Holiday-Truth Hotel Reviews
Boots from Beds travelled to Valentin Puerto Azul Suite Hotel with Independant on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2009
Boots rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Stayed here May half term week,hotel was very clean,staff and reps where very friendly.Breakfast was ok not great but dinners made up for that,bar prices were resonable we paid 15 euros for fridge hire for the week and stocked up at the Eroski supermarket near the beach,avoid the spa shops they are double the price!The hotel is a short stoll from the beach and bars,very pretty resort no party bars here,entertainment was a big let down but that may be because it was early in the season,all noise stopped at 11pm and it was really quiet after then.Swimming pool was very clean,did discolour some of our swimwear a yellowy green!mostly familys with children under 10.Would go again had a great time
grainger family from middlesbrough travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2008
grainger family rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We stayed in this hotel for a weeks summer holiday and had a great time. A large complex with three swimming pools, large inside restaurant with outdoor seating and snack bar by the pool. Room 3rd floor air-conditioned room was very clean and modern with all basic needs even a small kitchen area, fridge is extra and worth paying for for cold drinks etc. along with paying extra for the safe. For babies we would recommend taking your own spoons etc. as there's no provisions for this. Obviously if you have small children a ground floor room is worth requesting for buggies etc. etc. Meals We booked half board for breakfast and evening meals every day and the food was great, a good selection which changed most days and suited everyone's needs unless you are a "burger king / mcdonalds family" then this won't be for you however our 7 year old daughter has very adventurous tastes and found lots of things to eat every day. Breakfast and evening meals are buffet style which was great and the kids even had their own section so they didn't have to que with adults - great idea! If your kids live on burgers and chips then there's always a burger king in puerto pollensa! Cannot understand how people complain about the good food here. Snack bar at lunch times was ok too with pizza's etc. if you want it. Entertainment / Reps Entertainment was good, although the usual cheesy, tacky pool games and music in the afternoon and evening shows but a good laugh after a few stellas! Must mention that Carl (rep) was an absolute awesome guy, join in if you wanted to, leave you alone if you don't, no pressure unlike some reps we've experienced, always a happy and cherful guy. Bad Point Only complaint would be the sunbeds around the pool, not the fault of the hotel as there were plenty but the fault of fellow brits who claimed their daily 'spot' by putting towels on sunbeds and then monopolising them for the day even when they went out of the hotel making a huge shortage of places, also added by we went in peak season so it was busy, why do pathetic people do this? We ended up spending most afternoons down at the very pleasant beach which we would have spent around the pool and spent money in the hotel, I got so annoyed we ended up chucking people's towels off sunbeds who thought they would stake their claim at 9am, you know who you are and you are pathetic. Reception are very welcoming and speak good english, there's even a big screen usually with football on for those dads who can't switch off from Sky sports and some pay as you go computers for teenagers who need their 'facebook' fix! Have no bad to say about the hotel or staff just about some mindless idiots with sunbeds. Would use this hotel again.
Claire from Preston travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 06 2008
Claire rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We have just returned from 10 days half board at the Puerto Azul and have 3 children aged 4, 3 and 10 months. The positives were very clean apartments and helpful maids, good food in the restaurant, excellent on site snack bar, very hardworking entertainment reps who never forced participation but were so enthusiastic we wanted to join in and the location - no more than 5 mins walk from beach or Pollensa main square. We have previously stayed at the Playa Mar and if I'm honest I prefer the Playa Mar hotel but the location of the Puerto Azul is much more convenient with small children. The only real negative was the rush for sunbeds in the morning, they are locked up till 9am and everybody stands around waiting to grab them. If you have children it might help you to know that the apartments have absolutely no kitchen equipment. You can hire a fridge and a kettle but there isn't a spoon, a dish or anything so if you need to prepare special food for your baby as I did so take whatever you will need. There is a microwave in the restaurant and also one on the outside snack bar which are handy but I was glad I'd taken a jug to warm her early morning milk in and a knife to make sandwiches etc.. for lunch. Also there are lots of stairs around and about and whilst you can go the long way round with ramps outside you might consider requesting a ground floor apartment because I dont think all the blocks had lifts. We had 2 prams and so I emailed the hotel requesting a ground floor, pool view apartment and while they couldn't guarantee it I was pleased to find we had one when I got there. Although it was noisy until the entertainment finished the convenience and ease of being on the ground floor far out weighed it. We arrived quite late at night and the man on reception was really helpful to us by pushing our trolley of luggage while we carried 3 sleepy children. All in all I really enjoyed our holiday and can't praise the entertainment staff enough.
Mikael from Bournemouth travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 06 2008
Mikael rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Though the ground floor was good with the buggy, it was the noisiest room I have ever stayed in. My wife and I were kept awake when kids/adults coming back from entertainment then again at 7 it all starts again - no time to relax. Tiled corridors so all you hear loud voices and the chamber maids in the morning talking really loudly. The worst bit though was the rooms above, every noise was so loud eg a chair being pulled across the floor, a kid dropping something the list is endless - I would without a doubt stay on the top floor if you like your sleep!!!
kate vaulter from malton travelled to Valentin Puerto Azul Suite Hotel with portland on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2008
kate vaulter rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We stayed at the Valentin Puerto Azul in Puerto Pollensa for 14 nights. The hotel itself was very nice but really difficult for people with pushchairs as there was no lift, just lots of stairs. The only thing which I would say put us off returning to this hotel was the quality of the food. my youngest daughter lived on chips mainly for a whole fortnight!!! At home she loves veggie dinners these were very few and no fresh veg in sight. The location was very good and the square had a really nice atmosphere on an evening which was only a 5 minute walk away. The other problem was ants especially on our balcony and in the corridoor, but as soon as we told reception they gave us some spray to put down. The market in the square on a Wednesday is well worth a visit and always remember to try your hand at bartaring with the seller as you can pick things up at a third of the price. Dont use the first supermarket you find as we went to the spar just round the corner the 4 days later found a small shop which was a fraction of the price. Also I would recommend hiring a fridge as we did, then we bought drinks for the children and used the kitchen to make luch time snacks as everyone else was doing also. I would definatly say the best thing about our holiday was the entertainment staff who put their life and sole into their jobs (Carl and Sara) but all the reps were brill also. Carl had everyone joining in there was never a dull moment when he was around he had a name for everyone including me. All in all we had a fab holiday but I should warn you that while we were away but not aware until we returned home that we had 3 items of clothes disappear from our suitcases which were in our room which we were really dissapointed about but I have taken this up with my holiday company.
Nicola from Bournemouth travelled to Valentin Puerto Azul Suite Hotel with Portland on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2008
Nicola rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Stayed at the Puerto Azul in May for two weeks with my husband and 2 and 3 year old. The hotel is in a perfect location. We had requested a ground floor pool room, when we arrived we had a ground floor mountain facing room. We were pleased after the 1st day that we wern't pool facing, as it gets very noisy round the pool area with entertainment on the hour and kids everywhere - it was nice to sit on the terrace and get some peace! The entertainment was a bit tacky, the same faces were there watching it every night. We chose to walk into the town where the atmosphere was soooo much nicer! Food in the hotel was OK, it looks like a fairly good selection and different dishes each night but never any fresh veg, if there was any it was usually fried or tinned! Sometimes the pasta would have hard lumps in it. There were King Prawns out on a couple of nights but even they tasted so salty it was disgusting. Breakfast - the sausages were horrid especially after 14 days, the scrambled egg was like slop and the fried eggs really crispy, I could go on about the food but wont! Went for half board this time because of our young children but will definately go self catering next time or pay more for a better standard of food etc. Pool area nice though never sunbeds, staff very friendly and the waitresses were fantastic and worked really hard.
mr declan from vladamer town travelled to Valentin Puerto Azul Suite Hotel with thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 10 2007
mr declan rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: I went to this hotel and the reps were very good with me espeacially sparkly Steve, Rockin Ria and Princess Helen. Lots of children. Good entertainment (except one night)
craddock from oxfordshire travelled to Valentin Puerto Azul Suite Hotel with thomson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2007
craddock rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: we booked this holiday 3 weeks before and after reading all the great reviews felt confident we had made the right choice. The hotel is in a great position only 5 mins from the busy lively resort of puerto pollensa.The hotel is kept very clean we did have a few ant invasions but a spray was given immediatly the receptionists are only to happy to help.the rooms are basic but they have all you need but maybe a tele wouldn't go a miss especially as we were unfortunate to have the odd days of freak rain in August! The pool is very clean with a paddling pool and deeper pools they did get unbearably busy at times we waited until 4ish to swim. The sunbed situation really lets this hotel down its ridiculous and we never took part in the great mission to get one its not what you go away for gettinat 7 getting a chair to reserve your spot then waitng until 9!! yes people did we just laughed watching on our balcony! until sunbeds are unleashed at 9 am!to take 4-5 sunbeds for you and your children who spend all day in the pool anyway is just silly paying adults should all be entitled to a sunbed and they should be allocated per room.
stamfords from prestatyn travelled to Valentin Puerto Azul Suite Hotel with thomsons on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2007
stamfords rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Great hotel, great hotel staff the waitress'led by head malana were wonderful. This was our fourth visit to puerto azul and we have just booked again our daughter loves this place and makes so many friends, the waitress'make such a fuss over her. Special mention to Malana, Marie, Sara and Natalia.
Jake from Manchester travelled to Valentin Puerto Azul Suite Hotel with Thompson on a family holiday. There were 3 adults and more than 6 child(ren) in the party. The travel date was 08 2007
Jake rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: I love this hotel, not only because it ticks all the required boxes to meet expected standards for a fun family holiday. But because this is where i met the love of my life, Jessica Holly... I love you! xx
Keely Jovi from Wakefield travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 07 2007
Keely Jovi rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We really enjoyed our stay at the Puerto Azul. The hotel iteself is really nice. The rooms are basic, small but very clean - but how much time do you spend in your room anyway?! The staff were all lovely and only too willing to help - this goes for reception, cleaning ladies, waitresses and kids club/reps. You couldn't ask for more!! The food was lovely - something for everyone. The only down side is 'the saving of the sun beds'. This got earlier and earlier throughout our stay with dedicated lounger savers laying out their spot before 7am. It is beyond me why you would want to do this but they did!! However, this is the only negative point and you get this everywhere!
becky from burton on trent travelled to Valentin Puerto Azul Suite Hotel with Thomson on a 18-30s holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2007
becky rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: My family and I stayed at the puerto azul and we loved it that much that we're going again next year. we went half board and we're glad that we did although there was a couple of nights the we did not enjoy we always looked forwards to the entertainment after. My faviroute reps are sparkling steve and princess helen. The only negative I had was that we never got sunbeds it was rediculous it got earlier and earlier every morning and we requested a pool facin room so at night we could go up with our youngest and still watch the entertainment with our oldest and that way our oldest could go to the pool and we could of watched her from the balocny but we couldn't get a pool facing room there the only negatives.
K Williamson from Wigan travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2007
K Williamson rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We were unlucky enough to have delays going out and only arrived at 2.30am. On arrival we had two very tired children and were immediately told to get them in bed while the guy on reception started to bring the cases up to our room. The room was clean, not lucky enough to get a ground floor pool room. The sofa bed in the lounge is not exactly comfortable but it sufficed. My biggest criticism of this Thomson super-family hotel is the amount of stairs. It is impossible to get to any room (not ground floor) without some stairs. Considering nearly everyone in this hotel had at least one buggy\pram this causes a great deal of inconvenience (especially with a sleeping child in a buggy). For example :- To get out of reception to our room we had to go down about 10 steps, then up another 10 steps to get to the lift. On getting out of the lift we had to go down another set of 10 steps. I even saw an elderly lady in a wheel chair with a foot in plaster hoping down a staircase (partner carrying wheel chair). On a more positive note the army of cleaning staff worked incredibly hard to a very high standard. The food in the restaurant was also of a very high standard with a good variety. The children had their own buffet with the usual culprits fish fingers, Ravioli and chips etc. Both our children (3 & 5) found something to eat every day. I particularly enjoyed the Wednesday nights’ hot bananas, profiteroles and hot chocolate sauce. All of the cooks\waitresses were cheerful and always time for an ‘Ola Woppa’ for the kids. The pool area is great (re-tiled this winter), but be prepared for the early morning start Dad’s. The sunbeds are locked up each night but you have to get up early to reserve your spot with a couple of chairs and towels before returning at 8.45 ish for the unlocking of the sunbeds. The spots that go first are always the ones around the smallest pool with an umberella. With a 3 year old who always had a sleep on a sunbed, they could definitely do with purchasing a few more umberellas. There always seemed to be enough sunbeds to go around and most people were sensible and not getting them for children who never used them. (Although there were a few). The poolside activities were fairly typical although the reps worked exceptionally hard. Sparkly Steve is still trying to beat 90 for aqua-splash and whirlpool! The kids club is exceptional. All of the kid’s activities were well planned and supervised. That 2hrs in the morning 10 till 12 (Tots club) is an excellent time for a pool side nap in the sun to recover from the early morning crawl out of bed for the sun-bed spot. All children have to be signed in and out by the parents. Both our two were unhappy to leave Silly Sarah, Rockin Rhea, Gillian Jolly and Hannah Banana. Towards the end of our stay the number of places got filled up fairly quickly and some children didn’t get places, so it’s important to get in the queue promptly. The excursion trips are the usual expensive days out, but our biggest disappointment was the pirate show. Our coach was nearly an hour late which meant that we were the last people in. We were given the last of the food which so dried out it was inedible. We were given a table underneath the balcony in a corner of the stage which meant that we couldn’t see any of the acrobatics in the air or any of the pirate ship on the stage. I raised this with the reps on our return to the hotel and Thomson’s official response was that in addition to the 186 Euros (£135) we should have paid the additional 100 Euros (£72) for the quarterdeck and we could ‘try’ to seek compensation on our return to England. No joy so far. If you decide to go the market in Alcudia (Excellant) by bus(Not so excellent), be prepared for the bus trip home. I would advise leaving well before the 2 o’clock finish or find somewhere to spend a good couple of hours after. The bus queues are brutal especially in the early afternoon heat. It is a mad crush to try to get on already full buses. I am surprised that a lot of children are not hurt as even little old ladies are not averse to swinging their elbows in a desperate attempt to get through the mass crush of people, to be then squeezed onto the bus like sardines. We were unfortunate to witness an actual fist fight as some-one managed to squeeze in front of someone else. A useful tip - In the Kid Zone area in Block B, there is a swap box for all of those buckets, spades, inflatables etc. Everyone going home puts everything that can’t\won’t go in the case in there for re-use by other guests. I thought this was a great idea. The use of lilo’s etc is forbidden in the hotel rules and signs around the pool, but this is universally ignored with no repercussions. The actual resort of Puerto Pollensa is fantastic. The hotel was 2 minutes from the sea front, which is a bar\shop lined boulevard leading onto a beautiful sandy beach. In the evening it is perfect for sitting in a bar with a jug of sangria and the children playing on the sand 10 yards in front of you. We have never been to such a family friendly resort. There are no loud hooligan or drunken yobs(just tipsy mum’s and dad’s). The atmosphere in ‘The Square’ is great (For a special treat try Mojito, the food is divine, I personally recommend their amazing Chateaubriand) . The beaches are exceptionally clean with regular foot showers to get rid of the sand. It is possible to hire sunbeds etc. For 2 sunbeds and an umbrella it is 10 Euros (£7.20) per day. While all of the reps worked very hard and provided a fantastic stay they let themselves and Thomson down on the last day. The only area that the reps handled badly was lying to guests about flight delays. We were unfortunate to be coming home during the Glasgow attack. Although we were flying to Manchester we were on the same transfer coach. The Rep absolutely guaranteed that there were only minimal delays (Despite one of the team doing an airport run earlier). As soon as we pulled up at the airport another rep jumped on the coach and said that the flight had been cancelled and rescheduled for 15hrs later. They were then whisked of to a hotel in Palma. I really felt for the poor scots in their situation. If they had been kept up to date, they could have packed their suitcases etc for another overnight stay, instead of having to unpack every suitcase to find the last set of clean underwear. To end my novel on a positive note we had a fantastic holiday and will definitely go back to Puerto Pollensa again and maybe even the Valentin Puerto Azul Suite. I hope that this will be useful to anyone thinking of going, or going soon.
T Liddiard from Ramsgate. Kent travelled to Valentin Puerto Azul Suite Hotel with Portland on a family holiday. There were 5 adults and 3 child(ren) in the party. The travel date was 06 2007
T Liddiard rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: My wife & I travelled to the hotel with one of our children & 1 grandchild & met our son & his family out there. The hotel was first class,rooms cleaned every day to a high standard. Top marks for the staff,service & attitude very good, they really made us feel welcome. The food was very good apart from 3 nights when the standard dropped, but as I understood they had a water supply problem to the hotel at that time. Location of the hotel is very good. The reps work very hard with the children. The entertainment left a little bit to be disired apart from one night when they had 'the beatles' great! The pool is very good, could do with more shades but that is standard. The lads who work the bar & snacks work very hard ,five out of five.
Maynard Seath from Edgware, Middx travelled to Valentin Puerto Azul Suite Hotel with Portland Direct on a family holiday. There were 5 adults and 2 child(ren) in the party. The travel date was 08 2006
Maynard Seath rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: This was the 2nd year we stayed in this hotel and we were not at all disappointed. This year there were two families 2 adults 2 children (5 & 10 years old) and 2 adults (grand-parents) & 1 teenager (15 years). It was really nice that staff on reception recognised us and so did the staff in the restaurant. They really made us feel welcome again. The hotel rooms are slit up into three blocks and this year we were really lucky enough to have two ground floor rooms facing the baby pool, which was really handy as our daughter is disabled and it made life alot easier having easy access to the poolside. As like most hotels the sunbed situation is not that good. You had to be up at the crack of dawn saving a decent position around the pool, then wait until 9am until the sunbeds were unlocked whereby you grabbed the number you required to put in your place. But to be honest it does not sound as bad as it is, as everyone seemed to pick the same place and help each other with the sunbeds and most people only took 2 sunbeds per room. There seemed to be enough sunbeds and parasols to go round, though like most hotels more would be better. We hired a car or should I say mini bus (as there was 7 of us) for a couple of days. We hired it through reception as the type of car we needed worked out alot cheaper than through the Thomson reps. We thoroughly enjoyed exploring some of the island and if you get a chance to, it is worth a look. We went to the Caves at Porto Cristo, which were beautiful. Also drove through the mountains to Deia which which was an experience and beautiful but once in Deia, there is nothing there. The monestry at Luc was lovely and worth a trip to. The walk along the promanade during the day or night was again lovely this year. It is definately worth having a walk along there just to see the sand sculptures. Also worth walking along the pine walk as that is beautiful too and you can have fun trying to fish for little fish, scrimps and crabs. The food in the hotel was again this year good. There is more than enough choice for everyone, including vegetarians and children. The entertainment acts that came in from outside were ok. Some were better than others but if you found they got abit boring then do as we did go for a nice walk. The entertainment team (Adam and Impey) were great. Adam was there when we were there last year, so it was great to see him again. They worked so hard and entertained us throughout the day with games, etc and in the evenings. Though the entertainment overall could have been abit more varied. The kids club reps were good too. Our children went into drop-in most days instead of the kids clubs, but they had a great time. They also really enjoyed the mini disco in the evenings doing the club dances. No matter what if you go to kids club or drop-in there was always and oportunity to win prizes. All the kids reps and Adam and Impey were great with kids and all the kids loved them. The cleanliness of the hotel was great. There was a maid service everyday. They also kept the public areas spotless. Even though this was our 2nd year at this hotel, we met up with friends that have never been to this hotel before and we can honestly say that they enjoyed the holiday first time round as much as we have the 2nd time around. It is certainly a great hotel for families as it is in a safe environment. We have had a fantastic time and would certainly go back again.
The Philpot Family from Essex travelled to Valentin Puerto Azul Suite Hotel with Thomson on a singles holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006
The Philpot Family rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Having read the wonderful reviews about this hotel on Holiday Truths I had to book the "Puerto Azul" just to see if all the 'hype' was true. And I am happy to tell you we have just had the best holiday ever! If you have children this holiday will not disappoint and my only moan was that my children (aged 6 and 8) were having such a wonderful time being entertained in the hotel they didn't want to go out! Puerto Pollensa is a very beautiful part of Majorca. Its the north of the island and yes it gets cloudy but who cares when you are having such a great time. The resort is lovely and not overly touristy like its neighbour Alcudia. It is very clean. There are lots of bars and restaurants for all tastes (there is even a Burger King for the desparate!) and of course you have the "Pine Walk" which comes alive every evening with craft stalls and street entertainers. There are also the most amazing sand castles created on the beach and lit with tealights at night. The port is straight out of a magazine and is great to wander around and see the wonderful boats. The Puerto Azul is situated with everything literally on your doorstep. The beach is a short walk away and there are a couple of supermarkets, Trio restaurant (excellent) and the "Al Fresco" deli sandwich bar which was fantastic for lunch and catered brilliantly for kids. It is the cleanest hotel I have ever stayed in. They are always cleaning! In the hotel, the grounds, around the pool. You get clean towels and your room cleaned every day. And if you want a lie in they come back later and don't hassle you. Nothing is too much trouble. Even the pool isn't heavily chlorinated and for the first time my kids came home without ear infections! The staff are polite and friendly and love the kids "Ola Woppa!" The rooms are clean and comfortable, have lots of wardrobe space and plenty of hangers (makes a change!) My only gripe was that you have to hire a kettle and as there is a small kitchen area I'd assumed that one would be available. No matter, next time I'll bring my own...... You also have to hire the fridge, which most people did. Our room was ground floor (as requested) and faced a road at the back of the hotel. It was relatively peaceful and had a great view of the mountains. I'd ask for this block again. Those facing the pool didn't have to endure too much noise as everything was finished by Midnight at the latest. The food was plentiful and the kids buffet had plenty of variety. OK some nights were better than others but on the whole we all found something we liked on the evenings we were there. The table turnaround was pretty quick and we were never left waiting for a table long. The waitresses worked very hard and were always pleasant and extremely helpful even at their busiest times. We ate out twice. Once at "Little Italy" and once at a hotel along the front called the "Bahia". We had lovely meals in both and I'd recommend them. The great thing is once the children finish eating they can run over and play on the beach safely leaving Mum and Dad a little time to finish dinner on their own! The poolside bar sells snacks at lunchtime but we didn't bother. This side of the catering lets the hotel down in my opinion, but thanks to Al Fresco, where most people seemed to go, we had a delicious lunch and escaped the burger and chips! The dreaded sunbeds...... Yes there is always a queue, yes you have to get up early - but why let it ruin your holiday? I used to run down and place a couple of chairs with my towels on them on the spot I wanted my beds. I'd get a table and umbrella (if I was lucky) and go in for breakfast. At about 8.55 loads waited for the beds to be unleashed and then people would help each other take them to their chosen spot. During my stay this was always done in a civilized way and, like I say, people were always willing to help each other. Especially when it was usually Mum who drew the short straw and had to reserve them as in my case! I think people around the little baby pool had a harder time as there wasn't as much space. But its part of any hotel culture in my experience and it was a good way to meet people and find out loads about the resort! If on the rare occasion I didn't get a bed there were lots of chairs to sit on and if people didn't insist on getting a bed for their children (who rarely use them) or reserve a bed and go out for the day I'm sure the situation could be improved. There was only one way in and out of the hotel, and that was through the reception, so I felt quite comfortable letting my children roam safely. The entertainment was great. Amazing Adam, Impey, Loopy Leanne, Sparkly Steve and the crew were brilliant. All credit to Amazing Adam - a fantastic personality and surely a jewel in Thomson's crown. He got everyone joining in and none of it in your face. If you didn't want to join in you were left alone. My only sadness was that I couldn't win a Thomson cool bag despite countless attempts at the daily quiz (I will be checking E-Bay!!!!) And hubby didn't win a T-shirt (should have tried harder!) My 8 year old went to kids club twice and enjoyed it but prefered the poolside activities and the mini-disco in the evening. My son spent loads of his time (and my euros) playing pool and making friends there, but he too loved the shows and mini-disco. On the whole the kids made loads of lovely friends and for the first time ever I had to drag them from the swimming pool to eat an ice cream and have a drink! So many of the friends we made at the Puerto Azul were return guests. All credit to Thomson on this one. None of us wanted to come home, the kids are badgering us to book for next year already and I'll definately be doing so. For the first time in a long time we felt our holiday was worth every euro. OK we didn't do some of the touristy things we would have liked such as the "Pirates" show and we were based mainly around the hotel but it was a break for us as the kids were having such a good time. We did manage to escape to the Hydro park at Alcudia and went on the bus from the port which was fun. That was a brilliant day out (get your tickets through the hotel to avoid the queues). I thought the evening entertainment at the hotel was good, with something for all tastes. Lots of tribute bands Queen, Madonna, The Abba girls and who could forget Elvis! The reps show was good too. We enjoyed them all. At the end of the day this is a brilliant family holiday - exactly as it says in the brochure. I look forward to going back next year confident we will all have a great time and hopefully bump into some of the friends we made this year! I'm going to stop rambling now and go and look at my holiday photos - for the hundredth time..........!
Karley Bradshaw from Garstang, Lancs travelled to Valentin Puerto Azul Suite Hotel with Portland on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2006
Karley Bradshaw rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Have just returned from a lovely 2 week holiday at the Puerto Azul. Hotel very nice, lovely pools and all kept very clean with whole pool terrace being scrubbed every morning. Apartment was fine and cleaner came every day. The only down side to the room was that although there is a fridge and sink etc there are no utensils at all, I do think glasses and cups etc should be provided even though the hotel is now half board. Also we were on the top floor and were not advised that there actually was a lift in our block (Block C) and struggled up with all luggage etc and didnt find the lift until about 4 days into the holiday. During our first week (last week of school holidays) the pool was very busy with people reserving their space around the pool with chairs from about 7am. We never bothered and just went down at 9 when sunbeds were unlocked which was fine although space around the pool was a bit limited. In the second week things were much better and plenty of space for everyone. Food in the restaurant was fine, only a couple of times when we didnt fancy anything but always nice salad and pasta so never went hungry, desserts were excellent though. Half board can get a bit boring so we ate out a few times and there were so many nice places to choose from it would have been a shame not too. Entertainment and kids clubs were very good especially Amazing Adam who seems to have unlimited energy.
Liz from Lancashire travelled to Valentin Puerto Azul Suite Hotel with Portland on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2006
Liz rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: This hotel is great for families and had only English families whilst we were there. The hotel is very clean and well maintained, with towels changed and maids each day. The hotel is split into 3 blocks, with block A above the bar where we were. Luckily most noise died down by midnight which was fine, but may be noisy if you want an early night (we didn't!). I would think the rooms without a pool view would be quieter, as these faced onto the mountains and a farily quiet road. You can rent a fridge for 30 euros and a safety deposit box for about 30 euros (for 2 weeks), and the kitchen area is ok for making snacks. The food is good. Lots of choice for the children with their own buffet. We felt that there was enough choice. Breakfast was more of the same with the usual cooked breakfast, but would have liked to have taken kids favourite cereals as they didn't like the ones there. Snack bar meals are OK but we ate out at lunchtime more. Al Fresco is great for sandwiches near to the Spar Supermarket, or the supermarket just down the road does great cheese and ham t-cakes and bagettes! Entertainment and activities are great with Alex and Impey. My 4 and 10 year old joined in most things, and enjoyed them. Mini disco in evening with party dances and games which the 4 year old loved. Entertainment outside which is great. Kids club was fantastic and the reps work really hard in there. TV in reception with full sky channels that can be put on whatever you want. Also TV room where kids can chill when its hot. Many people we met had been here for many years, some 8 years which speaks for itself. We met a great crowd and the children made some good friends. I would love to return again next year.
mrs w carroll from gateshead tyne and wear travelled to Valentin Puerto Azul Suite Hotel with thompson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2006
mrs w carroll rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We stayed at the Puerto Azul in July 2006, first impressions on arrival lovely and clean. Reception staff very friendly and helpful. This hotel is spotless, the maid service is second to none, they are very friendly, and love children. The food was great somthing for everyones taste, and the restaurant staff were great! They work so hard and are very welcoming, the restaurant manageress is fab! She came round every morning kissing the babies and talking to the older children,taking a genuine interest in our family. The entertainment was good, though alex is out of this world, what a brilliant personality and a great plus to this hotel. Caroline the Thompson tour rep was very helpful and another great asset to the hotel! Perhaps there could have been somthing more for the under two's though. Would definatley reccommend renting a fridge it is a must!! as it was incredibly hot! The complex is lovely, but if you like to lounge by the pool on a sunbed be there at dawn I guess or like us you will have no chance, however it was too hot to sit in, would reccommend going to the beach where there are great shaded areas and usually a welcome breeze.
J Whitaker from Gloucester travelled to Valentin Puerto Azul Suite Hotel with Portland Direct on a family holiday. There were 4 adults and 2 child(ren) in the party. The travel date was 07 2006
J Whitaker rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: The staff at the hotel were all very friendly and helpful. For a family of 4 the rooms are very spacious if a little dated. The hotel itself was kept very clean and tidy. Food in the restaurant was good and varied with something to please all tastes. The separate food section provided for the children was a good idea. The pool area was always clean and tidy but the availability of sun beds and umbrellas could be better managed. The beach,promenade and restaurants are just a short stroll away from the Puerto Azul Suite Hotel. We've booked for 2007 today.
Mr K Lewin from Birmingham travelled to Valentin Puerto Azul Suite Hotel with Portland Direct on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2006
Mr K Lewin rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Puerto Azul absolutely spotless. Cleaners constantly sweeping, mopping, etc, public areas, and maid service in rooms second to none. The food was excellent. Our 10 year old loved the children's buffet. Plenty of choice, and you could go up as often as you liked. Particularly liked the grill section where a chef was cooking food in front of you. Hotel location was fine - suppose the only downside was there is no sea view, but beach is only a 3 minute walk away. Staff first class - from reception to waiters/waitresses - they love the kids! Hola wappa (hello beautiful!). The entertainment was great. Kids club great. Our youngest at 2 and a bit wasn't old enough to join, but she was still welcome at the drop in centre. Brilliant work from Alex and Impey and the rest of the team. Stardom beckons. Would definitely recommend this hotel to anyone with children under the age of 12. May not suit families with teenagers. PS: Visit the town of Pollensa (a one Euro bus ride) and climb the 365 steps up to the little church at the top. Worth it for the views.
Julian from Didcot, Oxon travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 09 2005
Julian rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Having never been on a Thomson family holiday, we weren't sure what to expect. On arrival we thought yes ok it looks good. We were a little disappointed that you were told where you room was rather than not being shown. But when found it was a good sized family room. The welcome meeting was well presented. Giving some good advise on tours and things. The pool was excellent, kept clean and tidy, Every morning the pool was cleaned. Strong on chlorine though! Food. Was top quality. A dish for everyone. Counted 42 different dishes one evening! The entertainment during the day was sufficient. A mid morning game of Boule, pool, bean bags. And a daily quiz. There was no pressure what so ever for you to join in. The kids zone was great. The entertainers were great with children, making them feel welcome. Jolly Jess & Loopy Laura were the ones our son fell for. Especially Loopy Laura! The evening entertainment was good. The kids had their entertainment 1st from 8pm. With an appearance by Thomson the dog! The adults entertainment was also good. With some participation ny the parents some time required. Not a problem!! We took the Pirates excursion (a must for all ages). They even encouraged the children to dress up as a pirate and Jolly Jess even done face painting for budding pirates. We also done the marine land tour. There wasn't much to do here. You saw the Seals and then the Dolphin shows, and a parrot show and then had about 2 hours to kill. Very small place, not much to do. The weekly local market is a must to visit. Loads of locals selling local products. A great place to buy your presents. We were very relaxed whilst on holiday. We only have 6 weeks to go and were off there again!
simon lock from aylesbury travelled to Valentin Puerto Azul Suite Hotel with portland on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005
simon lock rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: valentin Puerto Azul Just returned from a fortnights stay at the puerto azul. Absolutely brilliant! The rooms were thoroughly cleaned every day. The hotel staff are very friendly, especially in the restaurant. Food got a bit samey in the second week, but when does'nt it on two weeks half board. The Superfamily staff were brilliant. They really earned their money when the weather was terrible. Our kids did'nt use the kids club, but we got favourable reports from everyone. The Entertainment staff were fantastic, I think my wife fancied Amazing Adam! Some griped about the sunbed rush at 9am. I found it a really good way of getting to know other guests. I would recommend this hotel to anyone of any age, and will most probably go next year.
Nik from Southampton travelled to Valentin Puerto Azul Suite Hotel with Portland Direct on a friends holiday. There were 4 adults and 3 child(ren) in the party. The travel date was 08 2005
Nik rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: This is the perfect hotel for families. We travelled with 3 children 9, 4, and 2 and with 2 friends who have no kids! The hotel is situated within close proximity to the beautiful beach and pine walk area of Pollensa with a backdrop of the mountains close by. The hotel itself was very clean and tidy and all the staff were extremely friendly and helpful, especially in the restaurant (Isabel was great fun!). The entertainment throughout the day was great for adults and kids alike. The music during the day got a bit tedious and sometimes loud, however it seemed more acceptable during our second week (I suspect they'd had some complaints!). The entertainers deserve mention; Amazing Adam, Ruthy Juggs, Princess Ryan and Barbie Ben to name a few. They all work very hard and deserve much credit. The only downside we felt was the noise level after 9.30pm. We had a room on third floor with a pool view (307, block C) directly overlooking the outside stage. It did become very difficult to get our 2 year old to sleep some nights due to the noise levels, but this would be our only complaint. Also the pool snacks are a bit poor for the money. We would definitely stay here again and so would our friends, however we would request a quieter mountain view room!!
Maynard Seath Family from Edgware travelled to Valentin Puerto Azul Suite Hotel with Portland Direct on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005
Maynard Seath Family rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We have had a fantastic holiday. There was 2adults and 2children (age 9 & 4) on this holiday with reinforcements of nanny and grandad coming our 2nd week. The hotel is in a great location with the mountains as a beautiful backdrop. The hotel cleanliness was excellent. The hotel staff very friendly, especially in the restaurant. The rooms were very spacious and clean. The food in the restaurant was lovely. Plenty to choose from and everything was labelled which was good for my husband who is vegetarian. They always had a vegetarian choice everyday, so he had plenty to eat too. The entertainment was great. The shows that came in from outside most of the time were good. The superfamily entertainment team (Amazing Adam, Princess Ryan and Ruthy Jugs) were the best. They worked so hard all day and night. They were fantastic. The childrens reps were great too. Barbi Ben and his team also worked so hard. They worked really well as a team and made the childrens holiday fantastic. Our daughter who is 4 has Down's syndrome and all the reps including the entertainment reps included her in everything and really made our holiday by looking after her so well. They children went a couple of times to the kids club but most of the time enjoyed going to the drop in centre on the kidszone everyday which got them out of the sun and gave us 2 hours rest a day too. All the team I found were great. There was not a day gone by when one of them was not chucked in the pool by the children, but they did not mind they really enjoyed playing in the pool with all the kids. As usual in all these hotels there is never enought sunbeds. In the mornings it was like a mens club, with the men waiting by the sunbeds for them to be unlocked chatting. But if people were not greedy and only took two sunbeds per family then of course there was enough to go round, but you have to get there early (before 9am). All in all we had a fantastic, great, wonderful time and I would recommend it to families most definately. My mum and dad had their 2nd week on their own after we had gone home, but they still had a great time afterwards too. We loved it so much, we have just booked again to go next year.
shanks family from teeside travelled to Valentin Puerto Azul Suite Hotel with thomson on a friends holiday. There were 4 adults and 4 child(ren) in the party. The travel date was 06 2005
shanks family rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We stayed half board at this hotel for the second time. The cleanliness of the hotel was great and nothing to complain about. The location of the hotel couldn't be better, just a 2 minute walk from the beach and the pine walk. The staff in the hotel were really nice and friendly. The entertainment at the hotel was fantastic too, the kids joined in everyday and loved the Thomson kiddy reps (super Sam and Barbie Ben). My daughter loved the kids club and I found the kids reps to be very responsible and trustworthy. The daytime entertainment was brilliant especially the whirlpool and the aerobics with Ruthy jugs. The waiters were very friendly and the food at the pool bar was excellent and v good value for money too. We took our friends with us this time and they couldn’t agree more to what a fantastic hotel and resort it was and will definitely be returning next year. I would definitely return to this hotel in the future as it’s the perfect holiday for our kids and ourselves.
Jason from Eastbourne travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 05 2005
Jason rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: I really can not knock this hotel. The cleanliness was excellent, the entertainment was good (well, the children's part was, seeing as our baby is not quite 2 we didn't make it to see any of the adult entertainment section). The facilities for children were absolutely superb. The food was excellent (apart from the pool bar snacks, this was the only slight negative point I can make about the holiday as we thought they were a bit naff). The apartments/rooms were more than adequate, we expected a room not an apartment with a balcony with a great view of the mountains. Superb holiday, we enjoyed it and little one loved it which is surely the most important thing. I would definitely recommned it to families with children.
Hip from London travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005
Hip rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Wouldn't usually go for this type of hotel and only booked it so the kids would be catered for. Pleasantly surprised by hotel. Location ideal. Food better than I thought it would be, although I think they started getting a bit lazy towards the end of the holiday and the choice started to go slightly downhill. Couple of days they did profiteroles with a big bowl of chocolate sauce to pour over. Very nice but a bit embarrassing when my wife went up eight times. Couldn't fault the hotel staff (especially restaurant) or the Thomson entertainment team. Special mention for the very talented Princess Ryan, the ridiculously handsome Amazing(?) Adam and the brilliant Barbie Ben (Oooh Betty, erm he's nice). And a very special mention for Ruthie's Jugs.
Adam Collier from Cardiff travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 09 2004
Adam Collier rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Adam & Michelle Collier, Cardiff 34, 33, 2, 2, 1. 1 week in Sept 2004 Hotel - For a family with 3 toddlers, I couldn’t have asked for more. The Puerto Azul is only 200m from the beach & it’s pedestrianised promenade. Here we found an array of cafes, gift shops & a supermarket. The hotel’s location made it easy to pop back from the beach for anything or go out for lunch if spending the day at the pool. On that note, the pool was ideal as it was split into a 0.6m toddler, a 1.2m pre teens & 2.4m adult sections. Our week saw the toddler end the busiest but the reps tell me that the school holidays see the 6-12 year olds take over. There were always plenty of kids activities put on by the Thomson reps, but being under 3, our kids preferred to stay with Mum & Dad. Room - Our room was clean, comfortable & air-conditioned. I would recommend that you hire a fridge, as a cold drink is a must during the afternoon. Food – The hotel offered what we would generally expect. Breakfast consisted of cereals, continental & English options which got a bit boring towards the end of the holiday. We did take a box of our kid’s favourite cereal with us to be on the safe side. The evening meals were varied & primarily to British tastes; although the chef always had a Spanish dish of the day on offer. The kids also had their own buffet, which offered junior fayre. Evenings – In the evenings, the reps would put on a pre-school show from 8:30 to 9:30; after that a mix of tribute bands & novelty acts made up the cabaret.
Stephanie from Edinburgh travelled to Valentin Puerto Azul Suite Hotel with Thomsons on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2004
Stephanie rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: I have just returned from a weeks holiday with my husband and little boy who is 18months at the Puerto Azul Hotel in Puerto Pollensa and would recommend it to anyone. I was so glad that I had found this site before I went or I might never have booked which is why I felt I had to come on and leave a comment. The hotel was exceptionally clean, they never seemed to stop cleaning! Our room was cleaned every day and we were given fresh towels every day. The food was fantastic, always a good choice of evening meals, and the kids buffet was excellent to. It was the first time I had ever gone half board and I expected to end up eating out every night, but we ate in the hotel each evening the food was so good. The hotel I thought was in the perfect location. Only a 2 min stroll to the beach, shops, bars and restaurants. There was a really nice restaurant on the front next to the beach (Piscallo's) where we used to go for lunch, excellent food and really good value. All the staff in the hotel were extremely friendly and helpful, and especially loved babies. The entertainment was fantastic there was no need to leave the hotel if you didnt want to. During the day there was lots going on around the pool (I liked the whirlpool every morning great excercise!) The evening entertainment was really good fun, also at 8.30pm every night there was a kids disco for an hour before the entertainment started and my little boy just loved standing at the front of the stage gazing at the flashing lights and the reps dancing! I would say to anyone thinking about booking this hotel to book it! I have to admit I am used to staying in 5* hotels and I was really worried about staying in a 3* so had prepared myself for the worst. The hotel room didnt have any of the normal 5* luxurys but to be honest it made no difference we spent so little time in the room. The bed was comfortable and it also had a seperate living room/dining room which was really spacious. We had a fantastic view which overlooked the pool with the mountains as a back drop, which was really beautiful, I would recommend requesting a pool view when you book and if possible ask for Block A which is the block we stayed in. Enjoy your holiday.
Carrie from Braintree, Essex travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2004
Carrie rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Overall, fantastic holiday but hotel room a bit disappointing, especially the kitchen, if that's what you call it. Hotel was very clean Food was a bit repetitive towards the end of the two weeks but plentiful and usual choice for kids. My daughter (2 at time) preferred the adults menu!! Hotel staff were fantastic, so friendly and went out of their way to ensure you felt welcome. They love children. The reps, BIG MENTION to Baby Ben!! a.k.a. Barbie Ben. He is fantastic and needs a pay rise!! They work their socks off to ensure the kids (and adults) are fully entertained. My little girl loved Ben and Thomson the dog. In summary, great family holiday and would return.
Laura from Wolverhampton travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 3 adults and 1 child(ren) in the party. The travel date was 07 2004
Laura rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Puerto Azul was an absolutely fantastic hotel! Everything about it was excellent, and you could not fault anything at all! We all had a very enjoyable holiday there and would highly recomend it to anyone thinking of visiting as the standards are very very good! Hotel: Very good impression as you arrive, smart looking, good location, very close to the beach and local facilities such as the shops! Greeted by the friendly hotel recepcionist in a spacious, welcoming reception. Rooms: Brilliant! Best room we have ever had whilst on holiday! Large, airy, and clean. Have basic facilities such as a small kitchenette (obviously from when the hotel was apartments), and we rate it better than any other holiday apartment we have stayed in! Very clean as well! Cleaned at least once every day. All rooms have balconys (or terraces) and they are great to. Most of them are overlooking the main area with the pool which is very nice indeed. Staff: All hotel staff are very friendly and polite. Are always willing to smile and talk to you, which is very nice. The restaurant staff are fab too! They especially like children and love babies to bits! The reps are great and work very hard to keep all the guests entertained and happy! Ben, Sophie and Ray are brill reps! Pool: Excellent! Large and split into three sections, baby pool, shallow childrens pool and larger pool! Have lots of things going on suring the day such as water aerobics, water volleyball (watch out for the wall of shame in this game!!!) and basketball! A great thing is the whirlpool that the reps organise every morning! Theres plenty of space around the pool and lots of activities to keep you entertained all day! Or you could just relax if you wish! Food: Lots of variety to choose from in the large buffet and often have specialaty nights! Thre is a seperate buffet for children too. The afters buffet is a must! Lots of icecream and little cakes, and pastries and fruit things! They are all delicious! Entertainment: Great! All the reps put on an ace show every week and there are lots of variety! The kids club songs they sing every night about 8 are very catchy too! You will soon find yourself singing along to them, especially Thomson The Dog! Recomended: I would say to anyone to go on the Thomson Superfamily day out on Tuesdays to the waterpark! It was great! And if you go, don't forget to see the diving show! It was out of this world! The divers are so talented! Overall, it was a great hotel, ideal for families, clean, tidy, friendly environment, lots to do and very inviting! We would definately like to revisit and can virtually guarante that you will have a great time here! (If you do go, can I come with you please!!!!!!!!!!)
Russ from Basildon, Essex travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 4 adults and 3 child(ren) in the party. The travel date was 06 2004
Russ rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: First impressions on arriving at the Puerto Azul were very good, nicely laid out reception, friendly staff, etc. Rooms are very clean and well maintained with their own air-conditioning controls which was very welcome. In general though, the hotel grounds and facilities seemed to be rather cramped and didn't seem quite big enough for the amount of guests there. We chose this hotel because it was a Thomson Superfamily Hotel and as we had 3 young kids with us we thought there'd be plenty for them to do, unfortunately this wasn't as we expected.....there was the pool, kids playground, arcade machines (and pool tables) and the kids clubs.....and that was about it. The pool.....well, a promising sign was that the sunbeds were locked up over night and there were signs asking guests not to reserve sunbeds.....but when we came down for breakfast each day we found people had pulled chairs over from the snack bar area and tied them up with towels to reserve a spot and were waiting there for the beds to be unlocked! Given the fact that space was limited around the pool, by the time we came out from breakfast and gotten changed we only managed to get 2 or 3 sunbeds (between 7 of us) on 3 days out of 15.....I refuse to sink to the level of reserving sunbeds when I complain about it so much....I'm not a hypocrite ;-) The kids clubs......very good, the kids loved them....but didn't get to go as often as we'd have liked because they didn't have the capacity and often you needed to book a place the day before. The Entertainment......I guess we arrived right at the beginning of the season so the entertainment was very hit-and-miss for the first week while the reps found their feet and settled in.....but again, due to the lack of facilities there was also a lack of daytime entertainment......it generally consisted of a 'mat game', a pool game, aquarobics and a quiz.....they did french boules a couple of times, and this was held in the small kids playground in the sand! Food......the usual kind of fare on offer....nothing wrong with it but a bit boring by the time you get half way through the fortnight.....the kids buffet was a bit disappointing, the first day the kids had a choice of veal meatballs (tasted like dog food LOL) and battered Squid! All in all we still had an excellent holiday and there was nothing particulary wrong with the hotel or staff, it's just that nothing was exceptionally good either Russ
Suzanne Tomlinson from Retford, Notts travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2004
Suzanne Tomlinson rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: We chose Thomson as we felt that from friends reports and experiences that they were the best tour operators. We were not disappointed! The holiday they gave us was excellent and we will definitely be using them from now on. Anyway onto the Hotel. When we arrived at the Puerto Azul I thought that the reception area looked slightly mid eighties style and got that deep down feeling of "oh well we'll see". However after checking in and walking onto the pool terrace there appeared to be lots going on for all the family and my two children aged 8 and 6 immediately headed towards the childrens play area. This area has slides and play houses and has sand on the floor as its base. So it's ideal for digging!! Rooms - Apartment blocks three storeys high - could do with lifts. The first thing that we saw in the corridor was a maid cleaning, this was to be a regular sight alomost round the clock as the hotel is absolutely spotlessly clean. The rooms are basic but comfortable. There is a double bedroom and a sofa that converts into a double bed (which our children slept in). There is also a kitchenette from the hotel's apartment days but this is not really usable except for the sink. There is a fridge which is centrally controlled by the reception staff and if you wished to make use of this (which of course you have to in hot weather)they will turn it on for 24 Euros, which to be honest I felt was a tad cheeky. Putting this aside though the room has a table and four chairs and also air conditioning which is free! We used to buy food at the supermarket and eat in here at lunch times. The rooms are cleaned daily and towels changed daily if you put the dirty ones in the bath for collection. Kids Clubs - When we were there in Mid June 2004 our children did not have to pre-book a place. There was always plenty of places and our two loved them. However, due to the amount of 3-5 year olds in the hotel during our stay, these places had to be pre-booked due to high numbers. But you could always go to the drop in centre where places were readily available. Night time clubs like "chocolate Movie night" did have to be pre-booked due to knowing what numbers to buy the food for. Kids Club Tip - There is a "Swap shop" in the parents waiting area where departing guests take unwanted items like lilo's and buckets and spades and fishing nets. Try here before buying. Pool - loved the pool, no problems and the whirl pool that the reps organise each morning is fab. Always something going on in the form of day time entertainment and if you are unlucky enough to win a game be prepared to collect your prize on stage that night!!! Sunbeds - Unlocked at 9am and shan't give too much info on this as it's the same old story. Don't think there is a way round this one! Staff - Fantastic, best hotel we have ever been made to feel most welcome. They love children too especially babies who they can't stop kissing! Drinks - cheaper by far to buy in the hotel bar than in the restaurant( glass of red wine = 1 euro 30c. However, you can only purchase drinks in the restaurant if you are eating and not from the bar. Food - Very good. There was around four or five choices each day and also the same choices on the salad front which I loved. The children had their own buffet section morning and night and served things like spaghetti bolognase, fish fingers, smily faces etc. Typical adult dish was soup (a bit watery for my liking)loin of pork or paella etc, with veg and then ice cream which is lovely or a cakey thing or an abudance of fruit. Tip - bar food a bit of a muchness. Go to "Little Italy" for a pizza on the pine walk. We didn't do this but friends said it was very good. Breakfasts are full english or continental. They do get a bit samey as the continental b'fasts were a bit limited in my opinion. The English b'fast though was very good. Cereals very mallorcan version so I used to pinch the sugar puffs on the kids buffet! All in all though we were more than satisfied and didn't eat out once. A very different story to the hotel that we stayed in last year at Calas de mallorca!!!!!! Supermarkets - Avoid the spa like the plague as you will get totally ans utterly ripped off. Turn left out of reception and go down to the bottom of the road towards the beach and past the Oro player hotel. Turn right at the junction and Cross over the road and there you will see a supermarket with a red sign over the door (about a two minute walk). It is very reasonable and also has a delicious bakery inside which we used for lunch time snacks to bring back to the hotel. Can of coke here = 45cents, at the spa it = 75cents! big difference for 10 yards further. Beach - lovely and only 4-5 mins walk away from hotel. Reps - Excellent especially Ben. My little girls Olivia loved him. Trips - If nothing else and you have children over 5 then go to Pirates it's fantastic as they get the children involved in the show. Also went to Western Water Park and this too was fab. Last year we went to Soller on the other side of the Island and I would also recommend this one as well as the scenery getting there on the mountain road is breath taking. Resort - lots of restaurants and bars, upmarket and cosmopolitan. No place for young single people as there are no nightclubs in PP. A good selection of chinese and Indian food too. Conclusion - All in all we had a fantastic holiday and discovered that many guests were 2nd and 3rd timers at the hotel. We made lots of friends and we will definitely consider it for next year. Thank you Thomson.
Mrs Buckley from Sheffield travelled to Valentin Puerto Azul Suite Hotel with Thomson on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 05 2004
Mrs Buckley rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Hotel very average for the amount of money paid, expected bigger rooms, furniture in rooms dated could do with a revamp, they had even taken shelves out of cupboards in kitchenette so you could not use ! Hotel staff very friendly and reception staff very helpful. My son was not old enough for the kids club but we used the drop in centre for the under 3's which came in handy when it rained.
terry from cambs travelled to Valentin Puerto Azul Suite Hotel with thomson on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 06 2003
terry rated the Valentin Puerto Azul Suite Hotel as follows: Cleanliness Location Staff Food Entertainment	said: Hotel really clean, food great, entertainment staff great even got me on stage and that is a big feat. Kids club really good, excellent holiday most staff speak English.

Subscribe For FREE Updates   Click Here To Add A Review On This Hotel

Can't find an answer?
Ask other holidaymakers by clicking here!

Hotel Reviews > Majorca > Puerto Pollensa > Valentin Puerto Azul Suite Hotel

There are 68 visitors online

Search the net!

All postings on this website are the responsiblity of the original poster. Once posted all information becomes the copyright of Holiday-Truth.com. Holiday-Truth.com and our moderators accept no responsibility for the content and / or the accuracy of information contained within this website. Holiday-Truth.com monitors all postings and may, at our discretion, edit a posting to remove obscene or abusive language, edit grammar or correct spelling.
© Holiday-Truth.com V0.96b
Privacy Policy | Karting Reviews