| Holiday-Truth Readers Reports |
Dan from Birmingham travelled to Riudor Hotel with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2008 |
rated the Riudor Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: Two weeks half board in the Hotel Riudor. We arrived late at around 12 and to our surprise we had a toasted ham and cheese sandwich waiting for us as well as a drink. This was greatly appreciated.
Getting off the coach we realised we were the youngest couple. This worried me at the start. However this also meant that there was hardly any roudyness.
The hotel looked old.
We entered our room. Previously I had emailed the hotel requesting a room higher up the hotel (to dampen any possible noise). We were given a room on the top floor (8th) and at the end with a sea view. Wicked room location. The room smelt of cigarettes and was pretty small. Balcony was adequate. We kept the air conditioning on all the time and by the end it sounded/worked as if it was breaking. But again it was adequate.
Our room was cleaned daily, we decided to have new towels every 2/3 days.
The hotel seemed expensive with respect to hiring out the safe key and fridge (which actually was a massive half refridgerator). As well as pool side food and drink. 3 euros for 2 small plastic glasses of coke. You could buy a 2 litre bottle for 1.80 at the local stores.
TV was ok, Sky Sports and Sky One. So adequate.
In the morning we woke and went for breakie... excellent hygiene because everyone was asked to wipe their hands with wet wipes (same at dinner). Breakfast included bacon, sausage, cooked ham, fired eggs, omlettes, boiled eggs, pancakes, cold meats, fruit, yoghurts, jam, fresh bread. It became repetitive. But adequate.
During dinner time the food was generally very dissappointing. It was too unmatched. Lots of fish, not much meat. Chips and other potatoes every day. The food was often luke warm (unless you got it as soon as they brought it out). pasta/rice were plain.
Puddings were limited, blande cakes. Ice cream (lovely), yoghurt (lovely) and fruit (lovely). Again the fruits were limited to water melon and pineapple. No strawberries, grapes, or cherries. Also they had tinned fruits and dry fruits.
Drinks.... you pay for. The good thing is they did not take their own tips; they gave your change back to you.
Location. one word... fantastic. If anything made me want to go back here it was this. You have everything on your door step. 5 minutes from the beach and 10 from a bar.
Hotel Staff. Generally they were polite and adequate. However one big event occured that disappointed me greatly. A mayonase jar had been thrown into our pool area where it smashed around the seperation between the shallow and main pools. Around 7 people (including myself) pulled sharpe pointed pieces of glass out from the pool and told the pool bar staff. 30-60 minutes later a cleaner apparently cleaned the pool. Everybody was still allowed in the pool. After its 'cleaning' we went back into the pool to pull out even more sharp glass pieces.
This was ridiculous and again really disappointed all of us. The staff were not bothered. Eventually a young lady cut her foot on the glass and had to apply her own plaster has the hotel could not offer her first aid. the pool should have been closed.
Our last day. We had to give our room up at midday. We had paid for a safe and fridge for this day. Yet we had half a day to use them. After moving our bags and belongings into the lugguage room we read the notice 'the hotel does not take responsibility of any loss of belongings in the lugguage room' this annoyed me as I had paid for a safe for that day.
Entertainment. We did not stay in for this however there was bingo, quizzes and some musical acts.
Unfortunately we would not return to this hotel... Benidorm yes.
Click here for more information on this hotel, resort and region
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brian jones from merthyr tydfil travelled to Riudor Hotel with
thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2008 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This hotel is situated right in the centre of benidorm,which can be quite noisy in the early hours.The hotel is clean and the rooms cleaned daily although the balcony wasn't cleaned the whole week we stayed there.we were very disappoined with the food and ate out on several ocassions. The table cloths weren't changed and some of the cutlery was dirty.The staff on the desk were very polite and there was entertainment every night, although we went out every night because there is so much to see.We love Benidorm but we won't be going back to this hotel
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Sean & Jacky from boro travelled to Riudor Hotel with
Thomson's
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2008 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: great hotel, great location, good food, great pool clean & quite ( no kids ) did,nt stay in evening 2 much 2 do in resort older people seemed 2 like entertainment in hotel. would return again no problem,if u want 2 be in the middle of things without the noise stay in riudor, could'nt fault it. happy hols
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Adrian Smith from Stockton on Tees travelled to Riudor Hotel with
Thompson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2007 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: My wife and I have just returned from a week in the Riudor Hotel in Benidorm, covering the New Year period. It was the third New Year we had spent in this hotel, and although we were looking forward to it, I have to say that we were dissapointed.
The standard of the food has certainly taken a nose dive over the past year. The new chef seems to have little imagination or skill when it comes to British tastes. I suspect also that a very tight budget is being enforced as the cuts of meat, especially anything with beef in, were very poor quality indeed, mostly fat and gristle. Chicken and pork was often overcooked and tough. Potatos were tasteless, and reheated chips from the previous night were served up at some breakfast times. Spaghetti was often available, but for some reason without anything to go with it, no bolognese or pasta sauce in sight. Rice with the curries was undercooked and like eating plastic beads.
The dining room staff were efficient but I wouldn't call them friendly. The reception staff were better and generally helpful. The room maids were very good, as they are in most spanish hotels. The waiters in the bar were friendly enough but somewhat slow. Entertainment was above average for a hotel, but on 2 nights the advertised acts never showed up and substitutes had to be drafted in at short notice.
The rooms are clean but as others have said, some of the sheets and bedspreads have definitely seen better days and need renewing. The beds themselves are very hard, the matresses feel as if they have been stuffed with breeze blocks, and as the hotel caters largely for elderly people, many with infirmities, I think that this is bad. We heard several people complaining to each other about this.
The baths do not have any hand holds for infirm folk to help themselves in and out with, another minus.
The decor of the hotel bar is generally well out of date, rather 1970s, with plastic chandeliers and dark woodwork. The hotel could do with modernising, one gets the impression that everything is budget. It's one of the few hotels we've been in that still has old fashioned yale key type door locks instead of swipe cards and electronic security.
Mobility scooter hire is cheap and easy in Benidorm, and like all hotels the Riudor lets people bring them into reception and charge them there, but the ramp up to reception is a nightmare, with a sloping hair pin bend at the top that only very good scooter riders would be able to negotiate. Also, there is only a ramp down to pavement level at the Avenida Mediterraneo end of the side street, so anyone wanting to go onto the Calle Gerona has to go down to the Mediterraneo, along it one way or the other, and back up a side street, a very roundabout route to cover only a few yards. As my wife has only needed a scooter for a short time, this was not something that had previously been apparent to us.
Although Thompsons advertises the hotel as being all adult, this year there were several children in it. This seems to be because the hotel now takes direct bookings and is no longer exclusively a Thompson preserve. They were not a problem, but it shows that you can't believe everything in Travel Company literature.
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A Potts from Stafford travelled to Riudor Hotel with
Thomson
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2007 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We recently visited the Ruidor again in October this was our third visit this year but things had changed
the staff are still very friendly, rooms clean, beds very hard, some of the sheets on the beds have holes in them and the towels are grey and showing wear, the food has gone down in standard and is only luke warm
there used to be a variety but now you get chicken/pork/fish/curry/stir fry/ salad with just cheese and the sweet section is just a selection of cakes the same all the time no variation I think this is all down to the new Chef, they need to sort things out and get the menu right as going down hill very quickly Entertainment in the hotel at night all British
Artistes along with Bingo/Quizes and the Parrot/Reptile show. I am due to go back at Xmas to this hotel hope it's got better
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Emma from Rhondda,South Wales travelled to Riudor Hotel with
Mum, Dad & Gran
on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 09 2007 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is based in the middle of Benidorm giving you access to the local pubs,clubs and bars along with shops. Food is fantastic with 2 counters of cooked food along with salad, a calvery and a desserts counter which is never empty! There is a full English breakfast on offer every morning and for those who really want to enjoy the holiday to the full there is bucks fizz on offer too! Friday night is the Riudor's Gala night in which you can drink as much bubbly as you like. Staff are very friendly and outgoing. I am returning to the hotel for my 3rd time in January and look forward to seeing the many friends i have made during my previous visits to the Hotel Riudor!
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Ronald O'Dell from Sheffield travelled to Riudor Hotel with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2007 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: My wife and I have used this Hotel for 18 years, and have always found superb value for money, that is until now... the food selection is now very dire. The new chef is not paying much attention to the likes and dislikes of the hotel guests. Three nights of PORK, a night of turkey steak as the ONLY meat, no cold meat for the salads, Indian, Thai, Japanese spicy foods in abundance, but very little, I thought in the way of a balanced holidaymakers food source. We shall be returning next year. but we, and many other guests that we encountered on our holiday are hoping for a vast step in the right direction, foodwise. As an ex-trucker, some of the greasy spoons have served up food as good as this.
The new manager has we believe got his finger on the pulse of the hotel, and we are hoping for a better feedback of guests that have stayed recently.
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robert whelan from dundee travelled to Riudor Hotel with
thomsons
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2007 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: It was our first time in this hotel.We cannot fault it in any way.The staff were really nice and the food was great there was a wide variety and it was nice and hot.rooms were excellant cleaned every day and clean sheets and towels everyday would recommend to anyone.
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Adrian Smith from Stockton on Tees travelled to Riudor Hotel with
Thompson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2006 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have now stayed in the Riudor for two New Years in succession, and we are booked for a third. We go full board because in winter almost all Benidorm hotels only offer full board, but we have no complaints about this other than that it does tie you to the vicinity of the hotel during the day.
For a 3 star hotel it is excellent. The food is good if sometimes a little limited in choice. The maid service and general condition of the rooms is fine. The bar staff are friendly and the decor is a little old fashioned but still pleasant.
The hotel is very near several excellent clubs which suits us just fine, but for those worried about noise we have never experienced any problems trying to sleep, Benidorm is pretty strict on how late and how noisy clubs can be.
Like many places in Benidorm, the hotel caters very well for elderly and disabled, there are always rows of mobility scooters charging up in the reception area. As it fronts onto a pedestrian only street too, there are no problems going in and out.
It is only a very short way to either the Calle Gerona or the Avenida del Mediterraneo, both full of shops, bars, cafes and entertainment.
From what we have seen of the in hotel entertainment, it is above average for a 3 star hotel, the management seem to try to use some imagination in who they book.
It isn't a hotel for young families, at least not in winter and maybe not anytime, the pool is small and basic, but if you are middle aged or elderly, or have some disability, but still want some entertainment, then you could do far worse than stay here.
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susan sharp from sunderland travelled to Riudor Hotel with
thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This is a fantastic hotel could not fault anything with this as I go to Benidorm every year this has to be the best hotel we have stayed in.
Going back in September 2007
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nigel wood from wingate co durham travelled to Riudor Hotel with
thomson
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was exellent.
Food first class. Very clean rooms and hotel. Clean towels and sheets every day.
Friendly staff and guests.
Nice pool, sun beds a little to close together.
We did not bother with the hotel entertainment.
With this hotel you are slap bang in the middle of all the entertainment. Very very good hotel.
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S Waugh from Leeds travelled to Riudor Hotel with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2006 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Riudor was recommended as a quiet hotel in a central location... and the recomendation certainly proved to be spot on in one respect. The overwhelmingly elderly, seemingly 100% British guests were very quiet and respectful of the other guests need for relaxation. Outside, things were not always so peaceful... but then this IS Benidorm afterall!!!
The hotel was kept spotlessly clean. Neta, the maid on our floor, has to be the the most cheerful person in the world... lovely. The rest of the staff throughout the hotel were friendly and ever willing to help... even the(overly)hard worked waitresses.
The furnishings are basic but comfortable - especially the beds. Nice marble bathroom too.
Food was a lot better than some of the fare I have experienced at other similar resort hotels with plenty of menu rotation and choice. Just one worry though... Chicken Mardas with Pasta??? What were they thinking?!!?
The hotel location was fine. As I said earlier, it could get noisy outside but the double glazing helped cut that down slightly. Otherwise, central to all that Levante has to offer.
Entertainment? Well, I am not in much of a position to comment since we did not really stick about the lounge area long enough to find out. However, from what I did see, the nightly Bingo (arrgh!) / Keyboards & Singer / Old Time Singer / Wholesome Drag Artiste type offerings seemed to go down well with the older audience.
All in all, a very pleasant hotel to stay in (apart from the appauling attitude of some of the guests to us "young un's who shouldn't be in our hotel". Young? I'm 40 yrs old!! Guess I should be flattered really)...... but that's just a side issue I guess.
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Rose Smith from Eaglescliffe travelled to Riudor Hotel with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2005 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: We stayed at this hotel over New Year and had a brilliant time.
The staff were great, we were served a 4 course meal for new years eve with free wine & champagne. Food is catered for British taste and the only complaint was the desert menu was a bit limited, but we always found something we could enjoy.
The rooms were good, and the shower was always hot, maids were very efficient & friendly.
Pool area was a bit basic with only large chairs which are very comfy, but no sun beds.
Its only a small hotel by Benidorm standards, but it's right in the heart of everything. It's very near some music bars, but we had no trouble with noise.
We would definitely go back to this hotel again, and may be going for New Year 2006.
The reason we haven't score the entertainment very high is because we didn't stay in, except for New Year.
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allan cooper from sittingbourne travelled to Riudor Hotel with
thomson
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2005 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: 3 star hotel with 4 star food and service.
The head waiter was also the best entertainer I have ever seen,he had the adults and kids rolling around with fits of laughter.
Only 7 minutes walk to the beach. All the rooms and other hotel areas are air conditioned.
The hotel staff would allways go that extra mile to make sure you had a lovely holiday.
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david congalton from cumbernauld travelled to Riudor Hotel with
thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Riudor Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was very clean, the rooms were cleaned every day and the towels and bed linen were changed on a regular basis.
The food was good if a bit repetive. We were hardly in for the hotel entertainment, but what we heard was fine.
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