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emma from leeds travelled to Riu Turquesa Hotel with
thomas cook
on a friends holiday.
There were more than 6 adults and 0 child(ren) in the party. The travel date was 01 2008 | rated the Riu Turquesa Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food | | |
| Entertainment |  |
| said: We travelled in January for 2 weeks over new years eve, we were a large group of mainly family and a few friends aging from 17 to 60, looking for a lively Cuban holiday!
We got off to a bad start when our plane landed in holguin for 3 hours, we were not told it would! When you have had a long plane journey and you have to sit in the scorching heat, it isn't pleasant, all you want to do is get to your accommodation!
Especially as we travelled new years eve and was hopping to get to the hotel in time for the banquet! Make sure you ask if it is a direct flight, as they wont tell you otherwise!
When we finally got to our hotel, it looked adequate but no where near the standard of our previous hotel, we were told it was 4 star but, it wasnt. The rooms were very outdated, not luxurious at all, however, not dirty, the walls were thick with old, covered over paint and a bit scruffy.
The grounds were nice, the pool lovely, the meals adequate, if not a bit repetitive, but we never went hungry, some dishes were really nice, you start to find a fave! However, what can i say about the entertainment? What entertainment, one night, while strolling at nite on the beach, we discovered one of the entertainment team, well, snorting something if you get my drift...
We paid alot of money for this holiday, and writing as one of the younger members of this group, was very disappointed. It became so boring on a night time, we were all in bed by 10pm if not earlier.
It was only into the second week we decided to take taxi to our previous hotel, just 5 Min's away, where we spent most of the holiday nights for a small fee, but worth it. We also occupied ourselves with trips and excursions which kept our holiday alive.
Overall, the hotel was adequate, if i hadn't have paid alot of money and had such high expectations set by our previous hotel,(playa almera) i would have been OK with the hotel, but i cant say i was. In the first day we were considering moving as we were all that disappointed. It was an enjoyable holiday, made by our company, but it did certainly not live up to our expectations, and we are def. Not snobs! Just looking for value for money!
All I'm saying is that there are definitely better hotels out there, so choose carefully! Top tip- the further up the varadero peninsula you go (away from varadero) the better the hotel. We were in the 1st third.
Click here for more information on this hotel, resort and region
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Kerry from Blackpool travelled to Riu Turquesa Hotel with
Thomson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006 | rated the Riu Turquesa Hotel as follows:| Cleanliness | | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: Just returned from one weeks stay at the Riu Turquesa. Basically had a fabulous time!
All the hotel staff are both friendly and helpful and go out of their way to make things easy for you. It is a long flight for 1 weeks stay and prior to our departure I was a little concerned about this with 2 young kids, but it was absolutely fine. Once on the bus to the hotel its about 30 minutes and check in at the hotel was very swift.
The rooms within the hotel grounds are in blocks. They are a little basic but clean and comfortable and it is nice to walk in to an air conditioned room when you have been out in that hot Cuban sun.
The beach is accessible from a path within the hotel and it is just beautiful. Powder white sand and turquoise blue sea. You can take a pedalo out free of charge and there is a man waiting to find you a sun bed also free of charge.
During our stay we went to see the Dolphin show, just a short walk away, where you can also swim with them, this was definitely worth a visit. We also took a bus into Varadero. It is by no means a touristy place but it was nice to see something different.
The food wasn't brilliant, but it was ok, we soon adjusted!
We saw a couple of nice shows during the evening entertainment, but apart from those and the kids mini disco time that was about it. Was not a problem though as the kids were worn out most evenings anyway with swimming, snooker and kids activities they had done during the day.
We all thoroughly enjoyed our holiday and would visit Cuba again for 2 weeks though next time and would probably go to a four star hotel just for a bit more choice at meal times.
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julia from horley, surrey travelled to Riu Turquesa Hotel with
thomson
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2006 | rated the Riu Turquesa Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: This hotel is now classified as 3 Star not 4
It is in a good location on an excellent stretch of beach. The hotel grounds are well maintained and the rooms are fairly large if a bit old/tired - they need a bit of a refurbishment but are very clean.
This hotel needs some money spent on it to make it - there are tiles missing in the pool and it definately needs more than one restuarant. The food gets a bit boring after a few days as there is not much variety between the days - if you like fish and veal you'll be fine but if not this is not the place for you
The entertainment team (if you can call them that) are no-where to be seen in the day ...and only did 2 shows in the week we were there other than that its dance competitions, Mr and then Miss Turquesa with the guests providing the entertainment or there's always BINGO !
There are no diet drinks or brand names soft drinks.
We had a great time as after all your holiday is what you make it but I have been to better places in Cuba
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Emma from Northamptonshire travelled to Riu Turquesa Hotel with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2005 | rated the Riu Turquesa Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Me and my partner both 25 have just returned from a great stay at the Riu Turquesa!
Rooms
The rooms were pretty basic but they had everything you needed safe, fridge, air con, TV (which had quite a few English channels), hot shower and the beds where comfortable.
Beach
The beach was the highlight the sea was crystal clear, the beach was spotless with white fine sand and there was always plenty of room. The water sports were good we went out the boats whenever we could, however some days you couldn’t use them as the sea was a little rough. The hotel grounds are right on the beach and it was about a two minute walk from our room. There was a bar just off the beach in the trees which was really nice, you could get drinks in plastic cups to take back to your lounger on the beach. I think like others said the hotels beach is best stretch in the area we walked along the beach in both directions. There is also a security guard on the beach so you know you stuff is safe when you are out in the sea.
Food
Both me and my partner thought the food was good there was a fair bit of choice, there is only one buffet restaurant and a snack bar for lunch. For breakfast you could have an omelette of your choice cooked while you wait as well as fried eggs, cheese, sausages, lots of bread, cakes, pancakes, fruit, etc. Lunch in the snack bar you could have hot dogs, burgers, rice, chips, meat, salad, bread, fruit and ice cream, we never when into the main dinning room for lunch so not sure what the had in there. Dinner there was salad, rice, cheese, meet and fish being freshly cooked at the cooking stations as well as pasta and pizza, chips, potatoes, vegetables, large choice of bread, lots of different fruit and desserts. There was also a large choice of drinks at the bar, but be careful as they do large shots, a vodka and orange was half vodka and half orange! Some people had complained about the birds in the restaurant and snack bar, however I didn’t see any birds on the counters or food they were mainly on the floor and they didn’t bother us at all, I think they gave the place a nice atmosphere with their chirping and singing.
Pool
The pool was also great, however the beach was better so we spent most days there. There were always plenty of sun loungers and the pool was very clean the most people I ever saw in the pool was about six.
Hotel Facilities
The hotel grounds were very well kept with lots of nice tropical plants. The hotels reception, lobby bar, snack bar and restaurant were very clean and well staffed. However there wasn’t much to do and I think if we had stayed for two weeks we would have got board. There is a tennis courts but they don’t have any tennis rackets! Also we didn’t see much in the way of day time entertainment however this didn’t bother us as we just wanted to relax. There was evening entertainment but it didn’t start till after nine. The hotel provided beach towels which you can exchange for clean ones every day if you wanted to.
We booked the package though Thomson and I was a little disappointed with their service the rep meet us at the airport however, we missed the welcome meeting as it was in the morning and we over slept, we thought there would be information in reception a notice board or something with details of excursions but there was nothing and we didn’t see the rep again!
Overall I think that the Riu Turquesa is a great hotel on a lovely stretch of beach and the hotel staff really helpful and go out of there way to make sure you have a great stay even without tipping! I would recommend this hotel to anyone who wants to relax we had a great time!
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john from toronto travelled to Riu Turquesa Hotel with
sunquest
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2004 | rated the Riu Turquesa Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: My wife and I stayed at the Riu Turquesa in 2004 October. What a pleasant surprise we loved it. The rooms were very modest but clean with a lovely little balcony we sat out in the morning and night.
Loved the grounds very well kept. The maids were lovely ladies leaving animated designs out of towels every morning.
The restaurant was very clean the meals were buffet style lots to choose from...the staff were absolutley wonderful. Can't say enough about them.
Just a very enjoyable place to vacation.
The best for last. The "beach out of this world:..the Cuban people are wonderful no matter were you go.
We will be returning this October 15 again so look forward to seeing you there ..believe me you'll love the resort they try to make your stay a wonderful experience.
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Leanne from Northampton travelled to Riu Turquesa Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2003 | rated the Riu Turquesa Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is generally great but the food is disappointing. We have been to other RIU hotels and this one had the worst food. This is mainly due to the fact that deliveries to Cuba are few and far between so things can run short. Those who are expecting fresh tropical fruits and fish will be disappointed as these items are very limited. The food that is there is of a very high standard and the chefs try to make everything look as pretty as possible.
The rest of the hotel is lovely. The rooms are large and immaculate. Ours was in a block of four which meant that we had a large veranda with sunbeds and it was extremely quiet. You also get a minibar in your romm which is restocked every other day.
The RIU is surrounded by larger hotels which have a choice of restaurants and better facilities but this hotel is extremely friendly and for those not wanting crowds of people it is a better choice.
The entertainment team are great and will do almost anything to get you involved in the activities. We are pool rather than beach people and had no problem in getting sunbeds every day. The hotel provided beach towels and the lady in the towel hut has her own small library of books which you are free to borrow.
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