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Pontins - Blackpool - UK and Eire
Hotel / Apartment Reviews And Reports

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Pontins
Blackpool
UK and Eire
Star Rating:
Telephone: 0870 601 0472
Website: http://www.pontins.com
Number Of Rooms:
Number Of Floors:

Holiday-Truth Readers Reports
  stevenson from glasgow travelled to Pontins with pontins on a family holiday.
There were 1 adults and 3 child(ren) in the party. The travel date was 07 2008
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Have now visited pontins blackpool on 3 occasions and have already booked to go back in september. The camp in a little run down but this is made up by the fantastic staff and entertainment. My children aged 2 and 15 both had a great time with neither wanting to go home. The chalets are basic but clean. The food is served in a canteen type area with a wide choice to suit all. The bluecoats are fantastic, keeping the children amused with a wide variety of activities allowing you to relax a little.

Click here for more information on this hotel, resort and region
 
  vernon clay from shildon travelled to Pontins with drove on a family holiday.
There were 4 adults and 3 child(ren) in the party. The travel date was 10 2007
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

When we arrived it was a huge dissapontment, no staff or characters to greet as promised, and from their it got worse. We went club but think we got basic, firstly the thermostat on radiators was broke, no heating with two babys. the sink was blocked, the shower broken, mould growing up the bathroom walls, my sons bunk bed slotted togther fell apart with him in it, no room for travel cot the baby slept in his pushchair, never had the room tidyed bin emptied, hoovered and then had my personal money stolen by cleaner. Food basic, staff ifronant, and the resturant staff spilt spaghetti on my baby in their rush to tidy whilst you were still eating.
 
  Cole Family from Cardiff travelled to Pontins with private on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 09 2006
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This is the 5th time we have been here and we would recommend it to any families especially if you have kids.
It is hard to fault the entertainment with the bluecoats working hard to keep the kids entertained with party dances and competitions. The cabaret is usually a singer or comedian and always family friendly.
The chalets can be a bit hit and miss and are certainly basic but are adequate as a base.
The food is excellent. It's a bit like a canteen, self service but is clean and you have an excellent choice of food. Evening meal started with soup and fresh rolls, then freshly made omelette with salad and a large selection of cold meats. Then there is a selection of 3 or 4 main courses. A nice choice of afters to finish the meal off. Breakfast was good as well. Great value for money.
The location won't suit everyone about a 5 minute bus ride to the pleasure beach ,a little longer to the tower. However the bus service from right outside the Pontins entrance is excellent. The aircraft noise can be a little bit annoying but you get used to it after the first day. The beauty of the site is that there is loads of open space for the kids to play in a safe environment.
Pontins Blackpool won't suit everyone but is good value for money for a family holiday on a budget.
 
  Diane Wailes from Romford travelled to Pontins with Pontins on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2005
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Our first visit to Pontins - for a weekend break.

Overall we were reasonably impressed by the accommodation. Cleaner than we'd expected and reasonably quiet. The staff were all very helpful and the entertainment for children was fairly good.

On the negative side, the food was dreadful - the cooked breakfast was virtually inedible.

And our biggest complaint was that the venues for the children's evening entertainment were both smoking areas. A children's disco in a room where the air is thick with cigarette smoke is totally unacceptable!
 
  REBECCA CAMPBELL from LEIGH travelled to Pontins with CAR on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 07 2005
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I thought it was fantastic at Pontins in Blackpool.

The entertainment was especially good.

The staff are really nice especially the Blue Coats.

We will definintely come again.

The only staff we weren’t happy with was in the canteen because they would clean up when your still eating and I found it rude but I will give the holiday 9 out of 10.
 
  sharon from london travelled to Pontins with none on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 06 2005
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Very surprised when we arrived and had to climb under car barrier with cases,as no one was on the gate to lift it.

Chalets had paint peeling off and in bad need of decoration, one of the chalets had to be changed 3 times due to damp, ants and flies.

Low flying aircrafts also a surprise as was never mentioned in brochure just how close the airport was,however still managed to have a great time due to the company I kept!.
 
  tom from manchester travelled to Pontins with pontins on a friends holiday.
There were 6 adults and more than 6 child(ren) in the party. The travel date was 04 2005
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I have been to the site twice for a football tournament holiday and thought it was great.

The pool was good and the night life was very lively.

I am going again very soon and cant wait.
 
  shelley clegg from Royton, Oldham travelled to Pontins with SportsTours on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2005
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Arrived here on an organised football tournament trip. The initial thoughts were a prisoner of war camp, the chalets all lined up, basic, in dire need of redecoration on the outside, but as the holiday was for the kids, we ploughed on. The first night we had lovely hot radiators and water, the second night - ho heating. Then no cold water at all, it was like being in a third world country, and when we complained. The staff were very unhelpful. The third and fourth days were also without cold water, which meant we could not flush our toilet. There were 30 of us in our party and two thirds were without water.

The cleaning was also below standard, we had sand on our carpet for the full four days of visiting, and I feel the cleaners only left clean towels and tucked our bed linen back in then left, and this was club accommodation - god forbid what the classic section was like.

The dining room was basic, food basic. However, the kids enjoyed themselves and so did we, but that was down to the company we kept and NOT the camp.

We would definitely not visit this camp again, either on a personal holiday or with sports tours.....very, very disappointed.
 
  Hayleigh from Liverpool travelled to Pontins with Pontins on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This Holiday Camp needs much improvement to chalets as they are in need of repair.

The restaurant was similar to a scene from the prison drama Bad Girls, with food slopped onto your plate.

Tacky entertainment that never run on time.

I will never visit again!
 
  Ian Emsley from Manchester travelled to Pontins with None on a singles holiday.
There were 1 adults and 0 child(ren) in the party. The travel date was 07 2004
rated the Pontins as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Having been allocated my chalet, I was appalled to enter to find that people had written offensive graffiti on the walls and furniture. There was also paint peeling off the walls and although the room had been cleaned, they had done the minimum cleaning possible. Having complained, I was offered an alternative room, which was just as bad, if not worse. The room was not serviced by cleaners on a daily basis, but only about three times a week. There were also empty make up cartons under the bed which had been there from a previous holidaymaker proving how unclean it was.

The food was very average, and you were limited to small helpings, but as everyone tended to eat at the same time, it took ages to get to the front of the queue and then you had to hunt round for a spare table.

The location wasn't brilliant. It is far from the amenities and took half an hour on foot to get to the main heart of Blackpool itself. It was also next to an airport, and near a train station, and the noise was deafening. The site itself is full of noisy slot machines and is riddled with wild rabbits, sand lizards, and a host of other animals.

The staff were nice but they worked long hours and by the end of the day, when they were tired, they did tend to get a bit snappy with customers. They also had a habit of trying to get people to join in with things they didn't want to do.

The entertainment is as you would expect from a holiday camp. Good, but not outstanding. The programme was a waste of time. They would say that the cabaret starts at one time, then start it 45 minutes late, probably to sell more drinks. They also charge about twice the going rate for drinks and snacks.

I would not visit the site again.
 

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