| Holiday-Truth Readers Reports |
Janis from Coventry travelled to Sofitel Hotel - Taba Heights with
First Choice
on a friends holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 05 2007 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness |  | | Location |  | | Staff | | | Food |  | |
| Entertainment |  |
| said: We have just arrived back from Sinai where we stayed at the Sofitel in Taba Heights. The hotel itself is stunning and the setting is beautiful, quiet and right on the beach. We were booked on an All Inclusive basis, in Plaza rooms which looked right over the Gulf of Aqaba and from our balcony we could see Saudi Arabia, Jordan and were not far from Israel. If you want somewhere for a serious chill out then this is a good place to go, there are only 5 hotels and very few retail outlets. There is a small golf course but we never saw anybody on it – mainly I guess because it was so hot.
The hotel staff were in the main, friendly and helpful but there were instances when we found staff surly and rude, all duly reported to the First Choice rep and Manager and towards the end of our holiday we did see an improvement.
The main area of concern was the catering and in certain instance the food hygiene again all reported to the Manager and our First Choice rep, it will be interesting to see if there is an improvement in this for future guests. When First Choice asked us if we would be prepared to meet the General Manager we were surprised but on meeting Hassan were please to share our experiences with him as he is very ‘hands on’ and likes to receive feedback from the guests.
It is worth wearing sand/sea shoes when you go into the sea as it’s quite stony at the edge. The snorkelling was heaven with loads of marine life of all shapes and sizes, my husband said that he felt that the snorkelling was even better than the diving.
On the whole we would go back there again and it will be interesting to see if Hassan has manages to address everyone bone of contention – the catering.
Click here for more information on this hotel, resort and region
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Mrs Fletcher from Staffordshire travelled to Sofitel Hotel - Taba Heights with
Portland
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2007 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location |  | | Staff | | | Food | | |
| Entertainment |  |
| said: Sofitel Hotel, Taba Heights, we stayed two weeks in January. Hotel very nice, very Egyptian is style. It was cold some days so if going early in the year take warmer clothes especially for the evening. Good selection of food and drinks.
The entertainment not so good which was a shame. Hotel right on the beach, which you can walk along in either direction and drop into other hotels and have a drink.
It is worth buying the sand shoes from the hotel shop as the sea is quite Stonie. You can walk quite far out in the sea.
My husband and I would go back to this resort, very quite and peaceful, staff helpful and cheerful.
Would recommend for one week in January as not quite so warm and two weeks later on in the year.
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Terry & Sue Gingell from London travelled to Sofitel Hotel - Taba Heights with
My Travel
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2006 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Sofitel was amazing. The setting was lovely. The service was fantastic. The room was fresh and clean every evening when we got back from the pool. The staff were very helpful and friendly, and having contracted an eye infection the staff couldn't fall over themselves enough to help me. The hotel doctor was brilliant and came straight from home late in the evening to attend to me, giving me a consultation and prescribing the correct antibiotics, including a follow up consultation the next day...and all for £35 with free cortizone eye drops thrown in. There was nothing to do outside the hotel, except a short bus ride to the diving centre, (worth a trip, it's like a little piece of paradise!)but we just went for a complete chill out holiday and we thoroughly enjoyed ourselves. Looking forward to going back later in the year.
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farrell from leytonstone travelled to Sofitel Hotel - Taba Heights with
thompson
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 03 2006 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel was very clean, lots of different foods to choose from.
Hotel was in middle of no where but if you want total chill out time this is a good place to go.
Sad to say the staff around the pool were so slow at coming around and asking if you would like drinks.
Also when we went into the restaurant in evenings we waited ages to be ask for our drinks orders, then when we did sit down to dinner none of the waiters told us we could just go up and help ourselfs to the buffet. If we hadn't known we would have sat there waiting.
The entertainment all round was very good belly dancing by the pool then water aerobics.
I would not go to this hotel again but will go to another Sofitel as have stayed in one before was very pleased.
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Mark and Sam from Surrey travelled to Sofitel Hotel - Taba Heights with
Last Minute.com/Peltours
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 04 2005 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have just returned from a week staying at Sofitel, Taba Heights and had a good, relaxing break here.
We had a 4 bedded room but would probably have preferred to pay extra for interconnecting rooms. The room itself was clean and comfortable. We had a lovely balcony with amazing views of the sea, looking over to Saudi Arabia, Jordan and Israel. There was a problem with plumbing late one night and our shower flooded. We reported this and the problem was sorted out in about an hour and the bathroom was cleaned afterwards. We thought that despite this problem it was dealt with efficiently.
The hotel food was average. The choice was varied a little each day but the main courses for dinner became a little repetetive although the deserts were excellent with many choices. The children (6 & 8 years) ate very well and seemed to like the freedom of buffet dining and being able to go and choose what they wanted. The service in the lunch restaurant was very slow and the food was average.
A couple of times we had to remind the poolside bar staff to give us our change for drinks purchased.
The hotel is right on the beach and snorkelling is excellent. We felt the children were very safe to play around the grounds as there are only two other hotels in the immediate vicinity (one either side of Sofitel) and they seemed to enjoy this freedom.
Generally the staff were attentative, friendly and professional.
The evening entertainment was bad. Our children are 6 and 8 and there was little or no entertainment in the bar before 9.30pm. By this time the children were so tired that we all ended up going to bed about 9pm.
Having said all the above we feel that the hotel offers good value for money and the location is a good sun holiday break so we would possibly consider visiting again in the future.
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Darren from Leeds travelled to Sofitel Hotel - Taba Heights with
Peltours
on a family holiday.
There were 2 adults and 4 child(ren) in the party. The travel date was 08 2004 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I agree with many of the comments already made about the lovely yet totally cut off location of this hotel. We found the staff helpful and courteous but the entertainment was almost all spoken in Hebrew. The condition and decor of the hotel was immaculate - our room had a HUGE balcony, and the room was cleaned daily to a great standard.
The food looked good, it smelled good - and it even tasted good! However, food was often lukewarm. I was very poorly as was the rest of the family and many other people we spoke with whilst there. The staff dismissed it as 'English tummy' syndrome - but I lost 1 stone in 1 week whilst staying at this hotel. All the usual remedies we had bought from the UK (i.e. Diocalm etc..) did nothing to help at all. The children took longer to get better and were poorly for 2 weeks after we returned. Our GP ran some tests and informed us it was salmonella.
We saw the Peltours rep on the first day of our holiday, and again as we were leaving the hotel.
Finally, when we booked out of our room our suitcases were put into a secure room until the coach arrived to take us to the airport. It was loaded onto the wrong coach and went to the airport 1 hour before we did. When we arrived in the airport it had been removed from the coach and had been left in the middle of the car park.
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Ahsan Miraj & Rohana Bakhshi from London travelled to Sofitel Hotel - Taba Heights with
Peltours
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2004 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This is a new hotel in a beautiful location at the Taba Height Resort. We did not encounter any disruptions as a result of ongoing works at the resort.
The rooms are spacious with superb sea views. The hotel itself is beautifully designed in a numibian style in line with other hotels at the resort.
There is one main restaurant that caters for holiday makers on a half board basis. It gets very busy at breakfast and dinner times. At breakfast, the wait for getting eggs averages ten minutes. The breakfast buffet is good but the dinner buffet is not of five star quality. The food is repetitive on most days and lacks quality and variety. In particular, we often found that food was cold and the popular dishes often ran out and the wait was long.
The lunch is served at the beach bar restaurant where the quality of service is appaling. The waiters often fail to understand instructions and the service is so slow that food has to be ordered well in advance. The waiters have not been trained properly and can sometimes be rude with their etiquete. We went to the Hyatt Regency hotel for lunch after getting fed up with the poor service and found that both the food and the quality of service was much better.
Beware of the general shop at the hotel! The shop takes full advantage of the fact that there are no shopping facilities at the resort. We found that most things were unbelievably expensive at this shop and you would be well advised to buy your essentials such as sun lotions, toileteries and camera films in the UK. We found a souvenir that we purchased in Cairo for 40 egyptian pounds selling for 400 egyptian pounds at this shop.
The entertainment at the hotel is boring with same items being repeated every night.
This hotel has a five star deluxe rating but with the quality of service and food served, I would rate it as a four star hotel.
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Kay from West Yorkshire travelled to Sofitel Hotel - Taba Heights with
Peltours
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2004 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: This is a relatively new Hotel and despite the fact that development is ongoing, there was no disruption in terms of noise and buildng work.
The hotel rooms are adequate and all have a balcony. The pool is separated into three areas - a sea water pool, an activity pool (heated) and an unheated pool. Despite the Hotel being full, sunbeds didn't seem to be an issue.
The food was adequate - the buffet gets monotonous after a few days and the food is often luke warm. The service in both the restaurant and the Pool Bar is appallingly slow and you need to order well in advance of getting hungry or thirsty.
There was very little entertainment and most of it up to 9pm is aimed at three year olds.
The beach is clean and there is a house reef but at this time of year it is very cold and the Hotel do not hire wet suits which meant you could only spend a short time in the water.
Access to the Hyatt (7 swimming pools) and Marriot Hotels is easy and you can pay to spend the day there. The Service at both these hotels is excellent.
The Marriot has an Italian Restaurant (Tuscany) which is fairly expensive but the service and food are absolutely fabulous.
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Gordon from Clydebank travelled to Sofitel Hotel - Taba Heights with
Peltours
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2004 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Due to the time of year it was rather windy but always sunny. We had a large balcony that allowed us to lie out and be protected from the wind.
Again at this time of year the menu slanted more to Israel as it was a holiday period there.
The hotel was new and was still building on the entertainment side. You are not limited to staying in your hotel at night there four classy hotels side bye side and each have something different at night. With the average rainfall 0% this is a place to relax in comfort.
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Bernardine Kennedy from Southend on Sea travelled to Sofitel Hotel - Taba Heights with
Peltours
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 03 2004 |
rated the Sofitel Hotel - Taba Heights as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We went to Taba Heights on the spur of the moment for 7 days and loved every minute. As an ex-travel writer turned author I've travelled all the world but I still rate Sofitel as very good indeed with a lot of care having been given to detail.
As vegetarians we found a good variety to suit us and we both thought the quality was good.
We enjoyed pretty much everything. Admittedly we went for a lazy break and our days were taken up with walking to the restaurant to the beach to the room to the restaurant (and on and on and on) although we did go for a bit of 'culchoor' by going to St Katherines and Dahab.
Entertainment by cabaret was fairly dire but other nationalities appeared to enjoy it so who are we to criticise? and anyway, it was such a cheap break...
we are going back in November if itappears safe after the atrocious bombing.... I think it would be a shame if Sinai suffered long term as a result, so much effort has been put into building the area up.
Our own view is that we had a very good, quiet, lazy week in the sun with loadsa food. Just what we wanted!
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