| Holiday-Truth Readers Reports |
Rob from Cheshire travelled to Atalaya Apartments with
On the beach
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2008 |
rated the Atalaya Apartments as follows:| Cleanliness |  | | Location | | | Staff |  | | Food |  | |
| Entertainment |  |
| said: This was our 1st visit to Lanzarote so I researched these apartments before going. The vast majority of people liked this complex and I have to agree. The room was cleaned 5 days a week and was basic but a good standard with a living/kitchen/dining room, bathroom with a bath and shower, and a bedroom (obviously!). There was a kettle, toaster and ironing board supplied and a safety box cost about 10 Euros for the 10 days we were there. This is insured for up to 600 Euros. I was a bit concerned as the bedroom overlooked the street but it was fairly quiet at night and not a problem. The reception staff were friendly and helpful and there was always someone on duty. The pool area was clean and there were plenty of sunbeds (may be due to the credit crunch and time of year though). The location was good with a 2 minute walk to the main strip and a 10ish minute walk to the main beach. I would definitely stay here again.
Click here for more information on this hotel, resort and region
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paul from belfast travelled to Atalaya Apartments with
n/a
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2008 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: these apartments are very clean ,cleaners in 4 days out of 7 . poolbar serves a range of snacks which are good enough for keeping hunger at bay (poolbar only at bottom pool by reception) , the apartments are in a perfect location if you prefer to be in the middle of things . a short walk left from reception and you are on main throughroad with options to either left or right . on arrival(early evening) guy on reception at first refused wife and i entry because we hadnt printed out confirmation of our booking(if booking online make sure you have this) and after sending us down street to find a hotel with internet (yes he was online as we spoke) to get the said confirmation he finally relented and settled for booking reference and admitted us . i dont know if couples rgularly turn up at atalaya and try to bluff afre weeks stay but i thought the reaction of staff member was a bit ott . fortunately it was all said and done and i must say rest of staff were very friendly and obliging remainder of week . i would have no qualms about recommending these apartments and would deffinitely return to use them again . its not the ritz but at price we paid great value for money ...
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Bill H from Sunderland travelled to Atalaya Apartments with
Portland Direct
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2008 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said:
The rooms were cleaned every day during our 7 day holiday. Bed linen and towels were also changed as regularly as well.
Hotel staff, partic at reception all spoke English, were friendly and only too happy to help.
If you have difficulty walking and get a room on the top floor you will struggle. We asked for and got a room on the first floor because of my wife's knee problem and she coped well. The apartments and grounds were kept very clean with sunbeds put away every night. Ther is also a poolside cafe which did a steady trade in drinks and meals/snacks.
The apartments are a one minute walk from the main street in PdC - Avenida de las Playa - where you will find all the bars, clubs, cafes, restaurants, shops, kiosks, supermarkets, street vendors, etc. (Weather was also brillant, apart from first day when it rained so much Noah's Ark was spotted!)
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Edward Thomas Rootes from southport travelled to Atalaya Apartments with
Winter Sunshine Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2008 |
rated the Atalaya Apartments as follows:| Cleanliness |  | | Location | | | Staff |  | | Food | | |
| Entertainment | |
| said: We were told on arrival that the complex was full and that only one room was left She was rather abrupt on reception and said that she could not do anything about it being on the ground floor even though I had requested a high floor.We got to the room and it was awful no privacy no sun she also said we wouldnt be able to change rooms.I was very unhappy so the following morning went to reception there was a different woman on and I explained the situation.She said she would speak to her manager and to come back at 9 0 clock.They gave us a room on the second level which was perfect sun all day lots of privacy.So always complain and avoid Room 103 like the plague
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Martina from Tubbercurry, Ireland travelled to Atalaya Apartments with
Slatterys/Stein
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We stayed at these apartments for 2 weeks, having just returned today. My first impressions were not great. The gentleman on reception on our arrival was very arrogant and rude, the maid had no manners whatsoever and had no time or patience with the children. The only good thing was that there were 2 pools, one on the lower area and one on the top area. The childrens pool was very good in both locations. Another put off was the amount of steps you had to climb to get to the upper apartments. These are not suitable for anyone with any kind of disability or for older people. The apartments are excellently located just off the main promenade.
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Kerry from Sidcup travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We arrived at the Atalaya apartments and were very happy with the room we had. Very spacious and had all you needed for a self catering holiday. We had an excellent sea view and also just above the pool. We were on the higher level but you did get used to the stairs and was actually good exercise.
The staff were very friendly and so helpful and rooms were cleaned 5 days per week and also to a high standard.
The sunbeds were a bit uncomfortable but we picked up some cushions at the local shop which helped.
There was no entertainment but this was actually quite nice as it was nice and quiet in the daytime and in the evenings there was plenty of bars and restaurants near by.
The spa is great and you can get all you need here. The apartments are also perfectly placed away from the madness of the strip. If you turn right at the end of the road, it leads to all the clubs but left is less hectic.
We did not like the resort much, a bit too mainstream but loved the harbour which was about a 45 minutes away with lovely fish restaurants and not a mcdonnalds or burger king in sight!
The Atalaya was perfect though and was the perfect setting for my wedding proposal!
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Robbo11 from Somerset travelled to Atalaya Apartments with
Thomson
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 04 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We booked a Lanzarote AOA Easter holiday only a couple of weeks before we went and were very pleased to end up at the Atalaya apartments.
The apartments are officially 2 keys but this is a very good 2 key complex and better than some 3 star-rated complexes we have stayed in before. Our only problem was finding it!
As the deal didn't include transfers, we hired a car at the airport for the week (I can recommend Autoreisen). Unfortunately, due to the so-so map provided by the Thomson rep and the many roads in Puerto del Carmen that are one-way only, we ended up going round in circles. What should have been a comfortable 15 minute drive to the apartments ended up taking us nearly an hour before we found them.
Our apartment was in complex B which is a hundred yards further back from complex A. It is also at the top of the much-mentioned external flight of stairs. Once there though, we could not complain about the apartment. It was spotlessly clean with a big south-facing terrace that had the sun on it all day.
It was also well-furnished and equipped with enough cutlery and crockery for 4 people, an electric toaster and kettle, a microwave oven, a two-ring ceramic electric hob and a fridge with freezer compartment. Most of these looked brand new. There was also an ironing board though you have to hire an iron from reception if you want to use it. You can also hire the use of the safe in the bedroom if you want to.
The apartment also had a portable television with some English-speaking satellite channels namely Eurosport, CNN, BBC World and Sky movies(Family).
The Atalaya apartments are a very well-maintained complex. Our apartment was cleaned 5 times in the week we were there and the bedding changed once. This is also one of the few complexes I've been to where they provide the loo rolls for your whole stay. As well as the interior cleaning, the terraces were hosed down a couple of times by staff and dead leaves swept up on an almost daily basis.
The views from our apartment and the pool area (nb. both complexes pools are unheated) were very nice with a pleasant open sea view above the low level roofs and palm trees leading down to the sea front. Being fairly high up from the road, it was quiet as well.
I would say that the location is almost ideal for anyone without transport as there is a Spar supermarket right at the bottom of the stairs leading down to the road and the complex is only a couple of hundred yards from the main promenade of Puerto del Carmen. Turn right onto the promenade and in less than 10 minutes easy walking you can be on the excellent Playa Grande beach.
I would have no problem going back to these apartments at all. In fact, staying at the Atalaya was a big factor in helping make our holiday a very enjoyable one. Easily recommended.
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Redfearn Family from Lincoln travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Just arrived back from Lanzarote staying at the Atalaya Apartments in Puerto del Carmen, very pleased indeed.
On arrival we were allocated an apartment on the ground floor, however after speaking to the receptionist (literally 5 minutes) she had changed our room for one on a higher level...82 steps in all (but well worth the view). Maid service was superb! she really took pride in her work and even made ducks/swans out of the towels in the bathroom, one day she had even washed up our pots that we had left in the sink!!! The apartment we got had just recently had a brand new kitchen fitted, this was fabulous and even had microwave, kettle, toaster, ironing board...etc. Cleanliness of the hotel grounds was top notch, nothing was out of place every plant, garden areas were well maintained.
Not able to comment on the food as we always went out as the main area was within 5 minutes walk away from the hotel. Although they did have a poolside bar area but this was only located on the ground level pool and not the upper level one.
Great location as just described but far enough away from the noise as the nights went on. There was a spar shop right outside the apartments and open from 8am to 10pm they had everything you could possibly need.
Staff were brilliant, spoke very good English helped with everything they could.
As far as we are aware their is no entertainment on within the hotel.
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Barbara Barton from Preston travelled to Atalaya Apartments with
Thomson
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Great holiday apartment was spotless and maid service very good. Kitchen and bedroom had everything you would need for your stay, we even had an ironing board. Hotel staff were all very friendly.
The food at the pool bar was good more expensive than going out, but was good enough to have your dinner there while lying round the pool.
The shops are in walking distance and it was nice walking down the front.
The views were fantastic and there were lots of bar and places to eat, all very friendly. And yes I would go back to the hotel it was lovely.
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Mcdonald Family from Newcastle travelled to Atalaya Apartments with
Thomsons
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have just returned from a very enjoyable stay at Atalaya.
We arrived mid afternoon and although our room was not ready for us we were told it would only be a 30 minute wait.
We were invited to leave our bags in the locked luggage room and headed off to the restaurant just past the Spar supermarket for a drink and a bite to eat.
Our room was 81 steps up!! yes we did count them but it was so worth the hike. No good if you are less able bodied but brilliant if you are able.
On first impression the room was spotless and I mean spotless. Two single beds and fitted wardrobes were in the bedroom, along with two bedside tables and a dressing table, more than enough space to put your clothes away. Bathroom was next door, usual bidet, bath, loo and shower. Shower was brilliant so much power. Kitchen was very well equipped with kettle, toaster, two electric rings and fridge all of which was immaculately clean. There was ample plates, cups, glasses, cutlery, tin opener, juicer, teapot etc. We loved the balcony which was a good size, on this was 3 chairs and a table but there was still enough room for the three of us to lay down on towels and sunbathe. Our balcony overlooked the pool and the sea so was well worth the walk up the steps.
The maid changed our sheets and towels 3 times whilst we were there and we had to ask her for more blankets as it got a bit chilly at night, she returned within the hour laden with extra ones for us. Every day exept two the maid comes and cleans the whole apartment ours was very scrupulous and even did our breakfast dishes! I cannot say strongly enough how clean these apartments are.
The gardens are tended to every single day and there is not a flower or plant out of place. Unfortunately our teen was poorly on day two and needed medical help. Reception telephoned a doctor who arrived at our apartment within 15 minutes, he recovered well with treatment.
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Miss Chief1 from Midlands travelled to Atalaya Apartments with
Independently
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Great apartments in a great location, on one of the few streets that aren't a hill in PDC !
Apartment was spotless and well equipped, ironing board a nice touch (no iron though) we didn't have a microwave either which I can only assume depends on the apartment you stay in but we did have a kettle and toaster. Lots of cutlery and plates/glasses etc. We did have a terrible ant problem in the kitchen though which despite reporting twice nothing was done.
Bathroom was large and the shower really powerful, but only 2 mirror lights in there so it was case of touch and feel whilst in the shower as it was very dark !
The bedroom was large and had plenty of wardrobe space, the only gripe was the fact it was crying out for a dressing table of some sort, there was a mirror and sockets but nowhere to put anything. We moved the coffee table from the lounge in their and it sat perfectly for what we needed. Be aware if you get a room facing the street though, the windows are terribly fitted and the noise factor is really bad as there's always noise 24-7 due to the large Spar shop next door but one.
We did eat in the pool bar on one occasion and it was very pleasant but a very small building for the amount of people and we didn't go back. The pool area is clean as are the gardens etc. The pool was freezing at this time of year and I mean take your breath away cold. The only gripe was the arrangement of the sunbeds, it looks as though they've not thought this through too well as it was a maze of crammed in sunbeds for the space they've left. We only used the area a couple of times as we prefered the beach.
The apartments are more or less split into two levels with 2 pools and 2 pool bars, there are lots of apartments....lower level reception end and then the higher level which you need to clomb lots of stairs to get to.
I think theyre missing a trick by not having a proper bar area, with the amount of people staying here they could get a really busy bar going with a good atmosphere, despite bars nearby there were lots of familys staying who probably would have appreciated being able to stay on the complex some evenings.
Staff were friendly and the maid service good.
No entertainent of any kind unless you count 2 pool tables and a football table by the pool area.
I would stay here again but would ensure I requested a room away from the main street.
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suzy from leeds travelled to Atalaya Apartments with
low cost beds
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2007 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: These are by far the best apartments I've stayed in for the following reasons.
1.They are spotless, you could have eaten off the floor they were so clean.
2. Very well equipped, full oven and even an ironing board.
3. Good sized rooms with sat TV and sky movies - free.
4. Staff that are very, very helpful and speak perfect English.
5. Beautiful environment outside with lots of plants in a well kept landscape.
6. A short stroll to the main strip.
I would recommend these and will be returning.
If you go I recommend The Barge Inn which is run by Ged from Wigan with lots to entertain..deal or no deal..bingo and he creates a good atmosphere.
No on site entertainment but so much to do In Puerto del Carmen anyway.
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seth heaton from leicester travelled to Atalaya Apartments with
thomson
on a family holiday.
There were more than 6 adults and 0 child(ren) in the party. The travel date was 12 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Have been to Puerto del Carmen 4 times now & this complex was the best to date.
Excellent place to stay for the week. Beautiful views from a south-facing balcony which caught the sun all day.
Staff all really helpful & cleaners regular & thorough. Modern apartments inside & out, even anew microwave!
Lovely location for the resort & beaches. Back there next year.
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jane and owen from llangefni,anglesey travelled to Atalaya Apartments with
holiday experts
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The apartments were spotlessly clean and fresh smelling,great shower!
Spacious rooms and had microwave,toaster ,kettle and two hotplates in kitchen area plus good sized fridge. Shop next door had great hot baguettes every morning or you could heat them yourself in shop.
Pool area was good in fact there were two pools and kiddies pool/the second pool being on another level and it was very quiet up there.
Location was great. Couple of minutes and you are on the main strret. Pool cafe was basic but good,full English for 3 euros,staff brilliant.
No entertainment but didnt matter,because if you just wanted to chill out there were no music blasting.
Would certainly return to this hotel,safe for kids too.
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emma and roman from hull travelled to Atalaya Apartments with
thomsons
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We had a fantastic holiday we really recomend these apartments. The cleaners were excellent they didn't wake you early or disturb you like most places, they usually came while you where out and they left the place spotless, and every time they came they left origami towels and even loo roll!
They even folded my pyjamas in the shape of a fan on my bed! The facilities in the room where well equipt. And the restaurant/snack bar was delicious and very fast serving.
I would definitely return as we really enjoyed our holiday and could relax! Which is what a holiday is all about.
Also the location couldn't of been better as a short walk and your in the resort centre.
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Maurice and Emma from Glasgow travelled to Atalaya Apartments with
Barrhead travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Had a fantastic holiday staying in the Atalaya apartments in september.
We had an apartment in the lower section which is the best choice if you don't like climbing loads of steps! The staff were very friendly - especially the cleaning staff.
There is no evening entertainment which was perfect for us, plus the resort centre is just a 5 minute walk away.
There is a bar by the pool which serves great ice cold beer. The apartments may be basic but standards are high and location - fantastic, so we would definitely recommend it to anyone who wants a good holiday but doesn't want to pay too much.
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SARA from worcester travelled to Atalaya Apartments with
tompsons
on a friends holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 04 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Atallaya was a lovely apartment, we did have one problem one day with a blocked toilet but 5 minutes later a phonecall to reception and a maintenace man was on site and the problem was fixed within no time.
The apartments are indeed 5 minutes walk away from the main street.
All hotel staff were pleasant and friendly.
No problem with no entertainment as the main street where you'll find everything you could possivly want is so close.
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David Nisbet from East Kilbride travelled to Atalaya Apartments with
Thomas Cook
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Atalaya Apartments have been going here for the last ten years and have booked to return December 2006.
Apartments are spotless and the location is superb.
Staff are very friendly and we have requested the same apartment every year and have staff have managed to accommodate within reason most years.
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Jon and Jude from Ross-on-Wye travelled to Atalaya Apartments with
Thompsons
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2006 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Excellent apartment. 82 steps up there well worth it for the sea view, peace and quiet.
Location great - very close to main drag, with loads of shops and restaurants. Lack of entertainment on site was a bonus for us as we wanted to 'get away from it all'.
Staff very friendly and helpful.
We'd certainly return here, although a double bed would have been nice.
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Christine Bentley from Gloucester travelled to Atalaya Apartments with
Thomson flight accom booked with lanzarote.com
on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 11 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This is the second visit to the Atalaya Apartments and it was as enjoyable as the first time. I requested high floors away from the pool and we were given adjoining ones (although up separate steps) on the higher level overlooking the pool.
The apartments were basically furnished with the usual settee, table and four chairs and TV in the lounge. The kitchen at the end of the lounge comprised units along one wall with a two ring ceramic hob and the surprising thing was that there was a toaster and a kettle, something that wasn't there for the first visit. There were two single beds, a large wardrobe, a dressing table, chair and two bedside cabinets. I don't know if it applied to all apartments but there were adaptors in the sockets which meant I didn't have to use ours. There was a safe in the wardrobe as well as an ironing board. The deposit for the safe was (I think I remember correctly) 25 euros with just over 12 euros back at the end of the stay.
The top level is reached by at least ten flights of steps from the street and it would be a real struggle for anyone with heavy cases. As we had a car, we found out that there is a back entrance to the apartments and luckily it was very close to ours, this meant that we drove round the back and only had a short flight of steps to go up instead of something like ten flights. (Our apartments were 106A and 107A) We had a key for the gate from reception and were able to park just outside the gate.
One tip about the steps for anyone in a top floor apartment on the upper level - instead of going up past the restaurant and skirting the pool we found it much easier to go up the first five (could be six) flights of steps then turn right just before the restaurant and go round the corner and up just one more flight of steps which was much easier on the legs. The restaurant by the way has never been seen open, either at our first visit or our second so perhaps it never opens - who knows?
The gardens are lovely and well looked after, with some large palm trees, a couple of which were right outside our balcony, nice to look at but very noisy in the high winds that we had a few times. The views are fantastic and we were glad we had those to look at instead of just another apartment on the other side. Although we couldn't see the beach we could watch the cruise ships coming and going into Arrecife and also see the planes coming in.
Another thing to note for anyone with a car is that the road that the apartments are in - Pedro Barba - has been made one way, going from the apartments down towards the sea. This meant that we had to drive around the side roads until we found one that would get us in the right direction for parking outside the main entrance, although we didn't need to do it once we knew about the back entrance.
The apartments are only a short walk from the main street with all the shops and restaurants but are far enough away for there to be hardly any noise from surrounding bars etc. Of course, there are problems for people with walking difficulties but they would benefit from the ground floor accommodation, although some have no view at all and are also very insecure with no privacy as people would be walking past at all hours. There is a lockable luggage room which was very helpful with a noon checkout time and an 8.20pm flight.
I would thoroughly recommend these apartments.
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Sheila Davies from Kent travelled to Atalaya Apartments with
Thompson
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 10 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Atalaya apartments in Puerto del Carmen are in a very good location about four minutes walk down gentle hill to main strip.
The apartments are built into the hillside and there are many many stairs but we had a wheelchair user and requested a ground floor apartment and this was opposite the cafe/bar and also very close to the swimming pool.
Every where was very clean and tidy. Apartment very basic but had everything we needed. You can hire lots of extra equipment if you want. We got a fan for 15 euros for the week and then got 5 euro deposit back. Money well spent.
I would recommend these apartments and if you get an apartment upstairs you will really love the view. There is also another swimming pool higher up and this was much quieter when we visited. Worth the climb up to it.
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Catherine from Hereford travelled to Atalaya Apartments with
Thomas cook
on a family holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was very clean.
All the staff very nice.
The location to the main strip was just great 5 mins walk away.
The lower level is better if you are a little older due to the steps going up to the second part of the complex.
My family will be looking forward to returning there next year
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George Emmerson from East Grinstead travelled to Atalaya Apartments with
Whitehall Leisure
on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 10 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Had two adjoining second floor apartments overlooking the pool. Very clean, tidy and quiet.
Hotel staff very pleasant to all including the two children (4,20mths)
On the down side there is no on site entertainment either during the day or in the evening. However being only a 2-3 minute walk from beach and local entertainment was not that much of a problem.
Would definitely come back again. Beginning of October very nice and quiet.
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Steve Ramsdale from Lytham St. Annes travelled to Atalaya Apartments with
Whitehall Leisure
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We had a first floor apartment in the top block and yes, there were a lot of steps but to be honest you just get used to them (and if you look at it positively we must have burned a fair few calories walking up and down them several times a day!!). The sea views were quite breathtaking!
The apartments are located up a side street about 250 metres from the promenade. It is about a half hour walk to the old town, but there are loads of restaurants and bars within 5 minutes of the apartments.
The maids came 5 times a week and changed the towels 3 times a week. Overall the apartments were pretty clean although the pools could possibly have been cleaned more regularly, and the maids could have done a bit more mopping of the floors too.
There is no entertainment in the complex but this is only really an issue if you are regular participants in hotel entertainment on holiday. We enjoyed the peace and quiet!
The receptionists were very friendly and helpful.
Overall a big thumbs up - we'd definitely recommend the Atalaya and would definitely return in future years!
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Amanda and Derek from Belfast travelled to Atalaya Apartments with
Thompson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This was our third visit to Lanzarote, but first time at Atalaya...
We had a poolside apartment on the ground floor which was perfect, as you just walked out of your apartment and picked your sunbed. Pool was cold but refreshing after a sunbathing session!!
The apartments were spacious and very clean. Maids came four/five days out of seven (can't remember exactly) and towels changed regularly.
Location was excellent and just a 2 minute walk to the main street, full of restaurants. Ask your rep about the Music Hall Tavern...highly reccomended for a night full of laughter and fun!!! The old town was just a 20 minute walk away-excellent shopping centre, "Biosphere".
Pool food was ok, service could have been quicker though..there was no entertainment, but why would you need it, when you are just a 2 minute walk away from the main street.
Would definatley return to Atalaya!
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bartholomew from maidstone travelled to Atalaya Apartments with
skytours
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Clean, tidy , selfcatering apartments. 5 minutes walk from main street but very quite.
Main problem the English sun bed hoggers around the pool putting towels out at 7am to save beds!!!
We had a top room mhich meant 65 stairs to climb but the view made it well worth it.
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Mrs Pamela Edgar from Hawick travelled to Atalaya Apartments with
Thomson, Skytours
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The apartments were cleaned and towels changed regularly.
Staff were very friendly and helpful.There are 2 pools one large with snack bar and the other smaller one on the upper part of the complex ideal for families of younger children.
The apartments are situated 200m from the main shops and bars, beach was 1km. Plenty of nice restuarants nearby.
Only concern was for stairs if your apartment was on upper part of complex as would not suit less mobile.
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heasman family from orpington Kent travelled to Atalaya Apartments with
skytours
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: Apartments were very good we had one right at the top, view was wonderful. Climbing the 65 stairs was good exercise each time.
Apartments situated right in the centre of resort which enabled us to use all facilities ie restaurants and beaches.
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Mrs B Thaker from London travelled to Atalaya Apartments with
Thomson
on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 06 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Having read good feedback about these apartments, we booked a 2 bed appt and requested a lower floor apartment as my mum had walking difficulties.
Our appartment was very spacious and immaculate , we had 2 twin bedroom with 2 bathrooms and a huge lounge with tv and a another sofa bed, a huge dining table and 6 chairs!- The kitchenette was adequate- we had a toaster, electric oven and a kettle.
There is also a list available from reception for various other items to hire.
Maid service was 5 times a week and she was an angel!! We had new towels nearly every day and linen was changed a total of 5 times for the whole 2 weeks we were there for.
We had the appt above the supermarket and one of the bonuses was that we had a huge roof terrace with 2 sun loungers to use too(the views were spectacular too!).
The hotel staff were always friendly and helpful, so too was the first choice rep.
There is no evening entertainment which means that the appts are really nice and quiet in the evenings and night. I would definately reccomend these appartments to anyone, however, if you are not keen on climbing several flights of stairs - then ask for an appt on the ground floor.
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Emily Heale from St Albans travelled to Atalaya Apartments with
Thomson
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: My friend and I stayed in the Atalaya Apartments the first week of March. We were very happy with our choice.
The reception staff were always friendly.
The apartment was a good size, very very clean and quiet. The only noise we heard was about 9am every morning, whoever was staying in the apartment above us liked to wear her high heels around the room! The kitchen had a microwave, toaster, kettle and 2 halogen rings.
If I was to return to Lanzarote I would not hesitate in going back to the Atalaya. Highly recommended.
Some people complain there is no entertainment at the apartments, but I think that is a bonus because you are so close to the resort’s nightlife why would you want to stay at the apartments anyway?!!!
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Clare from Liverpool travelled to Atalaya Apartments with
Thompson
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We chose these apartments as we had read all the good feedback on this site and were not disappointed. The apartment was clean & tidy and there was maid service 5 times a week.
There are snacks available at the poolside bar although we did not eat there, but for no particular reason, there is a supermarket next door to the hotel the fresh bread is a must!!
The pool area is clear but if it is too noisy by the main area of the pool there is a smaller pool up on the top (take the stairs nxt to supermarket it is there on your right) which is quieter, weather was mostly overcast we had 2 days of sun which is to be expected at this time of the year, I would definatly recommend these apartment to anyone who is visiting Lanzarote in the future.
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John And Jane from Harrogate travelled to Atalaya Apartments with
Thompson
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: In line with all the other comments, the hotel was in a perfect location, peaceful, but with all amenities close by.
We could not find fault with the sevice from the reception, maids, and tour rep, who was present nearly every day. One little gripe (and I'm being very pedantic) is that the beer in the poolside bar is terrible! Put on a decent british beer, and you'd never get me out of the place!
Its also worth getting a taxi back to the airport (7.5 euros) We walked straight in, got the bags processed all within 5 minutes of arrival! Beats all those mile-long queues when all the coaches arrive at once!
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nicola brown from port talbot travelled to Atalaya Apartments with
thompsons
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 01 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We stayed in these apartments for 2 weeks from the 9th Jan to 23rd, they were very clean and we had maid service every day except on Mondays and Fridays, we did have a small ant problem which we sorted out ourselves.
We had a great positioned room, 238, which was in the main complex over looking the lower pool and the sea. We found this room to be nice and quiet in the nights, but a little cold this time of year so don't forget to back your pyjamas!
The on site pool bar was a great place to grab a snack or even an evening meal, very tasty food and the staff are very friendly. The hotel is in a great location you only have to walk a couple of mintues down the road and you're on the main stretch of entertainment.
The hotel staff are very helpful. There is no entertainment, only the pool which was very cold, two pool tables and one football table which need updating. Apart from that everthing was brilliant.
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Gordon & Jeanette from Glasgow travelled to Atalaya Apartments with
Thomas Cook
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2005 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The rooms in the Atalya were really clean and very spacious and the cooking equipment was really good for a self catering complex.
The location was good as it was only a few minutes walk to the main road where there are plenty of restuarants and there is a supermarket right beside the apts.
The staff were really pleasant. I would recommend these apartments to anyone and we will definately go back there
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Alison & family from Derby travelled to Atalaya Apartments with
Thomson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 12 2004 |
rated the Atalaya Apartments as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I booked this holiday for a much needed winter break for my family.
This hotel was advertised in the brochure and a Thomsons Super Family Hotel, having previously stayed in one of these hotels in Gran Canaria I was very excited to be taking my family there.
I had requested a ground floor room as we had 2 children in pushchairs and I knew there was no lift. When we arrived we found that our room was up 2 flights of steps, although clean (if you don't mind dead locusts in the pool and on the balcony). The bedding was smelly and had to be changed.
The hotel staff were friendly but when my son fell very ill after falling in the childrens pool and swallowing the water, they would not assist in finding a Doctor covered by E111. They were also not interested when I told them that he had caught it from the pool. My son was not the only child to fall ill after being in the childrens pool.
There was no entertainment whatsoever, despite advertising a 'kids club' There wasn't even anywhere for the children to play.
The food at the pool bar was vile and the staff were rude. There wasn't even a high chair!! We tried to visit the hotel restaurant (up seven flights of stairs but we found it was closed!! How this hotel can be sold as Super Family is beyond me!!
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Shaz & Andy from Tamworth travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We went to these apartments for xmas and found them to be very well maintained,well equipped and they were spacious. The only downside was that our apartment, 113A was above the room used by the maids for storing their cleaning items so between 8.30-9.00am it could be a little noisy. On the whole it was good though!
Our apartment overlooked the top pool with a seaview which is what we asked for.
Can get a little chilly in there at night at that time of year but we found that if we put the hotplates on in the kitchen it gave off some heat so it wasn't too bad!! (You just have to remember to pack fleeces and light jackets)
Would definitely stay there again.
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Shaz & Andy from Tamworth travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 12 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We went to these apartments for xmas and found them to be very well maintained,well equipped and they were spacious. The only downside was that our apartment, 113A was above the room used by the maids for storing their cleaning items so between 8.30-9.00am it could be a little noisy. On the whole it was good though!
Our apartment overlooked the top pool with a seaview which is what we asked for.
Can get a little chilly in there at night at that time of year but we found that if we put the hotplates on in the kitchen it gave off some heat so it wasn't too bad!! (You just have to remember to pack fleeces and light jackets)
Would definitely stay there again.
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Graham /Marie Poole from Loughborough travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 11 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The weather for the week was good with only one afternoon of showers and one dull day - otherwise lovely warm sunshine and warm at nights
The location of the apartments was good and close to amenities, although the road they were on had no path on one side and the road works on the other which made walking rather dangerous, especially at night as the street lights didn't come on until well after dark.
The room itself was very spacious and adequately equipped. We did get some tiny 'mites' on the floor one day, hence only the 3 star cleanliness, but never saw them again. We were probably unlucky with the room position as well (room No.118b)as our bedroom adjoined next doors toilet so, without going into too much detail, we could here all the movements next door.
Also the many steps to the apartment-our room was above the supermarket-if you have any sort of mobility problem don't even think about staying here.
We also heard a mysterious noise at night - like a crickets' chirp. It wasn't an animal of any sort though and the only thing we could think it might be was the security lights on the outside walls going on and off.
The water in the pool was indeed freezing cold, although it was November.
The staff were excellent with nothing too much trouble and the poolside bar was good value for money as was the adjoining supermaket.
Any trips with Thomson didn't pick up at the apartments so you have to walk to a neighbouring hotel.
If we went to porto Del Carmen again, we would consider the Atalaya Apartments but would insist on having a room in the main complex i.e. through the reception area.
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Brian/Anne from Cardiff travelled to Atalaya Apartments with
Hayes travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Excellent position - a few minutes from bars, shops and restaurants. Very clean apartments and complex
Very good supermarket on doorstep - fresh hot baguettes daily.
Poolside bar and food is good value and staff are friendly.
30/40 minute walk (or 10 minute bus)gets you to old harbour area with even more restaurants and a LOT of Irish bars with entertainment!
No entertainment on site but we were there to read and relax.
Ignore the wimps - the pool temerature was perfect. The only things freezing were the beer glasses - literally ice cold -lovely.
You'd have to be a born whinger to find fault!
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lynn burda from wetherby travelled to Atalaya Apartments with
thomsons
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 02 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Our second visit to these apartments first time was 7 years ago. Very well maintained in a good location but still peaceful and tranquil. No entertainment on site and pools are very cold.
Spotlessly clean. Would definately go a third time.
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Louise from Kent travelled to Atalaya Apartments with
on a friends holiday.
There were 5 adults and 0 child(ren) in the party. The travel date was 01 2004 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Ataylaya appartments were very well maintained and were kept clean endlessily. Inside the appartments I found to be quite big and spacious, although we did have adjoining balconies with our friends, which was nice but it mean they could just walk into our appartment when they liked (I don't think there all like this!).
Nice poolside area with a bar where you can get good food and drinks at reasonable prices. Agree with the comment about the pool it was freezing...although we did go at the end of January.
My only concerns about these appartments are that there are lots of stairs everywhere so wouldn't recommend you stay there if you have walking disabilities. And there is no entertainment available full stop.
On the whole a nice complex and I would probably go back.
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Georgina Dallamore from Barnsley travelled to Atalaya Apartments with
Thomson
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2003 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Myself and my partner travelled to Lanzarote together to the Atalaya.
We feel the apartments were fantastic. They were always very very clean and tidy.
The outside areas were very well maintained.
The food in the snack bar was nice and we found the staff pleasant.
There is no entertainment in these apartments at all but as a young couple, we didn't seem to mind as there is plenty of entertainment nearby.
The location of the apartments is excellent and the supermarket provides almost everything you could need on a s/c holiday.
We are returning to the apartments in November and can't wait.
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Stuart Barnes from Nottingham travelled to Atalaya Apartments with
Thomson
on a family holiday.
There were 6 adults and 2 child(ren) in the party. The travel date was 02 2003 |
rated the Atalaya Apartments as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Excellent, This is the second year we have been to the Atalaya Apts.
Friendly reception from all the staff, very very clean, in a good position for all amenities, just far enough away from all the hussle and bustle, good supermarket just off site with everything you need for a S/C holiday.
Only one thing spoils it and that is the temperature of the pools, there absolutely freezing!!!
We thoroughly enjoyed our stay there.
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