| Holiday-Truth Readers Reports |
Beki & Liam from Leeds travelled to Cala Nova Apartments with
Thomas Cook
on a friends holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 06 2008 |
rated the Cala Nova Apartments as follows:| Cleanliness |  | | Location |  | | Staff | | | Food |  | |
| Entertainment |  |
| said: Me and my boyfriend travelled with another two of our friends which were also a couple. It was their first time in gran caneria and my second. The hotel was really clean and the staff were brilliant. They were really helpful and very polite. The entertaiment was quite poor, but that didn't bother us as we went out to the centre on an evening.
We did'nt really eat in our hotel but the food was nice with a reasonable price.
Our Rep SAM IS THE BEST!!.. WE MISS HER
Click here for more information on this hotel, resort and region
|
| |
Beki & Liam from Leeds travelled to Cala Nova Apartments with
Thomas Cook
on a friends holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 06 2008 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Continuing from my recent review i am just writing to let you know about the resort.
Like i said this is my second time in Gran Canaria and both times i have been to puerto rico as i think its the best, and i would recommend it to anyone.
Down in the centre there is a variaty of restaurants that offer a wide range of food that will suit everyone and are of a reasonable price.
CHURRASCO at the top in the center is the best place to eatt.. u ccan get a 3 course meal for 7.50euros were u can chose from a variatyy off meals!.. The staff are brilliant aswell!
The cheapest place to drink is M&Ms were you can get bottles from 1 to 2 euros..! Thats a great price to get your night started.. We did tend to get ripped off in some nightclubs so just watch out.
Theres a coouple of trips i wud recomend, there was the yellow submarine weree you have the chance to see a couple of shipwrecks and a variaty of fish. There is also the canarian combo were first of all you go on the whale and dolphin tripp then you are taken on the camels which is a really fun experience!.. and after you are taken on a jeep safari which we really enjoyed, although i wouldnt recommend it to anyone who is afraiid of heightss and another thing, dont wear your best clothes or dont wear white.
|
| |
Rach from East Yorkshire travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2008 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Well positioned in the resort - halfway in between the busy/more commercial shopping centre and the beautiful beach and harbour area. All areas very clean. Hotel staff very friendly - especially the English ones!! Entertainment was very good and broad ranging - although could have been more for children perhaps..
Based on the fact it is a relatively low-budget holiday, we found the accomodation to be as sold...basic selc catering, but very clean and very good value for money.
Would definitly go back for a last minute/cheapy break.
|
| |
Nicky from Coventry travelled to Cala Nova Apartments with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2008 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We arrived on the Monday, and it was our honeymoon. We were pleasantly surprised at everything being so clean, our rooms were cleaned daily apart from Sunday, and they even did our washing up.
The bar food was lovely, and they did most things you asked for if it wasnt on the menu. The balcony was huge, and i sometimes sunbathed there instead of the poolside. Both pools were clean and just the right size. The staff were amazing, so friendly, and we already miss them!(Got home last night).
There was a little noise from the shopping centre, but never enough to keep us awake, and if you dont want any noise, you dont go to a resort that clearly states there is a commercial centre nearby, do you? I'm in my late 30's and hubby is in his late 40's, and it was no problem to us.
The children that were there were well cared for, the rep was at hand, and extremely helpful, and we will definitely be going back to the Cala Nova apartments.
The place was cleaned from top to bottom, I mean every inch, I know, I watched them every day. I cant say I have any complaints at all about these apartments, and looking at some other ones whilst we were away, we got one of the best places.
Our thanks to the staff for making our time there so lovely......
|
| |
|
|
chris from scotland travelled to Cala Nova Apartments with
thomas cook
on a 18-30s holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 11 2006 |
rated the Cala Nova Apartments as follows:| Cleanliness |  | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: We expected a peaceful holiday in a nice apt. not so. place full of kids an teenagers -in November ? why ?Very noisy. pool dangerous, very slippy.
Towels and bedding past sell by date. We did complain late at night about music level, to no avail, despite only 8 people in bar.
Entertainment only on 2 nights out of 7. Maid service 4 days. Hope to go back to this area but not cala nova. beware time share sellers and promo people at centre restaurants, very persisant, and scary.
Lovely places at harbour and marina with no hard sell. holiday was fine but spent as little time as possible at apt. Beware pigeons as they are a pest. People feed them and throw food over balcony- not funny if you on first floor.
|
| |
Andrew Tate from Lincoln travelled to Cala Nova Apartments with
Thomas cook
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2006 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Arrived at hotel early afternoon checked in quickly with no problems. Room was average size and very clean, cooking area was small but adequate.
Pool area is rather small for number of guests with approx 50 sun beds to cater for approx 200 guests. Arrived at hotel early afternoon checked in quickly with no problems. Room was average size and very clean, cooking area was small but adequate.
Pool area is rather small for number of guests with approx 50 sun beds to cater for approx 200 guests. Sun beds were not unlocked until 9.00 in the morning but people still queue to reserve them, so if you want one be prepared to be up early.
Entertainment during the day was good especially for children, with the entertainer keeping them occupied most of the day. The evening adult entertainment started at around 10.00pm and was good.
The staff were friendly and hepful and the maids were excellent.
The hotel location is ideal; it is approx 5/10 min walk to the centre with approx 100 stairs from pool to centre.
On the whole this is an excellent hotel for the money and we will defiantly be returning.
|
| |
Simpson from Birmingham travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2006 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: On arrival at the Cala Nova we were pleasantly surprised.
We arrived around 1am. We were quickly checked in and the small on site shop was still open to buy essentials.
Water is only 1.10 Euro for a giant bottle! The apartment was nice and clean though the kitchen/dining area was smaller than hoped, the facilities for cooking are very basic with just the two hobs which limit what you can cook substantially.
There was only the one wardrobe in the main bedroom for all four of us. The maids are fantastic they clean,make beds and wash up the dishes in super speedy time 6 days a week! Sheets and towels are only changed once a week though and we did have to remind them about this.
The whole hotel is spotless though.
Pool is quite small but didn't prove to be a problem. The pool was lovely and clear when we first arrived but as the week went on it gradually got very cloudy. We mentioned this to the rep and following this the maintenance man was cleaning the pool day which improved the clarity. Poolside by the pool table is extremely slippery. Poolside sunbeds were hard to get during the first week, I think all the guests that week (mid July) were really competitive, the same people grabbing the same sunspots would be out at the same time each morning reserving beds (They were like little ants, it was quite funny really!?!). However, the rep did address this during the second week and introduced the one hour rule and this did seem to improve the situation.
The balcony is huge and more than suitable for sunbathing on.
The Kids Club was a major part of why we booked with Thomas Cook. The Thomas Cook Kids club was really good and as advertised. After my children had a bad experience with another holiday company's Kids Club last year they were a little aprehensive, but Giggly Gill soon restored their faith and they really enjoyed it. Unlike other tour operator Kids Clubs 80% of the sessions are free and held in a nice bright purpose built, air conditioned basement room. Unlike other tour operators also you don't have to stay on the hotel site whilst the kids are in club as long as they have a mobile number.
I didn't rate the hotel entertainment.I think that the girl had only started the week we arrived and daytime poolside entertainment was sparce and a little boring. The girl failed to encourage guests to join in, and although she had the right idea with what she was trying to organise ie, water polo, water aerobics, killer pool, (the usual stuff) just the same few people (mainly a couple teenagers) joined in.
Evening entertainment was basic usually a singer soundalikes, but this didn't start until about 10.30pm and by then the kids were well bored.
Would highly recommend the organised night out to Fibber McGees 18 Euros each adult and children are free and then free bar all night, great adult and children's entertainment. Oh and the lights in the bar toilet are on a sensor there are no windows so if you do take too long the light goes off arrrgh! (That could have been embarrassing!?!)
All staff are nice and pleasant and helpful.
The hotel is in a great location with lovely views, it is about a 10 min slow walk to the commercial centre, but there are loads of steps but we all know that before we go, but it is far enough away not to be noisy.
Overall nice holiday would only go again without the kids, or more suitable for a young family with baby etc. My kids did get bored so lucky that the kids club distracted them a little.
|
| |
Whittle from Fife travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 06 2006 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: My husband and I stayed at the Cala Nova in November 05 and felt it was a good location, very clean, but yes the pool is a bit to small for the apartments, they had kid's entertainment so we thought we would take our 10yr old son in June 06.
On our arrival we were told there was no entertainment this meant we had to look for alternative entertainment which then costs taxi's.
I would probably book these apartments again but without the kid's as there is nothing for them to do without entertainment.
|
| |
Nicola from Manchester travelled to Cala Nova Apartments with
Thomson
on a family holiday.
There were 4 adults and 1 child(ren) in the party. The travel date was 10 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Been visiting the Cala Nova twice a year now for approximately 6 years. It has a lovely location, however there are still lots of steps to access the hotel. It is about 15 minutes walk to the beach and about 10 minutes to the commercial centre, so ideally located with lovely views from your balcony!
The staff are always wonderful, especially Victor, the bar manager who is a scream!
The entertainment was really good, with lots of kids games early on and then adults games for later once you have a few drinks inside you!
I read another review which said the pool was too small to accommodate 600 rooms - the hotel has actually only got about 40 rooms, so the pool is ideally suited. There are eight floors with about 6 or 7 rooms on each floor, and 3 rooms on the ground floor which are slightly bigger.
The Cala Nova is a really brilliant hotel, much better than numerous others I have stayed at in Puerto Rico, and I would definitely reccommend it to anyone for a great holiday!!
|
| |
|
|
Julia & Jonny from Carlisle travelled to Cala Nova Apartments with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Cala Nova is situated in a good place at the bottom of the hillside. There are still quite a few steps to reach it but in comparison to some other it is not bad at all.
The rooms are nice, with a seperate bedroom, and a bath and shower,everything you need, and the maid was in everyday except Sunday.
The pool area was nice although a little small, and the bar was good although they don't provide food after 5pm unless you hare attending the barbacue night etc. There is only one lift which seemed to take along time to come sometimes, but not a major problem.
Overall very clean and nicely done out, the only thing was for me that with it being so closely situated to the commercial centre, I could hear all the noise when having a quieter night.
|
| |
Malcolm from Musselburgh travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Cala Nova Apartments are well situated at the base of a steep hill and very close to the main shopping centre that hosts about 120 restaurants. There is a lift service for guests and cases.
The pool and pool area is quite small and in my opinion not big enough to cope with guests in over 600 rooms. That said the pool area was immaculately clean as was the pool.
The bar was well stocked and clean with very good service provided by staff. Food was only served until 5.30 pm but drinks served until 12.30 pm.
The entertainment was o.k. and varied and a standard karaoke evening included.
The apartment was very clean with a bath/shower provided. The maid service was first class with towels changed as often as you wished.
All in all we would probably go back because of the location of the apartments and the standard of cleanliness but the small pool and pool area is definitely a downside.
|
| |
andy jackson from essex travelled to Cala Nova Apartments with
thomas cook
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was nice looking and clean. Situated half way up a hill it gave good views.
Maid service was good and flat kept clean.
The rooms were on the small side but ok for the week.
It was hot when we were there but still ok. If it were summer I would've not liked it so much as no air-con in the small flat and even with windows open it would be uncomfortable. Also too noisy for young kids.
Staff very nice, 1 lift which can be a pain on arrivals/departure days.
Small pool which was ok but even with no Germans it was surprising how all the sunbeds were "reserved" at 8am but not occupied until 11! This lasted until the Newcastle flight was leaving then there were empty beds.
|
| |
The McGinnitys from Edinburgh travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 03 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We stayed at the Cala d'Or this is the second time we have been here had friends the first week with us then family the next. The only complaint that we have is that we had no hot water for the two weeks but who needs it.
Many thanks to Dave the entertainer our daughter Riley (Hi Dave if you see thisxxx) Brought her right out of her shell we arrived back last night and she was still up til 1.00 this morning singing King Caracticus, Cheers.
|
| |
dave from rochdale travelled to Cala Nova Apartments with
tomas cook
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Hotel was great, very clean (5 times aweek).
Food was A1 the staff in the hotel were fab, entertainment every night we will go back soon.
|
| |
Alison from Killamarsh travelled to Cala Nova Apartments with
Thomas Cook
on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 02 2005 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: *****
We stayed at the Cala d'Or, which belongs to this hotel.
It was a most brilliant holiday, the hotel was spotless.
The entertainment was good, dj Dave was really fab and brill with the kids.
The reception staff were very helpful. There was some repair work going on and the workers were ace, I needed help getting rid of the one and only cockroach seen all week and called on the lads for help, they couldn't have been any nicer. When we left they carried my case down the short flight of steps.
There was a BBQ night and the food was lovely, thought we could have done with more than given.
The weather was lovely in the day but at night was cool, only to be expected for the time of the year, apparantly it had only just turned nice, it had been quite cool for the past 6 weeks with rain and a bit of snow!!!
For a real nice, quiet drink go to Patalavaca, 2 mins away by taxi and go to the Juke Box bar, it has been a favourite with us for many years and the same people run it, it's just lovely.
|
| |
Lee from Swansea travelled to Cala Nova Apartments with
Thomson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2004 |
rated the Cala Nova Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I love this hotel and the resort I would recommend this hotel to everyone, it was clean, it had very nice food, the bar staff were nice and the entertainment was good.
The hotel olso owns a newer hotel called the Cala Dor which has much better entertainment for the kids and family.
These hotels ( apartments ) are both very nice but I prefer The hotel Cala Dor.
|
| |
Subscribe For FREE Updates
Sunny Says there
are 341 visitors online