in our room, we had get toilet paper because they didnt replace it and we were never given clean towels. we payed to have the tv channels switched on and to our horror that included an adult channel! which was pornographic material that was avalible all day not just after a certain hour, so if the child flick through the channels its there for them to see. we would never use this hotel again although we did love the island.
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elliott from newcatle travelled to Oasis Village with
thomas cook
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 11 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: hotel on getting their brill pools looked lush but they are freezing and full of salt but oter wise nice. food carnt coment as we never had it as we got told not to bother as it was horrid. location was a good 15 minw alk to town wich was ok on a nice and mild night. hotel staff reception staff could do with being told how to smile at their guests we were lucky if we got a smile out of one of them and asking them to order a taxie then dont bother as its a hadr task for them. entertainment was their any not to sure we went to the papygyo with our friends who were staying their as ours hotel never seem to have much on for if it was i wold like to know where it was advertised would i visit this hotel again i might.
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brad from newcastle travelled to Oasis Village with
thomas cook
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 11 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: room ok clean and tidy only a few things no microwave and the beds arae rock hard just like sleeping on the floor. food dunno we never ha dit as we got told it was horrible so never bothered, the location was ok 15 min walk to the main part of town staff need to leanr how to give a smile evry now and then entertainment was hteir any we never found it was it advertised if it was we never found it and never got aseked if out little lad wanted to join the kids club only the german kisa werer asked so be warned would we visit again dunno maybe.
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Joanne Tiernan from Birmingham travelled to Oasis Village with
My Travel
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 10 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: I went with my boyfriend to this Hotel, it was very clean, all rooms was cleaned on a daily basis other than a tuesday/sunday.
The pool is very very clean we always seen the staff cleaning in and around the pool, and the is loads of entertainment for the children as the hotel staff come round the pool during the day and get them envovled with pool games and loads of other things.
The only bad thing i would say about this hotel is that the food is horrid, it is basic so if your not fusy with what you eat then you'll be fine, but however the bread was always stale, and food could often be very greasy/oiley.
The area the hotel is based in is around 10-15 minutes walk from the main strip, if your young and want nightlife then there isnt really much there for you, we had a few mad nights out and wasnt great.
the excursions that the locals offer are very good i would reccommend you go on the Ocean Cat (catamaran) its around 45 euro each, but the second person half price, this included jet ski rides and banana boats and snorkelling around the island of Lobos which was lovely, they also include all soft and alcoholic drinks free for the day and a beautiful canarian lunch.
We also went to the Baku Water park which was 5 mins walk from the hotel, it was a great fun filled day and especially great for children, loads of water slides for all ages, and an animal park were you get to see a parrot show, which is fantastic (parrots on skates) really cool.... then there was also a sea lion show and a shark pool...
I would also reccommend for people to visit the sand dunes of correljo as they are amazeing, as you are only so many miles of the coast of the western sahara... its stunning views, but remeber to cover up with plenty of sun lotion as its very windy, so you cant feel yourself burning.
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Don Casi from Dublin travelled to Oasis Village with
Panorama
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 09 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: I never write reviews but felt after reading some on this site and others I just had to set the record straight, after booking my holiday at the Oasis ( all inclusive, 1 week, Sept ) I was scared to say the least! all I can say is I really can't understand some of the other reviews posted here, if people moaned about this place then they really are just that moans! We just returned from a week stay at the Oasis and wow what a great place! excellent pools, excellent grounds, huge rooms well cleaned ( never saw one bug, ant etc. ) staff excellent, food great, drink flowing, what more could you want! my only complaint regarding the room was a mini bar sized fridge that really is far too small and kept nothing cold this needs to be addressed, and as always you could hire lots of home comforts eg. playstation, toaster, kettle, fan etc. ( fan is a must )
We arrived late at night ( 11 pm ) and were greeted with a cold meat and salad buffet with bread rolls,cheese, fruit and yoghurt etc. also a 1 1/2 litre cold bottle of water, what great service! this really was a very welcome snack and the water was lovely after the plane/bus journey.
Seriously we had a ball, as some of the others have stated the food could be better but we found it perfectly suited to our tastes and considering they cater for so many different nationalaties here I'm amazed they do such a good job, yes I would have liked more vegetables but just have more salad instead, I never saw any flies on the food, the food was always replaced when empty, was always hot, and there was a microwave if you wanted it hotter, perhaps if you arrived 5 minutes before the sitting was due to end then things may have been different but then simply go early.. duh! you could help yourself to as much wine and beer at lunch and dinner as you liked same with soft drinks and the staff always had a smile ( a simple word or two in Spanish goes a long way ) and were quick to clean off the tables. Never tried the snacks as to be honest after breakfast and lunch we were never able to eat anything else so can't comment on that. There was a queue for the drinks at night sometimes but not that often and the bar staff were really excellent at clearing the queue although I did have an issue with someone blatantly skipping the queue which the staff also spotted but did nothing about and as they were ahead of me I just had to put them right! but this should be the staff's job when they spot it and not mine.
OK the entertainment is a letdown but as we brought our 6 month old son with us we did not really get a chance to sample the entertainment but lets just say that anytime I went to get a drink to bring back to the room I was happy the bar staff were as good as they were as the quicker you got out of there the better! but seriously folks who rates their holiday experience primarily on the entertainment at the hotel! and if that was what you wanted then you could easily avail of the entertainment services of their sister hotel oasis dunas.
It appears as if some of the negative reviews seem to stem from the issue of people supposed to be in the Oasis dunas and then been told that this is overbooked and been placed here so right away you have some upset people hence ( I believe ) the negative review also some people seem to want an "English" only resort, well if you want that by all means go to Benidorm or somewhere like it but this resort caters for several different nationalities and is enhanced by it as there is nothing like mixing with other people to broaden the mind also everyone we met was very pleasant and polite.
I have always lived by the following saying "You get what you pay for" if you expect 4/5 star hotel treatment then pay accordingly and go elsewhere however if you would like to pay budget prices and still receive a great service with clean environments, good food, good people etc. then by all means come here.
My advice: enjoy your holidays and leave your stress, worries and moans at home, your body will thank you for it!
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A.baker from Gravsend travelled to Oasis Village with
Airtours
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 09 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: Just got back from the oasis village spent 7 days there, The hotel itself was very clean and the staff was very friendly. The downfall was the food especially as we went all inclusive. Only a short walk to the town and also there is a massive water park next door. The entertainment was very poor. There are two big salt pools but couldn't find the gym room and sauna which was advertised. Would not go back to the hotel again.
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Peter Tuckett from Neath travelled to Oasis Village with
Airtours/My Travel
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 09 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: Reviewed by Peter Tuckett and Gareth Jones.
Well after reading the comments on the Hotel, we were very worried about arriving at the hotel for our stay.
All our worries were pointless as the hotel was great. The bedrooms were clean, spacious, and very well equipt.
The Family rooms on the ground floor have two rooms one with Kitchen facilities including a fridge, sink, cooker, and a seating area. And large bathrooms.
We stayed for 7 nights. We had room service 5 times with fresh towels and bed sheets each time.
The Gardens and pool areas were always clean and well maintained. There were always staff cleaning and maintaning the hotel and grounds. The pool is Salt water but its no problem as showers are provided around the pool area for you to rinse after bathing.
loungers and parasols are fee, there is a small charge for the hire of lounger padding and beach towels if you choose.
The hotel catered to all nationalities, not only Germans as some comments state, there were as many British as other nationalities staying there.
There are Televisions in rooms, with limited channels. But who watches Tv when your on Holidays???
The staff were all very friendly and helpfull.
The food is some what basic, but there is always plenty of it, examples were, breakfast; bacon, fried egg, scrambled egg, sausage, beans etc, toast, cereals, pastries. Lunch; chips, meat dishes, fish dishes, salads, deserts etc. Dinner; such the same lunch. Snacks were also available at the pool bar in the afternoon, including burgers, pizzas, chips, ice-cream etc.
Tables were cleared very quickly! And the cutlery was positioned at numerous locations in the restaurant with ease. Butter is away from the bread as it located in the chiller (obviously). if every thing was located in one part of the restaurant, no-one would be able to move there.(As was commeted by one review).
There is evening entertainment in English as well as other Languages. Not the best, but they do try hard.
There were daily activities suitable for all age groups i.e. Water Polo, darts, snooker, football, table tennis, tennis courts etc. Kids club.
There was no air conditioning, but there were fans available to hire, along with Televison remotes, mosquito plugs, adaptors, and safety deposit boxes for your room.
There was also a dry cleaning, washing and ironing service available at the hotel.
A shuttle bus is also available from the hotel, for a fee of 2 euros, back and forth to the sand dune beach. (This also includes a packed lunch and large bottle of water).
If your a half board or self catering guest there are plenty of Local restaurants, bars and shops to look in, and the locals were all friendly.
Overall we both had a fantastic stay in the Oasis Village and we would love to return there!!!!
You will Love it too!!! So dont worry.
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Suzanne from Hull travelled to Oasis Village with
My Travel
on a family holiday. There were 1 adults and 1 child(ren) in the party. The travel date was 07 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We were allocated this hotel on arrival, one of the tour reps who greeted us at the airport can only have been making some tongue in cheek remark saying she had stayed at the hotel and the 'food was lovely' - the cooked food was poor, although plentiful.
The restaurant staff don't set tables only clear so half of the meal time is spent wandering around for cutlery, plates, watered down drinks etc., bread one end butter at the opposite end, meals were not a relaxing affair. As a half board guest I enjoyed having the facility of a fridge / cooking facilities in the room.
The ground floor room we occupied had a nice balcony, was clean, tidy and towels changed twice, beds once.
The setting is extremely nice with well kept gardens a variety of palm trees and cacti, tennis courts, basket ball and volley ball courts, table tennis and pool machines (in need of repair). The pool area is attended by a lifeguard 10.00 til 6.00pm, clean and plenty of sunbeds available, however the major draw back is that the water is salt water, the 1" pool tiles are coming off in droves and frequently you stubbed your toe.
No issues with its location. The hotel is close to the water park and not far from the centre of the resort. Has a shuttle service to the beach, didn't use that though.
The clientele was predominantly Europeans; Germans, Italians and French and Spanish. The entertainment staff, two in particular, were friendly, and multi-lingual and seemed to work hard at the kids club (this wasn't used by myself), they always made the effort and encouraged others together with my son (11) to join football at midday and waterpolo in the afternoon. Although there was daily entertainment posted, we only joined in on the evening of the Bingo. In four different languages, it was lively and fun and pleased to say we came away 50 Euros richer!
The only unpleasant behaviour we heard all week was some drunk English guy effing and blinding after midnight so quite frankly, didn't feel the need to have any more Brits around us.
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charlotte from shepton mallet travelled to Oasis Village with
thomas cook
on a friends holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: Just back from a week in Oasis Village self catering as I had heard food not good. Glad we did as thats all you could hear people moaning about was the food.
My room was clean and tidy everyday apart from Sunday. Very friendly staff.
Pool bar food was good. Variety of people from kids to OAPs, English and German.
Would stay again as it was quite and relaxing.
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Victoria from Birmingham travelled to Oasis Village with
Airtours
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 02 2007 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: After spending a week at the Oasis Village - i would definately go back - The complex was clean and well kept. Reception could do with a paint but to be honest i spent my holiday having a good time not worrying about the state of the place. I used it as a base to sleep and eat.
The food was good and plenty of choice - most people moaned but thats because we are british and mostly what we like to do. People saying bugs and stuff in the restaurant are the type that complain on any holiday.
Staff were helpful / friendly and polite always willing to order fresh towels if needed or give resort info.
Didnt really stay to watch entertainment but sure it was ok as most people wer joining in.
Definatly stop there again and would recommend to anyone.
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Offord from Newport travelled to Oasis Village with
Direct Holidays
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We stayed for one week at the Oasis Village in Fuertuventura after being told the Hotel Tamarindo was fully booked by our travel company We checked theis hotel on the internet beforehand and were dismayed by what was reported.
The travel company assured us the negative points were untrue and promised to send us confirmation. We never received it.
On arriving at the hotel, we cound the accommodation clean, well presented and spacious. However, towels were only changed twice and sheets once.
The hotel food was absolutely diabolical.The three types of cereal resembled hamster food and tasted like cardboard. There were only two toasters to service the whole hotel. The bacon wafatty and swimming in grease as were the fried eggs and mushrooms. The scrambled eggs were p[owdered. The butter tasted "off" and my husband saw bugs crawling all over the bread/roll basket.
The variety of meals at Lunch/Dinner was pathetic. We were constantly served fish, which I normally like, but this fish was either dry or in a sauce that gave a stomach upset and indigestion. We were also served up rabbit, liver and pork which was like a piece of scragg end. The pasta was dry and the tomato sauce watery. The other option was fish sauce, of course. One vegetable was available per session and the salad was very boring. The puddings/sweet buffet consisted of the driest and tasteless cake I have ever seen, rice pudding that was vile fruit mousse. We had to start eating out after the first few days.
Drinks in the diningroom were hit or miss. The beer and soft drinks were often flat. At the poolside bar our drinks were served in small white plastic cups which was a joke and this resulted in long queues. We were all inclusive but could only get snacks between 3.30 and 4.30pm.
The ice-cream for the kids was only available at this time as well. My girls have nut allergy and could not have it. I wanted to pay for ice-cream for them but although the hotel had a menu of about 25 ice-creams, they only stocked four which all contained nuts.
I was told by the rep to go to the Hotel Dunas as they had plenty ice-creams/lollies. Great if you are sunbathing by the pool and you have to walk 10 mins to get your poor child an ice-lolly.
The location of the hotel was good, a 10 minute walk into town and right next to the water park. Taxis were cheap and readily available. The poolside bar staff were not too happy in their jobs and were very surly. Probably fed up with the complaints they were getting. The waiters claimed they could not speak english when challenged about the flat drinks. One night we were told to "ssshhhh" by a security guard as we were quietly playing cards on our terrace. It was only midnight and we felt aggrieved by this.
The entertainment was mostly aimed at the Germans. Although assured by Direct Holidays that there was a Kids Club, there was not. We were told there was one at the Hotel Dunas which we could use. The british reps came on a couple of nights at 10.30pm and tried their best with the small amount of british guests who had waited on them coming on.
We would most definitely not visit this hotel again or travel with this travel company again after they misled us. Their all inclusive package was a joke.
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Cunningham Family from Fife travelled to Oasis Village with
Direct Holidays
on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2006 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We travelled to Oasis Village after being overbooked by our tour operator at the Oasis Tamarindo. To say this was All-Inclusive was being optimistic, it was more like full-board with a snack thrown in!!!
The property itself was very well maintained with good sized rooms and maid service 5 days per week. The pool area was always clean and sunbeds were easy to come by, given the German monopoly in this hotel!!!
While breakfast was fine, lunch and dinner consisted of fish, fish and more fish, with the token meat dish flung in, usually either lukewarm or overcooked and everthing appeared to be cooked in a sauce!!! We like fish but to have it at lunch and dinner everyday was too much!!!
The hotel location was fine ands it was a nice walk at night to the centre, we didn't hang around the property much because of the German entertainment!!!.
Hotel staff were quite friendly and polite throughout our stay.
The entertainment was 90% German and while they did have "Mama Mia" on one night it was impossible to follow, we only understood when they were singing the Abba songs!!!
The Germans again had the monopoly on the entertainment and it seemed that the British Reps only had a slot allocated to them to do the Kids Disco at 8.30pm, and we only got the full half hour providing the German emtertainment didn't over-run!! There was Water-Polo in the afternoon but no other real events organised which was very disappointing given that it was All-Inclusive and the brochure clearly stated "day and evening entertainment"...
I would not recommend this property for the British tourist as it is very obvious that it caters for the Germans. I certainly would not stay here again unless it catered more for the Brits. On a positive note we did meet some lovely German people during our stay, but this hotel is definitely not for the Brits.
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Haggerty from Germany travelled to Oasis Village with
1-2-fly
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We booked our holiday from Germany as we live there and went with a German tour Operator. However, we asked to be somewhere that fellow English were staying. I would like to say that there were a number of English there but only as a result of there holiday booking going wrong.
The accommodation I can't fault really, it was cleaned everyday apart from 2 during our whole stay.
The pool was salt water which, if you swallowed it like the children do...it really was disgusting. You could get a sunbed mostly with out any problems.
Now, lets get down to business.
The food was absolutely terrible and considering it was all inclusive. I thought I had got the details wrong and that we were half board. Why? Well, when we went to dinner which was from 6 p.m until 9.15 p.m, we went at 7.45, there was no salad left and when I asked to have the bowl filled up. I was informed that it had all gone!!! Still with 1 1/2 hours to go. It was fish, fish, fish, and guess what...more fish everyday for both lunch and dinner. Which was either served in a sauce or grilled, but unfortunately very over cooked.
The choice for children was unacceptable, yes there was pasta and chips oh and chicken nuggets which we so salty I thought the salt pot had been emptied over them. One day there was chicken nuggets served up for breakfast!!!!!And then again at lunch. The pasta was over cooked and looked like a bowl of mush, and the chips were soggy this was at every lunch time and dinner time not just once or twice. We had to drink out of little white plastic cups, you know the kind children have at party's and that included coffee from the pool side bar.
As a result of this we were glad that the main town was within walking distance as we had no choice but to eat out. The drinks finished being served a 2300 hours, o.k. but this included water, coffee and tea...until the morning at breakfast....don't get me wrong you could still have drinks but you had to buy them. I thought that All inclusive meant All inclusive. We asked for some water for the room and were told again we could buy a bottle. Every morning we had to go to the supermarket and buy bottled water and crisps for the children as they were hungry and the hotel had no where to buy them from.
The staff were helpful although they told me when I complained about the food running out that it was being dealt with, however this was not the case.
The entertainment was all in German and although I live there I don't speak the language.
I would not recommend this hotel to anyone the only good thing going for it was the hot weather.
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Paula from Omagh travelled to Oasis Village with
Direct Holidays
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2006 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
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| said: We stayed in this hotel at the end of June beginning of July after being moved at the last minute from accommodation we had booked in August last year as it had been overbooked allegedly?
We had been assured that My Travel had taken on 60% of the accommodation in this hotel and reviews on this site were incorrect. While we were there, only about 3 other families were English speaking but this was changing in the few days just before we left. Not much good for my children who were desperate to make friends.
The apartments were very good with plenty of space and they were very clean with maids in most days and very prompt maintenance on reporting faults.
The complex was very nice and no problem getting beds at any time of day often with an umbrella.
However the food has to be the worst I have ever had in a 3 star hotel. There was so little choice at any meal that after 10 days hoping it would improve we gave up and went into the resort to eat. Salads which most hotels provide in abundance were limited to 3 mixed salads and an endless supply of fish. I like fish but when that is all that is on offer for 2 weeks and only very over cooked poor quality fish at that you get a bit fed up. My children are good eaters and were able to get chips and pasta even though the sauce was watery. Deserts were also totally uninspired so no worry about overeating on this all inclusive holiday. In general the provision of all inclusive was poor at best and totally miserly at worst. There were no snacks available in the am and in the afternoon snacks only lasted for 1 hour. Ice creams were only available for this hour.
The entertainment was probably fine if you were German and understood what was going on.
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maggie & phil haughin from workington travelled to Oasis Village with
direct holidays
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: A clean complex but unfortunately this was the only thing going for the place! Food left alot to be desired, fish, fish and more fish which was never hot, very limited choice for children and the food was never varied.
Entertainment was based around the German visitors which unfortunately none of us Brits could understand.
The sight of 6 cranes didn't add to the panoramic view of the area as this is all you could see were these accompanied by the noise you could have swore you were in an episode of auf wiedersein pet set in dusseldorf!
Unfortunnatly we didn't get anything for staring in this episode.
This resort would be enjoyed by all members of the building trade if you fancy a bit of a busmans holiday but not for anyone else!!
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Rheane and Gareth from Nottingham travelled to Oasis Village with
Direct holidays
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We went on an all inclusive basis at the Oasis village.
We were quite surprised when we got the as we arrived at 10pm and the reception staff had organised a cold meal for all of us in the resturant(salad salami and cheese) which was a lovely gesture as most of us had been delayed on a flight to get there.
Well that was the best meal we had all our stay. The food is ok if you like fish, as that is all that seems freshly cooked (I wouldnt eat anything not freshly cooked as the dining room doesn't have insect protection and a few flies were seen crawling over food and that is what I saw so where/what else had been happening).
Also I think a bit of food contamination could go on here as she uses the same tongs to throw on raw fish and then picks up cooked fish to serve to guest. Soup is only served in the evening and the only thing I can describe it as is boiled lunch leftovers. (I think once we had tomato soup during our 2 week stay). The snack bar is also a joke it is open for 1 hour in the afternoon I have never been to an AI hotel before that only open a snack bar for 1 hour and we go AI every year.
Breakfast was passable (my kids filled up on frankfurters and beans as all they fancied in afternoon and evening was pasta or chips and they got fed up of that). Entertainment was such a laugh not becasue it was good just because it was embarrasing Saturday night entertainment was 3 packs of cards and a few baord games I kid you not! and the board games were in German so the English couldn't join in.
Oh yes and has been said this is a German populated hotel with on 5 other english families during our stay but the german people are very nice and freindly and I now realise that it is a myth about Germans and sunlougers as you can always find some in very good locations (under parasol/next to pool/both).
There is a kids club ran by the German tour operator 1-2-fly but all the staff can speak english and you children are very welcome at the club runs 10.30-12 and again from 2.30 - 5.30 (or 8pm if you book them in for kids dinner we did a few time as it was bliss a child free afternoon). The kids really enjoyed it there and its free unlike the kids club and the Oasis Dunas (down the round where you'll find the reps as they wont come to this hotel).
Rooms are large and apartment style it is obvious this used to be a self catering complex as some still have mini kitchens in them all have living room/bedroom, and a separate bedroom and a bathroom, rooms cleaned frequently (bar 2 days a week) towels changed daily and sheets changed most days.
Hotel location is very close to the baku waterpark (next door) and a 10 min walk to the main walk with all the shops, such a shame about the building site next door as you did get the occasional shadow of a crane going over you as you are sun bathing but not really bothering by the noise.
Got to say pay the few euros and spend the day at the dunes beach it is beautiful soft sand and crystal blue (warm) water unlike the swimming pool at the hotel which is freezing.
If you fancy excursions dont do the volcano tour to lanzarote if you have children I feel this wasn't told to us and we booked it as our youngest has a thing for volcanoes you spend most of the day on a coach you get out to see the volcano resturant (altho not eat there) taste wine (great for adults but not child friendly) and eat lunch then down the the Jameos del Agua (underground lake with little white crabs in all very nie but kids got so bored.
Do try Oasis Park zoo trip as this is excellent you get a camel ride to which is fun even for gareth who has mobility probs and needs a stick.
Not sure I'd go back to this hotel unless some changes were made.
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Rees Family from Wales travelled to Oasis Village with
Direct Holidays
on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We spent a thoroughly enjoyable weeks holiday at the Oasis Village, which far exceeded our expectations, having read such dreadful reviews about the hotel!!!
This was our first all inclusive holiday, we normally holiday on a half board basis in a 4* plus hotel, but having to pay adult price for our oldest child, we thought we would give all inclusive a go, and we were not disappointed.
The majority of holiday makers were German, but this didn't bother us, but if you like "Brit" type evening entertainment then this isn't the place for you.
The Staff were all extremely friendly and very helpful. My husband is a Coeliac and has to stick to a strict gluten free diet, he discussed this with the restaurant manager on our arrival, and was advised that there would be plenty of suitable food for him to eat, but if he had a problem, which he didn't as there was adequate choice, he would arrange for something to be cooked for him.
The choice of food was always varied,at lunch and dinner there were plenty of salads, grilled meat or fish, casserole type dish, pasta and sauce, chips or potatoes, vegetables, lots of desserts and ice cream and always lots of fresh bread.
Breakfast was a little more boring, bacon or frankfurters, fried or scrambled eggs, mushrooms, baked beans, salads and cold meats and cheeses and lots of fruit and yoghurt, fresh bread and sweet pastries.
The afternoon snack was not bad, and had a varied choice of pizza, beefburgers, chips, frankfurters, fish fingers, and always sandwiches, salad, ice cream, sweet pastries and coffee.
The variety of drinks was good, plenty of cold soft drinks, mineral water, beer, the usual locally branded spirits, sangria, and a choice of three cocktails, two alchoholic and one non. There was also self service soft drinks, beer and wine in the dining room at lunch and dinner.
One of my children also mislaid their favourite soft toy in the room, and we assumed it had been taken with the dirty bed linen. We contacted reception that night, and they said that they would do everything possible to find the toy - First thing in the morning he was returned freshly laundered and dried!!!! - Great Service!!!
The room we were allocated had a fabulous view of the pool, and was very spacious and cleaned thoroughly, towel and linen changes were as advised. We also had an empty mini bar in the room that kept my childs chocolate nice and cool.
We had no crawlies in our room, however, we did use mosquito plugs, which can also be hired from reception.
The pool area was fabulous, we could have a sunbed at anytime of the day, and you could hire mattresses and towels from reception if needed. The pool has to be the cleanest and nicest pool we have been to for a long time, although it was very cold!!!!!
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stark from Scotland travelled to Oasis Village with
direct
on a couples holiday. There were 2 adults and 0 child(ren) in the party. The travel date was 04 2005 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: The property is German owned and run for and by the Germans. All the entertainment is in German as is the limited poolside entertainment during the day. We went with Direct who mentioned that there would be one evenings entertainment in English. It was cancelled twice due to the German reps lack of preparation.
The food is basic, breakfast is I am sorry to say vile, you are offered beans, mushrooms, fried egg and German hotdog. The beans are stone cold, the mushrooms are swimming, I mean absolutely swimming in grease as are the eggs. The hotdogs are rubber. Cross contamination everywhere. Also offered ham, cheese, bread fruit. Flies everywhere.
Lunch, nothing is cooked in the kitchens, everything is brought in from a supplier except what they put on the big grills, tuna, beef, tuna, beef or tuna...well you get the message. Everything else is luke warm at best. Anything left over gets put out at afternoon for SNACKS. Anything left from there gets a sauce added and back out at night.
The site of the hotel is in the middle and hard beside a BEIRUT BOMB SITE, the building work and noise beside the complex starts at 6:30 am until 18:00hrs, Direct should have informed ourselves and the other English speaking guests but they never.
The reps are never ever at the complex - you have to treck 1000m to find them at another complex Oasis Dunas. All in all we made 5 registered complaints as did EVERY OTHER ENGLISH SPEAKING holiday maker.
Currently in the process of suing Direct. I had informed the reps midway through the first week that there was extreme hostility towards English speaking guests mainly the reception area and bar staff. They kept on trying to get us out at midnight even though it shut at 1am.
Eventually one night a guy appeared shouting obscenities at us, we had no idea who he was - turned have out he was the security guard whom the bar staff had called to throw us out at midnight. Then an English speaking guy who works on reception appeared and called us English pigs and to f.... off back home. There were 8 of us sitting, a couple from Newcastle in their 60's, a family from Yorkshire with a kid of 12 and my wife and I.
In all my travels I have never found this behaviour anywhere. The reps addressed the issue the night before we left - supposedly. We were also informed that they have put in 'disguised' reps to monitor the situation. I believe that First Choice have pulled out from the resort?
The kids get well catered for, eh sorry the German kids, again everything in German. The lassie who we met explained that the clubs were unsatisfactory for the un-German amongst us. I asked the German head rep to speak English to the girl, they speak pretty good English but he said that they don't have to - nice.
In my opinion totally unsuitable for kids and sorry to say adults alike.
The beaches of the dunes are great no shade or toilets etc but still we got some sanity there after the hotel noise and quality of food became too much.
We were all inclusive - big mistake. The drinks are watered down- some are ok still. The hygiene behind the serving staff and bar is disgusting. I met a 'chef' in the gents coming out of the locked cubicle still with his uniform on and gloves. He then proceeded to fry tuna.
The rooms are spacious - hollow - but spacious. TV channels are all German except sky news. We never experienced any but there are mosq. all over the walls - dead. Some people we spoke to said their rooms were fly infested - ours was not. Several people moved rooms 3 times and some left after a week.
We encountered an elderly Liverpool couple who were self catering. They ordered food at lunch time and it was different quality to ours, hot edible and looked good to eat.
The pool is salt water, pretty cold even though the temps were 75-80's.
The rooms have no aircon - I see that you are going in the mid season so I would think they would be oven boxes.
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Graham from Manchester travelled to Oasis Village with
Thomas Cook
on a family holiday. There were 3 adults and 0 child(ren) in the party. The travel date was 09 2004 | rated the Oasis Village as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: If your British, go to the Oasis Dunas across the road,
The Oasis village only caters for Germans. Food, entertainment very little English spoken.
As for the Thomas Cook rep, forget it,you will never find her.
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