rated the Viva Sunrise Aparthotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: Booked a weeks holiday at the Viva Sunrise after reading the numerous reviews on sites, I stayed 14/8 to 21/8 on a half board basis with my wife and 2 children aged 6 & 4.
I booked through Travel Republic (£950), EasyJet (£550), and Janerbus (£80 return) for the transfer between the Airport and the Hotel. I have to mention the excellent service I received from Janerbus, and can’t recommend them enough.
First impressions of the resort wasn’t great, far too Blackpool for my liking, but the appearance of the Hotel was good from the outside, and even better once in the lobby. I did request a pool view, but despite booking in January this was not accommodated. The room was very basic with a view of the mountain and surrounding canal. Breakfast was as you’d expect, but the evening meal was disappointing, the kids did manage to find something to eat each night but it was mostly french fries and pasta, the orange flavored ice cream was truly fantastic though ! Come the last two nights I chose to eat at the snack bar which offers an a la carte menu after 6:30, not too pricey and the number of options was a god send after the buffet.
The pool was fantastic, one large pool starting off shallow and sloping to a depth of around 5 feet, an adult deep pool, a kids pool with a number of slides, and a baby pool. There are plenty of sun loungers and parasols, which you can be sure of if you arrive before 9:30, after this time you’ll struggle for a parasol.
Both my children loved the Kids Club, and they could choose to come and go as they pleased, there was always plenty to do, and achievements were rewarded with a medal and certificate on the stage before the evening show each night.
The nightly entertainment was terrific, apart from the Cabaret show which was laughably bad, and starts with a 20 minute Disney show in which some of the children are chosen to participate, this is followed by the ever popular Kids Disco, and the main show starts at 9:30. The shows I’d recommend are Mama Mia, The Beatles tribute band, Chicago, and We Will Rock You.
The beach is beautiful, very child friendly, with fine soft sand that stretches all the way to the Marina, the sea is very shallow for some distance, and there are plenty of sun loungers, parasols, toilets and bars to take advantage of.
As mentioned before the resort is far too British for me, some will find this as a plus, but when on holiday I’d prefer to see a little of the local culture.
If you’re on tight budget you probably can’t go far wrong with the Viva Sunrise, a great pool side area with a good Kids Club, and an enjoyable nightly entertainment schedule, just a shame about the basic rooms and resort in general.
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rated the Viva Sunrise Aparthotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: Disappointing holiday. On arrival, we were told we could not have the rooms we had booked (we already booked 3 studios).
We complained and tried our best to be given the correct rooms. Our JMC hol rep was useless, he should have sorted it instead they gave us 1 studio and 1 two-bed-roomed apartment. The reception staff said they did not have 3 studios available! (Even though we had booked months in advance!).
This was extremely inconvenient as my 23 year-old sister and her boyfriend ended up sharing with my mum and brother!The way were treated was out of order and unfair, it may have been the travel agents fault during booking process - we still do not know.
The hotel was not even full- we had seen empty rooms! We have since complained to the company and received hardly any compensation. The hotel gave us a free breakfast thinking that was enough to compensate our inconvenience. We must have picked the worst week to visit Majorca, as it was cloudy all week- no sun at all. We were devastated! Sun came out on our last day- scorching!
On a brighter note, the hotel itself was nice, clean and in a good location- near to the bars and shops and not far from beach. Beach was gorgeous. Hotel entertainment seemed good- different shows every night- the staff work hard. I would visit Alcudia again but not this hotel and with a different company (not JMC).
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rated the Viva Sunrise Aparthotel as follows:| Cleanliness |  | | Location |  | | Staff |  | | Food |  | |
| Entertainment |  |
| said: We stayed at this aparthotel after requesting to be moved from the Jupiter/Saturno complex after the first night (see review under Jupiter, Alcudia, July 2003).
Our holiday was All Inclusive so we had breakfast and dinner (sometimes) at the Jupiter and spent the rest of the time at Viva Sunrise. We thought it was a fantastic hotel and were so relieved at being able to get out of the Jupiter.
The staff were friendly and all spoke many languages.
The majority of guests were German, Dutch and from Denmark I think, but this was no problem at all.
The room was roomy enough, with fridge, sink, dishes etc and aircon. We had a large one bedroom with sofas for the kids.
The pool was wonderful, with a deep pool for diving (in fact my kids taught me how to dive this holiday!).
We ate in the restaurant for lunch a couple of time and it was very nice.
The entertainment staff were brilliant, on the go all day and night. Evening shows were OK (tried to avoid getting pulled up to the stage for games!) although we entered a dance competition one night and won! They all seemed surprised that English people can dance! Don't know if they still do it, but Viva Cafe happened everday when they made hot waffles, cakes, fresh fruit and coffee right next to the pool - lovely!
Anyway I would highly recommend this hotel (unless its changed drastically in 2 years), unfortunately it doesn't appear in any UK brochures as far as I can see. But you can book it on the Viva website (hotelsviva.com).
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