| Holiday-Truth Readers Reports |
Cindy, Ian and Jack from Arbroath travelled to Grand Hotel with
Direct Holidays
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 10 2006 |
rated the Grand Hotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food | | |
| Entertainment | |
| said: We stayed in this hotel for two weeks in Sept/Oct.
The food initially was ok but after about 5 days we realised every meal choice was the same. There was no childrens selection and beware if you have a peanut allergy.
One day the dish does not have any peanuts in it the next that same dish is provided but to try and make it different thay have added peanuts.
When you order a drink it comes with peanuts and because we don't speak Egyptian or German we could not get them to understand we did not want them.
At times we struggled to find something different to eat.
The chinese is very nice but you have to pay extra. The food during the day from the cafes by the beach is very nice but fairly expensive as is the soft drinks £1.20 for a can of coke or bottle of water.
The room was very clean with clean towels every day if you wanted them including beach towels.
The hotel itself is full of Germans and the head chef is German which explains the food.I would not even say that 10% of the guests were British we counted two more families and about 3 couples.
My son who is eight usually on a holiday goes to the kids club and this hotel advertises a kids club. But we couldn't figure out what days it ran when it was open or what ages it was for or what activites he could attend as all the notices for it were in German.
All the staff in the hotel will speak to you in German and you have to keep pointing out you are English because they didn't understand what Scottish meant.
It was impossible for us to leave the hotel as in order to get away from the shop keepers who constantly try to drag you into their shops you have to be quite rude which just isn't in our nature.
Once in the shop it is impossible to leave without parting with your money on items you had no intention of buying. Once they have you sitting down to get out you have to buy something or they will call you very rude!
Would I go back no not even to Hurgahda it is one big huge building site but the weather is great so we will try Sharm el Sheikh next year.
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stacey and amy from herts travelled to Grand Hotel with
going places
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2006 |
rated the Grand Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment |  |
| said: This hotel is lovely and big it's clean and right near the shops. The beach is at the back of your hotel which is only for the use of our hotel they do volleyball and football on it every day.
The hotel its self is very nice but the food... if you like chicken and rice every day you will love it, for lunch I would say go to the place near the beach it's much better food and lot more choice.
The only down fall about my hoilday is the hotel is full of Germans I would say only 10 % was English. The hotel staff love the Germans.
Beware when you leave the hotel to go shopping don't go into the perfume shop that boy is the biggest con ever so DON'T follow him in to his shop.
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Richard from Reading travelled to Grand Hotel with
Airtours
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Grand Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have just returned from a fortnight holiday at the Grand Hotel, Hurghada. The Hotel itself was clean and the gardens were very well looked after.
The restaurants were extremely busy when we were there. To top this they closed one of them half way through our stay which meant we had to queue more often than not. The quality of food was very good however service was bad. Drinks were expensive in the hotel / restaurants and they don't allow you to bring your own in.
The staff were not particularly friendly or helpful. For example they demanded a tip when they helped us with their luggage and demanded more once we gave them some money.
The hotel provides a cash-free system whereby you sign for purchases for the duration of your stay and pay at the end. This sounds good in practice however it can take a while to ask for the bill then ask the waiter to give you a pen then ask for the relevant receipt. We had a problem when we didn't sign for something having waited for ages for a waiter. We got a phone call after 10pm from the waiter asking us to sign for the drinks. We were sleeping and asked if this could be sorted the following day. However, half an hour later the waiter was banging on our door demanding a signature.
We purchased a dive mask from the hotel shop. On trying the mask in the sea, it leaked. We returned to the shop the following morning and they would not refund us. We involved the hotel manager who did nothing to assist insisting it was not his problem.
We purchased a course of massages from the hotel. We initially paid for two. The deal was if you had four you only paid for three. We had two more on our last day and we were charged for four. The leaflet clearly stated four for the price of three. The staff would not change their mind, we were at reception for hours trying to resolve this, our tour rep (who was extremely helpful) tried too but they simply would not budge. This is unacceptable.
On our first night at the hotel we slept with our patio door slightly open. At approx 8am a member of the staff entered our room whilst we were in bed through the patio door we had left slightly open which was a bit of a shock.
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Les and Elaine Parry from Wirral travelled to Grand Hotel with
Direct
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2006 |
rated the Grand Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Grand Hotel is the older of sister hotels either side of a main road.
The minus is that it is a little tired, especially tha bathrooms, the plus is that it has its own beach and 2 great pools. A choice of 3 buffet resturants each with similar food with a different slant. We found the Swan (Italianlish) the best.
The food was OK and neither of us suffered from a dicky stomach. The hotel location was great, a £5 taxi into the main busy area. Lots of work going on around but this never bothered us. A singer and show every night which wasn't very good but provided some entertainment whilst having a drink so was glad of. Staff were great if a little pushy for tips (baksish).
All in all a really great holiday. Couple of tips. Book trips outside hotel and reps, take £'s (all that talk about $ etc is a load of rubbish), don't get carried away with tipping too much (50p is plenty), have a great time.
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Sandra & Graham from Portsmouth travelled to Grand Hotel with
Direct Holidays
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2006 |
rated the Grand Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Lovely hotel, 2nd time at this hotel, 3rd time in this resort. Nothing to complain about at all.
Very close to airport but very little noise (hardly noticed) very short transfer time. Ok looks slighly dated from outside but lovely inside,so clean and good food (we could always find something we liked) Egyptian staff are very pleasant to British -a smile (& a little tip)go a long way!.
Rooms are adequate but nothing fancy, large comfortable beds. Open air bars (good value for money. 1/2price of hotel) several shops, mini market, gift shops galore, chemist 24hour, all you could need. Felt very safe (many guards around all entrances)You can go for a swim and leave your belongings - dont worry they will be there on your return.
Cash point just outside hotel. Good choice of excursions - Giftun Island is lovely.
A perfect hotel for couples that just want to chill. We will return!
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kathleen and liam from horsham travelled to Grand Hotel with
panorama
on a family holiday.
There were 1 adults and 1 child(ren) in the party. The travel date was 08 2005 |
rated the Grand Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food |  | |
| Entertainment | |
| said: This was my first visit to egypt and would thoroughly recommend the Grand Hotel egypt.
The staff were so friendly, so much so that my son is now corresponding with one of the waiters.
Anyone fluent in arabic!
The staff couldn't do enough for us. The beach staff getting us drinks and the pool staffhad no trouble in putting up umbrellas for us, geting our beach towels and making sure that we did not have to move from the sunlounger that we were laying on.
Tips are easy as the salaries are so low the staff are grateful with £2 egyptian (20p english).
I would not suggest going to egypt in August as it is so hot but would definetely go back to the grand hotel again.
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Tony Davies from Prestatyn travelled to Grand Hotel with
Hayes&Jarvis
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2002 |
rated the Grand Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We have in all stayed at this hotel 5 times in the last 7 years and find it to be a first class hotel with only a very few negative points as stated below. The cleanliness of the hotel and grounds maintained all hours of the day and as far as the Staff are concerned 'you want it, you've got it'although maybe a little slow. Entertainment is limited to harp/piano players and belly dancers.
FOOD. Our first stay was on half-board never again, although the preparation and apperance were ok the actual cuisine was not British orientated and no alternative was offered. Best bet B&B and eat out.
ROOMS.
Room standards are what you would excpect for the grade of hotel,if posible go for a superior room, well worth it, on upper floors. Standard rooms do tend to be smaller, on the grond floor and in the garden area.
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