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Pueblo Torviscas Apartments - Playa de las Americas - Tenerife
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Pueblo Torviscas Apartments
Playa de las Americas
Tenerife
Star Rating: 3
Telephone: 34 922 75 06 90
Number Of Rooms: 250
Number Of Floors: 4
Number Of Lifts: 17
What The Brochures Say:
Thomson 2004
The attractive, simply furnished Spanish-style Pueblo Torviscas Apartments stand close to the seafront. There's a free-form pool with terrace and plenty of bars, restaurants and shops nearby.

Holiday-Truth Readers Reports
  Sarah from Kent travelled to Pueblo Torviscas Apartments with Independent on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2009
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Just returned from our 4th visit to this complex. As usual the place is spotlessly clean and very well looked after. It is excellently situated for the beach/bars/restaurants etc.

Do try the restaurant onsite - 44 Regent Street - one of the best around and have a drink with Manolo at his poolside bar! The breakfasts in Polly's pool bar are also very good value for money.

Slightly different range of ages this time than when we have been before - more families and a few groups of single sex younsters, but still very peaceful around the pool during the day. At times you could be the only one in the well kept swimming pools.

The quality of the apartments (booked through the management agency "Pueblo Torviscas") has gone down quite considerably. Ours was very poorly equipped if you wanted to cook yourselves (the only thing we do is make coffee!). No oven, just 2 rings & a microwave, no toaster, no fan, no iron. You have to pay for the safe and the TV was coin-operated. All these things have been included on our previous visits. I think if you went as a family this may add considerably to the cost of your holiday. Maybe the apartment should be rented on a "room only" basis and not "self-catering".

Also if you book on the complex do not have an apartment in Block A as this overlooks the local Faro nightclub which goes on till 6-7 am in the mornings. We did not have a complete night's sleep during our second week! Other blocks would not have this problem.

Overall still a lovely complex and we would return, but we would certainly be more choosy about location of apartment and will try to rent direct from an owner next time.

Click here for more information on this hotel, resort and region
 
  jean and mark from hornchurch travelled to Pueblo Torviscas Apartments with thomsons on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2009
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
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Entertainment
said:

We stayed at the Pueblo Torviscas for the second time, we had stayed last summer with the family. On both occasions we had no problems whatsoever. The apartments were plenty big enough and were cleaned most days, with clean towells supplied. We found the reception staff very friendly and helpful. We had a problem withdrawing cash from the hole in the wall one day and the receptionist, without being asked, phoned our bank and passed the phone to us so that we could sort the problem out, for which we were most grateful. The apartments are in a great location, with plenty of shops, bars and restaurants catering for all tastes. We have booked again for a family holiday this summer and would not hesitate to recommend these apartments, which live up to their 3 star rating.
 
  boschat from jersey travelled to Pueblo Torviscas Apartments with thomson on a couples holiday.
There were 4 adults and 0 child(ren) in the party. The travel date was 11 2008
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

publo torviscas tenerife with thompsons big mistake.
just returned today this was our forth and last time there, the manageress was totaly unhelpful,we arrived on tues 11th november 2008 for 7 nights,i had asked for top floor pref over looking pool if possable, we were sent to our block f 1st floor to find that the lift was in pieces on the floor and did not work, and we were above regent 44 pub that was in middle of refit with building going on. i went back and asked manageress if we could move rooms as we were concerned about noise from building she told me building was finishing next day, i said this would be even worse because of the live music every night as we go to bed earlyish, she told me there was no live music this was a lie,she told me to come back next fri if we still wanted to change room.i then asked here how we were ment to get our suit cases upstairs, she replied carry them and walked off.
the rooms have gone down and are dirty i wrote clean me & dirty in the top of our mirror glass in bathroom when we first arrived it was there for three days before the cleaner wiped it off, our towels were changed once in 7 days and our beds were not changed at all.
this is a shame as we have had some really good holidays here and liked the place but the new manageress is horrible and a liar as ther was live music every night till midnight,she also told us our room had a see view this was not true we had a concrete wall and a tree and also had bars on our belcony we felt like we were in prison for a week, this is not how we like to spend our holidays, but they don't care once they have your money.
once i had carried our suit cases up stairs i pulled a mussle in my neck and sholder whitch spoilet it for me as we had booked siam park and all i could do was sit and watch the rest of the family.
 
  BEV AND ROBBIE from GRIMSBY/HULL travelled to Pueblo Torviscas Apartments with AIRTOURS on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2008
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
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Entertainment
said:

we stayed in these apartments on 26th september 2008 and can honestly say we had a fantastic week. the room was spotlessly clean, towels changed most days, lovely clean kitchen and well equipped too.the room was very big with a lovely terrace and great views. the staff were very friendly and polite and couldnt do enough to help in any way.we couldnt fault the restaurant, we arrived late in the evening and didnt get out to eat until 5 minutes before the restaurant closed but the staff still cooked us a lovel meal. we had a full cooked breakfast every day at the pool bar and it was lovely, proper bacon, lovely fresh cooked food all round. cannot fault it.there was an issue with sunbeds as there often is at hotels/apartments. whatever anyone says that people arent allowed to save sunbeds, they still get away with it. on a couple of mornings the sunbeds were chained together so that people couldnt reserve them, but even that didnt really work. The area around the swimming pool was abit in need of repair however we would definately come back to these apartments, we had a great time, even the time share touts didnt seem to be a problem this time round!!
 
  Sheila from Durham travelled to Pueblo Torviscas Apartments with Independant on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 07 2008
rated the Pueblo Torviscas Apartments as follows:
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Staff
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Entertainment
said:

We have just returned from having spent yet another holiday at Pueblo Torviscas,(4th time)it's a superb complex, spotless clean,excellent food on sight and well situated for the beach,Porto Colon, where there are plenty of places to eat and drink and the nearby harbour.There are 2 pools with plenty of beds and this year if the beds were left for too long with towels on and no one on them, the lifeguard came and took towels away, it stopped people grabbing beds all day and not using them,brilliant. We would recommend anyone to holiday there and guarantee they would go back again,we will be there again next year.
 
  Colin from Birmingham travelled to Pueblo Torviscas Apartments with Private on a family holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 08 2007
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
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Entertainment
said:

Also known as Sunset Harbour (timeshare). Third visit to this complex in last 10 yrs.

Note the complex is shared, but you will find the aprtaments are one of the following
1. Privately owned
2. Resort managed
3. Thomson group
4 . Timeshare ( Sunterra)

They are mostly 1 bed or studio

I stayed in a one bed timeshare , and I would rate the fixtures as excellent, lcd tv (lounge), DVD, dishwasher. A washing machine and a Tv in bedroom would have been icing on cake.

Did rent a "resort manged" room for 1 day ( as late flight) these are very different, but acceptable (just)... although of course the resort and location are the same regardless.

On site entertainment a bit lacking for my tastes , pool cafe/ bar had acceptable lunch food, but always when out for dinner.
 
  Sarah from Kent travelled to Pueblo Torviscas Apartments with Independent on a couples holiday.
There were 1 adults and 0 child(ren) in the party. The travel date was 01 2007
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We booked a ground floor studio direct with the owners (although it was managed by Torviscas Management Services)which was ideal for two of us. It was a nice size and well equipped (toaster, kettle, microwave, tv, video, radio etc). It had a nice size patio and fairly private grassed garden.

The complex was mainly being used by the older generation which meant that it was lovely and peaceful (no kids!).

There is a pool bar, snack bar, restaurant and another bar. There was entertainment nightly although we rarely saw it. We ate in the restaurant on one evening and the food was excellent.

The pools were absolutely freezing but would be lovely had the weather been a little warmer

We would definately recommend this complex and are already looking to book our next holiday there.
 
  Christine Bentley from Gloucester travelled to Pueblo Torviscas Apartments with Thomson on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 01 2007
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

My husband and I had a third floor one bedroom apartment overlooking what used to be the place where the market was held, with views of the coast as well. The lounge/kitchen was very spacious with two settees, coffee table and chest of drawers with coin-operated TV that received foreign as well as English channels. Unfortunately BBC1 wasn't available although it was listed but we managed to see the soaps on ITV. There was a breakfast bar with four stools and a microwave, electric kettle and two electric rings. The bedroom had two single beds and a chest of drawers but there was lots of wardrobe space in the corridor between the lounge and the bedroom and we were able to have a wardrobe each and still have another cupboard left over. There was an electronic safe in one of the wardrobes which, of course, is always very useful.

The day after we arrived at the apartment the knob on the top of the toilet flush box came unscrewed but as soon as we mentioned it at reception it was logged on the computer and was fixed by the time we came back from our walk. Unfortunately the lift to our apartment on the third floor wasn't working when we first got there so we had to lug our cases up six flights of stairs but thankfully it was repaired after about the third day. The whole complex was very clean and well kept with the maid coming in every day except for a bank holiday when she didn't come one day.

We ate frequently at 44 Regent Street, one of the restaurants on the complex and found the food enjoyable. The bagettes and plough person's platter were especially delicious! The staff were very friendly, we attended one quiz and bingo session and a full house won me a free breakfast. The reception staff were very good, especially when it came to trying to contact the Thomson rep by telephone as that seemed the only way you can contact them now. I'm afraid 50c doesn't last long on the payphone but they let me use the phone on the desk. I only needed to contact the rep to find out what mode of transport we could expect for our transfers back to the airport as we were dropped off in a taxi on the way. Although there were people around the pool, the complex certainly didn't seem to be very full.

The market used to be over the road from the complex but has been moved further up the hill and is now behind the Hotel Fanabe. There is some work going on alongside the Pueblo Torviscas, to do with drainage I believe but shouldn't be going on for much longer. The complex is very close to two beaches, one accessed by steps over the top of the market site and the other off to the left and down a short hill to the beach by the port. I would definitely go to this complex again and possibly book with a private owner as our apartment was a Thomson one which was adequate but fairly basic and was needing a bit of redecoration and a private one would have more amenities.
 
  Linda Smith from Sutton in Ashfield, Notts travelled to Pueblo Torviscas Apartments with Private booking on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 10 2006
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
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Entertainment
said:

This is the 3rd time me, my daughter and grandson have stayed at the Pueblo Torviscas Apartments, the last 2 times booking independently. This year we actually had 2 separate apartments, as my daughter's boyfriend came along after the original booking! I stayed with my grandson in the originally booked apartment, my daughter and boyfriend in another, both studios. My apartment especially absolutely lovely, refurbished to a high standard, with everything we could want, including a washing machine, very important with a 6 year old!

We love this complex, it is always clean, everyone is very friendly, especially at Polly's restaurant, and the Colonial Bar, with David, 'entertainer extraordinaire'.

Pool area tended to be crowded, and towels WERE endlessly put on sunbeds to save them, which is so annoying!

All in all, a great complex, very close to a couple of beaches, and we will be booking again for October 2007.

Why risk somewhere else when you have found the ideal place!
 
  rick shirran from luton, beds travelled to Pueblo Torviscas Apartments with first choice on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2006
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This complex is only rated 3 keys but don't let that fool you .

This place really is quality, spotlessly clean with friendly staff and several amenities which mean you don't need to leave the complex if you wish, it's all within reach.

Entertainment is derived by way of an activities organizer called Bradley, great lad who keeps things moving although it has to be said if quizzes in abundance rock your boat then that's fine but too much of a good thing if you get my drift.

44 Regent St a bar/restauraant within the complex has good entertainers regularly, while also doing excellent food.

We have visited for 5 consecutive years as do most visitors, try it you will NOT be disappointed.
 
  Suzie, Mel and Kate from Hertfordshire travelled to Pueblo Torviscas Apartments with Thomson on a friends holiday.
There were 3 adults and 0 child(ren) in the party. The travel date was 04 2006
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We stayed in the Pueblo Torviscas Apartments in Playa de las Americas. This is the first time that I have stayed in 3* accommodation...I was really surprised to see how nice it was. There was a couple of restaurants on site to have breakfast/lunch/dinner. The staff were very friendly and were able to suggest various places to go out and see (and other places to eat). The pool was lovely...infact there are three pools: one for the babies, and two others...one cold and one heated. The room was a little on the small side for three of us, but it added to the fun (there was lots of wardrobe space!!). The entertainment wasn't for us, but I can see how lots of other people might enjoy it.

Good holiday overall!
 
  sharon from south wales travelled to Pueblo Torviscas Apartments with first choice on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 02 2006
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

This is by far the best 3* hotel I have ever stayed in. There are are no faults that I can point out, everything was ideal.

I was self catering so ate at the pool bars, which served a wonderful meal, there's also so many restaurants and bars just outside the hotel to choose from.

I have booked to go again next year and can't wait!! I recommend this hotel 100%! You will not be disappointed.

sharon
 
  jackie lister from glenrothes scotland travelled to Pueblo Torviscas Apartments with thomson on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 08 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Stayed at these apartments August 2005. First time self catering and first visit to Tenerife.

Would recommend these apartments had a fantastic holiday. Cleaner in every day sheets changed every second day.The pool bar food was great, Paulie who owns the bar was great. All the staff around the complex were so friendly.

What we liked so much about this place was you got to know everybody who stayed there and we made so many new friends who we still keep in touch with today.there is a market on saturday and wednesday across from the apartments great bargains to be had.

Go and book here and I promise you will not be disappointed we had a brilliant holiday and will definately be going BACK.
 
  TRUDI,STEVE from EAST LONDON travelled to Pueblo Torviscas Apartments with THOMAS COOK on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 07 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Apartments were very clean and staff were very helpful.
 
  sheila & kevin from cheshire travelled to Pueblo Torviscas Apartments with none on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 06 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Studio apartment very clean and spacious.

Food was very cheap, especially the breakfasts.

It is ideally situated next to beach and market.

Staff were very friendly and helpful.

Entertainment great, especially the quiz nights

are going again next year, loved it
 
  karen & steve from chesterfield travelled to Pueblo Torviscas Apartments with thompson on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 05 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

It was are first holiday in Tenerife and we really enjoyed it the appartments in torviscas were very clean the bars in the complex were very welcoming the food were fantatic.

A close walk to the beach plenty of shops situated around the complex and a large market. It was so good we are going again in september 05 and were looking forward to it.

The puelo torviscas appartments.
 
  Anne Craig from Irvine, Scotland travelled to Pueblo Torviscas Apartments with On our own on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 04 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

My partner and I stayed at this complex, Pueblo Torviscas, in Las Americas, Tenerife in April 2005 and on immediate return booked again for August 2005.

Our stay was in a ground floor studio apartment and suited us down to a "T". Our studio was privately owned and booking was made direct with owner therefore we didn't have contact with hotel staff of any kind.

The entertainment consisted of a comedian on one evening and a singer on another evening (2 out of the 7 nights we were there) and we didn't attend either of these 2 evenings therefore I have marked the hotel staff and the entertainment as "1" as I don't know how either fare - this may seem unfair, but I can't honestly give a higher marking 'cos I don't know what either night was like.

However, the complex is spotless, the staff in the "Colonial Bar" during the day and in the evening were very friendly and we ate on-site on 3 evenings.

Food in 44 Regent Street is fabulous especially the starter of black pudding and mustard sauce, odd combination but the tastiest thing I've every had.

The maintenance staff are about every day from the gardeners to cleaning crew, who are are seemingly constantly working in the public areas.

We're really looking forward to our second visit of the year in August 2005 and this could be our favourite site for future visits to Las Americas.

What suited us as a couple with no children is that the complex at the time of our first visit in April 2005 was not inundated with children - sorry to those folks with children - but as a couple with no children it suited us for a really relaxing break away from children. There's plenty of sunbeds with mattresses (at no extra cost) and shaded areas for lounging about by the pool.
 
  S. Crooks from Leicester travelled to Pueblo Torviscas Apartments with Thomson on a family holiday.
There were 2 adults and 2 child(ren) in the party. The travel date was 03 2005
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Hotel was always clean.

Location was great, staff were friendly, good all round hotel.
 
  Linda, Helen & Tyler (57, 22 & 4) from Sutton in Ashfield, Notts travelled to Pueblo Torviscas Apartments with Lunn Polly on a family holiday.
There were 3 adults and 1 child(ren) in the party. The travel date was 11 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We are regular visitors to the Torviscas area, but this was the first time we had stayed in these apartments.

We had a smallish third floor studio overlooking the coastline right up to Costa Adeje - magnificent!

The short walk to the beach suited us, having a 4 year old with us.

This is an attractive complex, staff very friendly and helpful.

The pool areas seemed very quiet though, we saw very few youngsters there the whole 2 weeks, so found the children's pool a blessing!

The restaurant run by Paule served food second to none, at amazingly cheap prices, AND they were very patient with my lively grandson!

There is a friendly bar, run by Brits, but lots of choices of where to eat and drink within a short walk, whichever way you turn.

We already love Torviscas anyway, but these apartments made last year's holiday perfect, so much so that we have booked again for this year, though through an independent company, making a huge saving.
 
  Michael & Sharon Boschat from St Helier - Jersey travelled to Pueblo Torviscas Apartments with Lunn Poly/Thomsons on a couples holiday.
There were 2 adults and 0 child(ren) in the party. The travel date was 09 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

One of the best holidays we have ever had. The apartment was basic but nice shame their was no air con and the TV didn't work very well (we had to hire a fan).

The pool was great and the pool bar/food which was ran by Paule & Christian was the best you could ever think of.

Although our room was self catering we ate out every day at the pool bar for breakfast, lunch & tea no point in looking anywhere else for food once you have tried theirs. My wife is so fussy with food she normally loses weight on holiday as she doesn't eat (Not this time might have put on a few pounds instead?) By god the food was good and cheap.

Can't wait to go back again.
 
  wendy watkinson from mansfield travelled to Pueblo Torviscas Apartments with skytours on a family holiday.
There were 4 adults and 2 child(ren) in the party. The travel date was 08 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We had two apartments excellent apart from we had guests of three cockroachs. Although we believed them to have flown in through the patio windows. The maid service was excellent.

The pools were the best yet in a lot of places in tenerife we have been, we had a fantastic time there.
The bar was run by Paule and Christian fantastic food over looking the pool barbecue on wednesdays.
if you get a chance definitely go to see them.
but.............the only downside was some apartments have no air conditioning so very very hot.
 
  lisa fay from surrey travelled to Pueblo Torviscas Apartments with skytours on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 08 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

the place was fab & exactly as shown in pictures.
only fault was no air conditioning but hired a fan & coped. would recomend to any one.
 
  becky from newcastle travelled to Pueblo Torviscas Apartments with thomson on a family holiday.
There were 2 adults and 3 child(ren) in the party. The travel date was 05 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

We visited the pueblo Torviscas in May 2004 the apartments were basic, very spacious and clean, the maid service was good.

The entertainment was below avarage as you had to make your own entertainment the only thing going on in the complex was a karaoke downstairs in the bar, also a magic show one night in the bar.

There was no air conditioning, we would of paid for it as it was really hot.

The resort was really good right on the beach next to market. Loads for the kids to do at Tenerife would definatly go back best place weve been to so far.
 
  shaun hodgson from wakefield,west yorkshire travelled to Pueblo Torviscas Apartments with independent on a family holiday.
There were 2 adults and 1 child(ren) in the party. The travel date was 04 2004
rated the Pueblo Torviscas Apartments as follows:
Cleanliness
Location
Staff
Food
Entertainment
said:

Well what great apts to stay in, great swimming pool with alife guard on all day, which was heated when we went in april,we stayed in a 1 bed apt which was over looking the market and la gomera which was a great site at sunset.The room were cleaned nearly everyday they were well equipped with the usual small hob and oven with microwave and tv which had all the british stations(bbc itv etc)plenty of hanging space for your clothes,outside the apts there is a pool bar which sell snacks and drinks and there is also a small cafe/bar called 44 regent street which as some great entertainment at night,the staff were the friendlyest i`ve come across in tenerife always there to help if needed,you are only 5mins walk away from the beach and porto colon area.
 

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