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Sheraton Luxor Resort - Luxor - Egypt
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Sheraton Luxor Resort
Luxor
Egypt
Star Rating: 5
Telephone:
Number Of Rooms: 292
Number Of Floors:

Holiday-Truth Readers Reports
  LYNN STONE from LEICESTER travelled to Sheraton Luxor Resort with THOMSON on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 03 2006
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed here with my husband and father in law after one week on the Nile Commodore cruise.

I wish I had booked a nile view room the garden rooms are very clean and spacious but the view of the sun set over the nile is priceless.

Did not eat anything other than the fab buffet breakfast with lots of choice and snacks by the pool which were pricey but worth it to have drinks and gorgeous sandwiches using bread that is made by two beautiful egyptian women using a traditional fire oven.

Speaking of the pool the guy that runs the poolside beds etc who has been there for 14 years is also first rate, getting beds and towels for you, you get better service next day for 20 local pounds which equates to two of our pounds - mind you a little tip goes a long way in egypt all the staff here really know how to give service and are happy to do so we will be going back - but this time paying extra for the nile view

Click here for more information on this hotel, resort and region
 
  Martyn from Bradford travelled to Sheraton Luxor Resort with Self organised on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 02 2006
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:


Had very enjoyable week at the Sheraton. My girlfriend and step-daughter had already stayed there about 2 years previously so I had idea as to what to expect but even so my expectations were exceeded.

We stayed in one of the apartments (although referred to as bungalows by staff)in the hotel gardens which I think increased the enjoyment of the holiday as you didnt feel you were staying in a hotel. This was cleaned to a high level every day.

Food wise breakfast was good, with self service buffet style so could fill yourself up ready for day ahead! Poolside grill was also good and at a reasonable price. Also tried the Italian and Indian in the evening. The italian was really nice with pizza's to die for (although a little chilly as the nights were still fairly cold in Feb). The Indian though was quite bland and expensive. This restaurant was quiet and I can see why! Apart from this the food was worthy of a 5 rating.

Didn't see any entertainment hence the 1 rating (isn't there a not applicable section??).

The hotel is situated at the end of Luxor and so is in a nice quiet area on the banks of the Nile however to get into town is a 15/20 min walk or a short taxi ride.

The staff were always eager to help and nothing too much hassle for them.
 
  rob from stoke travelled to Sheraton Luxor Resort with Thomson on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 08 2005
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the Sheraton in August after a week on the Nile on the Ra 2.

We found the hotel to be perfect in every way.

The food was fantastic and lots of choice with the option of the on site Italian and Indian restaurants.

The staff were very friendly and helpful.

The pool with the Nile view was very clean and beautiful.

The best experience of the whole holiday was sitting out at night and watching the sun set over the Nile, it was like being in another world. As a whole it was a fantastic stay which we would repeat tomorrow.
 
  Dave & Cathy Templar from Swindon travelled to Sheraton Luxor Resort with Thomas Cook on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had a 14 day trip to Egypt, one week Nile Cruise with lots of early mornings so wanted to chill out for 2nd week.

Hotel generally clean, but some parts staff very slow to clear drinks and let one pay!

Breakfasts were first class, lunches satisfactory. Italian restaurant very good, friendly eat in or outdoors.

Main buffet evenings erratic. Much better value to eat out in Luxor.

Entertainment occasional singer in one bar.

Room clean, good shower did not use TV.

Pool area very hot and very crowded.

Enjoyed the "Sunset Felucca Sail" with afternoon tea
 
  Becky from Devon travelled to Sheraton Luxor Resort with Thomson on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The hotel was very clean, and there was a turndown service every night as well as your room being cleaned in the day. It might scare you a bit if they leave the tv on after the turndown service though!

The breakfasts were amazing, there was a table with a choice of 16-20 croissants, pastries and doughnuts every day, freshly squeezed orange and lemon juice, lovely yogurts, cereal, cooked breakfasts and fruit. Being sceptical of food hygiene I didn't eat the fruit or cooked breakfasts but they did look nice. Plus there was fresh coffee and tea to your table. We ate either in the Italian restaurant which was delicous and you could sit inside or outside by the mini pond with pelicans and flamingos. We did not try the buffet evening meal but ate a la carte at the back of the restaurant, again this was delicous. However you have to put your foot down - they would rather you ate the buffet! All meals in the restaurants were very good value for money.

The Sheraton is right on the Nile and a Nile View is well worth paying for, the views are fab. However if you're on the top floor then the balcony is really small, if I went back I would ask for a Nile view on the 2nd or 3rd floor! Although not in the city centre. The hotel puts on a bus on and there are taxis outside 24/7 so the 5 minute ride into the centre is easy to do.

The staff were all very friendly although a little slow at serving at times.

There wasn't much in the way of entertainment, the singers in the bar sung the same songs every night.

I thought the hotel was very good value. I work with two Egyptians from Luxor and they say it's one of the best hotels there - enough said.
 
  jimbo from towcester travelled to Sheraton Luxor Resort with thomas cook on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 02 2005
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the Sheraton in Luxor we could not fault the place.

Only problem was the night entertainment. We had a duo but every night same songs/same routine/same volume

All staff were wonderful even down to the lady baking fresh bread & rolls every day near the pool

Food excellent
 
  b goss from northamptonshire travelled to Sheraton Luxor Resort with thomsons on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2005
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had a room in the grounds, lovely location, shame we had permanent wooden shutters across the windows.
 
  Susan O'Neil from Middlesbrough travelled to Sheraton Luxor Resort with The Holiday Place on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed at the Sheraton Hotel for one week after a week on the Nile Commodore Cruise ship.

Our room was available quite quickly after arrival, though it was a twin bedded room instead of a double room. We asked for this to be changed which took four times of asking before anything was done.

The location of this hotel over the Nile is unbeatable.
This hotel has fantastic views over the Nile, you will never tire of the Sunsets. You can lay on your sun bed watching a great variety of boats going past on the Nile, every day.

However, other areas of this hotel leave a lot to be desired.
We put an early morning call in at reception for us and two more couples, this call was made one hour earlier and unfortunately one couple had not realised this mistake and sat in reception for an hour. The hotel reception staff thought that this was really funny, instead of apologising, they stood laughing!!

Breakfast was the best meal of the day at this hotel, we were pleased we had not paid for half board at this hotel. The two evenings we had an evening meal at this hotel, we had the trots, to put it politely, within the hour.

Service around the pool, at the poolside bar, and bars inside the hotel was virtually non existent. Staff prefer to stand and talk in small groups than actually serve meals, snacks or drinks. It takes an hour to have a drink served to you and another half an hour to see the bill. Very Poor.

Cleanliness of our room was to a basic standard, bins were emptied when they felt like it, we placed the bin in the middle of the room, so they had to empty it.

Entertainment as this hotel consists of a couple in the corner of the bar, trying to sing and failing badly!! enough said about them!!

This hotel needs a complete overhaul with regard to the attitude and work rate of staff, send in Aggie and her pal to show them how cleaning and service should be done.


Our first week on the Nile Commodore was excellent, we only had to raise your hand and somebody was there helping you or serving you. it is unfortunate that the Sheraton Hotel has allowed its standards to slip so badly.
 
  Susan from Middlesbrough travelled to Sheraton Luxor Resort with The Holiday Place on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This holiday was September 2005 not 2004 as you have printed in the review.

We stayed at the Sheraton Hotel for one week after a week on the Nile Commodore Cruise ship.

Our room was available quite quickly after arrival, though it was a twin bedded room instead of a double room. We asked for this to be changed which took four times of asking before anything was done.

The location of this hotel over the Nile is unbeatable.
This hotel has fantastic views over the Nile, you will never tire of the Sunsets. You can lay on your sun bed watching a great variety of boats going past on the Nile every day.

However, other areas of this hotel leave a lot to be desired. We put an early morning call in at reception for us and two other couples, this call was made one hour earlier and unfortunately one couple had not realised this mistake and sat in reception for an hour. The hotel staff thought that this was really funny, instead of apologising, they stood laughing!!

Breakfast was the best meal of the day at this hotel, we were pleased we had not paid for half board at this hotel. The two evenings we had an evening meal at this hotel, we had the trots, to put it politely, within the hour.

Service around the pool, at the poolside bar, and bars inside the hotel was virtually non existent. Staff prefer to stand and talk in small groups than actually serve meals, snacks or drinks. It takes an hour to have a drink served to you and another half an hour to see the bill.

Cleanliness of our room was to a basic standard, bins were emptied when they felt like it, we placed our bin in the middle of the room, so they had to empty it.

Entertainment at this hotel consists of a couple in the corner of the bar, trying to sing and failing badly!! enough said about them!!

This hotel needs a complete overhaul with regard to the attitude and work rate of staff, send in Aggie and her pal to show them how cleaning and service should be done.

Our first week on the Nile Commodore was excellent, we only had to raise your hand and somebody was there helping you or serving you. It is unfortunate that the Sheraton Hotel has allowed its standards to slip so badly.
 
  Janet from Castleford travelled to Sheraton Luxor Resort with Thomson on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2003
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We really liked the Sheraton, the rooms were good, we had a brilliant view over the Nile and the Ban mountains. The food was good, i'm a vegetarian and there was plenty for me to eat. There is a really good Italian restaurant on site and if you get fed up of hotel food just around the corner is an English cafe run by two men from leeds, room service was really cheap and after a long day sightseeing it was nice to have dinner in our room. The fruit juices were really nice try the strawberry.

While not exactly centrally located the taxis are so cheap it doesnn't matter we did walk to the museum but it was a touch too far in the heat. It is situated on the banks of the nile which is a bonus.

The staff were very helpful especially when my daughter was taken ill with an ear infection the porter even went in a taxi himself to get her medicine.

The entertainment wasn't brilliant but we went out most nights or were just too tired so weren't really bothered. The only negative thing that I can say about this hotel is that the pool is too small it is also deep, but the pool man was really helpful and no matter what time we went would get us a sunbed and umbrella and kept walking round making sure we were in the shade.

I would visit this hotel again but my daughter would have liked a larger pool.
 
  leanne from lancashire travelled to Sheraton Luxor Resort with hays and jarvis on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 07 2003
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

I stayed in the sheraton hotel twice and would definately go again, excellant views of the nile, staff really nice and helpful.

Especially the guy round the pool he can't do enough for you, (think he is part of the fixtures and fittings). I have done the nile cruise once for 3 days want to do the week one next time I go.

Would recommend this hotel to anyone thinking of going. also if you get chance to go to the red sea snorkeling/scuba diving go this is not to be missed.
 
  Euan Waterson from Hampshire travelled to Sheraton Luxor Resort with Thomas Cook on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2003
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We decided last year that we were bored with the usual holidays to Spain, France etc, so we decided to book a family holiday with a difference. We jetted off for two weeks at the end of July 2003: I didn't realise it would be so hot!

We arrived at the hotel and first impressions were excellent. The reception hall was very luxurious with a water feature and plenty of comfortable chairs. We checked in very quickly and the staff were very helful and they secured two rooms next door to each other for us. Our bags were taken up to our rooms and we followed after a complimentary drink, the lifts were also great!

The room was fantastic. Very spacious for two people and spotlessly clean. We had Satellite TV with a range of channels which was good. Also tea and cofee making facilities. The bathroom was also impeccable and was cleaned, along with the room, every day. Sheets and towels were also changed daily.

We went BB and the breakfast was superb - everything that you could possible want. Very clean and beautifully presented. Eating outside overlooking the Nile felt timeless.

This is an exceptional hotel and is located back from the centre of the resort so you feel really safe.

Highly recommended!
 
  Geoff from travelled to Sheraton Luxor Resort with Thomson??? on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2003
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

The Sheraton you cannot fault. On arrival we were put into single beds so the wife spoke to the rep and we were moved while we were at the pool. The hassle removed the a/c did not work, so after 2 sleepless nights another chat with the rep and we once again packed up left everything to the porter, went to the pool, and picked up our new key to a room overlooking the Nile. Pure heaven. Watching the sunset over this nightly made the holiday for me.

Took in the Nile on a cruise which while very hot moving round hatchepsuts (spelling possibly wrong)at midday and getting up at 6 it was well worth it would definitely stay here again
 
  JULIE DAVEY from STROUD travelled to Sheraton Luxor Resort with THOMSON on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2003
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This was my fifth stay at the Sheraton, this time after a weeks Nile Cruise.

The position is one of the best in Luxor, especially as the circular pool reaches out into the Nile. A wonderful place for a sundowner is the terrace above the pool. Watch the glorious sun set over the Theban hills.

Service excellent, plenty of choice for meals and a feast for breakfast.

The pool man (and he has been there years), always goes out of his way to assist you finding that precious shade in the summer and the pool water is so very warm.

Pay the little extra for a Nile view, the rooms are spacious, comfortable and everything in the bedroom and bathroom is changed daily - spotless. Room service is good value with plenty of choice and the staff are so friendly.

You do not even have to raise yourself from the sunbed if you want a drink from the bar, just raise the little flag by your bed!!

Of course this is also a great base for some exciting excursions, a must is the temple of Karnak, the larges temple complex in the world and the Valley of the Kings to see the tombs. If visiting the valley in the summer, get over there by 7 in the morning if you can as the temps reach over 50 in the summer.

We will be returning.
 
  Sarah from Cheshunt travelled to Sheraton Luxor Resort with Thompson on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2002
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Myself and my mother visited the Sheraton Hotel in November 2002 and loved every minute of it. To be honest I was surprised that I would like it as I am not a big fan of egyptology but I was hooked straight away.

The Sheraton is in a superb location, overlooking the Nile, it has a colonial feel to the place. The Hotel is in a quiet part of Luxor probably around 10mins away from the main town. There are some local shops and restaurants approx 3min walk from the Hotel.

Food and Cleanliness was of a high standard and not once could I find fault, the food can be a touch expensive in the Hotel, but you are only a few minutes from some local restaurants which are much cheaper and the food is gorgeous. I never suffered at all from stomach problems and I ate in the Hotel as well as in local restaurants.

The staff were always friendly and professional, some even offering private guides of the city, you do need to tip as their salaries are very small and it is expected, but not in a pushy way. It was a pleasure to tip, as the service was excellent.

Entertainment was very limited, a disco and bellydancer was about it, but after a day visiting the sites, all I wanted to do was retire to bed and I would say that most guests did the same due to the early starts. If you are looking for a lot of evening entertainment then this is not the place for you, a quiet drink in the cocktail bar or overlooking the Nile was about it.

I would definately return to The Sheraton as it was one of the best holidays I have been on, if you are a romantic then this is an ideal place for a Honeymoon.
 
  Jeni from Liverpool travelled to Sheraton Luxor Resort with Thompson on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2002
rated the Sheraton Luxor Resort as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We did a cruise and stay one week down the nile, one week at this hotel.

It was fab... the hotel and ground are immaculate, the good was great, I am veggie and there was plenty for me to eat!... we also ordered room service.. very fast and super lazy way to have tea!!

The staff were brill.. the bar staff were amazed at how much we could drink...lol
 

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