Holiday-Truth Hotel Reviews
leesy from bolton travelled to Pontins Prestatyn Sands with national express on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2011
leesy rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: my family looked forward to what we thought was going to be a wonderful holiday at pontins guess what it wasnt. filthy rooms dirty cups dirty plates windows with food smeared on them then noisey neighbours next door shouting slamming doors swearing between one am to four am every night we was there told the manager he just laughed and said what can i do? we will never ever visit pontins again you have been warned thankyou
ukmour from mids travelled to Pontins Prestatyn Sands with pontins on a singles holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2011
ukmour rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: well said must be friends with pontins we just got back after booking club , it was a joke dity sheets dried poo in bathroom etc ... we complained only to be told that what do you expect... well atleast a clean sheet and bathroom. no return for us totaly will not be using again rate 0 out of 100
Trevor from Edwards travelled to Pontins Prestatyn Sands with Car on a friends holiday. There were 5 adults and 3 child(ren) in the party. The travel date was 12 2010
Trevor rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: First of all I would like to say anyone who has rated pontins in a bad way is totally wrong. I have gone all my life and loved every single time. The apartment might not of been the cleanest place in the world but to be honest your never in there accept for sleeping and also the entertainment is fabulous. Therefore I encourage anyone to go to pontins prestatyn for an amazing expierience which also surrounded in a lovely town with lots of fun filled things to do. Thanks for reading !!!
Zoey from Wrexham travelled to Pontins Prestatyn Sands with By car on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 06 2010
Zoey rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: We went to the pontins in preststyn mon - fri, stayed in a budget app. I thought the challet was abit worst for wear but what can you expect for the price you pay. The entertainment was great, the food was ok. The staff were as helpful as they could be and always full of smiles. We really enjoyed it. Great place to go!! We have now booked to go this year to southport pontins to try this one out. We loved prestatyn just not very much in the town itself. Lookin forward to going back to pontins this year even if its in southport. Fingers crossed we enjoy this holiday as much as the last!
gemma from cardiff travelled to Pontins Prestatyn Sands with Pontins Prestatyn Sands on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2009
gemma rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: We come back yesterday from our Mon-Fri holiday after no longer being able to stand it! Some friendly staff, some not so! Location, near to beach & local town, some good cheap supermarkets, great to stock up on your fruit & veg! Cleanliness: If I could give minus 10 I would! Was informed when we got there we had been given upgrade which sounded great @ reception, so in some ways we must have been lucky - think the upgrade meant we had double glazing,but can't complain it meant it was then quiet & warmer! When entering the room it was disgusting by far the worst we have ever seen! So went back to reception & asked if I could pay for upgrades but none were available, she did tell me to go and ask cleaners to clean but I said I would do it myself. Thouroughly bleeched everywhere & got rid of years worth of dirt around taps with some bleach & elbow grease! (Sounds far fetched but have got photos to prove it!) Left all cuttlery, dinner service etc in bleach over night & the dirt that came off was unbelievable! Felt bit better knowing my children could touch things! Really budget accomodation, when pulling out bed at 10.30pm on 1st night my partner sat on it & it fell through at the foot of the bed on one side & at where your head lies you had a decline so you could feel the blood rushing to your head (that was solved by placing seat cushion under mattress - slightly high up then but better) 2nd night was the same but they did TRY to fix! 3rd night they eventually fixed it but was terribly uncomfortable - slight decline but managable, springs sticking in back! Toilet seat was broke - they did fix. Wardrobe broken - did not fix. Heater in bathroom broke which they did fix. Spiders & web in t-pot & bread bin (sounds petty but it shows how long they had not been cleaned for) Built up mud on bathroom floor in corners. Black mould on seals around bath & sink. Thick dirt & dust on all skirting boards. Broken curtains. If it had been cleaned properly I could have overlooked but it was really bad on top of the BASSIC accomodation it made it look 100% worse! Entertainment - Pool, disgustingly dirty, grime around edges & bits floating round in water. Bikes, expensive but great fun for the family. arcade - expensive. show bars - ok, kids loved dancing! Park - great fun for kids. Shows/Rides - expensive & not lrg variety. Large - tasted watered down. Not large selection of drinks for kids - mainly fizzy drinks, which my kids do not normally have! Food - ok in diner but not alot of choice & like being in school dinners. Takeaway - Chicken burger ordered, which was burnt & expensive on 2 occassions. My partner said it was like being in prison & needless to say we would never go back!
Margaret from Mullingar, Ireland travelled to Pontins Prestatyn Sands with Booked it on the internet on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 08 2009
Margaret rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: I wished I had read the reviews before I spent my money here. It was the WORST place that I have ever stayed in my life. I booked a 'Club' apartment and I dread to think what the budget would have been like. It was absolutely filthy on arrival and the cleaners had to come back in again. I couldn't be sure that the bedding had even been changed; cigarette butts. Plus flying ants every night went you returned to the apt. The beds were like prison beds - I would never, never visit there again. I complained but got no response. Manager was 'too busy' to talk to me.
kelly from manchester travelled to Pontins Prestatyn Sands with N/A on a friends holiday. There were 6 adults and 3 child(ren) in the party. The travel date was 07 2009
kelly rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: i have just come back from a FANTASTIC week at pontins the reveiws on here are terrible to say the least the entertainment is brill the blue coats are brill the pool is brill and theres an endless amount of activities to be doing how could you ever get bored there are 2 seperate rooms a childrens entertainment room and an adult one the performances for some of the people they had on were the best i had ever seen the apartments wasnt the cleanest as i stayed in budget but they were fine as we only used them for sleeping in thats what they are there for there is no point in living in them or you should of just stayed at home i cannot fault pontins on anything i absoloutley loved the holiday and can deffo say it topped all the haven holidays ive ever been on as this is the first time i have been with pontins and they can look forward to seeing me again :D x
mr hall from bristol travelled to Pontins Prestatyn Sands with pontins on a friends holiday. There were 4 adults and 0 child(ren) in the party. The travel date was 07 2009
mr hall rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: i traveled to pontins prestatyn with freinds when we arrived it took 30 mins to get our keys and whilst we were there we never saw a blue coat anywhere there were more security staff than members of staff the beds were uncomfortable the bars we expensive the chip shop always ran out of food the litter was all over the place there were no control of late night revelers the pool was closed on one day i would not recomend anything or anyone to go there, they said that they filmed holiday on the buses but nothing was there to say this there brochure is misleading. the only upside to our trip was the surrounding towns and out trip to the great orme . we will never book a trip to pontins again
mairead palmer from ireland travelled to Pontins Prestatyn Sands with internet on a family holiday. There were 2 adults and 4 child(ren) in the party. The travel date was 07 2009
mairead palmer rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: Im just home from the holiday from hell. Pontins is a run down smelly outdated dump. The food was awful aswell as the accomdation. The appartments were like a slum with think mould and dirt everywhere...There was lots of noise and fighting . There was dirty undreware thrown outside our appartment for the time we were there. Its the worst place Ive ever been. The best thing there is the WAY OUT and I hope that people will read this and hve the sence to spend their money else where. The shows are a joke wit people gettin drunk while their kids sleep on chairs. There is no entertainment for the kids the pool wasnt even opened for a day out of our stay. The place is a health hazzard and should be closed down.
c.kingsley from nth lincolnshire travelled to Pontins Prestatyn Sands with booked online on a family holiday. There were 3 adults and 5 child(ren) in the party. The travel date was 07 2009
c.kingsley rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: After reading other reviews before i left i have to say i was filled with dread,the room we stayed in was a budget chalet ,it wasn't as bad as i thought it was going to be but it wasn't that good either,there was evidence of improvements on the chalets but ours wasn't one of them,it could of done with a bit more of a clean but it was livable,just. E..very morning at 2am we were woken up by drunken revellers shouting outside your room,though security did do their best to calm things down the shop was very expensive which i guess you would expect at holiday resorts,the food in the restaraunts were reasonably priced,i definately wouldn't go back and i would say if you want a good holiday go somewhere else,wales is a beautiful place but pontins is not and i was very dissapointed by my experience of the place.
philip from cookstown travelled to Pontins Prestatyn Sands with sci soccer tournament on a singles holiday. There were more than 6 adults and more than 6 child(ren) in the party. The travel date was 05 2009
philip rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: Travelled to football tournament organised by SCI with 3 teams and 9 coaching staff and stayed at Pontins. Had read some reviews, some good and some bad so didn't know what to expect. It's a bit outdated and not very pleasing to the eye and is like stepping back in a time warp. We had one block for all our group, the rooms were not what we had expected but weren't the worst we've ever stayed in before. Had bother with kids from other teams running riot and kicking football between the chalets to all hours of the morning, rang security about 4/5 times but nothing was done, so just had to put up with it. The food was ok, but once again the decor was drab, the Queen Vic bar could do with a lick of paint and a really good clean and spruce up.. overall: I think Pontins should invest some money in this place, re vamp the chalets, canteen and bring them up to date, give the place a good clean, put in lcd tv's with satellite channels, new sofa beds and metal framed beds.. Should be able to do this at the nearest IKEA!!!!! anyway, it wasn't all bad we came home winners!!
amanda from blackpool travelled to Pontins Prestatyn Sands with drove on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 05 2009
amanda rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: bad food, bad beer, awful room we had basic and we got less than basic. even the bingo was spoiled when one of the bluecoats said there was no more bingo even though people were still getting in line he stood at the back of the queue on turned people away i thought this place was to be fun, dont believe the good reviews
lorraine doyle from carlow ireland travelled to Pontins Prestatyn Sands with internet on a family holiday. There were 4 adults and more than 6 child(ren) in the party. The travel date was 05 2009
lorraine doyle rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: Even though its a year ago I still cant forget my holiday in pontins. It was a nightmare to say the least and I would just like to warn anyone goin there to book somewhere else please dont waste ur money. The place is so dirty u actually wouldnt believe it especially the accomation we spent the few days driving around to different places I wish I had read the reviews before I went. The staff are unfriendly the food is awful. Theres no point in goin on just please take note of what im saying
patrick bennett from coolock travelled to Pontins Prestatyn Sands with none on a singles holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 04 2009
patrick bennett rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: just stayed there monday till friday , myself and the kids realy enjoyed the night entertainment shows, good weather ment a good stay ,staff were very good with the children always had the time to say hello or just make them laugh.
Claire from Cheshire travelled to Pontins Prestatyn Sands with Silver Town Taxi on a friends holiday. There were 4 adults and 0 child(ren) in the party. The travel date was 03 2009
Claire rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: The Partys ext were great it was really fun on this holiday i love wales so much and i always advise it to my mates when i took my kids they had Lovely tans And They Loved It They couldn't believe how much fun it was and they asked me one night that they wished they lived in wales my daughter Stacey talks to her teacher about how much fun she has because we come to wales every 3 months for 3 and a half weeks
Daimond from Peterborough travelled to Pontins Prestatyn Sands with Hard Rock Hell on a couples holiday. There were 4 adults and 0 child(ren) in the party. The travel date was 12 2008
Daimond rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: We have just got back from a weekend at Pontins in Prestatyn at an event organised by Hard Rock Hell. Obviously i cant comment on the entertainment and facilities offered by Pontins as the Camp had been taken over by the company for the weekend. What i can comment about is the cleanliness of the apartments. In my opinion the accommodation we have just spent the weekend in was not fit for animals. It was disgustingly filthy.I had to wipe the wall down by one of the single beds because it was covered in boogies.The bathroom looked like it hadn`t been touched since it was built(probably in the 70`s)which i could have coped with had it been clean but on inspection we found that the outside of the toilet was covered in caked on vomit-and there were a couple of `lumps`on the floor. The bath plug was so matted with hair that the water took ages to drain away.I didnt dare look at the mattresses as we were condemned to staying for the weekend and needed to sleep, if we had seen the state of them on friday i don`t think we would have done so. The kitchen i have to say was reasonable and didn`t look like it had been fitted long ,but did not in any way make up for the rest of the flat. The icing on the cake was when, just before leaving, i took a closer look at the `paint mark` on the lounge mirror. It turned out to be a dried on lump of phlegm!! Having spoken to other people staying I don`t think ours was an isolated incident, all i can say is if you have any standards at all do not stay here.
Joanne Spurr from nottingham travelled to Pontins Prestatyn Sands with pontins on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 08 2008
Joanne Spurr rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: On arrival we collected our budget family room key and whilst we didnt expect to have all mod cons, we did expect a clean comfortable room. How wrong can you be, i immeadiatley set to cleaning the appartment its dirty walls, floors, bathroom, etc the standards of cleanliness were diabolical, the toilet seat had been emulsioned in white,(which came off when wiped) and the seat was dirty, rusty, and broken, the dust on the television was clearer to see than the picture, and when i swept the carpet i had to send the children out because of the clouds of dust. The camp facilities were genaraly fine and clean although the bars did smell of wet dogs and the food avilable was of the standard you would expect for a british holiday camp.I would not return to any pontins site nor would i reccomend anyone else to go.
Naomi from Staffordshire travelled to Pontins Prestatyn Sands with independent on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2008
Naomi rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: I didn't expect the Ritz, but it was awful. When we arrived we started to laugh at a place which looked like a prison until we saw the sign for Pontins!! and we drove in. The Staff are very nice and i'm sure they try their best. We recieved our keys very quickly (no count down for keys!!) The apartment was awful. The hot water tap didn't work in the bathroom and I had to use a saucepan to transfer hot water to the basin so I can have a wash! The apartment was dirty and I cleaned it before allowing our son to sit down. The TV arial was broke, so only had a fuzzy picture to watch. The entertainment I could not tell you about really. We went down on the first night but there are so many screaming kids running about you can't hear anything. Would we go back?? never!!
ritchie coombs from witham travelled to Pontins Prestatyn Sands with pontins on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 07 2008
ritchie coombs rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: Arrived at around 1930 to Pontins, i was very scepticle about booking to stay with them but my missus persueded be that it would be fun for the kids. As we drove in i couldnt believe what i was seeing, the site looked like a 1980s council estate, with the accomodation blocks a bland grey colour surrounding a grassy area. When we got into our accomodation, i was shocked with the condition, the furniture was old damaged and dirty, worn carpet and stained curtains. I took my flip flops off and waled around for a bit - when i looked at my feet afterwards they were black from the dirt on the floor, it made feel sick. the bathroom was covered in mould, i couldnt even let the kids take their shoes off! We decided there and then to stay just for the night and then leave in the morning. We took a walk to the entertainment and as we walked in it stank of stale puke and stale booze - we jus t walked out. I slept in my clothes as i didnt want to touch the bed clothes and first thing in the morning went to the reception, en route i saw to ladies fighting! I went to the counter and told the lady that my apartment was disgusting and we were leaving today, the manager heard and came to see me. He took me into the back office (which was also quite dirty) and i explained to him also showing him my feet! He offered me a free upgrade which i declined and then all credit to him he gave me a full refund of £280.00 in cash. He was a great guy and explained that the resort had recently been purchased and no money was being spent on it. We loaded our car up and left immediately, i would strongly advise you noe to stay here it is horrible and nothing like butlins or any othe rmodern holiday resort.
Hannah from Ilkeston travelled to Pontins Prestatyn Sands with dont know on a family holiday. There were 2 adults and 5 child(ren) in the party. The travel date was 03 2008
Hannah rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: The first time we went to Pontins we stayed in a classic apartment,when we went back we stayed in a budget apartment and we all preferred it. We were only about a minutes walk from the beach but we didnt actually leave the site as we were enjoying ourselfes so much. The staff were amazing and there was entertainment on all day long.
Becky-lou x from N.Wales travelled to Pontins Prestatyn Sands with car on a friends holiday. There were more than 6 adults and 3 child(ren) in the party. The travel date was 12 2007
Becky-lou x rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: I stayed in budget for the first time ever. Normaly i stay in classic which is located next to the clubs. I have been going to pontins prestatyn now for about 3 years, for the main reason being is that he is the chef in one of the restarants.
beverley from solihull travelled to Pontins Prestatyn Sands with pontins voucher on a family holiday. There were 2 adults and 2 child(ren) in the party. The travel date was 09 2007
beverley rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: my sister and my 2 children and myself stayed here on the 3rd sept 2007. I have been coming to this resort since i was a child myself and have always brought my children here too. The entertainment was good and funny great micheal jackson performance done by a woman excellent. My 12 year old daughter loved the kareoke, and the swimming . Both girls done the rock climbing ,3g swing and abseiling they loved it. The staff were all very friendly and helpfull. The arcade was a big hit with the kids as you might guess, but i did limit them [ NOT REALLY ] .
sharon stanley from wallasey travelled to Pontins Prestatyn Sands with thomas cook on a family holiday. There were 2 adults and 1 child(ren) in the party. The travel date was 08 2007
sharon stanley rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: I stayed at pontins prestayn it was brill i have been going for 12 years now with my daughter. mybe the bar prices were high but they are no differant from club prices.entertainment was very good even though that i had seen the act before it still made me chuckle and the jokes just went straight over the kids heads. I thought that the prices for food were average but i went to the local iceland and did my shopping. I stayed in classic. When there was any trouble the security was spot on i never seen or heard any trouble
Lauren Vanderbrink from Carmarthen travelled to Pontins Prestatyn Sands with Travel Lodge on a family holiday. There were 2 adults and 3 child(ren) in the party. The travel date was 07 2007
Lauren Vanderbrink rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: One word to describe this holiday amazing. My favourite holiday so far. Im fifteen and really enjoyed the holday. The staff were friendly and funny including the pgl staff. The entertainment was good, i really enjoyed the duo act azurra. The challet was clean and that is all we really wanted. The location was ok, there is not much to do in Prestatyn but you can catch a bus outside pontins to rhyl which has plenty to do. I would definatly visit here again.
Emma from Lancashire travelled to Pontins Prestatyn Sands with pontins on a family holiday. There were 4 adults and 2 child(ren) in the party. The travel date was 07 2005
Emma rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: This was one of the best holidays I have ever been on and at the end of the week I really didn't want to leave. I can't really comment on the location as I didn't leave the site once all week everything you need was provided there. I did find the Londis shop on site quite expensive but everything else was quite reasonable. Our chalet was very basic and was quite a dissapointment but it was at least clean. We were on a self catering holiday so didn't eat out in the hotel restaurants all though we did visit the fish and chip shop and found it's prices ridiculous. All the staff were fantastic and very helpful you would be really hard pushed to find better. I went out everynight and was never back at the chalet befor 1 in the morning as the entertainment was brilliant both day and night. I really do want to go back and maybe stay for 2 weeks as it was a brilliant holiday overall
Gina Reamonn from Dublin travelled to Pontins Prestatyn Sands with Stenna Line on a family holiday. There were 3 adults and 2 child(ren) in the party. The travel date was 06 2005
Gina Reamonn rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: We had a great time at this location and would have no hesitation to go back. I won a return trip in November due to a darts compition i was playing in. The only problem i had was the opening times of the pool. Every child when on holidays want to swim well in to the night. Sadly it closes at 5pm. Evening entertainment could have started a little earlier. My kids are 1 and 3 and there bed time was 8pm as the were knackered and didnt have a chnce to see barney or any other kids entertainment. The bluecoats were very friendly and helpful. Rhyl is a town about 4 miles away for your breaks away from the holiday centre. Much to see and loads to do ( it looks like a mini blackpool) Overall generally happy with my stay Gina Reamonn ( Dublin )
debbie from Chester travelled to Pontins Prestatyn Sands with pontins on a family holiday. There were 1 adults and 4 child(ren) in the party. The travel date was 02 2005
debbie rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: visited Pontins Prestatyn for February half term mid week break,was relatively cheap . There are 3 classes of accommodation to chose from club (best),classic(middle),and budget.We stayed in classic no club available. Firstly on arrival were unable to gain entry to our apartment as keyhole needed freeing up, not a good start with a crying baby waiting to get in. Accommodation was very very basic, I dread to think what budget was like, it was not particulaly clean either,chairs were moulded plastic(like school chairs),sofa was thredbare and well worn. Television did not get very good reception at all. There was a lack of cutlery and I had to request some more. We were supposed to have duvets provided by pontins, but when we arrived there were none in our room. Went streight to accommdation service centre to report this and was told some would be delivered later. 5pm still no duvets, this was again reported and same answer given. 7pm still not arrived, went back to the centre to be told that I would not be recieving any duvets as they did not have any. I could not believe they would leave children without covers in February. After speaking with management I eventually recieved 2 duvets between 5 people.Which meant 3 of us had to share 1 duvet and 2 anouther. Reported situation next day and did recieve an apology plus compensation and matter sorted.However the situation realy spoilt the start of our holiday. Visited canteen for breakfast it was ok, and they did a deal buy two breakfasts get 2 kids brekfasts for 1p each. Location was ok and it was easy to get buses to other resorts Hotel staff were generally polite,although the accomadation service centre need to employ staff who can understand english and who are able to deal with peoples problems. Day manager (forgotten name) was very good at diffusing a very angry holiday maker (me) and dealing with complaint. Entertainment was quite good what you would expect from a holiday camp. Activities provided for older children good, my children enjoyed climbing and abseiling. Did quiet enjoy our break after the bad start.You have to make the most of things I would have gone home only the children would have been disapointed.
Ian Emsley from Manchester travelled to Pontins Prestatyn Sands with None on a singles holiday. There were 1 adults and 0 child(ren) in the party. The travel date was 09 2004
Ian Emsley rated the Pontins Prestatyn Sands as follows: Cleanliness Location Staff Food Entertainment	said: I was allocated a chalet which was disgusting. It had fungus growing up the bathroom wall. It was meant to have been cleaned, but they had just done the basics. The wallpaper was dirty and the furniture was tired. I have to say that I was surprised as the company kept the main building and the grounds spotless, yet let themselves down by letting out dirty chalets. While I was there, they emptied my bin once in seven days and for someone who is self catering and would have food waste, that is a hygiene problem. I went self catering, but found the food on the site rather expensive. Much easier to go to Spar on the High Street and buy the food cheap then take it back to the site. Having said that, on the few occasions I did buy the food, it was nice. The site isn't far from the beach but because of the fence round the site, it can take a good 10 minutes on foot to get there. It is a good 20 minutes from the town centre and the Nova centre. There is a golf course just across the road and a few activities on the site, but not much else nearby to do. The staff were pleasant enough, but on the one occasion that I needed to ask directions to somewhere nearby, they weren't able to help. There isn't much to do for adults during the day but plenty of activities for children. At night, there was cabaret on but I felt that they were scraping the bottom of the barrel and put on cheap acts that were not much good. The entertainment is aimed at children until about 9.00 pm and once the adult entertainment starts, it doesn't last very long. I also found that after the entertainment had finished, it was extremely noisy. The chalet walls are very thin and you could hear every noise outside. I was frequently woken by drunks singing. I also needed to remortgage my house to pay the bar bill. Very expensive.

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Hotel Reviews > UK and Eire > Prestatyn - North Wales > Pontins Prestatyn Sands

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