| Holiday-Truth Readers Reports |
Karen Barrett from North Devon travelled to Pontins with
n/a
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2007 |
rated the Pontins as follows:| Cleanliness |  | | Location |  | | Staff | | | Food |  | |
| Entertainment | |
| said: Pontins Brean Sands is aterrible place to stay.
Its dirty, tiny rooms, bad sound proofing, broken furniture.
The entertainment is bad, the swimming pool is dirty.
DO NOT STAY THERE!
Click here for more information on this hotel, resort and region
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claire from stoke on trent travelled to Pontins with
sun holidays
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2007 |
rated the Pontins as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: The chalet we stayed in was upgraded from budget to classic but I dont call the chalet classic.
As soon as we arrived we wanted just to sit down and relax after driving for 4 hours but when I saw the chalet that we were staying in I thought oh no,I prefer to sleep in the car.
The patio doors were filthy,then when we got inside the curtains were not on properly ,the carpet was dirty and the chairs around the table were dirty and looked as if they were from a school,I actually wiped everything down myself before attempting to sit down.
The cooker had a bit of rust around it.The bedroom was smelling musty even though it was a hot day.Then came the pullout bed,oh no never again,it was very uncomfy and you could feel the springs.
Also I brought my own covers and duvet,would not use theirs even though they were provided and keep socks or slippers on at all times as the floors are dirty.
The overall opinion of the chalet is very poor,needs modernising and more cleaning and hygiene standards.It was a cheap sun holiday so didnt complain but I feel sorry for peole who pay the full price.
Entertainment for kids is great,staff friendly but its a shame the chalets let them down as the park is really nice.
No I would not go to Pontins again,once is enough.
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lisa from loughorough travelled to Pontins with
ontins
on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Pontins as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: The chalets are awful!!
The smell of damp is overpowering, rooms are very basic and dirty!!
The beds and sofas are all damp.
The location is ok if you have a car its a lovely area of the uk its just a same is ruined by this excuse of a holiday resort.
Would never go back.
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fluffybum from blackwood gwent travelled to Pontins with
pontins brochure
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2006 |
rated the Pontins as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The chalets were appalling and freezing cold. The small electric heaters were expensive to run especially as you have to purchase electric tokens from reception. Bedrooms were damp smelling, carpets and sofas were sticky. Our bathroom had a half sized bath and a shower that barely worked.
Entertainment in the evenings was very good however but drinks from the bar very expensive.
Food in restaurant was average but the staff were slow to clear the tables. We ate daily in alovely restaurant further down the road from the Pontins site.
Also use of swimming pool was limited due to overcrowding. We would not go back again.
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Leigh from Liverpool travelled to Pontins with
sun holiday offer
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005 |
rated the Pontins as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We upgraded to classic. From what I can see the only difference from budget was that we had PVC windows. Sofa bed in living was broken so it tipped. I complained & they brought a plastic mattress which we put on the floor. Bedding was ripped, this was replaced & pillow case dirty.
The worst thing was the smell. When we arrived the windows were open. We soon found out why. The bathroom smelt of damp.
Very very basic accommodation.
The decoration looks like it has been done by a child. Paint job terrible. No investment in furniture. Chipboard with rips. Looked like a basic 50's chalet which has had a few layers of paint. Far too small.
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