| Holiday-Truth Readers Reports |
Paul & Anne Brown from Middlesbrough travelled to Napa Mermaid Hotel with
First Choice
on a family holiday.
There were more than 6 adults and 2 child(ren) in the party. The travel date was 08 2006 |
rated the Napa Mermaid Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: We have just returned from a two week family holiday and wedding at the Napa Mermaid and what can I say - Absolutely Fantastic.
The hotel is spotless, rooms cleaned every day. The rooms are quite spacious. We had a superior room and had a large balcony with table & chairs and two sun loungers. This was good when the kids went for an afternoon nap you could still sunbathe.
The pool area was also very clean with staff walking round making sure no litter is lying around.
The hotel is in a good location, nice and quiet but only a 10-15 minute stroll into the main town with bars and restaurants along the way. Eleana's is a good bar, very friendly with happy hour all day.
The reception staff were all very polite. The waiters/waitresses also very polite making sure everything was OK and also taking time out to talk to the kids.
Maids did a good job cleaning rooms and they were also very polite.
The food in the hotel was lovely (one of the reasons we had our wedding reception their). We were on a half board basis and couldn't fault the breakfast or evening meal. They did different theme nights (carvery, bbq, italian) which were all very nice.
The entertainment in the hotel was OK. One a morning they did aquarobics and on an afternoon they played water polo, killer darts, tennis. The entertainment on a night was OK with cabaret acts and general knowledge quiz. Most nights we stayed for the happy hour then went down the road to Eleana's bar.
We got married in the hotel and had our reception there and could not fault it. The room where we got married and had our reception was decorated beautifully. The food at the reception was out of this world (one of our guests said it was the best meal they had every had).
If anybody is thinking of going to Ayia Napa to get married I would definately recommend this hotel. Christos (Manager) and Georgius (Head Waiter) gave it a very personal touch and made the day fantastic for us.
Click here for more information on this hotel, resort and region
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Angela and Ronnie from London travelled to Napa Mermaid Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 08 2006 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: My boyfriend and I had a fantastic time at the Napa Mermaid Hotel. We have just returned from a 2 week holiday and would recommend the hotel and its location to anyone.
We wanted to be in walking distnce of the bars and restaurants in Ayia Napa but not staying in a noisy hotel and the Napa Mermiad was perfect. It was about a 10-15 minute walk to the centre which was fine for us as a couple and there were a number of bars and restaurants on the way.
The hotel was really nice and our room had a great view overlooking the pool and we could also see the sea. The pool was lovely and unlike many places we have stayed in the past, there wasn't a 7am rush for a sunbed. We could go down after breakfast and there would still be sunbeds available. The breakfasts were lovely and cannot be faulted-cereals, cooked food, cakes, cheese and hams, bread, fruit, yoghurt-basically anything you could want. The staff were all very plesant and helpful at all times. Despite being Bed and Breakfast we also had a couple of meals in the evening which were buffet style and once again very nice. The poolside bar had an extensive menu and we ate there a lot-again it was very nice.
The rooms were cleaned daily by the maids and were more than adequate. The air con was a great relief as the temperature was in the 40's.
The Napa Mermiad Hotel is perfectly placed for visiting nearby Cape Greco and Protaras and the beach across the road -Grecian Bay-is lovely, sandy and crystal clear water. The buses run past the hotel and drivers are typically happy to pick you up and drop you off pretty much wherever you want to go.
All in all we had a fab time and I would advise anyone to stay at the Napa Mermaid. It is suitbale for couples and families alike. The only downside seemed to be the entertainment which was pretty much limited to cabaret acts-we went out every night but to be honest in Ayia Napa there is no shortage of entertaining bars and karaaoke bars if that is your thing.
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michelle from london travelled to Napa Mermaid Hotel with
first choice
on a family holiday.
There were more than 6 adults and 4 child(ren) in the party. The travel date was 05 2006 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Family came to stay in this hotel for our wedding whilst we stayed in Grecian Sands across the road.
Food was amazing evening buffet £8cyp per person eat all you want different each evening we like it so much we had our wedding recpetion there too and we could not have asked for more attention to detail it was fantastic, decorated room, name cards printed, wine glasses never empty all arranged by a wonderful man named george.
Hotel room was small and slightly dull but clean!!however we did see the upgraded rooms and they were a good size so recommended you upgrade.
Location is perfect 10 minute walk to main square with many shops and restaurants on the way and beach directly across the street however pool so clean and quiet you wont want to leave there.
Hotel staff knew our names and our tipple by the end of week one and made us feel more than welcome and the hairdresser is a fantastic woman can work miracles in a short space of time!!!
Entertainment was just enough a few live acts per week as happy hour in hotel is busy then people venture into town so anymore would be pointless.
My only regret is that we did not stay in this particular hotel ourselves with our guests but we will definatly return!!!!!!
It should be 4/5* !!!! (to match the staff)
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Richard Schofield from Grimsby area travelled to Napa Mermaid Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2006 |
rated the Napa Mermaid Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Only complaint about our room was the rather gloomy bathroom, however you get used to it and it served its purpose. Our room had excellent side sea and pool view.
Room cleaned every day. We had a problem with the aircon and reported this to reception and was told air con was automatic, as it never ever came on we reported it faulty again and it was sorted straight away.
Breakfast choice was excellent, including the fried stuff.
Hotel is located just across the road from Grecian Bay, which has first class beach facilities etc, and about a 15/20 min. walk from the centre with bars / shops on the way.
Hotel entertainment was a bit hit and miss, but bar prices ok and staff friendly.
Overall a good hotel in a top holiday area.
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Lisa from Manchester travelled to Napa Mermaid Hotel with
First choice
on a family holiday.
There were 3 adults and 2 child(ren) in the party. The travel date was 04 2006 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: We stayed this hotel on a Bed and breakfast basis.
There were a lot of options however we found that if you went for breakfast around 9.30 you were left with hardly any choice.
The rooms were very spacious and the made came everyday to both rooms to make the beds . However the rubbish bin was not emptied once and the room was never swept there was an amazing amount of dust in the room at the end of the week.
The loctaion of the hotel is great if you dont want the hustke and bustle of Ayia Napa, as we had children with us on this visit the hotel was a good choice and with a loverly beach across the road it was ideal.
The entertainment was depressing , I know it is classesd as the winter season but I am sure that must people would mind a litlle entertainment instaed of the "tape music" that was played in the hotel bar most nights . !
I would visit this hotel again only because of the bay , to be honest, Grecian sands hotel , across the road its 4 star looked much nicer.
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Roxy and Paul from Stoke travelled to Napa Mermaid Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We booked this hotel the week before going as we had read such good reports on it. Theres absolutly nothing about this hotel that I could fault.
The rooms were very clean as the maid came every day.There was a wide choice for breakfast but its only served until 10am so if your planning a late night you will probably miss it like we did a few times!
All the staff were very friendly especially reception man Mike.
We spoke to a couple who return to The Napa Mermaid every year, and I can see why. We will be returning next year but for 2weeks because 1 weeks just not long enough.
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Marie & Graham from Preston, Lancashire travelled to Napa Mermaid Hotel with
Direct Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We booked this holiday on the very last minute and after visiting holiday truths website located the Napa Mermaid with very positive reviews.
As we had never visited Ayia Napa before we was a little concerned that we would find ourselves right in the centre were all the clubs and bars are located.
We normally only ever go self catering but this was a really good offer for half board and its location was ideal as we were attending a wedding which we had not realised when we booked was right across the road from our hotel.
Our room was cleaned every day through out our 7 night.
The hotel food was excellent and I would defy anyone to say that it was poor and lacked choice. Many of the evening meals were themed, i.e. Cyprus night, BBQ night, Greek night as well as having more formal evenings where it was a set menu but still with a lot of choice.
The location could not have been better because the beach was just across the road, and bars and restaurants were easily located with a 20-30 minute walk away.
This was our 4th visit to cyprus - normally we have always stayed in Protaras - however I found that a lot of the reports about Ayia Napa being loud and geared towards the 18-30 clubs were unfounded as it caters for all age groups.
The hotel staff were friendly in our experience but unfortunately we did not stop in the hotel after our evening meals as we went out exploring the bars in the centre and visiting friends who were staying in Protaras so can not comment on the entertainment facilities at the hotel.
However, there was always posters in the communal areas of the hotel advertising forthcoming entertainment.
There appeared to be a lot of guests who new each other and the staff and it seemed they had been returning to the Napa Mermaid for considerable time (10,15 & 20 years) so it must certainly have lived up to their expectations also.
It definitely deserved a higher star rating than it currently has. I would recommend the hotel to anyone visiting Ayia Napa.
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McGregor from dalgety bay travelled to Napa Mermaid Hotel with
airtours
on a family holiday.
There were 5 adults and 1 child(ren) in the party. The travel date was 08 2005 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Just returned from a great fortnights holiday.
The hotel was spotless, food fantastic, close to the beach, staff very friendly and only too happy to help.
Amy who deals with the entertainment side was fantastic, many thanks to you Amy for all you did on my 40th birthday and keeping my family entertained during our stay.
Panicos, Marianna and Viktoria, huge thank you's for keeping our glasses filled. George the hotel maitre d was lovely and only too happy to help.
The food was great and I will now have to go on a diet ready for our return visit.
The hotel is in the quieter end of Ayia Napa and is only a walk away from the town centre.
Would highly recommend this hotel to anyone!
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paul&karen&kids from manchester travelled to Napa Mermaid Hotel with
na
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 10 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Nappa Mermaid hotel well!!!
What a great place to stay for your long awaited holliday,the room we allways have a family suit allways clean &fresh.
The hotel staff cannot be more helpfull the food is allways great,in fact we had our wedding reception there. what a great place to stay& the pool bar is cool!!
The beach accross the road is fab!!! Roll on 2006 May & October Nappa Mermaid here we come again
we miss you all.......
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Roy from Loughborough travelled to Napa Mermaid Hotel with
Portland
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Myself and my wife Margaret have been travelling to Hotel Mermaid for the last twelve years always in September. We have always enjoyed super holidays, meeting many friends new and old.
The hotel staff are always helpful and friendly making you feel welcome on each and every time we have visited the hotel.
We will be staying at the Mermaid again this September and I am most sure that we will enjoy yet another fantastic holiday.
I would recommend this hotel to anyone who is thinking of staying in Ayia Napa that does not want to be in the thick of the pubs and clubs but in easy reach of them
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Donna from Nottingham travelled to Napa Mermaid Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This Hotel is brilliant we've stayed here four times now and will be going back again in 2005.
The location is one of its best points far enough away (20min stroll) from the bars so that your not disturbed when you want to sleep, and Grecian bay is just across the road which is a lovely sandy beach.
The hotel itself is lovely it's worth paying extra for a pool view otherwise your left looking at the carpark, although you are side ways onto the sea so you can still see it just.
We've only ever stayed bed and breakfast which is good and you get lots of choice. I'm sure the evening meals are just as good but with so many good restaurants nearby you're spoilt for choice.
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richard thompson from oxford travelled to Napa Mermaid Hotel with
first choice
on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 07 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have just returned from a fantastic holiday of two weeks in the napa mermaid ,The staff were excellent and could not do enough for you,The maids and cleaners were very nice and friendly,
We were bed and breakfast of which i can say was fantastic so much to choose from,
The room was lovely very spacious and clean, air conditioning was great as it was very hot
The pool area was brilliant ,with a lovely outdoor resturant with good food,
The location is very good as we have been to ayia napa before i would recommend this area as the best,
We will definitly be returning to the napa mermaid next year, and have recommended it to all our familys and friends
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Helen from Leeds travelled to Napa Mermaid Hotel with
Direct Holidays
on a family holiday.
There were more than 6 adults and 2 child(ren) in the party. The travel date was 05 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We were put in this Hotel at short notice, because our orig choice was undergoing pro-longed refurbishment.
The rooms were dark, dingy, and depressing, with shabby, old bedding.
The food was appalling. Our 5 year old boy wanted to know what the 'green stuff' on the bread was...when we looked, it was mould. ALL the bread available was mouldy. The choice was very very limited, with nothing suitable for kids (or adults come to that!) or veggies.
The location was much further from the centre than we wanted, and with elderly in our party, the slight hill didn't help either. (CYP £4 taxi to the centre)
The Staff on reception were rude and dis-courteous, (with the odd exception) and unwilling to help in any area. The entertainment was a Cassette Tape.
When we complained about our rooms the Receptionist told us no higher standard rooms were available for a further 4 to 5 days, but when our Rep got involved, the rooms were available immediately.
The third day of our Holiday we were re-located to the Sancta Napa Hotel, which was lovely, and I would definately NOT return to The Napa Mermaid in a Million Years.....be warned.....!!!!
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mandy bestwick from pontypridd s wales travelled to Napa Mermaid Hotel with
first choice
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2004 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: The choice of food was very limited and as it was waiter service you could not help yourself. Food was tasteless. I asked for fruit for dessert and had a plate with 1 apple and 1 orange, my friend and I could not stop laughing as we saw the funny side, but it wasn't funny really. My friend had gastro the
day after eating in the hotel so we eat out after that even though we dont know what caused it. Our holiday cost us much more than we expected .We would not return unless the chef changed. The staff were not very friendly and could not be bothered,only the odd one were nice. It is a pity as otherwise the hotel is very nice
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bethann from Unknown travelled to Napa Mermaid Hotel with
First Choice
on a Unknown holiday.
There were Unknown adults and Unknown child(ren) in the party. The travel date was Unknown 2002 |
rated the Napa Mermaid Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Myself, my husband and our 11 year old daughter have just returned from a 2 week stay at this great hotel-we all have had a brilliant holiday. The hotel itself was very clean and the staff cannot do enough for you. The rooms were a good size and fully air conditioned which was a god send since the temperature did not fall below 40 degrees!! The food was great, especially at the pool side bar - we were only b & b but everyone we spoke to said the evening meals were good too.
Over the road from the hotel is Grecian Bay - this is a nice beach and there are plenty of water sports available though they were a bit pricey.
Ayia Napa itsef is brilliant-its not just for the young ones, families can have a good time too. There are plenty of pubs and restaurants to go to. Bedrock's is a karaoke bar and is just great-the kids will love it as it is done out just like the Flintstones. If you are eating out you must try Limelight taverna, the food was excellent.
All in all we have had a great time and will certainly be coming back to the Napa Mermaid in the near future.
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lindawright from Unknown travelled to Napa Mermaid Hotel with
Airtours
on a Unknown holiday.
There were Unknown adults and Unknown child(ren) in the party. The travel date was 07 2002 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Have stayed at this hotel two consecutive years, both occasions have been brilliant holiday experiences, considering the age range of our party 7,42,43,76,81 everyone enjoyed themselves, the staff at the hotel are attentive and friendly, the food excellent and the location could'nt be better, 10-15 minutes stroll to the centre past many and varied bars and restaraunts, plenty to do and see in the area, much the best hotel we have stayed in for years.
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donnamarie from Unknown travelled to Napa Mermaid Hotel with
First Choice
on a Unknown holiday.
There were Unknown adults and Unknown child(ren) in the party. The travel date was 03 2002 |
rated the Napa Mermaid Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Absolutely brilliant we have stayed there twice now the last time being july 2001 was supposed to be for 2 weeks but my husband ended up in hospital (through no fault of his own he slipped a disc in his back) so we stayed for a month the staff were amazingly helpful!!(more than I can say for First Choice) The hotel is brilliant can't praise it enough, great position and you get a side sea view where ever your room is, far enough out of Ayia Napa to be quiet at night (15mins leisurly walk to the centre) we stayed bed and breakfast so can't comment on the evening meal but for breakfast there is a good selection to choose from and you can get lunch or a snack at the pool side bar and the food there is superb, we will definately be going back
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