| Holiday-Truth Readers Reports |
Victoria from Northants travelled to San Felipe Hotel H10 with
First Choice
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 04 2006 |
rated the San Felipe Hotel H10 as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food | | |
| Entertainment |  |
| said: Just returned.
Hotel was clean though we did have 1 cockraoch but the cleaners were the nicest staff out of the lot of them, the rest were miserable. Waiters looked down on you, receptionists were arrogant and there was barely any entertainment!
Food was same, day in day out, had a piece of chicken sent back as it was uncooked in the middle.
Whilst at the hotel we were told it was shutting down though they must have known for a while because they had plans, so obviously had planning permission, yet they were still accepting guests and then telling them to move hotels days later. There were people around you measuring up etc whilst holidaymakers were trying to eat, sunbathe and generally make the most out of nothing! Made you feel uncomfortable and like you were in the way.
Facilities such as the internet and telephones inside hotel were disconnected.
Definately wouldn't go back, worst holiday I've had!
Click here for more information on this hotel, resort and region
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P&L from Lancs travelled to San Felipe Hotel H10 with
First Choice
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2005 |
rated the San Felipe Hotel H10 as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The hotel is situated at the far end of the promenade just across the road from the beach. We had asked for a high floor with a sea view and were delighted to find that we were on the 14th floor, not only with a sea view but also a pool view and the spectacular Mount Teide straight ahead.
The hotel was spotlessly clean and I never once saw a cockroach.
The food was very typical of a hotel of this standard. A good selection of meat and fish, some of which was cooked to order each evening. There was also a salad buffet and a vegetarian option. Bread was always fresh.
Although the staff do tend to give the impression of being aloof they readily respond to a kind word and by the end of our stay we were being greeted like old friends, without them being over familiar.
We were very impressed by the high standard of maintenance. On two occasions we asked for small jobs to be attended to (light bulb replacement; loose shower head) and they were seen to within 10 minutes of reporting the fault.
The pool area is nicely landscaped and during the time we were there, sun loungers and mattresses were plentiful.
We were pleasantly surprised when we returned to our room one evening to find champagne on ice and a bowl of fruit had been delivered in our absence. This turned out to be a thank you gesture from the hotel director as we were 'returning guests' who had previously stayed at the San Filepe, albeit, 22 years before!
We would return to this hotel without hesitation.
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Jeremy Bath from Northallerton travelled to San Felipe Hotel H10 with
Online
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 05 2004 |
rated the San Felipe Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The staff are arrogant. The hotel was overrun with cockroaches.
We had a suite on the 10th floor and we had three in our bathroom and seven in our largest bedroom.
The staff look and act as if they have come from a retirement home for the home for the bewildered.
The food is appalling. Pig swill is better.
The quality of other guests also leaves much to be desired. Half brained numptys with personalities to match.
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geoff from derby travelled to San Felipe Hotel H10 with
thomson
on a singles holiday.
There were 1 adults and 0 child(ren) in the party. The travel date was 02 2004 |
rated the San Felipe Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The first thing you notice when you enter the san felipe is the proffessionalism of the staff. The second is how clean and well presented everything is from the reception to the rooms and even the toilets. the food isnt the best and a bit of a bug was going around. it seemed to be everywhere although some did feel the need to blame the hotel, why i dont know. a breaksfast i was suprised to actually be presented with a hugh metal jug of great tasting coffee (nice touch) and the cereal selection is good. The hotel is situated at the end of town but taxis are cheap so that didnt matter, the pool area is beautiful, i didnt want to leave the area but i had come for the carnival so had to. go to puerto de la cruz when the carnival is one, its amazing
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jill&tony from tunbridge wells travelled to San Felipe Hotel H10 with
?
on a singles holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2004 |
rated the San Felipe Hotel H10 as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We didn’t know where we was going to stay, a 4 star Hotel 10,was disappointed it was North, at first. When we got our room, nice size balcony overlooking sea, brilliant, room clean and nice loved it.
Good was good, plenty of choice, no upset Tums. Lovely pool area, could only use it once in the week as weather not brilliant for sunbathing or swimming.
Had some nice walks, entertainment ok not a lot going on, good weeks holiday, staff not to cheery, but ok, perhaps could have been a bit more helpful.
Not one cockroach in hotel, not seen by us any way, one dead one out on pavement. Yes I would go back
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