| Holiday-Truth Readers Reports |
Sarah from Warwickshire travelled to Orion Hotel with
Partner
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2006 |
rated the Orion Hotel as follows:| Cleanliness |  | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: This is classified as a 3 star hotel with Sunstart and Thomson - it should be a one star. Our room was filthy, the contents of the previous occupants brush remained on the carpet throughout our stay! The only time the maid made an effort was on the last night and then she left her tip envelope.
The food might have been good but as the salads were left out unrefridgerated and uncovered throughout the mealtime they were covered in flies. There was a choice of a chicken dish or a beef dish, chips or rice rarely any vegetables. For breakfast - coffee granules out of a pudding bowl and milk out of the carton (on one occasions plus drowning flies), salad (fly ridden) and bread, jam and honey. Mealtimes were shared with the local stray dogs and cats.
The staff ate before the guests in the evening, at 7pm leaving the food uncovered until 7.30pm when guests were allowed to have some.
The sunbeds were covered in dirt and the only time we saw the terrace swept or cleaned was the last day when some Turkish guests arrived.
As the previous report if you want a drink or decent food or to meet nice Turkish people go to the Asis Minor bar opposite the hotel or the Buzz bar on the beach front.
Click here for more information on this hotel, resort and region
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Lowe from Durham travelled to Orion Hotel with
first choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 10 2006 |
rated the Orion Hotel as follows:| Cleanliness |  | | Location |  | | Staff | | | Food | | |
| Entertainment | |
| said: My wife and I visited this hotel on recommendations from people we know first I would like to say we had a great holiday mostly due to the people we met while staying in the Orion.
The location of the hotel is great I doubt anyone would fault it other than the noise from the local bars until 3am (it turns down a little at midnight)
The food was good we always managed to find something we liked all I can say is try it even if it doesn't look nice it may well taste nice.
The staff for the first few days while we were using cash we could tip them and they were fine. But then we were told we had to go onto some top up card so we did and you cant tip while using this system (change is hard to get anyway but while using the card you get none) The staffs attitude changed. Ranging from pestering people at the bar to buy them drinks and then not getting the drinks no one ever figured out how they were actually getting the money back though to not allowing you to eat at meal times I even saw some staff pulling hair and walking into ppl as they sat and tried to eat.
After a few days off using the card we realised our money was disappearing so we asked reception for a print out off what we had used it for we don't drink alcohol so it was all coke/seven up/coffee and water. But on the list there was lots off orange and a few lagers we approached the reception about this and never did get an answer.
Later we noticed we were being charged different prices for drinks one time 2 coffees would be 4 lira the next time 6 so again we asked the reception about this again they weren't at all interested but it was there for anyone to see (we weren't the only ones in the hotel with the same problem )
One guy who did drink asked for a double brandy one night 10 lira the gave him his glass but he had almost nothing in it we don't drink so we weren't sure I said just use the measuring glass and see if it's a double the staff said they didn't have one but it was there for all to see.
We were going out on a trip in the morning and came down early 7 am i asked for 2 coffees while we waited but the staff refused to get them as they were busy looking for a new car on the computer I'm sorry but its supposed to be 24hr room service and I couldn't even get a drink at the bar.
One day while leaving for a day out I was shouted back by a barman and one off the managers and they had the tip box open the way the conversation went I thought I was being accused off stealing from the tip box but after a few moments it became apparent that wasn't the case they wanted 10 lira from me in the tip box before I left the hotel. I refused I won't be told that I have to put money into a tip box we had been tipping very well up until the card was given to us everything from 10 pounds to 1 lira.
We mistakenly thought all tips ended up in the tip box was at this point and thanks to another guest we found out they don't who ever you hand it to keeps it bare this in mind when your thinking about tipping we tested it by giving one off the bar staff a 20 lira note and asking him to put it in the tip box he didn't as we watched him when I asked him about it he just laughed at me.
There was a young boy working in the hotel we had given the tip for carrying the bags up to our room to the older one there but fully expected him to give half off it to the younger guy so we asked him about it we found out he didn't get any off the tips unless they were handed to him we felt this was wrong as they used him like a slave and he had to do all the work while they watched TV so when he was leaving to go back to school we gave him a 50 lira note we weren't the only ones didn't go down to good with the other staff though.
There was 0 entertainment even the TV which I had no interest in but some people wanted to watch the football one night as it started the staff went over and turned the TV over on them and wouldn't let them watch it they had to leave and find another bar that would allow them to watch it not hard and not far to walk but all the same they should have been able to in the hotel the staff shouldn't have been allowed to turn it over.
In 2 weeks we got clean towels once and clean bedding once the room was never cleaned but they did have a good time looking through our photos and stuff each day. Nothing was ever taken but it was visible they had been through it all.
The bar just outside the doors has nice staff grate food and if you have any problems with the staff as we did (that's every one who was staying there at the time we were not just us) I would advise going there it's only about 15 steps so it may as well be apart off the hotel itself.
I saw many complaints put in at reception but never once was one dealt with at all. We all put it down to the fact it was the end off season.
I'm not sure if we will ever go back to this hotel but only due to the staff and it may well have different ones next year as we were told its up for sale this may have also been a factor in the staffs attitudes what ever it was the staff need to get there acts together.
The hotel itself though has a great location and there is a choice off places to drink at and for entertainment on the doorstep and its easy to get drinks at the bar next door.
Anyone staying there I would advise you to get every receipt with all drinks ordered and check the amounts and if the staff start anything funny just use the bar over the road there very friendly.
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Doreen Byrne from Birmingham travelled to Orion Hotel with
Thompson
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We were greeted by the hotel reception staff with a cheery smile even though at 2am and there were staff available to ensure that our luggage was taken to our room.
The room was limited sea view - we spent many happy moments sitting on our balcony just people watching. Also we were informed that the rooms at this hotel were to be refurbished during the winter of 2006/2007 so to expect even better accommodation.
It was very clean and we had fresh towels and bed linen every 3rd day. We could not fault the maid service, once they had established our daily routine they worked around us.
The location is fantastic - right on the beach!
Hotel staff were all friendly and extremely helpful, most of them spoke good English.
There was not a lot of entertainment at the hotel but there are lots of local bars and night clubs if one was looking for something more lively and/or English.
The Orion is very traditionally Turkish which is exactly what we were looking for.
We are already planning our return trip in 2007. Cant wait!
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lady lianne from stoke on trent travelled to Orion Hotel with
first choice
on a family holiday.
There were 6 adults and 0 child(ren) in the party. The travel date was 10 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I stayed in the Orion hotel for the first time this year in October, and I can say my stay was very pleasent,the hotel itself is right on the beach which is great as you dont have to walk miles.
Most of the staff were polite and welcoming as 1 or 2 of them were very rude and obviously they didnt understand no as they would hassle you whilst trying to relax and even when you ate your meal which was very rude.
The quality of the food was great they had a wide variety to choose from and they even supplied meat and vegy meals.
There was only a few problems with the hotel one was you would have to use a top up card for drinks and meals this may have caused a few problems. Also there was no entertainment in evenings or even through out the day which is disappointing.
I would recomend this hotel and I would go back.
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Chris & Tony Leonard from Sutton Coldfield travelled to Orion Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2005 |
rated the Orion Hotel as follows:| Cleanliness |  | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We were located on the first floor directly overlooking the sea, with a fantastic view across the sea and the Greek islands.
Being a twin room we arranged the beds to form a double bed to suit us Brits, underneath hadn't seen a vacuum cleaner for months. The lights flickered constantly so I disconnected the fluorescent tube myself as I didn't get any response from reception.
The Hotel waiters were courteous but constantly overtired and often noisy playing snooker and shouting till the early hours of the morning often keeping us awake.
Hot water was very intermittent, boilers were not switched on till 0800hrs,(Breakfast 0800-1000). Loud music was the order of the day at most meal times. Very noisy due to nearby bars (mainly Brits) often till nearly three or four in the morning, there was just no getting away from the constant bedlam of break dancing and terrible Karaoke.
Entertainment in the Orion was often unannounced and spontaneous.
Must end on a positive though, the food was second to none, but nevertheless we will never return to the Orion or Altinkum.
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mrs a daniel from northwich cheshire travelled to Orion Hotel with
thomsons
on a family holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 08 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We arrived at the Orion after 7 previous stays here over 3 years, only to find they were fully booked and had no room for us there after being booked well in advance, the receptionist shrugged his shoulders and said I call you taxi he take you different hotel, being the sister hotel-Triton. If I wanted to stay in the Triton I would have booked Triton, I refused and the younger members in our party started to get very cross as they were so tired. I had to walk around the top end of altinkum to find a room for 4 people at 3.30am luckily a larger hotel at the end of the beach, not mentioning any names was able to provide us with what we needed.
The following day walking past the Orion, there were staff we have known over the years, would not speak to us as we wouldn't do as we were told previous night, since been back to Altinkum twice and still they wont speak.
Extremely volatile, either full on and all over you or blank you completely. The waiters in this hotel could do with a long lesson in manners, and the manager-ahmet could do with stop thinking about lining his pockets and be kind to the guests who have visited him when he was not quite so rich, as in long standing visitors and not just those who are paying mega bucks for his apartments.
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Mike Brown from Northampton travelled to Orion Hotel with
Thompson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 08 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: On the whole We found the food to be ok with plenty of choice and some very good salad dishes but the standard of service very poor,dirty table tops, with numurous complaints every day,leave the sunday roast alone!
We came to Turkey to eat differant Turkish foods not British.
The floors around the pool and reception areas were filthy (our son is at the half walking/ crawling stage and was constantly being washed down good old wet wipes)not once during our weeks stay did we see them being hosed down or cleaned and checking the area no drains were evident to allow this to be carried out.
We were allocated a 5 Floor Room with a toddler,Our Balcony faced the sea which was lovely, However Warning!! I rescued our Son in time with his head and Shoulders through a gap in the side of the Balcony screen.
Cleaning of the rooms was very good, however cleaners decided to leave our Balconey doors open only for us to return later to find the complete room infested with Mossies.
Praise to the security chap, upon returning late one evening we found that a water supply pipe to the toilet sistern had burst, within 15 Minutes of calling for help they had a Mr Fixit there and sorted.
This hotel is definitely not a family orientated hotel, no activities for children, 2 pool tables not free, a table tennis table not free, swimming pool not adequate for size of Hotel, Childs section the size of a footbath I took my son in and it was full, with the pool being used by children who had no connection with the Hotel.
Sun beds were whisked away an hour before the pool closing time of 1800 hrs,leaving 2 hrs for the staff to prepar the same area (unwashed) for dinner
I understand that a 5th floor was added to the hotel a while back but the facilities have not been upgraded to match.
Entertainment??? what, when, sorry was there any,the only regular entertainment on offer was 2 of the male Waiting staff (16hrs a shift and far too friendly to the young female Guests) stripping off thier shirts and dancing to a couple of lively numbers and then once finished shirts back on and carried on working !!!
Beware the Top up charge card system being operated by the Hotel leaves one open to abuse and there was constant complaints .
I will not be Going Back to this Hotel Ever
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Liz Wheatley from Bingley travelled to Orion Hotel with
Thompsons
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 07 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: We arrived at 6.30am to no key for our room, we got it at 4.00pm!
The room was dirty, the shower didn't work, the balcony was unsafe (for a 3 year old), the balcony door did not shut properly. The reception area was clean, the pool was tiny - not how described in the brochure,I was appalled by the standard of food hygiene!
Location not too bad, this is our 3rd visit to Altinkum, and the first time we've stayed at this end of the resort.
I cannot really say much else only that we moved hotels the next day! Yes it was that bad.
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Stuart from Plymouth travelled to Orion Hotel with
partner
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: After having read some rather negative comments about this hotel I was a little bit worried about my holiday.
I will start with the only negative and that is the noise from the bars opposite the hotel which stay open untill 4 in the morning, i knew about this before i travelled so i took a pack of ear plugs with me which worked a treat.
Now on to the many positives the hotel rooms are very clean with fresh towels and sheets every 2 or 3 days. The rest of the hotel is clean as well. All meals are served outside around the pool area which makes a change to eat inside all the time, the food is of a high quality and quantity especially the evening food.
You have to pay extra for air con and a safety deposit box, as the hoilday went on the weather got even hotter so we treated ourselves to renting a fridge for the remainder of the holiday which was provided by the hotel. The biggest plus for the hotel is the fact that it is located just seconds from the beach.
All the hotel staff are friendly and are only to happy to help you. We are going to stay at the Orion again in the summer of 2007.
We just cant wait to go back !
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alison,steven from aberdeen travelled to Orion Hotel with
tomsons
on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Orion is a great hotel, it is great for younger folk but I would not like to stay there with young kids as there can be a lot of noise from the near by pubs.
Apart from that it was great and the food is ok, the evening meal is nice and you get a huge plate full. It is normally a mix of chicken meat or fish and chips or potatoes (the mash is so yum yum) also plenty of salads and desserts on Sunday you get your roast dinner.
The rooms are nice the carpet can maybe do with a clean. The cleaners come in everyday and make your covers look nice in all different shapes. The bathroom is spotless and the shower is brill (if only I could have fitted it in my bag)
The pool is a bit on the small side but no need to worry as the beach is right on the door step.
One thing I did not like was the top up style cards which you need to use when you buy drinks, you need to put down a 10LTR deposit and then put as much as you like on the card. The only thing I found was you always ran out of credit when you ordered your drinks for your evening meal. So you have to nip to reception to top it up and your dinner gets cold.
I loved the bars near by fav place was Cheers bar and the British bar. Went to Medusas nightclub but was not impressed, it was full of locals, well it holds a couple of thousands or something and there was only about 50 in, we felt unwelcome and very out of place. Proberly better to go in high season.
Apart from that the hotel and Altinkum was great and I can’t wait to go back.
I would visit the hotel again
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steph and sarah from peterborough travelled to Orion Hotel with
thomson
on a friends holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: I and my mate Sarah went to Turkey last minute and we had such a wicked time we have booked to go back in July 05.....
The food was generally ok, we had kebabs, chicken the same stuff as normal really. It was nicely set outside so you can watch the sun setting.
Location was pukker.... We spent the whole week at night in the bar opposite. During the day we dragged ourselves to the beach which is on your doorstep.
Staff were brill.....4 out of the 7 nights we never went to bed because we spoke to the night staff all night!!!!
Entertainment... Well I was dragged up a few times to have a go....can’t describe it. They are all a great bunch of people!!!
Wicked holiday!!!!
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Judy Beer from Leicester travelled to Orion Hotel with
First Choice
on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: There is really no bad location to be, and the Orion is at the quieter end of the resort.
The rooms are very clean - the maid is in virtually every day to empty the bin and nicely arrange your towels on the beds. Satellite TV is basically just BBC world, but then again, you're not on holiday to watch tv!
The staff are very friendly and helpful.
Breakfast is typically boiled eggs, fried potatoes, cheese, cold meats, breads and fruit - all buffet style, with fruit juices, tea and coffee. Dinner is also buffet style and could consist of chicken, vegetables, chips, rice and cold accompaniments such as potato salad, salad vegetables, cheese, bread, meats, fish with desserts such as fresh fruit and chocolate puddings. Pretty much the same every night so you will probably want to eat out at a few restaurants for variety.
The pool tables cost about £2 for an hours play. There is also a dart board and table tennis table.
The road outside the hotel is extremely quiet - 10 cars an hour maximum, so do not worry about traffic noise.
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jenny from liverpool travelled to Orion Hotel with
first choice
on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 08 2004 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: when we arrived my friends mum and dads room was not ready for them till later on that evening because they had let the family previous,to keep there room on.so it didnt really set us off to a good start. but staff were very apologetic towards this matter and gave us free drinks all night!
i had alot of attention with the bar staff, abit too flirty, so watch out!but other then that very kind towards you, especially head bar man, Hussan.lovely person.
Food wasnt that good,breakfast most of all was pretty bad.evening meal got abit better as holiday went by.
the entertainment could of been abit better!
i had a fantastic time, i would defo recomend to got to the orion and altinkum!
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Georgina from Hertfordshire travelled to Orion Hotel with
Thomson
on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2004 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: When we arrived they had forgotton my bed, but were swift to supply me a z-bed, which was fine and they were really good about getting it for me.
The room was small, and very basic, the plugs were awful and we had to wedge things around them to make sure they would work [hard work trying to straighten my hair]. Our view was brilliant of the sea and other hotels, extremely pretty.
As a fifteen year old girl I found the Turkish men extremely friendly, too friendly for me.
The hotel food wasn't to my liking and I spent my 2 weeks basically eating salad, otherwise we ate at Star Park, a great restaurant behind the Spice hotel, or the Summer Garden which is lovely too.
We didn't spend any of our nights with the hotel entertainment because it was really bad, so we spent most of our time in Linekers, directly opposite the hotel.
I'd go back, but probably not back to this hotel!
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Jadie from Cardiff travelled to Orion Hotel with
Thompsons
on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 07 2004 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: The Orion hotel is the definitly one of the best hotels that I have ever stayed in.. in Altinkum.
The food if you are going for half board has some Turkish food involved in the buffet so you can get a hint of the Turkish food just by staying in your hotel.
The entertainment is really good.
The staff are probably the nicest group of people I have ever met. It is also good for children, there were many children staying there when I was there it is mainly a family oriantated hotel.
The location is perfect it isn't far from the main square but it is also quiet as well. PERFECT
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sonia allen from london travelled to Orion Hotel with
thomson
on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 07 2004 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said:
The Orion is ideally placed on the beach and at the quiter end of Altinkum. The rooms are clean and of a good size but all smaller rooms are located on the side of the hotel overlooking the sea and the noisy night bars.
The hotel food was average to poor with many residents eating either at the friendly Asia Minor restaurant opposite of the keenly priced, beautiful Olio restaurant two blocks away (Just before the Tunstan hotel)
Many of the waiting staff were 'over friendy' to the young girls in our group. Although overall the hotel is good, the poor entertainment, food and staff managed to bring the standard of this hotel down.
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terry mccullough from hull travelled to Orion Hotel with
first choice
on a friends holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 08 2003 |
rated the Orion Hotel as follows:| Cleanliness | | | Location | | | Staff | | | Food | | |
| Entertainment | |
| said: Orion hotel in altinkum, found the staff to be poilte and friendly, one or two were over friendly to the young females. hotel was very clean all the time and the rooms were spotless.food in the first week was excellent and could not be faulted, however the second weekwas a mirror image of the first week but the standard had dropped by 40%..this forced us to eat out. entertainment was sparce, actuall depended on how the head man felt, location was superb and could not have wished for better. yes i would visit again and i am already planning my return for August 2005
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